Koffiehuis 't Hemelrijk in Centrum

Friendly and helpful service. The tables were clean. It's a hidden gem in the city center.

A really nice hidden spot in Arnhem! The terrace is very atmospheric, but the tables could be a bit cleaner. We ordered a club sandwich and a fish club sandwich. The sandwiches were generously filled and delicious. The gluten-free bread is definitely recommended if you have a gluten intolerance!

We had delicious tea and juice, and my grandson was allowed to play with the toys.

I unexpectedly ended up here, and what a lovely surprise! Cozy atmosphere and delicious food. Great service, great prices. This place has stolen my heart!

Weinig plek, ze zien je niet zitten. Kwartier gewacht, maar niemand heeft aandacht voor je. Verschillende mensen waren aan het wachten. Niks gegeten of gedronken. Niemand ziet je komen of weggaan.

Delicious coffee in an old fashion style café. The staff is very friendly and dogs are welcome. They even provide water and a few treats for them.

It took a bit of searching, but what a lovely spot. The service is very friendly.

very cozy backyard café-bistro 👍🏻

Gezellig buiten op het terras gezeten met een kopje koffie en thee . Snelle bediening en gastvrije eigenaar die aandacht heeft voor de klant.

Good place to eat something, if you go the club sandwich (without cheese) is definitely recommended. They are just less happy with slippers and shorts.

Wow what an experience! Definitely enjoyed the mojito!! Gr Mr Zuilensteijn

Mojito and service were really substandard, unfortunately not recommended, food was okay, club sandwich is recommended if you go anyway

t Koffiehuisje Het Hemelrijk – Hidden gem in Arnhem In the middle of the city centre of Arnhem you will find ’t Koffiehuisje Het Hemelrijk: an oasis of peace and a real hidden gem. They are known for their delicious coffee specialties, but also surprise with a surprisingly good mojito – definitely worth a try. The service is friendly and creates a warm, hospitable atmosphere. A place we would like to come back to.

Response to Diana/owner's response: Dear Diana, Thank you for your response. Your response underlines for me exactly the problem I mentioned in my review: instead of seriously addressing my experience, you choose to enter into a discussion and demonstrate why my experience would be incorrect. To me, that does not feel like listening to your guest, but like brushing aside criticism. My experience was that the service was not up to par, with the discussion at the table as the low point. The fact that you then think you can make up for this with a present for my daughter does not change how I was treated as a customer. Service is not just giving a present, but above all listening to and dealing respectfully with feedback. I hope that you do take this feedback to heart, instead of trivializing or correcting it. Ultimately, a case stands or falls with how you deal with criticism and dissatisfied guests. . . . . Mixing Malibu with sparkling water, mint leaves as decoration, ice cubes and serving a straw is not a mojito. Then asking €8 for it as if it were an authentic mojito, I find downright misleading. When I discussed this with the owner (or perhaps an overly involved employee), I was told that this would be according to the ‘real mojito recipe’. As someone who often drinks mojitos and comes from the Caribbean, where this cocktail originates, I can confirm that this is absolutely not true. Instead of understanding, I got the feeling that I was the problem. I found this very frustrating. Even though I indicated after one sip that I did not want the ‘mojito’, I still had to pay for it because I had ordered it. To avoid escalation, I left it, but I thought it was poor service. We also ordered an apple pancake and poffertjes. Unfortunately, these turned out to be made from exactly the same (and too heavy) batter, which basically gave you a large and small pancake, but no real poffertjes. Looking at the other reviews, this doesn't seem to be an isolated incident. My advice: take cocktails off the menu and focus on what you're good at. For the record, here's the real recipe for a mojito, since you seem convinced that Malibu with sparkling water is enough: Ingredients 30 ml white rum 90 ml sparkling water 15 ml lime juice 2 teaspoons cane sugar 12 fresh mint leaves 1 sprig of mint Piece of lime Crushed ice Ladle or mudler Short tumbler glass How to make the Mojito Put the lime juice and sugar in your glass. Mash them together firmly with a cocktail muddler, or the back of a ladle. Give the mint leaves a slap and put the leaves in your glass. Add the rum and sparkling water. Fill your glass to the brim with ice. Crushed ice preferably, or cubes. Stir until the mint leaves float nicely. Garnish with a sprig of mint and a wedge of lime.

Wunderbar und schön! Das Ambiente ist ja auch schon viel wert. & dann schmeckt es dort auch noch richtig gut 👍 Wir werden bestimmt auch wiederkommen

Very atmospheric and nice service.

Had a very tasty ham/cheese sandwich. It looked like a flying saucer. Mmmmmm....

What a nice welcome! This place is not very noticeable, but there is a sign on the street with directions. You come to the coffee house through a nice alley. All cozy sitting corners outside. Nicely done. Also cozy inside. Delicious coffee and pastries. Toast is also delicious. Friendly service. Recommended.

The shop is located in a backyard. We were allowed to bring the dog. We sat outside. The service was super friendly and the coffee and poffertjes were really good

Not worth a star! Bad service, bad food!! You pay a hefty 10.95 for a sandwich and you get 1 dried out slice from the supermarket. I really do not recommend this lunch place. Really bad. Even when I indicated that I was dissatisfied I got a big mouth that the fish is very expensive to buy. Waste of money to have lunch there!!!

High Tea What an experience! This high tea was not just a tea moment, but a complete culinary journey from start to finish. From the moment we walked in, we were warmly welcomed and the table quickly began to fill with the most impressive etagères I have ever seen. What made this high tea extra special was the atmosphere: relaxed, stylish and yet accessible. You felt welcome and spoiled. We enjoyed, laughed, chatted and tasted for almost three hours. Conclusion: This high tea was not only huge in quantity, but also great in quality. Definitely recommended for a special occasion or just to treat yourself.

very cozy , nice place and good food. great place calm , quiet to have coffee or some drinks to have a talk not crowded. with trees and youll only hear birds not music or noise.

Hidden gem in the city center of Arnhem. Somewhat chic atmosphere, and decor where time stood still. As far as we are concerned, highly recommended!

Very nice location with extremely friendly staff!

Special hidden spot in the center of Arnhem. Delicious toasties, large selection. Been coming there for about 40 years 😍..

What an incredible gem. Peace in the city. The choice of lunch is bizarrely good and even then you can add your own wishes. Friendly people. A place to return to again and again.

In a wonderfully friendly and living room atmosphere, we drank coffee with a deliciously warm apple bun. Wonderfully relaxed

Friendly, good staff and all kinds of tasty things

It was a Saturday afternoon and the place was packed. It was a long wait for us because we had an appointment in the city afterwards. The service was fine, but due to the crowds it took a very long time until we received our order...hence the 3 stars...

Looked super cozy, still in the Christmas spirit Were given a table near a pole where you could not normally sit at the pole against your knee chair in the back of other visitors There were larger tables available, but the wait staff wouldn't let you have them The food only came: 3 round sandwiches with a slice of salmon and a bag of lettuce, tuna salad that was swimming in mayo and an inexplicable layer with a lot of mayo and cucumber and 3 pieces that I don't know what it was, which is very easy because the prize of this was the main prize No, cozy place, dishes too expensive for what you get

Nice place, but basic food choices. Few vegetarian options and a real brown café of options. We could have asked if we could get brown bread instead of the standard 2 white ones for my basic sandwich. Little real contact and no eye contact. Nervous?

Very nice to walk into this shop, very atmospheric. Food was tasty but quite plain, good prices.

Was vol toen wij kwamen, maar na heel even buiten gewacht te hebben, met al heerlijke koffie, was er binnen een tafeltje vrij gekomen. Het geheel zeer sfeervol in kerststemming aangekleed. Erg lekkere clubsandwiches, uitsmijter en uiensoep gegeten. Ook de latte machiato en warme anijsmelk waren heerlijk. Ook gezellige bediening door attente jongedames. Leuk, maar wel verscholen, gelegen.

Bad. Waiting more than 45 minutes for a sandwich. After half an hour I asked where it was. The owner said that they only had 2 sandwich makers. After 55 minutes we paid for the coffee and politely told her that we didn't like having to wait so long for a sandwich. And guess what: she said if you had ordered a more expensive lunch you wouldn't have had to wait so long. So sorry couldn't get rid of it. The customer gets the blame. SO THAT IS ONCE AND NEVER AGAIN.

Meer dan 3 kwartier op een tosti moeten wachten. Bij navraag hebben ze maar 2 tosti ijzers. Maar nadat de hele zaak al te eten had en wij nog niet zijn we de koffie maar gaan betalen en weggegaan. Tegen de eigenaresse gezegd dat wij dat niet vonden kunnen om meer dan 3 kwartier op een tosti te wachten zei ze doodleuk dat als we een duurder lunch hadden besteld dan waren we eerder aan de beurt geweest. Hoe onbeschoft kan je tegen je klanten zijn. Geen sorry maar je klanten de schuld geven. Mevrouw moet een cursus klantenbenadering nemen.

Hemelrijk, a tent that I had saved for some time to visit in Arnhem. Now the time had finally come to take a look. The entrance was good and the ambiance is great. We ordered 2 special beers. That went well, but you can't really go wrong with that... We ordered bitterballen, 6 pieces. When we got them they were: Not crispy and simply not warm on the inside. Not at all what you want with bitterballen, of course. After each tasted 1 bitterbal, my friend walked to the counter to ask the staff if it went well. She took the bitterballen with her and would discuss it with her manager. The two then went to the opening to the kitchen to discuss with each other and we received some angry looks from the (I think) manager. The waiter came to our table and told us that the bitterballen had come out of the oven and that everything had gone well. But we were allowed to pay half the money, because we had eaten 2... We drank our beer and left, but still had to pay the full price at the cash register. It's okay that your bitterballen come out of the oven. But make sure they are warm and that you keep your promises. This way you lose the quality and good name of your tent. I don't recommend this place and wouldn't go there again.

A hidden gem in the center of Arnhem. Very cozy city garden and the chipolata pastries are highly recommended. Fast and friendly service.Recommended. Toilet is gender neutral. Within a cozy living room atmosphere, so a nice place even when the weather is less nice

Koffiehuis 't Hemelrijk was still on my list of lunch restaurants that I was curious about and wanted to try again. The restaurant is a bit hidden in a small passage with a similar name. Still, people managed to find it because it was almost completely full. Fortunately, there was still 1 table available. At first I had a positive impression. It looks cozy. It is all decorated to match in a floral, cozy grandma style. Even the ceiling is matching. The person who came to take the order was also friendly. The table wasn't very clean (the previous visitor's receipt was still there), but I was hungry so I decided it was fine. There was a kind of quiz game on the table that was fun to do while you wait. Despite the crowds and the other reviews I read, I didn't think it would take long for us. The crowds also decreased since we were there. We opted for the croquettes and a carpaccio salad. The croquettes were a bit rubbery (probably because they are not deep-fried croquettes) but the taste was ok. The carpaccio salad was more like lettuce with carpaccio surrounded by a circle of dried cucumber. The cucumbers on my friend's plate were also warped because they had dried out. When the food was cleared away, I was asked if everything had been satisfactory, I indicated that the cucumbers were not fresh. The waitress indicated she would pass it on. I have had no feedback on it. Because the carpaccio salad was not filling (even though I had a coffee with lots of whipped cream), I ordered a cake afterwards. The coffee with caramel and whipped cream is very tasty. However, no one came to us in between to ask if everything was okay or if we wanted something to drink, so we had to go after this ourselves. My friend ordered another milkshake, which was also very tasty. Although it was actually too cold for a milkshake. Even though it is already quite autumn and therefore cold, the outside doors were wide open. As a result, a strong wind always came in for every person who went through the interval. My friend said at the beginning, it's a shame we can't sit in the courtyard (cold and rain). I then said that we will do that next time, but I think I will stick with this time. Despite the tasty drinks, the food was really substandard. I think there are better restaurants in Arhem where you can have lunch. Good service can usually make up for this. This one wasn't really bad, but it wasn't good either. Legend: 1) Terrible! I don't recommend it, I will never come back! 2) Too bad, below my expectations, I won't come again. 3) Ok, nothing wrong with that, but nothing special, nice for once. 4) Fine, worth coming back. 5) Excellent! I recommend, I will definitely come back!

Really nice and cute place where grabbing a bit or a drink.

Very nice in Hemelrijk and the Christmas mouse is behind the couch.. come back

Good portions and very friendly service. My brie sandwich had so much cheese :)

If you like cheap (toasted) white bread, lots of lettuce and mini toasted sandwiches, you should definitely have lunch here. Response to owner response. I don't go out for lunch to eat a grilled cheese that tastes just like home. At home the sandwich is also a bit larger, so I don't remove the crusts there. We also had a carpaccio and tuna sandwich. A white sandwich with a can of tuna with peas and mayonnaise on a white roll with lettuce is very poor. For the prices you command, you don't expect to leave hungry. Certainly not after waiting 45 minutes.

Super tasty chai latte, the seating inside is very cozy and the service was friendly :)

Beautiful place, nice atmosphere created. Unfortunately, our sandwiches were not there after 45 minutes. Inquiries with the staff did not yield much, they said it was busy. After another 15 minutes I asked again, same response. It would have been nice if they had admitted that they had forgotten us. Customers who came in after us had already finished eating. Poor response from staff to our dissatisfaction. To top it all off, I still had to wait to pay...

Not going there takes a long time before you get the food,

Had a super tasty coffee in a very cozy location! 👌

Very nice spot, just outside the heart of the center. Pleasantly decorated, beautiful round tables with benches. There is a sign on the table stating that it is customary to share the table when it is busy 😊 I like that. Wide choice for drinks and lunch. Nice meal!

Very nice tent and very cozy place to sit

Great place!! We had a delicious high tea. We were very full! Our hostess was super friendly and we had nice contact. Definitely recommended!!!

Wat een balletent, personeel en grote brutale mond, extreem lang wachten, en vies dat het daar was, gadver. Nee dat huiskamergevoel krijg ik liever bij mijn opa en oma…niet hier!! Afrader.. niet gaan, oh ja ook nog extreem duur en geld niet waard..

Beautiful place. Mediocre food.

Quiet. Relaxed. Friendly. A fine little oasis hidden away from the main streets, very pretty decor and somewhere be able to be alone with ones thoughts.

Picturesque terrace hidden in the city center of Arnhem. And the tastiest iced coffee in Arnhem.

Very nice seating, just some other dishes on the menu. Pleasant service. We have wonderful memories of our lunch at t Hemelrijk!

Delicious food and drinks. Nice place to sit.

Drank a cup of coffee in beautiful surroundings and peace, despite Holland offering rain, we sat outside under a parasol🙏 Beautiful and smiling service, very helpful❤️

What an unpleasant experience and I'll keep it tidy!! It's crazy to say what it's like there! I sat there for two and a half hours to actually have a nice lunch and then left without eating a bite! Heard for almost 2 hours that it was almost here..... People come after us and they eat something and leave, and we just wait and so do some tables around us. At a certain point they close the business because they can no longer cope, an hour and a half too late! The owner has been saying for 35 minutes that the croquettes have been in the fat, but I think they are hanging on the ceiling after such a long time! She says she doesn't know what they're doing in the kitchen either, but I guess it's her business, right...? Never again, valuable time wasted! Just to add to your response..... - Of course! We are 100% sure we have been to you! - We were not overlooked but kept on the line for 2.5 hours. - review was indeed posted on Monday, is it stated somewhere that we visited you on Monday? The visit has been some time ago. - Whether or not the croquettes come out of the fat, ours didn't! - Good to hear that you can handle the crowds now! Good to read that things are starting to dawn. If you think it was some time ago, then maybe it happens more often...? I am happy that you were able to rake in your turnover despite the fact that there were several dissatisfied visitors and guests on your terrace! Thank you for the invitation to visit you again, but I would like to decline this invitation. At home I lower the net into the pan, so I can be sure that I will be eating within fifteen minutes. I would like to leave it at this, good luck in the future.

Hier wezen lunchen vanwege het grote aanbod van tosti's. Ik nam de tosti kaas, ham, tomaat. Deze lunchroom is uniek door de ronde tosti's. Helaas waren de randen bijna beton en de kaasvulling net gesmolten. Helaas bleek het "ham" gedeelte hamblokjes te zijn. Samen met 1 cola was ik 8 euro kwijt. Prijs/kwaliteit is wel ok, niet uitmuntend. De aankleding binnen is als een huiskamer. Toiletgroep is unisex (geen aparte mannen en vrouwen toilet).

The coffee is delicious and the owner is friendly and the price is good

Nice place. Reasonable food. Good service.

Zeer slecht en een eigenaresse met veel arrogantie even een tosti eten met mijn vrouw 4,50 € voor een zeer kleine ronde tosti die aan de buitenkant erg droog was en toen ik in de midden van de tosti kwam proefde ik alleen maar kaas halverwege besloot ik de tosti te openen en ja hoor daar zaten goed verstopt 2 stukjes ham van 0,5 vierkante centimeter 🤣🤣 en als je aangeeft dat je gewend bent dat er een plak ham op een tosti hoort worden ze boos !! Want ze krijgen nooit klachten ,, jammer

We went to the terrace last Sunday afternoon. Drinks menu does not indicate prices, but a 25cl Heineken beer costs €4.50 at checkout. Unacceptable price despite a nice location. And also bad experience with unkempt toilet.

Located a bit hidden but otherwise okay.

Very cute little place with good service and tasty food.

Whenever we come to Arnhem, we always make sure to have a nice lunch at 't Hemelrijk. Normally very tasty lunches. Unfortunately, today was apparently a bad day. Admittedly, it was quite busy, but after asking the waiter twice (after waiting more than half an hour) whether the food was still coming and asking for it after 45 minutes, it arrived after almost an hour! finally two baked rolls that were barely brown, with croquettes on the table. Inquiries yielded the comment that "something had apparently gone wrong", but no further explanation, let alone any excuse. We have quite a lot of patience, but if other guests who ordered after us receive their meal earlier, then something is clearly wrong. Very disappointing, we have really come to expect better from this restaurant, in terms of speed (even on busy days) and certainly in terms of food quality.

Very pleasant place to eat. Friendly and fast service. Atypical and charming decor.

A hidden gem right in the centre of Arnhem! A huge variety of coffee and very friendly staff.

What a hidden gem! Absolutely loved the decor, the atmosphere, the coffee! I was able to work on my laptop for a few hours without issues. Very clean bathrooms.

Nice tent. We had a snack board for 12 euros, which exceeded expectations. And the beer brewed in Arnhem is highly recommended.

De locatie is mooi maar dat is dan ook het enige positieve. De eigenaresse is enorm onbeleefd en praat op zeer neerbuigende toon tegen haar klanten. De tosti was nog half koud.

Ordered a veal ragout for lunch. For the price you could expect a well-filled lunch. We were very surprised when a tiny pancake with some ragout in it was served. No garnish included. It was gone in two bites. The ragout didn't taste good either. Shame. Owner responded. Claims lunch was €5.60. In reality €12.00. Also claims that there was garnish which is also incorrect. Again, BAD

Truly a hidden gem in Arnhem. Very cozy interior, quiet location, delicious food and good service.

What a cozy place, a bit hidden in the center of Arnhem. I only had a drink so can't say anything about the food.

Nice place in the middle of Arnhem. You can sit outside here. The city then seems very far away

We paid 12.50 or something for a loaf of Carpacio for which we then received a small sandwich. Without any raw vegetable sauces and a plastic container of butter, the Carpacio did not taste great either. Bad again!

Sunday afternoon: sat outside, were not noticed unfortunately, closed at 5 p.m. At 4.40 pm all the cushions on the chairs, including our table, were cleared away. I understand, but we had the feeling that we were not yet being "evicted"...

Nice location for a nice cup of coffee and this time with poffertjes. A very successful combination with delicious poffertjes.

Tastefully decorated and extensive menu. Delicious for a (light) lunch. The Toebroek coffee is delicious.

Really quaint and secluded cafe in the center of Arnhem. The service was great and kind! The prices were reasonable and they had good coffee. would reccomend!

When you go here for the first time, you will see a small paradise appear, a super cozy terrace. But the tables are not cleared, so you sit at a dirty table. After 10 minutes outside, no one came to take the order. When we wanted to sit inside, a place was quickly made available, but the table was not cleaned. Afterwards we were simply ignored while other guests who arrived later were helped. Blonde and white skin means fast service and brunette and tan means no service? That's how it came across. After we asked for service we were barely hit. But after 1 hour we had our lunch and something to drink, but oh boy, we wanted to drink even more!

A terrible owner My recent visit to Koffiehuis Het Hemelrijkje was unfortunately far from pleasant. As an avid lover of local cafes, I was hopeful when I entered this coffee house. Unfortunately, my enthusiasm was quickly dampened by an upsetting and discriminatory experience. During my visit I witnessed the rude treatment of an Asian couple by the owner. Her attitude and words were not only inappropriate, but downright insulting. It was clear that she showed no respect for the customers and their origins, which left me deeply shocked and disappointed. Discrimination has no place anywhere, especially in a coffeehouse that pretends to provide a welcoming environment for all customers. As a result of this experience, I will not recommend Koffiehuis to anyone. It's a shame to see such a potentially nice place marred by intolerant behavior from the owner herself. All customers must be treated with respect, regardless of their origin. So an absolute NO-GO!!!

Gisteren had ik een onaangename ervaring op het terras. Een bedieningsmedewerkster in een roze pak, die erg onbeschoft en onprofessioneel was, begon tekeer te gaan tegen een gezelschap met oudere mensen. Haar gedrag kwam zeer racistisch over en verpestte de sfeer compleet. Dit soort gedrag is volstrekt onacceptabel en heeft mijn ervaring ernstig verpest. Ik zal deze plek niet aanbevelen aan anderen behalve als je van asociaal gedrag in de horeca houdt, zal dan nog eerder naar de kroeg gaan bah

Mijn recente bezoek aan Koffiehuis Het Hemelrijkje was helaas verre van aangenaam. Als fervent liefhebber van lokale cafés, was ik hoopvol gestemd toen ik dit koffiehuis betrad. Helaas werd mijn enthousiasme snel getemperd door een onthutsende en discriminerende ervaring. Tijdens mijn bezoek was ik getuige van de onbeschofte behandeling van een Aziatisch stel door de eigenaresse. Haar houding en woorden waren niet alleen ongepast, maar ronduit beledigend. Het was duidelijk dat ze geen respect toonde voor de klanten en hun afkomst, wat me diep geschokt en teleurgesteld achterliet. Discriminatie hoort nergens thuis, zeker niet in een koffiehuis dat pretendeert een gastvrije omgeving te bieden voor alle klanten. Als gevolg van deze ervaring zal ik dit Koffiehuis bij niemand aanbevelen. Het is spijtig om te zien dat zo'n potentieel leuke plek wordt ontsierd door intolerant gedrag van de eigenaresse zelf. Alle klanten dienen met respect te worden behandeld, ongeacht hun afkomst. Dus een absolute NO-GO!!!

Yesterday I had an unpleasant experience on the terrace. A waitress in a pink suit, who was very rude and unprofessional, started yelling at a group of older people. Her behavior came across as very racist and completely ruined the atmosphere. This type of behavior is completely unacceptable and seriously ruined my experience. I will not recommend this place to others and will not return here again!

Unfortunately not a good review from us. Nice environment, plenty of toys for children. But the food was tasteless, we both felt unwell afterwards. Also (presumably) the owner was rude. A really bad experience for us.

Lovingly furnished restaurant with great service. Good coffee and delicious food.

What a wonderful place. My girlfriend and I enjoyed high tea here this afternoon. Reserved in advance. Everything showed that it had been cared for with love and passion. We had five courses. First soup, then quiche, then sandwiches, then a sweet round and then a bowl of yogurt with fruit. We definitely recommend this high tea. We were also allowed to take anything we didn't eat with us. Tip for anyone who books this. Come with an empty stomach 😉. Luckily we hadn't had lunch either, but even we were completely full. The place is also very atmospheric, down to the last detail. Even the toilets.

Very cozy and beautifully decorated restaurant, very friendly people. Highly recommended!

So cozy and nice there! Highly recommended to stop by and enjoy!

Was there for the first time with my son. What a beautiful coffee house. A bit of a living room feeling, with good service and delicious food. Recommended.

After finding this place on Tripadvisor, it seemed very appropriate to have a bite here. It was easy to find! Unfortunately we were unlucky that it was very busy. But we do have patience once we start chatting. The order was a simple toasted sandwich and a sandwich for which we waited 1.5 hours. After ordering just a cup of coffee, the waitress checked on us to see if we had already received our food. After taking a look in the kitchen, she discovered that our order was not there and had yet to be made. They would do this immediately, in exchange for the long wait they offered us to pay for just the coffee. After this, the owner came to the table, she indicated that it would take a while because they were busy, but she gave us another coffee on the house. Our coffee is then served with an apology for the long wait, stating that it can happen and that it has been resolved perfectly in the bill (still waiting for our food). Then the owner comes to our table again, with a certain tone that you disagree with. "I'm here again at this table because it's so nice with you, I understood that it's still not good" sighing.. To which we indicate that it has been resolved very well in the bill and the extra cup of coffee and that we really like it this way (after all, we only come to have a nice chat with a snack and a drink). She then indicates that a waitress cannot simply decide to give away the food, if she were to do that to everyone there would not be much left. We indicate that we were already satisfied with a cup of coffee, that the waitress offered this herself. The owner's patience seemed to be running out, we didn't really understand all the commotion, in fact our food was still not served, the service also deteriorated rapidly at a short pace and I experienced it as a very unpleasant approach. We decided to leave and pay for the coffees properly! The waitress indicated that we wanted to pay the bill and that we could no longer wait for the food. Once we arrived at the cash register, 2 packages folded in foil were laid out. I thought it was a bit strange, but I went to pay and the owner thrust the packages into my hands with here are your sandwiches. Wow! I have never experienced this before, under the guise that you now have your order in a packed lunch, or you can now simply pay for everything. Of course, we have once again indicated that we are no longer interested in this after 1.5 hours and that I would like to pay for the coffees. To which the owner angrily responds that this is no longer necessary. Believe me, what an experience at Hemeltjesrijk! Very special to read the responses below to the people who did not have such a nice service experience with you, see many references to crowds and worse, pointing at your service staff while they are doing their best to provide service, there from which the owner can still learn a lot! I wonder if I will also receive such a friendly response, my opinion remains the same. Definitely not recommended!! As I thought... The lady knows how to tell everything very well, one only has to read all the reviews to get the right impression of this lick me cardigan "owner" Clearly you were not asked to bring a sandwich in foil, you are embarrassing yourself!

A very nice coffee house hidden among the hustle and bustle of the city. Very pleasant homely atmosphere with cozy seating both inside and outside.

Enjoy a great lunch in 't Hemelrijk. The restaurant is very nice and attractively decorated, with a lot to see in a small space. Then why 2 stars? We ordered a 12-hour meal twice, consisting, according to the menu, of a cup of coffee/cappuccino/tea, glass of milk/buttermilk, sandwich with 1 egg made as an extra and a croquette on a sandwich. We had already ordered a cappuccino in advance, but we didn't see any of the milk/buttermilk. We were then asked to change places (even though three quarters of the restaurant was empty) because others had to sit in our place. Ultimately, when the bill came, it turned out that the cappuccino was not included in the menu, we had to indicate this ourselves, otherwise it would have been more than 6 euros more expensive. All in all we had a good meal, but not a pleasant experience in terms of service and experience.

We came with 15 women and that was no problem at all! We received a super warm welcome from all the staff. The atmosphere was super cozy and pleasant! Then the service was fantastic and the food and drinks very tasty! We really enjoyed a delicious lunch!

Super delicious coffee and nice atmosphere. Staff very friendly, a bit hidden but great

When we are in Arnhem we always go here for coffee. Today 2 girls behind the bar who are just busy chatting. To my surprise she went behind the bar to trim her fake nails!! (very unappetizing) The grille in the cake display case also looked very dirty at the front. Was very disappointing today. Too bad

Had a High Tea here today. No less than 5 courses strong and prepared with passion! 1st course - Soup 2nd course - Quiche (from your own kitchen) 3rd course - Fresh, small, well-filled sandwiches, with an addition of small warm toasted sandwiches and sandwiches with topped with fried egg. 4th hallway - A complete 3-tier display window with various pastries (literally something for everyone) 5th course - A bowl of yogurt with various fresh pieces of fruit. I have had a High Tea at various restaurants in Arnhem in recent months, but 't Hemelrijk stands out above all! The staff was friendly, helpful and ready to help us right away. We ended up taking a number of pastries with us, but these were also carefully packed for us. We spent a little more (in costs) compared to other restaurants, but it is well worth the price tag. I recommend everyone to have a delicious meal here! I will definitely come back again

Cozy place with fast service and delicious cakes.

Small & cosy restaurant tucked away in an inner court.

A really great lunchroom. Very nicely decorated and very friendly staff. What is very nice are the small games (question games, etc.) that are at each table. A different game on every table. Will definitely come back here for another lunch dish. But the burger the lady recommended to us was really great. So I'd say go and discover it for yourself!