LEON in Schiphol

The food really wasn't good. How can you ruin such simple food like that? The fries were tough; I think they had been sitting there for a while. The Caesar chicken burger just had a simple white bun. Neither the chicken on the wraps nor on the burger was tasty; we almost dare to say disgusting. The price was super high, especially for what you got. A wrap for 9.50 is very expensive, especially because it wasn't tasty, and then that actually very small, inedible burger for 8.50. I would say stay away from here absolutely. 😁 The service was fine though.

Meet old.chips old. Food not hot just bit warm. Food absolutely disgusting

Staff was rude, both me and my sister ordered chicken caesar burgers - chicken was dry and old, salad was black, 2 bits of parmesan shavings on the burger, very small amount of sauce.. Chips also old and barely warm.. Bad bad..

Korean chicken wrap is the best thing happened to chicken

Wish I read reviews before eating here. The aioli bowl was all dried out with dried sauce and rice. It tastes like it was sitting under a heat lamp for hours.

The service is profoundly incompetent. Unbelievable.

After queuing for 25 minutes we arrived at the counter and all vegetarian options were not available. No heads up, no sign on the menu board or anything. And super rude stall too.

The staff were more busy doing nothing than actually working. I understand that you get minimum wage, and thus minimum effort, but I think a group of 8-year-olds would work harder. The staff are just standing there joking with each other while there is a massive line. Seriously, fire them and hire people who at least take orders.

Dirty tables and small portions for double the price. The food was ok.

Scammers. I took the meal deal including a drink, but was subsequently charged an extra 6 euros for the coffee I chose, without being mentioned that the coffee doesn't go down well.

Terrible experience. I ordered a plant-based burger and a chicken wrap, both so disgusting we couldn't finish them. The burger smelled revolting, and the ingredients inside seemed to have been thrown away haphazardly: there was a tomato, cut in half, the cheese hadn't been cooked, and the lettuce was more on the outside than inside the bun. The wrap was badly rolled, the dough seemed to be still half raw, and the chicken cutlet inside was extremely dry. It was also spicy, despite the fact that no one had reported this. Both the bun and the wrap had a very overpowering vinegary taste. The service was very rushed and inattentive.

As a gluten-free eater, eating at Leon at Schiphol was a real treat. The GFC (gluten-free chicken nuggets) were delicious and tasted almost the same as regular chicken nuggets. The satay and waffle fries were also a big hit. I see many negative reviews about Leon, but I don't recognize them at all. My experience was actually very positive. The food was fresh, flavorful, and there was a good selection of gluten-free options. Are you looking for a nice place to eat gluten-free at Schiphol? Then I can definitely recommend Leon.

Nobody is working, Just Standing around

The food is fine but the wait time is terrible. After making my order, I waited 20 minutes for a burger with fries and there were only 6 orders before me at that time...

Very disappointing experience this morning at Leon after security at Schiphol Airport. The coffee order was confusing, as the staff member didn’t seem to understand what cow’s milk was and assumed I meant soy milk. My porridge was also very dry. When I returned it, it was acknowledged that it wasn’t fresh, but instead of making a new one, milk was simply added to the existing porridge. I asked for a refund, which was handled politely by the gentleman at the counter. Unfortunately, the employee in the kitchen then gave me very unpleasant looks, which made the experience even worse. I’ve always enjoyed Leon, especially in London and at Schiphol, but after this experience I won’t be returning to this location.

Great, finally a good meal instead of those disgusting fast food meals. The Korean chicken was juicy and spicy. The brown rice was well cooked and the coleslaw was a nice fresh contrast to it. We also had the meal ready within 1 second since it was already under the heat lamp.

The food was poor to mediocre, and the prices were high for the portion sizes. Furthermore, the food didn't live up to their advertising claims. The service was very impersonal; the staff seemed unfriendly, annoyed, and like they didn't enjoy their jobs at all. I absolutely do not recommend eating here, and I would have preferred to wait in the long line at Burger King rather than eat there.

Not truly awful but pretty darn bad. The worsts thing is it could be so much better - and so easily. First, sort out the ratio of protein to carbs in the wrap. Way too much wrap to chicken. Second, sort out when the fries are ready in relation to the other food. Everyone in our group got cold fries and we all ordered separately. Third, fix the queuing system! It’s shocking. Don’t have it run between the serving and seating area so you can’t see the counter or hear them call the number when you’re waiting for food. Move it to the wall to the right (or across between this place and Burger King) and if would be so much better. Some very simple fixes would be a vast improvement. If only they cared…

That’s crazy… 🥹 I visited your restaurant today (28 July) at approximately 4:20 PM. I ordered a chicken box with coleslaw, rice, and other sides. The staff member who served me (a dark-skinned woman with dark hair) handed me what appeared to be an old order directly from the food warmer. Everything in the box was hot, including the coleslaw, which clearly should not have been. It was obvious that the meal had been sitting there for quite some time. When I returned to explain that the food was not fresh, she insisted that everything was fine. I tried to explain that the entire meal was hot, and she replied that the food is always served warm. I then asked, “Even the coleslaw?” She had no reasonable explanation. The employee was very rude throughout the interaction. I requested a refund, but she refused, saying she could only prepare a new meal. I made it clear that I wanted my money back rather than another meal, as I had completely lost confidence in the freshness of the food. At that point, her attitude became even more unpleasant. I then asked to speak with the manager (Mr. L.), who eventually agreed to refund my money. However, even when the employee handed my money back, she did not say “goodbye,” apologise, or show any basic courtesy. Overall, this was a very disappointing experience. I believe your staff need much better customer service training and should treat customers with basic respect. Your restaurant should also ensure that customers are not served old food that has been sitting under a warmer for an extended period. Unfortunately, based on this experience, I cannot recommend your restaurant.

Disgusting. The fries taste like old grease, the Korean mayo is obviously stale, and half the menu is unavailable. Absolutely outrageous.

It took a very long time, the staff did absolutely nothing. The food was okay.

Literally the worst service ever, the queue was huge and the two young guys “working” doing absolutely nothing while we were 30 ppl waiting they were laughing

Please don't eat here, I wish I had read the reviews before. Worst airport food experience ever. Staff showed no interest in taking orders, and not service minded at all. The food was cold and of the five dipping sauces on the menu the only one available was ketchup... Still hungry when we left.

Not tasty at all and quite expensive. Better go to the neighbors, Burger King.

I have never seen such unstructured, helpless behavior, such slow acceptance and processing of orders as here.

Service went in "fits and starts" food would come quickly then stop for a long time. Had the Peanut Chicken Satay and baked fries, Chicken was chewy and the rice under done, sauce was ok but that probably come from a packet. Fries we're OK, but no salt available should you wish some. For a "Natural" caterer there did not appear to be any recycling separation going on, perhaps they go through the bags themselves afterwards? In a less pressured environment this place might actually manage "Fast Food"

My food looked and tasted like a box a diarriah

The food was better than I expected. Served immediately. Don't expect miracles, but based on the reviews, I expected something much worse. For me, it was definitely better than the Burger King next door. I had the Korean Chicken Bowl and the nuggets.

What a horrible restaurant. The food was cold and tasted like it had been sitting there since the Cold War. On top of that, they forgot the aioli; that can happen. I'm giving it a solid zero.

I like the porridge, but this morning staff was particularly slow. Left my order out for 5 minutes sitting on the staging area while she went for a chat. No other customers, no smile, not even wishing a good day. Terrible service and slow. Do better

Very friendly people , very tasty food . Place was packed , but it is normal during summer in schiphol . Highly recommended

4 people to serve, they talk to each other and I wait… and I leave… a shame! No boss?

If there only was an option for zero stars… save yourself the time and go somewhere else because this place is terrible. Extremely slow, food very bad (rice box - avoid it).

The food was cold. Very bad service; the food took a long time to arrive and was incomplete.

Terrible, horrible. Long waiting line, most of the crew just looking around. Impolite waiters, I've seen better mood and atmosphere in funerals. Food was decent but cold.

It took an hour to get our food. So, if you are in a hurry, just eat somewhere else.

One of the ladies that was working there was awfully rude and call me rude just because I took a seat. I’m PUSHING you and you’re not talking to me and I’ll call the security and I’m gonna stand here watching you and you’re rude (she said it herself)! First why are you threatening me with the security. Second you can’t go around pushing people and expect them to talk to you! I didn’t do anything! Worst customer service ever!!!

Don't go there! It's absolutely not worth it. Two very unfriendly employees who would rather chat than take orders. The food is nothing special and tastes awful! With these reviews, I wouldn't be surprised if the place closes down soon!

The slowest place possible. Was waiting 10 minutes for them to accept the order, after this time only 1 customer was served, so I left the queue

Terrible, nothing ready, employee just talking together with 12 people queuing

Waited 35 minutes to order and left before actually doing it as the waitress was extremely rude and told us we could leave if we did not want to wait 35 minutes to order + at least 20 more to receive food. What a “fast food”

Worst ever airport fast food experience, employees are the slowest guys ever

We were waiting for simply order (naggets and fries) more than 20 minutes with other clients in a long queue. When politely asked the service when food will be ready, they were very unpolite and made us wait as they will do it. There were laying pieces of orders on the desk and the service didn’t call the clients to pick it up. For the whole time, when dozens of people were waiting for their orders, the service team were laughing at it, playing on their mobiles and one by one leaving the kitchen area being easy and relaxed. The queue of people longing for the order grew fast and no one seemed interested in it. When we second time asked, how long this will take, the started to be aggressive towards us.

Terrible, don't even wait in line. We waited 35 minutes and then couldn't order (unspecified reason, simply nothing came out of the kitchen). The staff was unprepared and arrogant. When we asked why it was taking so long, an arrogant young woman told us, "It's always like this. If you don't like it, go somewhere else." No problem, I'll definitely never go back.

Rude staff, not interested in taking your order or serving you any food. Disappointing as this chain used to be my favourite place to get breakfast. Naturally fast food? Not any more! What's happened to you Leon you use to be brilliant! Please address this

I ordered the Rice Bowl with Alioli, and it was really good. The waitress was very nice, it was quick, and the food was hot. My experience was very good 😄

Slow and kinda rude service. They were out of forks too, I had to eat the salad with a spoon instead. When I kindly asked if forks are not available I just got an annoyed “no” in reply. The chicken caesar salad was alright tho. Wraps weren’t that good.

The kitchen staff seem more interested in their phones than preparing the food. Orders can be placed relatively quickly, but then you have to wait up to 40 minutes for the food. They put whatever is available on the tray beforehand, which means the food arrives cold. It's a real shame, because the food itself is very good, but the staff is simply unmotivated and bored.

Terrible, avoid at all costs. Ordered a burger, fries, BBQ sauce, and a Coke. Verdict: cold fries, no more BBQ sauce, and I never received the burger. Steer clear.

Most miserable service I've ever experienced. Won't be back.

Terrible service. Terrible product. No taste and really boring. Won't be back.

The taste was terrible, and the staff member took the wrong order. After I paid for the drink, they acted like the service was complete and I couldn't get a refund. The tables were dirty, and the service was awful. I'm going to the Burger King right next door instead.

Extremely long waiting time, unmotivated staff, terrible service, and an overall horrible experience. We received the wrong food even though we ordered something completely different. Don’t waste your time or money coming here—they simply don’t care about their customers. Avoid this place.

Huge mess behind the counter (all kinds of open milk cartons standing around). Waited 15min. for food, employees were not paying attention at all to orders whatsoever, were cleaning the floor and handling garbage with bare hands without washing after but then touching the meal boxes directly. After 15min. We got our the wrong items, corrected it upon our saying and when we finally ate it we figured they also gave the wrong bowls... The falafel bowl was tasty, though rather small portion in my opinion.

The people behind the till were practically asleep and unable to properly process even a small order. It took two people to empty a dustpan into a garbage bag. This happened right next to the food. Washing their hands afterward was out of the question. Work ethic: zero.

Grabbed breakfast in between traveling. Had a good bacon and egg sandwich. The lady who worked there was also very friendly

No customers and waiting half an hour for two simple sandwiches. What a terrible place.

They drop the receipts and slow down the line!

This was a bad experience overal. The girls behind the counter were very unprofessional. When the food came out they had our whole order wrong. Instead of the grilled chicken burger, I was given the Ceasar chicken burger. We ordered the chicken nuggets with the special Sriracha sauce, we were given the wrong one withouse the sauce. My friend ordered a crispy Korean wrap, she got the halloumi wrap. The fries we ordered were stone cold, soggy and disgusting. We didnt finish the food as it was pretty gross.. So disappointed. Please save your money and go to the Burger King or the La place instead.

The staff are loudly announcing that they want to quit and are behaving antisocially. We paid €35 ​​for fries, a burger, a wrap, and nuggets, and we received the wrong burger, wrap, and nuggets, and the fries were cold. Additionally, everything was too rancid for words, stale. We didn't finish the food, a waste of money.

Although the queue was short, the wait turned out to be extremely long. A lot of menu options were not available, even though it was still early in the evening. The prices were quite high, and the burgers were much smaller than expected. Unfortunately, the experience didn’t match the cost.

Very disappointing experience at LEON. There is consistently only one employee behind the counter, resulting in incredibly long queues. This is truly incomprehensible at a location like Schiphol. The people who come here... many have to work, have little time, or simply need to catch their flight. What makes it even more inefficient is that this single employee has to simultaneously take orders, process payments, and prepare all the coffees. Furthermore, they use a machine where the milk has to be frothed manually, which takes an enormous amount of time. If someone orders five cappuccinos before you, for example, you can easily stand waiting for half an hour while no one else can help you, because everything falls on one person. This is not due to the staff themselves, but to the way this is organized. The operation at this location really needs to be critically reviewed: deploy more staff during busy periods or invest in more efficient equipment. For a busy airport location, this is simply far below par!!

Shouldn't be called fast food. Waiting more than 30 minutes for a chicken sandwich with fries ……

Horrible people work here. Making comments on customers and treating them like animals. you should consider changing the staff

1. Got expired food that I threw away right away. I didn't eat it. 2. The staff was weird. I heard slurs and bad words coming from the kitchen. 3. They don't speak English in an international airport that is a major hub. Don't eat there, I lost 30 euros. It's one thing to pay to get sh*t, it's another to eat it.

Cold food, bad attitude. Eat somewhere else.

Worst service, rude staff, long queue despite a lot of staff because only one of them took orders at a time even though there were many working, most of the staff didn't work at all but just stood and took it easy even though there were many guests who needed help. Burger King which is much cheaper had shorter waiting times and nicer staff even though they had significantly more guests. Too little sauce for the salad which became dry.

Not bad if you want something vaguely healthy. Unfortunately, the prices are insane, as is almost always the case at airports. Fortunately, there are several vegan options; I chose rice with an eggplant sauce, followed by fries. For those complaining about the line, I think it depends on the time of day; I was quite lucky and got through it quickly. On the other hand, the line for Burger King was sadly longer. There are tables available in front of the counter, but there aren't many.

Slowest fast food in the world. Half of the staff clerk and kitchen standing around crossed armed despise ling queue if client

Food was disgusting. Cold fries, soggy bread and disinterested personal. Power outlets didn't work to charge phone

⭐️⭐️ I am a regular LEON customer, especially at locations in London, and I usually have very good experiences with the brand. Unfortunately, my visit to LEON at Amsterdam Schiphol Airport was by far the worst experience I have had. I was very disappointed that cash payments were not accepted and I was forced to pay by card. I had specifically withdrawn cash for my trip, and I believe refusing cash excludes customers who do not want to or cannot pay by card. Especially at an international airport, customers should have a choice. The food quality was also disappointing — the fries were cold and the burger was falling apart. There was a very long queue (around 50 people), so I decided not to make a scene at the time. I did speak with the manager, who was polite, apologized, and offered to prepare new food. I appreciated his response, but by then I had already lost my appetite. As a loyal LEON customer, I expected much better. This was a very disappointing experience and I hope the Schiphol location improves its service and customer experience.

Worthless company. The food is bad and takes a very long time. Not recommended to visit here.

Worst experience. Cashier is super rude and extremely slow. After waiting way too long she gives me the wrong order. I tell her and she just throws the right thing on the tray. Could see the staff in the kitchen just standing around chatting together. Don’t go here.

Don't buy it. You'll just waste your money. It's terrible quality food.

Very rude people working behind the counter. Unwilling to help and very long waiting times. Do not go here

I'm not sure about the culture in other Leons but honestly you'd think the two women in terminal 1 act like they're doing community service rather than being paid to work. The food wasn't much better, the wrap tasted like it had been warmed up 3 times and the baked fries they gave me were stone cold, when I complained about the fries one lady said she'd get me some more but then didn't do anything until I asked 10 minutes later and then me some more, that were just as cold (probably just the same ones!!!) Honestly Burger King is next door, go there at least their fries are warm!! And Leon, I think you need a better employee induction process 🤦🏼‍♀️

Super slow. Not sure what is the issue here, probably staff attitude

Avoid!!! Terrible service, very unpleasant staff. Menu offers are lies: although the sign tells you can have “meal deals” you discover when paying that there are plenty of exceptions e.g. not available with rice bowls, choice of drinks limited to coke, apple juice and water etc. And finally the food is below average. Never again!

Incredible example of a bunch of bad workers!! First the girl that was taking orders seemed very annoyed, slow, and imprecise. They made two mistakes on three meals: the halloumi wrap was replaced with chicken wrap! The fries were cold and the "aubergine with rice" was three slices thick and bad coocked almost cold... People who was supposed to work in the kitchen were going slowly around not in a hurry at all, in spite of the long queue waiting. My question is: supposed that there is a owner or a manager of such a mess, is he an insane optimistic or has a lacking of good common sense? Anyway I would fired them all!

Rice box did not match expectations or the menu photo, dissappinting. Pretty much just like any cheap microwave meal

Food is on the healthy side, and dressing was garlic heavy, but the greens were fresh and the chicken was plentiful in my caesar salad! I cannot recommend the oven fries, but considering they were fries they were just about alright.

Horrible people, horrible food, not even near the pictures. Staff is rude and uninterested. Don’t go here

Incredibly slow service, everyone completely uninterested. Poor quality. There were enough staff members there.

The worst service I’ve ever experienced. Waited 30 minutes only to get the wrong order from a super rude waitress who did not give a shit.

Unfortunately, my experience here was very disappointing. The food was of poor quality and absolutely not what I had expected. The €9.50 chicken burger was very small for the price and consisted mainly of loose chicken cubes instead of a normal burger. Additionally, it was completely drowned in sauce, causing the taste and texture to be lost. Personally, I really didn't like it. The chicken nuggets were also a huge letdown. They were extremely dry, even drier than you would normally expect, and barely tasted like chicken. For a place that sells chicken products, I had expected much more from this. Furthermore, the service was not exactly friendly. During my visit, employees were arguing amongst themselves after a mistake was made. Because I could see the whole thing, it was clear where things went wrong, but instead of resolving this professionally, they took out their frustration on each other. That does not exactly create a pleasant atmosphere as a customer. All in all, this was not a positive experience for me. In my opinion, the price-quality ratio is off, the food was substandard, and the service also left much to be desired. My advice to people considering getting something here: you'd better look elsewhere. In any case, I won't be coming back here anytime soon.

Never ever! Waited an incredibly long time for a porridge without fruit. Service was a disaster!

Food wasn’t fresh at all. Staff was annoyed and when I was ordering my meal, they talked together and didn’t listen to me. For meal we were waiting like 30 minutes. The worst experience. If you are not SUPER-HUNGRY, don’t go there.

Had to wait over 20 minutes for the food. When i asked when the food is ready, the staff got irritated. She said she was busy, but was literally on her phone on FaceTime talking and laughing to the phone. Worst service ive ever experienced.

Crazy slow don’t order there!!!!’

Diarrhea 30 mn after i ate there ( i am rately rating anything like that). The roll was not fresh, dry on the ends. Sour sauce not nice. I found the advert pretending to be natural, very misleading. I am sure McDobalds would be healthier. The seasonal slaw was the worst I had in my lide experience. Avoid.

I order a roasted Aubergine Thai curry and there was no aubergine at all... Also, I got a can which was missing the thing to open it. Really bad service. For what you pay you would expect at least that they would give you what you order.

Terrible service with staff chatting about their lives instead of taking orders. The kitchen staff was inefficient. The meal was okay, but not exactly fresh. In short, it took us longer to be served than it takes to travel from Amsterdam to Paris.

I ordered a halloumi wrap because I wanted to be vegetarian. With my first bite, it turned out to contain meat, which was a real shame.

Very slow. Had to wait 20 minutes just to order

If you have the choice, you might as well go to the Burger King next door. The rice dishes are bland and the chicken tasteless. I'm adding one star for the fries, which are passable. The staff is just like the food: extremely bland, slow, and unpleasant. On top of that, the tables weren't cleaned and the trash cans were overflowing.

The cashier works almost entirely alone. A colleague sometimes stands outside, watching disinterestedly. When he goes into the kitchen, he only bothers the cooks and constantly tries to get them to dance with his jokes. A few people there have no clue about restaurant business, and unfortunately, this is detrimental to those who genuinely want to ensure customer satisfaction.

The "menu" (large boards above the counter) looks good. The order is taken quickly by a friendly girl. You get a pager, and then you wait and wait. After well over 20 minutes, my order—Crispy Korean chicken wrap with crisscross fries—was ready. There were 6 pieces of fries in the cardboard box. And cold, too. So I went back to the counter and asked for new ones, mentioning that I found it very meager for the price. The chicken wrap was okay. With lukewarm and not crispy chicken, and also quite sparsely filled. A new box of fries. This time there were 7 pieces of fries in it, but they were warm, not crispy, as if they had been reheated in a microwave. Promising concept, very mediocre execution. Long wait, bad food: their slogan does not apply to this location. Not fast, not good, and not worth repeating in the future.

I visit Leon in the UK , this experience did not meet my expectation. It was near closing apparently but my chicken nuggets were only luke warm, place has got litter under seats and needs trays and glasses taking away. No forks, lady admitted because hadn’t ordered any.

Absolute disaster.. all time low. Meant to give 0/0/0. Worst restaurant/fast food experience I have ever had. Should have read some reviews before or at least give in to my gutt feeling when people in line left before me. But I wanted to give it a try and thought that it was just people in a hurry leaving for flights. So. After 10 min in line we ordered. Approx 3 people behind register wandering around. Not seeming to do anything. One girl counting money behind a closed register. Another girl next to her making sure the first one counting. Directing people who thinks you can get help by saying; you can order from her.. (rude and pointing to next register..) Highly inefficient.. Then we ordered. 2 meal deals of Caesar chicken burger, fries and coke. Paid 31.20 €.. It takes at least 15 min before the food is ready. During this time all of the staff mentioned above keeps doing the same.. No rush, no smiles or signs of any service minded behavior. At all. Remember i told my wife; These people really don’t want to work here.. We stepped up to get the food on a tray. My wife asked for the drinks. Girl behind had no idea we ordered drinks. She grabbes one drink to the tray. I have lost my patience and ask her for the other drink. And give her a sour comment for “fast food right..” Her response is brilliant. Rude, angry and throws the coke bottle on to the register. My wife convinced me to leave it cause nothing will help. We take our food and sit down to eat. Next thing, the food. Fries are cold and soggy. Burgers are soggy and looks really nasty. Salad looks half way rotten. And we even got one of the burgers wrong. It’s not even the right one. I walk back to the register to extend my disappointment and to at least get the right burger. But no. No excuse. Nothing. Rude behavior and arrogant answers. A new burger is coming but how long it will take is not given. I loose my temper and this has been the absolut worst experience I have had with any kind of fast food restaurants. A shame for Schiphol this place is giving you nothing but unhappy travelers. I’m even shocked this place is up and running. Threw away the food and got food elsewhere. Huge difference.

I haven't been this sick in ages. There was a small line, but even that the team couldn't handle. Waited 20 minutes for my Korean wrap and waffle fries. I already got a bad feeling while eating the wrap. I arrived at my destination 2 hours late and since then it's been coming back up everywhere, nothing but vomiting and being on the toilet. Up and about all night, but still deathly sick. Truly awful, my trip to Copenhagen is completely ruined.