McDonald's in Wijk 11 Venlo-Centrum

at that moment we watched how the kitchen staff were talking friendly but not doing their work we had two trays, one had an order with potatoes (they were very soft and cold) and all the potatoes were scattered and on the second there were no potatoes, but potatoes from another order were scattered on the tray

You can change the menu to English so it's easier to order. You have to pay extra for sauce

Very small, but it does have an outdoor terrace.

Very dirty in front of the restaurant

Endless waiting times even when there's nothing going on.

Worthless soft serve ice creams; it looks like a block of ice that doesn't taste like cream. We tried to discuss the problem with the manager, but he only admitted that it is bad, without offering a suitable solution.

There are no gluten-free things

The good old days are over. The customer means nothing.

Very nice place. Fast and tasty.

The food was good. Inside, however, everything was very dirty. Additionally, the straws and napkins were all gone everywhere.

I would make the decor even cozier and ensure the tables are cleaned better.

The staff ist very friendly. You can order your food on terminals with different languages you can choose. My recommendation is the McCroket a fusion of an Dutch specialty and an American burger

The staff should throw their attitude in the trash. We parked our bicycles near the back door, then went to buy a few things. When we came back, our bicycles had been locked by the staff to “teach us a lesson.” We spent 10 minutes trying to contact the police because I had to go to work and my bicycle was locked. When the staff finally came, they said it was an emergency exit and that we couldn’t park there. The problem is that there are no signs indicating it’s an emergency exit or that parking bicycles there is prohibited. Nothing. If you want to teach customers a lesson, at least put up a sign or leave a note. Don’t lock people’s bicycles and waste their time, especially when they need to get to work. This was completely unnecessary and very unprofessional.

this mcdonald has smallest toilet ever. i bought burger, it was okay but this is what i got when i open the box. some paper inside my food. is that really how you serve food here? be more carefull next time

The food was as expected at McDonald's. However, the hygiene was questionable. I've rarely been so focused on not looking around while eating. After reading the reviews here, I didn't even go near the restroom. On top of that, the staff were extremely slow. It had little to do with fast food.

It's very good in the Netherlands because the staff are also very nice.

Probably the worst McDonald's I have ever been to. The staff looked like they were serving a punishment. The place was incredibly dirty. The trash cans were overflowing, so there was trash everywhere on the tables and the floor. I absolutely do not recommend it!

Worst of the worst. Not worthy of McDonald's. Only children as staff. Management was nowhere to be seen, not even when the girl behind the counter needed help. Inedible, just swearing from employees. Rude. Despicable and never ever again.

The food is fine, but waiting for it sometimes takes a very long time. Outside on the terrace, I am extremely annoyed by people sitting and smoking, even though I sometimes sit there with my children. And people not cleaning up their mess and the dirty tables. SMOKING IS NOT ALLOWED ON THE TERRACE, DO SOMETHING ABOUT THIS.

Very bad McDonald's It is hardly ever cleaned up; in my opinion, the toilets haven't been cleaned for months. The floor is sticky everywhere; in the ladies' restroom, there are sanitary pads everywhere... very bad, no idea what the staff are doing here.....

Small but nice, so you never have to wait too long for your order. You can use the toilets and dining tables upstairs, but it is, on the other hand, not wheelchair-friendly.

More expensive than elsewhere, they charge an extra 0.25 cents for the coffee cup... next time I'll skip the cups, I might as well just pour it into my handbag... there won't be a next time...

Dirty, taste bad, portion is super small. You r lucky that people go there for a brand.

Lately, I've become increasingly disappointed with this chain. This branch was incredibly dirty when I visited. Food scraps (half-eaten burgers, fries), used napkins, spilled Coke, and receipts were scattered everywhere—on tables, benches, and the floor. I understand that the customers—those pigs—are responsible, but there are other customers who can't help it and want to order food that doesn't come from such a pigsty. I don't understand where the cleaning staff was and why such chaos was allowed. The next unpleasant moment came after the four of us ordered takeout. As we were leaving, we realized our salad was missing and we had to go back. The employee said they had forgotten it. Okay. We picked up the salad and the remaining bags and only noticed in the car that the sauces—ketchup and mayonnaise—were also missing, even though we had paid for everything. We didn't go back and will probably never visit this McDonald's again. And as if that wasn't bad enough, the fries were cold and tasted disgusting. We simply threw them—four portions—in the trash. I absolutely cannot recommend this McDonald's to anyone. It's the most disgusting thing I've ever experienced.

The tables are often left messy for a while. By the end of the day the trash cans are full and the floor is dirty and sticky. The food is up to standard, but you would expect a place that serves food would care more about its appearance.

Small but pleasing inside, classic Mekac..

There are nice men working here.

Occasionally drink coffee at MC.

It's McDonald's, but very tasty.

Delicious and hot McRoyal, nice and fast service, I recommend

What a horror it is to eat here. It wasn't particularly busy, and yet they managed to not clean a single table. Trash cans were overflowing with trash, and the floor was covered in filth, both upstairs and downstairs. There wasn't a soul around who cared even a little bit about their work, and chatting with each other was more important. The food at McDonald's isn't great, but here they manage to make a mess of it with the packaging.

Workers were nice and welcoming. Unfortunately was pretty full

Really genuine and warmfull Mc. Highly recomended. Rui Costa.

A typical McDonald's: bad food and afterwards you regret going there...

Terrible service, hair in the food, a wire in the McChicken, and a mysterious substance in the Sprite??? All the trash cans are overflowing, and someone is rubbing their hands over the fries (yummy skin flakes).

Ordered with Uber Eats. Upon arrival, a wrap was missing: I called McDonald's, and their policy states: once it's transferred to Uber, they're no longer responsible. Note: the bags were sealed when they arrived, so McDonald's made a mistake packaging the products. In the end, I can get a refund for the missing item from Uber (even though it's not their fault that it's missing) and I was able to reorder the wrap (and therefore pay another €5 service fee and €1 delivery fee). Worthless! Don't order! In my case, only one wrap was missing, but if you don't receive complete menus, it's not McDonald's' fault!

The food was okay, but what does the store look like? Disgraceful! It partly depends on the clientele, but still...

The McDonald's Venlo-Markt restaurant is located diagonally behind the town hall, making it the ideal starting point for a day of shopping in Venlo's cozy city center. The restaurant features a cozy terrace overlooking the shopping arcade and a spacious children's play area. The restaurant also has two Easy Order kiosks.

There's something deeply ironic about entering a place that promises to serve quick happiness. I walked in hungry, not just for food, but also for a glimmer of satisfaction. The aroma of fries and meat hung in the air like a promise—but what I took away was something else entirely: a feeling of emptiness, carefully wrapped in cardboard. As I ate my burger, I felt every bite taste less like food and more like anticipation. It's as if this place is a modern temple to convenience, where we sacrifice our time in exchange for an illusion of satiety. Everything is perfect—the salt, the heat, the speed—and yet it's missing something essential: soul. Afterward, I sat there with an empty wrapper in front of me, realizing that the meal was more of a metaphor than an experience. You're not paying for food, but for the idea that, for a moment, everything can be simple. And when that idea dissolves, all that remains is the realization that speed and satisfaction rarely go hand in hand. McDonald's Venlo fed my stomach, but left my mind hungry.

What a filthy place. Chewing gum on the walls. Benches covered in filthy junk. The restroom was absolutely disgusting. Really, really filthy.

It was a festival called Santa Vitalia. Lots of delicious food. A huge village festival with a large fair and lots of market stalls. Very enjoyable.

So so crowded. Food and employees are amazing tho.

Regular branch with digital ordering stations.

We just ordered the Chicken Sensation menu twice, nothing extra, and it cost us €40! That's the first thing that's simply unacceptable, because upon arrival, a Coke had fallen over in the bag. It happens, but whoever packs the bags should see/notice it. The bag was soaking wet. The Chicken Sensation sandwich was incredibly small... It used to be much bigger. And the fries were ice cold and soggy. We'll definitely never order again.

Mcflurry cups are only half full 🥲🥲🥲

Oh my god, what a mess it was! The tables outside were already closed by 7 p.m.! (Why if open till 10pm?) and inside it was a complete disaster. The trash cans were full, so the tables were full of trash. There was nowhere to sit. This is the worst McDonald's in the area.

I think it's a trash can. Plus, the toilet costs €0.50.

you have to look for caramel in ice cream or scrape it out of the cup, there isn't much of it in

Very tasty. But even though it wasn't busy, I waited over 10 minutes for a Happy Meal and a McKroket. At least everything was still hot.

If endless talking about something is an art, it's clearly mastered here. It's a good thing there's no McDonald's Drive-Through, having to wait over half an hour for two hamburgers.

Due to the high workload, the staff was very unfriendly, and the place looked very messy. The food was cold. The tables and trash cans—basically everything—were dirty. I really went there for the kids, but I really don't need any of that!

Nothing has changed in 25 years. Only the prices and portions, neither of which are in the customer's best interest. The environment has also deteriorated; it's not clean here.

Na lange tijd nog eens een bezoekje gebracht. Wat direct opvalt is dat het geheel er zeer onverzorgd uitziet. Schoon ziet anders uit !!!! Personeel lijkt redelijk onverschillig. Dit is voor ons absoluut de laatste keer dat we hier komen.

We waited 25 minutes for our order, which consisted of two double cheeseburgers, and when we unpacked our food outside, one of the cheeseburgers had only one patty!

Waited 10 minutes on a fairly quiet day to be able to order

Unfortunately I got sick after Filet-o-fish with chips. It's never happened to me before but something must have been bad. Vomiting, fever. Unfortunately I won't be coming back.

Talking English And if something asks to take away order they pack it and give you deposit cup instead of disposable cup because you want to take it outside so take it with you. And also look stupid

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The lemonade I ordered was Fanta with ice and I got a cheeseburger without cheese. The tables are sticky and the waiting time is long as it is in the market.

Unfortunately no atmosphere on Thursday evening the upper floor was closed at 9 o'clock you only had to take the food with you. The lady behind the counter was friendly and helpful the men in the kitchen a lot slower and indifferent. The fries were very salty and dripping with oil. The Amsterdamse Bitterballen now available were limp and almost no filling.

For a McDonalds in the city center this is very sad. Uneducated people, no service, no manners. Can't even remember 1 coffee

Food was good. Restaurant looked tidy and neat. Enough space.

I do not recommend this place, some orders are often missing.

Took ridiculously long and tables were dirty. Barely any staff

Ordered fries today, forgot to give them, then called 3 times, first 2 times not answered and the 3 times we were scolded, absolutely not okay. Money gone

Terrible staff. Paid toilet, baby room like in the 90s

Received the wrong order for the 2nd time in 1.5 weeks. And the only thing the customer can do is file a complaint with home delivery. How about bringing my “Big Mac discount menu” of 20 euros to my address and you can eat the cheeseburger yourself. Unfortunately, the staff at McDonalds Venlo (market) are not capable enough to think about this and apologize, because they did not do so.

I ordered a Double Quarter Pounder and they brought it to me without some ingredients, namely they forgot cheese, cucumber, onion, and the coffee itself is tasteless compared to other McDonald's.

Crowded, like most other McDonald's

This is honestly the worst McDonalds I've ever been to. All the trash cans were overflowing, every table was dirty and full of junk (because the trash cans were full). Food was warm, but that does not outweigh the poor hygiene. From the other reviews I gather that unfortunately this was not just today.

What can I say about McDonald's? It was okay, worth doing once in a while.

Room with the sitting places was closed. We ate standing in the corner.

too small, too many people and dirty

Drinks are usually 80% just ice 🤣

Lean?! 💜🥤🍇 On a serious note, it's exactly what you expect when you walk into a McDonald's. The prices are, as is typical in the Netherlands, a little more expensive than in Germany but ok. The range was a bit more extensive, including a purple drink that looked suspiciously like a liquid I was very familiar with (💜🥤). Served in a plastic cup, my colleague immediately felt like he was in purple heaven again 💜☁️ It tasted phenomenal, but on the way back my colleague fell asleep like a log. (He's doing great 😅)

The place is a bit dirty, the food is average.

Today we were at a restaurant in Venlo. The restaurant's workload was below average. Our order was the second one, and we waited 15 minutes for it. At that point, we watched the kitchen staff chatting away and not doing their jobs. We had two trays. One had an order of potatoes (they were very soft and cold), and all the potatoes were scattered. The second tray had no potatoes, but potatoes from another order were scattered on the tray.

I found the people and sandwiches not great

The atmosphere is really great, the staff is very helpful, the cleaning is very nice, the toilets are clean.

Ordered 9 euros worth of products and they didn't deliver. And they don't respond. KFC or Burger King are better.

McDonald's is good, with a view of the town hall. I didn't like the way they serve the sauce. Everywhere they serve it in separate "mini portions", but here in sticks. You have to pour the ordered food from the stick, it's not practical.

McDonald's is not what it used to be.

The wrost McDonalds, you order something else they give another things, service is the wrost.... Without napkins...

Although it was open until 10 p.m., you could no longer sit there because the upstairs entrance was closed and it didn't open even when asked. The lady who appeared to be the branch manager was very grumpy and unfriendly. She would probably have preferred to finish work earlier instead of working. The one table that was there was very dirty with ketchup and old fries lying around. Not recommended

They cooked with dirty hands ( and personal are not kind

Always check when you take for take away,mostly all of orders are wrong! Like 2-3 products missing. That’s insane

What a bad dirty McDonald's. Ordered to eat there, the food was packed to take away. Before they finished I told them that this is not correct. Particularly for packaging waste. The response was: you can eat it here. You should just grab a tray. Fries and the burgers were cold. There was rubbish everywhere upstairs, which is not surprising, because the waste bins were overflowing. Extremely dirtier floor, food scraps everywhere. Staff looked at you glassily when you asked something in Dutch. They didn't understand. Not a problem at all, but don't put such a person behind a cash register or have them read receipts in Dutch.

It is and remains a McDonalds, fine, this one is a bit small and noisy

Food was fine, but not much sauce. Service was poor and the trash cans were overflowing with no place to sit because the other floor was closed.

food was cold and delivered by bezord.nl everything was cold and inedible, I want my money back!!!

Net na de middag een hapje gaan eten, 3 van de 4 bestelzuilen buiten gebruik. Op de eerste etage een tafeltje gezocht om even te kunnen zitten. Beide afvalbakken zaten overvol met als gevolg dat andere gasten hun dienblad op de tafeltjes lieten staan. Overal lag rommel op de grond. Geen personeel te bekennen om een beetje op te ruimen, terwijl het niet echt druk was.

When I bought myself a coffee, the machine offered me to add chocolate chip cookies +1 euro. I added it, but the machine wrote that there are no cookies available at the moment. I ordered without cookies. When I went to pick up my order, I saw that these cookies were in stock and asked to put them in. The staff told me to give me 2 euros 25 cents, not 1 euro as in the order. Just deceivers. And dishonest people. They specifically write that there are no cookies, although they are available, so as not to sell them for 1 euro. The staff didn't even apologize or correct the mistake. Shame and disgrace!!!! In addition, only one machine out of four was working and there was a queue.

Please create the order screens. 3 out of 4 have been broken for months.

Burgers and co. Everything tastes the same, for example, I missed nuggets here, similar to the nuggets I ordered, 2 strips of chicken came, strips as thick as my thumb and about 4 cm long and I still paid 3.xx for 2 strips, really rude, well you do everything for children but that's me exaggerate the prices they charge, there won't be a next time.

The worst place I've ever ordered food from. I waited 3 hours for delivery. After I waited 3 hours, they only brought half the order. We ordered Happymeal for our child, and they only brought a carrot from Happymeal

Today we ate there. A complaint was made about a hamburger that had clearly old cheese. Unfortunately, the complaint didn't help because no German was spoken [I was answered in German]. Never again

Not a nice place to eat, we had to wait a very long time for the food.

Was dent food was warm. Lots of rubbish all over the floor

The dirtiest MC ever! Foods are normal but the restaurant is unclean! Noone cleans tables and floors. Toilets are nightmare!

I have rarely eaten in such a dirty place. Pictures speak louder than words. You couldn't eat at any table. Everything was dirty.