McDonald's in Rotterdam Centrum

It was very busy but we were served quickly 👌

Indeed a very run-down McDonald’s where very antisocial people come, both to eat and to work.

You live between 4 McDonald's and they manage not to do any of 4 right 👎

Dirty toilet dirty floor... The big arch burger cant be eaten the way its served... Sorry coming from Cyprus very clean and tidy Macdonald there is

I just now at the McDonald's and the time is 22:01pm and they work up to 23:00pm i have order for 34 euro food and i just want to go to the toilet but they didn't allow me because they told me is a close! This is impossible!

Nice that the restroom was free but on koningsdag they limited the menu and refused to serve on trays which is beyond me! I absolutely loved to see the staff dancing while preparing meals and serving. Most places people look depressed. They were enjoying themselves which was very fun to see.

takes way too long to make a breakfast combo. Interior is badly in need of refurbishment.

Good food and fast services for not so much money. Only problem is you can't charge your phone while you eat pretty annoying.

I almost threw up because I had to eat 26 rotten burgers that were really disgusting. Later, the owner came up to us and said: You are racists! Then at least eat the pickles. But unfortunately, it was too late... they were already scattered on the terrace... Still a fun experience

Ordered a Happy Meal with chicken nuggets and Fristi and got a Happy Meal with a hamburger and apple juice??? When I mentioned it, I got eye rolls and a sigh.

The food was hot and it was busy at McDonald's.

The place was already closed. Even though it should have been open.

Short Line Branch. Today, February 21, 2026, I ordered 5 hamburgers and a takeaway Mac and Croquette. I noticed that the guy making my burgers was picking things up off the floor and doing all sorts of things, but wasn't washing his hands. He also wasn't wearing gloves while preparing them. This is unacceptable. When I got home, there were only 4 hamburgers and Mac and Croquette in the bag, so I was already missing one. The first bite, one tasted like peppermint, was absolutely disgusting, and there was nothing on it except ketchup and a drop of mustard. And unfortunately, your complaints line isn't working either. McDonald's is great!

Dirty and messy. The atmosphere isn't exactly cozy either. There was another order besides ours, and I still waited almost 20 minutes with a 3-year-old.

Simple food order took 20 minutes to come out. No urgency from staff. 19 orders on the screen and completely understaffed.

Everything was disgusting and inedible. The order wasn't exactly what you asked for, and the restaurant looked awful. And the staff wasn't cheerful or pleasant.

The dirtiest McDonald's, finally clean up!

Workers are slow and floor is all dirty and sticky...

Always a terrible atmosphere... employees are often grumpy. I understand it's busy, but you could also work somewhere else.

The only reason I'm not giving it one star is because the food is just okay for a McDonald's. But that's also the only positive thing about this place. It's filthy, especially the floor. The staff is unfriendly, very slow, and rude. You often have to wait a long time for your order, and even the simplest order is likely to be messed up. Absolutely no love or passion to be found here. The location is also terrible; there are always lots of young people, junkies, and thugs hanging around outside. Parking is paid nearby or in a parking garage. Highly recommended.

Not great. Not clean, long waits for food, unfriendly staff.

It's the same everywhere, but here the service is great

Unfortunately, my experience was not good. The amount of chicken, lettuce, and the rest of the ingredients was very small compared to other McDonald’s meals. I found this disappointing and I will not be coming back again.

Dirty, unclean, covered in garbage

Friendly service, but it's incomprehensible that so little attention is paid to tidying up (okay, customers should do that themselves) and cleaning tables and surroundings. I got stuck to the floor because of the piles of spilled soda! Things like this make the food itself fade into the background and even become unpleasant.

It's absolutely awful and dirty. The toilets don't work! The service is terrible. And the coffee at the train station is even better!!!

I got an iced coffee this afternoon. The staff was rather uninterested and not necessarily friendly.

Seating is on a different floor than the food takeaway counter. For me, with a balance disorder, taking the stairs with a tray is quite difficult.

The place is extremely dirty, sticky floor, filthy tables, torn seats, and above all, swarms of gnats buzzing around you! Disgusting. The toilets are as bad as the rest of the room, if not worse... avoid at all costs!

Well, what could go wrong with a Big Mac...

Our visit was very disappointing. About 40 minutes before closing, they refused to give us trays, the food was dry, we didn't receive basic salad dressing. Despite the fact that there were enough employees, as some were just walking around and doing nothing, they told us that we shouldn't sit higher because they were going to close soon. At first I wanted to understand them and thought that there were not enough of them, but it turned out that this was not the reason. 😔 We waited a long time for our food and everything was very dirty.

Very rude white lady at the counter who indicates that e-scooters are not allowed inside. Placed an order, but I'm not allowed to eat inside either. It isn't stated why scooters aren't allowed inside. Worst McDonald’s!!!

I was standing in front of it and wanted to go in, but Damen's checkout signaled that it was closed. But the window says "open" for 9:00, and it's now 9:51. Strange.

- Very hot inside - Very bad restrooms - Very long wait even though it wasn't busy - No gluten-free burgers - Fries didn't taste good McDonald's not recommended

I ordered several hamburgers and none of them had a pickle or ketchup on them. They were very dry.

The McMuffins are getting smaller!

We ordered four hamburgers and one Royal Burger. All of them came without pickles!! And way too little ketchup! A very dry experience! I mean, there are only three toppings on them! A third was missing!!

Dining room was very dirty, especially the floor.

The food is typical McDonald's; if you like it, you love it; if not, you don't. The ambiance is a bit worn, with lots of rips in the seats, which is tolerable. What's more annoying is the lack of air conditioning. Eating burgers in 35-degree heat or more is definitely not for you. At least the food won't get cold too quickly. But it's definitely too hot in here 🥵. My advice: eat outside.

Probably the slowest restaurant of McDonalds franchise. We are all standing here on this side of the counter looking at the staff on the other side doing not sure what, not sure for how long. No food in sight till now

Worthless McDonald's, the whole order went wrong. Ordered Chicken 9 and a Quarter Pounder, got veggie chicken tenders and a cheeseburger.

Na een uitgebreide lunch in een restaurant en Delfshaven in de middag hadden we nog wat kleine honger en kwamen we terecht bij de McDonalds op de korte lijnbaan. Alles plakte, de vloeren bij binnenkomst tot op de tweede verdieping bleven aan je schoenen kleven, de tafels waren smerig, de toiletten waren smerig, echt niet normaal. En dan smaakt het eten ook minder. Het was een paar jaar geleden dat we in een McDonalds waren, voorlopig zien ze ons er niet meer.

Everyone is grumpy, they forgot our food and the music is terrible, all 2019 music and Dutch covers and stupid rap

Nice place, even when it's busy, the service is quick. There is no possibility to bring the food to the table. But the view and the places above are nice and clean

I think most of the employees who work here also work for the fun... most pleasant Mac Donalds I have ever seen (at least for the employees) it is beautiful, but also not practical at all. Those devices where you can order are on the right against the wall when you walk in and people are also waiting there for their orders... and the door opens and closes... it's worthless that the Mac agreed to such a crappy design... it was worthless. someone who was in charge was ill, had no choice. Once you have your order, you then have to go up quite a few stairs to find somewhere to sit, keep this in mind, downstairs where you can pick up your food there is a tiny standing table, but it is always occupied, especially in a busy city like Rotterdam where people always walking around for shopping. I liked the service when the employee asked which class I would like. It is nice to sit upstairs, sometimes you can sit by the window and have a nice view. This Mac Donald has 150 seats. Benden, the desk is very nicely decorated with various coke bottles.

This one comes with mice on the first floor

Still fast food but still respectful of the staff. Everyone ordered and didn't pay attention so they just kept shouting politely. Very noisy due to crowds, but what do you expect for a quick and tasty bite? When asked to personalize, no onions were requested, it was also stated on the box, unfortunately there were onions, so they were removed manually :)

McDonalds, straws almost never available, amapiano music is playing loudly, the food is otherwise as you would expect.

Yes, like a McDonald's. To do once a year. Hygiene could be much better here.

I've never seen such a filthy McDonald in my life. Overflowing trash cans and the employee just walks past them. You really stick to the floor. I didn't even dare to use the toilet. It's really bizarre, you immediately don't want to eat anything anymore because the hygiene is so bad. Food was waiting for a very long time and that's why it was cold.

black meat tragedy the staff doesn't know what to say, I'm sorry

I went to get food with my friends, and then we walked back to school. Once we arrived at school we opened our food, and to our horror there was no meat on the burger! Just a sandwich with sauce and lettuce in between, I think this is really ridiculous. The icea tea was very tasty.

Rare treat for me but really enjoyed the chicken burger.

It's McDonalds, but toilets were very dirty. Tables were also littered with food scraps.

It's what you can always expect from Maccie!

Awful Ladies are only talking with each other... playing music, I had a simple order , no one else here, so there couldn't be any confusion... they still messed up half of the order: ordered pancakes with syrup... no syrup, ordered a tea... received warm water. Only a couple of electrical outlets Here none work

Bad service. There are 8 people behind the counter, of which only one is working. The rest are mainly busy with each other. I had to wait almost half an hour for my food, although my number was called in the system after 10 minutes...

What a dirty place, and the staff don't clean it during the day, because the bathroom was a catastrophe, everything was clogged, without paper and stinking.

Last weekend I went to McDonald's at Korte Lijnbaan. Received good service! I received excellent service to my questions. Please note that Saturdays can be very busy! Still, it was pretty neat and more than fine. Toilets also excellent! Ray Kroc (himself!) would come more often! We are a young family with two young children. We had been on Saturday August 3, 2024. Thanks again and see you soon!

There is no worse. The worst experience you can have.

Unfortunately they don't have beer

Food is OK, but the 🗑 trash cans were full and not empty on time. I also need to get used of drinking from the plastic 🥤 cup

After ordering, we waited endlessly for two ice creams. 12 (!) people with a higher order number and a much larger order received this earlier, which is really crazy.

Filthy tables/floor and order was not ok either.

Received 2 chili chicken and 1 hamburger, then I received 2 hamburgers and 1 chili chicken

20 minutes waiting for cold food (despite having only one client ahead of us). And no salad which we ordered. We were suppose to get it to the table but finished eating before that happened. Seems no one even started preparing it...

Staff is quite Whammyburgerish. But it's a Mac so you expect that.

For the umpteenth time, order is not complete; rest was stale

I had breakfast at McDonald's in Rotterdam. This place doesn't open until 9 am. We went up to the second floor and had a very comfortable meal.

I live close by this Mc, and even tho I know the waiting may taking longer and sometimes the order machine does not work well I never complained about this McDonald’s. However, I wonder how is it possible getting my order wrong and giving me a completely different burger? I been wanting this Mc spicy burger for the whole day and this is the only food I want to eat, I brought the food home and boom, guess what I get, a basic normal plain Mc chicken, how is it possible messing up the new item with the regular basic item I wonder? This is unacceptable, pls if anyone ordering in this Mc and care about your food, DOUBLE CHECK THE FOOD YOU GET

The service is slow, had to wait 10 min for a burger and there were just 3 of us. The toilet is disgusting without running water, the tables upstairs are also dirty…..

The food is cold, there are no napkins and straws, it is dirty, there was a long wait.

Service awful, Employee’s really rude.

Wear a life jacket when going to the toilet. Lots of noisy people, all with a different Netflix series on their phone. And you can eat from the ground

This employee who made my sundae told me this is the portion of the regular sundae. It was not even half cup filled and with such a small container. Super unprofessional. Also she only remembered to give me the crust after I questioned about the portion of the sundae. The manager needs to train them better. I feel robbed.

There are not many people, but it is dirty, the staff does not understand what the order is. Everything falls out of the burger

I liked everything, very hygienic

Accurate, in my opinion, rating for this place, which I also recommend ;)

Never come there, so nothing to review.

This was very bad... waiting for almost half an hour for 2 chili chickens, fries and drinks, I saw everything ready, but they continued with other numbers (1 to 12), we were in the numbers ourselves. 90. It's a shame how they touch everything here with their hands, and don't at least wash/disinfect them again after every 30 burgers... it looks really dirty when you see how they prepare everything. This can not be.

We ordered at 11:35 a.m., the woman spoke to us in Dutch, we asked her in English, it made her angry, but give up, you're in a McDonald's where the place is touristy. She tells us in English that the nuggets are not ready and that we will have them after we receive the nuggets at 12:05!!! We waited 30 minutes for 9 nuggets and yet we asked where it was, we were told it was coming. I won't come back that's for sure. They are overflowing for 3 orders there are

Pay 30 euros for 1 person to be full when you go to maccie... And yes, I'm just slim.

Despite the large crowds of the Marathon, the service was fast and perfect.

I come across all the tables with dirty food. I had to wait a long time for my order even though the employees were on their phones. My fries were cold, my chicken nuggets didn't even taste like chicken nuggets and my cup of coke was covered in sticky paint on the outside. I came here for a nice day in Rotterdam then I came to the MC, my day was ruined and I felt nauseous. I'll never come here again!

Small downstairs, spacious upstairs. Good location with McCafe products, without McDrive. There is also a nice terrace in front of the door.

Extremely dirty. Above all, avoid the toilets, which are filthy.

Bathroom a little dirty. But everything else is perfectly fine :)

Doing nothing is the main goal of the employees in this McDonald's. Let the customer wait for the order if I don't have to do anything... everyone standing still is more fun than working

This is how all McDonalds should be, very relaxed atmosphere, without groups of young people hanging around

I find it hospitable that they have a free toilet here, unlike other McDonalds

The service was really bad and there were also missing products in our orders. The menager was very unpolite even tho we nicely asked questions.

Nice McDonald in the heart of Rotterdam. I have a tip. The hamburger bun could use a little more sauce. Then it tastes even better

Totally the worst mc donalds is ever ate in …… they were cleaning while my burger was preparing ….. it took around 25 minutes to get my order . If mc donalnds have to mean something this one shoukd be closed asap

Bad experience, unpleasant staff Forgotten on the order Very noisy

Bad experience. We wait more than 45 minutes to receive the order. It’s not a fast food. The guys very very slow and they didn’t wear uniform. It’s a Strange McDonald. I have never seen work so bad. I don’t suggest this place. I’m sorry.

Waited 15 minutes for medium bigmac menu. Not even lukewarm, just cold. Worst Mac I've been to.

Because the young lady packing literally took ALL the time to pack our small order, we had a cold meal... This is a bit of a shame and in retrospect we should not have accepted it, so perhaps not entirely correct.

they are very slow. I arrived late for my lesson and had to speak to compulsory education and was taken to the institution due to my absence.

Incomprehensible place with mediocre food for high prices and dirty tables.

Dirty stairs to the top and staff are very busy with each other and their work. MacChicken was tasty, but unfortunately the fries were lukewarm as usual.