McDonald's in Bijlmer Centrum (D,F,H)

I was here for a concert. The takeout line was packed, and new orders kept coming in. They conveniently marked all the waiting orders as "ready," but then the chaos began. They kept grabbing someone's receipt and preparing their order. I stood in a takeout line for 45 minutes and was thankfully at the front. The fries were as soggy as could be. They probably sat under a hot plate for 45 minutes. There was no clear leader, and everyone just went about their business at a terribly slow, disinterested pace, while 100 people were waiting. Meanwhile, the staff was arguing with each other, and there was trash all over the kitchen floor. It was truly shameful.

Had to wait over an hour for our food...

Very bad, have to wait 1 hour for my food and it doesn't taste like anything

It's clear that McDonald's can't handle the crowds here. The number system is being overhauled, and then it's back to manual labor... That's not how McDonald's normally super-fast service works, which is a real shame. This needs to improve.

Waiting in line for an hour and a half for your food. Don't go here if you're hungry. The service was terrible, but the atmosphere was great with all the people complaining about the place. But for fast food, it's really slow.

Waited almost an hour and a half only to receive the wrong order. Terrible!

Customer friendly...nice employees.

Went here after a concert. Had 30 minutes before our train left. We ordered TWO milkshakes, thats ALL. these workers were walking like some turtles around the building, looking like even they didnt know why they were there. Kept screaming the same order number even though noone was coming to get it. It took TWENTY MINUTES to get TWO MILKSHAKES. Then we got our milkshake and we got the wrong straw as well, which was so small that it biodegraded in our mouth the second we touched it. Would not recommend if you want to catch your train. They do not care.

5 stars for the manager who was there today, knows how to tackle things. Also works according to the screen. Good job! But this review is about the McDonalds itself. I myself worked at Spaklerweg, and this Mac is the slowest unorganized Mac I have ever experienced. This should actually be banned. Don't work via the screen and still shout old-school. A bit confusing when it's busy and people get irritated. I have never waited so long for my food. By the way, I'm not talking about today, but in general. Today the food came exceptionally quickly. Employees need some pepper! I'd rather buy somewhere else than have to wait 30 for my food here.

I understand that when it is very busy (read concert Arena and Ziggo) the orders do not go quickly, but a computer that cannot keep up with the orders, causing the notifications to be incorrect and the (excellent) staff to have to announce everything.... it must be very busy there more often?? A total of 50 minutes to wait.

Due to the enormous crowds (various events in the ZiggoDome, Arena etc.) the staff was overwhelmed. The result was great chaos. Everyone worked very hard to find a solution but the waiting time became much too long.

not the guy behind the cash tweaking and messing up orders. ghetto ass mcdonalds. also on salad shortage apparently, got 2 strands of salad in out wrap. mcwhack!

Food is fine, the rest is mediocre

30 mins waiting time and nothing, thank you for nice "lunch"

Too bad if you order 1X cheeseburger without sauce 🍔 + 1X chili chicken 🐔 you get 2X cheeseburger with sauce, also I couldn't exchange 1 cheeseburger for another. What a good thing!!

Despite the crowds of the top performers, this McDonald's has it all well organized

The food is the same as in the ladies' stores but the service is average, they take too long to serve you.

This branch is a big dump, a disgrace to McDonald's!

Food took a bizarrely long time for more than 45 minutes.

For a fast food, this is ideal to quickly get a quarter pounder or fries, I always get an egg mc muffin, too bad they are only sold until 11 a.m.

People who worked there were not friendly, order was not complete and what was there and correct was thrown together indiscriminately... a bit of a shame

Awful service, slow and click on an order being ready before it’s actually ready. Scamming the system and the clients

Terribly angry and grumpy service. Sighing because they have to do their job👎

There were no napkins in a place easily visible. It was very busy when I was there, so I didn't want to be right at the front of the checkout and disturb the workers with my question It would have been nice if napkins, straws and the like had been placed in an easy-to-use place

There is a lot of disorder, they lose orders, they make mistakes very often

This is the worst managed McDonald’s you can find on this planet, don’t even think about ordering with uber, it doesn’t get delivered.

What was once known as fast food is now slow food. Waiting 10 minutes for a cheeseburger is no exception. What you get is often lukewarm, and if you indicate this you get a look as if they have to pay for it themselves.

Waited like 1 hour on my order which magically disappeared from the order number board. While my friends were already done eating I was waiting for my order and I asked like 4 times when my order was ready and got the answer to wait. After the order finally was done the milkshake wasn’t a milkshake anymore. It was more like a watermix infused with some spoiled milk.

The food delivery is very slow, the sanitary conditions are average, and the tables are often dirty.

the in this mcDonalds, employee's don't really have good pronunciation and we can't even hear the number. and they really make foods slow, which takes 15 min for just one food and one drink. and even if they are done making it, they won't even take it from the other counter that they make foods. they really need more good employees and we really want you guys to fix it.

1 because 0 isn't possible. Fast food just the name. 30min for 2 menus The pretending manager unpolite, never sorry for the late. Caissier incompetent slowly than ever. Change the job!

Worst experience in a McDonald's restaurant. The food delivery is way to slow for McDonald's standards. Of course the food was already cold when finally was handeld, and on top of it the Cryspy Greek burger, was only a piece of meat between to slices of bread.

Nice environment. Nice staff, and good service. Would love to visit this place again.

Completely wrong order and when we tried to complain they did not want to change it

We ordered 5 small things when it was still quiet and had to wait for more than an hour. It got busier and busier, because the orders went very slowly and people were practically lying over the counter and some even looked into the cases to see if that was their order. We saw our number very quickly under 'ready' on the board, but after waiting for several minutes it was not ready, in the meantime our number had already been taken off the board. We then asked if our order was ready, it was not. Later the manager went to ask for the receipts to pack the orders himself, but then forgot a lot, including ours. After waiting for at least 30 minutes we saw our bag, where the packed burgers were placed, it had been there for at least 15 minutes without anything being added. We then indicated several times that our order had been there for a very long time and that everything would get cold, nobody did anything about it. After another 10 minutes of waiting our bag was finally brought to the counter where we were told the frappuccino was out and we had to choose another one. When we finally got our order and started eating it was all cold, also the fries were soft and tasteless. I have never had to wait so long for such a bad order, I definitely do not recommend going to this McDonalds.

We had to wait an hour for 1 burger, 2 fries, a cookie, 4 bitterballen and a frappucino. One whole hour for just that. Our bag of food was also ready for more than 20 minutes at the place where the wrapped burgers are placed. The number was not even called out while everything (except the frappucino) was already ready. When we got the food, they also immediately told us that they no longer had that type of frappucino, while it was still available when we ordered. The order was also very strange, because someone with manager on the back of her shirt (so I assume she was the manager) took receipts from random people, who were often shorter in line, and started preparing those orders. So some people had to wait an hour for their order and other people 10 minutes, because they pushed ahead and gave their receipt to that woman. McDonalds is actually always my favorite place to eat, but if you're looking for a place to eat, you're better off going somewhere else.

Waited 25 minutes for food which was cold and also received the wrong order. Bad thing

It took a long time before we were helped and it took 22 minutes for the food to be ready. Then the order was incomplete. After waiting the other food was cold.

I ate here before the concert started with a friend, we spent 20 euros on food and within 3 minutes the food was ready and just cold and tough. Then we had to wait another 30 minutes for our drinks that were supposed to be ready?? The employees were just picking their noses and hardly did anything, just looking around. They also shouted orders at each other which made it confusing. I recommend not going here again, because you can get food poisoning, because they work without gloves, it's a really dirty organization. Yuck yuck yuck. I will definitely not go here again. I also saw 2 girls waiting who were literally waiting longer than 50 minutes for two 2 soft ice creams! What a shame

Just easy for a quick bite. There was little filling in the burgers.

If you want to order in cash it takes a long time

Very friendly help and very clean McDonalds. Used the toilet and it was clean

Ordered a big mac menu this Friday evening. Now have food poisoning. The Big Mac's meat already looked a bit strange, but I let it go. I shouldn't have, I've been throwing up all night.

Poor organization, slow staff and cold food.

Even if you eat here you have to pay 50ct to go the toilet.

After a concert in the Zoggo Dome, it was great that this McDonalds was still open to get a hamburger. As with any Mac, order and pay at a 'post' and wait for it to be ready.

Sometimes you put a pickle on it and if you ask without it, you have to take the pickle off again while driving. It's sometimes annoying, otherwise it's a Mac like any other these days.

I live nearby so it's easy to get some food

Picked up food here last Friday. On the way back we discovered that the fries were missing. We then tried to reach the restaurant but received no response.

Just a McDonalds like any other.

Unfortunately no staff that was the reason for all the mess throughout the location and food was lukewarm and not enough...

What a mess, trash cans full, dirty tables. We had to wait more than 30 minutes for our food... it was still cold and the bowls of fries were half full and you paid top price for that. We won't be there anymore.

All the tables were full of rubbish, because all the waste bins were also full. Very busy while half of the order plates were out of order. After having to wait 40 minutes for the food, the complete order was not received. It is better to close this place for the time being until there are enough employees again.

Took 50 minutes to get food, somethig was missing from my order, the burger was dry, the fries where undercooked and the drink tasted like cardboard. DO NOT EAT HERE

This restaurant really disappointed me. Takes a qp menu and a happy meal.. walk 1.5 minutes to my elevator, in total only after 3 to 4 minutes in my house. Everything is cold and tasted like chemicals, very dry and the edge of the bread was rock hard. So it's been too long. Just can't believe the employees think this is normal. And the person who directs them to pass this along. Well, take it with you anyway! So many staff on the floor and we still have to be served old food. Shame on this! I'm going to make a big deal out of this. Things like this happen too often here. Or a case of people who have been promoted a little too quickly and then feel too good to speak to you. We humans also have a life and don't have time all day to check and/or walk back. And that's only because the staff cannot do their job properly.

Food is made without gloves, the floor is just dirty and sticky. A woman came to the manager to complain that the tables and floor were dirty...a girl who works at the cash register and also prepares the food without gloves...bah bah...never again...hope I don't get food poisoning ...otherwise I know where it came from

Very bad, ordered at 6:50 PM, it is now 7:50 PM, I am still waiting and they are not even close to our number, the staff does not seem to be continuing to work and we have to leave soon, but without food, I really want my money back, I mean I paid for nothing

Literally ALL the food was COLD and TOUGH! Tried the new mozerella and very cheesy cheeseburger; the cheese was just SOLID! The fries were tough, as if they had been there for a day. From now on I will walk a little further to the KFC, because this makes no sense at all, and neither does the price. Ridiculous!

Service was quite slow but a nice place

Very busy and messy. Several orders went wrong and that takes time. Our order was correct, but the Big Mac was lukewarm, almost cold. Fries were warm and delicious. Due to the crowds, I didn't go back with the burgers.

If a dirty bum walks around upstairs begging for your food, we told the counter that we would advise you to buy him a burger. I wasn't hungry anymore...

This location is not fast food, waited longer than 30 minutes for my breakfast

Had to wait 1 hour for my food. Finally I asked a nice woman who immediately started preparing my food. But 1 hour is sad.

I came here to eat with friends. It was very busy so we had to wait a while, I understood. The numbers were not displayed on the board so we had to listen to the employee mentioning them. Apparently my number had already been called twice, but I could not hear it properly due to the harsh environment and poor English and Dutch. The board with the numbers on it worked but was not used, separately. Well I had my food and the fries (all 3 containers) tasted like deep fryers and the fries were very yellow, I have never experienced this. After a lot of hesitation I went back. I explained that my fries were very tough and limp, with which the team leader said very irritated and repetitively ""what do you mean by that", after a few minutes she very uninterestedly grabbed 2 new containers of fries from the chip shop (while I had 3 that were I also showed). We were eventually allowed to take the 3 old containers of fries to our spot plus the (only) 2 new containers. When we had just sat back for a few seconds, an employee came and said angrily "give me the old fries" ?? So we were left with 2 fries that had been remade, slightly better than the first portions but still nowhere near what they normally tasted like. Well I'm not done yet. I open my burger, do I see brown lettuce?? The bun was also as dry as I don't know what. I have seen a lot of prepared burgers standing under a heat lamp, I don't know if this could have been the cause. I couldn't finish the burger, very tough. I didn't dare go back so I kept it to myself. Bad experience this! I won't be back.

This McDonald's offers a unique experience: you get a free workout, because the floor is so sticky that you have to pull yourself loose with every step. We had already ordered before we saw how dirty it was - cleaning a table was out of the question because when we asked the manager for a cloth, we were given a packet of napkins. (Photo of the table is after we cleaned it with napkins and perfume/alcohol). The tables were sticky enough to permanently glue your phone to them. A real shame, because hygiene seems to be as rare here as an ice cream machine that works. Let's do a drive-thru next time... if we ever get away from this floor. Update 45 minutes later and we still have 0 food and can no longer move our legs. Help!

Very tasty snack at the McDonalds at the Biljmar

Worse McDonald I’ve been in my life . Is there any manager on site ?

This is cute and warm little restaurant. I loved the srawberry-banana ice smoothie - we don't have this in my country. 👍

Nasty. Case not cleaned and the whole floor sticky! And received the wrong order twice and the employee was also rude. Never again!

Nice, big Mc. Due to its location, it is almost always busy here. Yet there is always a spot. The toilets are spacious. On the second floor you have two cozy seats by the window with a view of the shoppers.

Waited a long time for my order and staff was rude when I asked about it

Complete chaos in the kitchen and service. Numbers were called not ready yet. Wrong products with us. So exchange again. Well

Terrible service! Terrible! 53 minutes to get the food!

Neat, clean and friendly service

There are many better options nearby

This is hands down the worst McDonald's I have ever ordered from. I ordered €40 worth of food and a product was not delivered. I then called the restaurant to report this. The manager tried to convince me that the forgotten burger was indeed packed, while the bag was given to the delivery person sealed shut. Yet the burger was noticeably missing from the bag when I received my order. The delivery was fast, but I find it downright disappointing how the manager handled this. He suggested I come by to get my burger and a drink. When I explained that I was at work and couldn't leave, he simply wished me a nice day and hung up. No attempt to resolve this neatly. This experience was so bad that I think this restaurant should be closed. Such an attitude towards customers is unacceptable.

Tasty food, fast & friendly service

Bad service. If you ask for a bag you will be told they don't have it. While there is a bag in front of me to which I respond, what is this? Yes this is for the Uber eats drivers. Then you think I'll ask if I can buy a bag. We don't sell bags was the answer. Unfortunately you have to take your food with you. Then ask if you can speak to someone in charge. There isn't one either. A bit of a shame this McDonald. Do not provide any service or solution. Canceling an order was also not possible. 3 years later 11/24/2024: After standing in line for 5 minutes, you are finally helped. While taking my order, the female cashier went to do something else in the meantime, after asking twice if I could pay (the lady in question was making coffee for a customer) there was no answer and I left.

Mac like Mac. Quick service. A lot of people, especially children and teenagers. Normal prices, but the burgers are different than in Poland. I have the impression that beef is better.

Received cold food after waiting 1.5 hours. No system at all. No sauce that we ordered. Employee said we shouldn't complain because it was busy. I was vomiting and having diarrhea all night. Never again this Mac....

This place has a lot of bad reviews about incomplete orders, long waiting times and absolute total chaos. I can say that this is the worst managed McDonald’s I have ever visited. A complete joke. I had to wait so long for my order that I walked out without food. It also took too long to get a refund. Cost me 25 Euros and a hungry evening.

Never had to wait so long for food

I have never received such poor service before. After half an hour we still didn't have our food. We then politely asked 2 employees several times where our order was, and also in front of a whole group of people with us, and no action was taken. In the end I had to shout loudly for the manager myself. Only then was everyone finally helped. But no explanation and no apology. Waste bins were overflowing, the toilets were not clean and there was no toilet paper in sight. I'll never come here again.

Very disorganized. Staff seem to do their best but location seems not well managed. Food was almost cold when served. Way too expensive, not worth it.

Service was terrible. After waiting for 45 minutes, I finally had to ask what the progress of my order was. It still had to be fixed...I'll never go there again.

Staff does not speak Dutch! Food is cold, you can wait 1.5 hours for your order and then you don't even have the right order. The trash cans are overflowing and are being tamped down with the trays! Staff do not wear hairnets. So pay attention to any hairs on your food!

Tables were all dirty and food took a long time to be ready

Of the 300 branches of McD I have visited, this is the first one where there is pay to use the toilet.

The food is great and all, but it took too long for my order. I literally had to wait 20 minutes for a chicken burger, and they clicked away the order 10 minutes before they actually served it, so you wouldn't even know if your order was ready or not.

Ordered 1816. 1856 received food. Nice staff nevertheless. Our food was complete and warm.

is ideal for a quick stop before or after events. Service is generally fast, and the food quality is consistent. However, it can get quite crowded, especially during peak times, so finding a seat might be a challenge. It’s a convenient choice for a fast meal, but expect some wait during busy hours. The cleanliness could be improved, particularly in high-traffic areas.

Ordered food that never arrived, delivery guy who pushes the phone away and says he's there, even though it was never there, the restaurant doesn't answer the phone, now I haven't had any food and I've lost my money.

I give the atmosphere a 3 because I usually go at night and at night there are only bad people around. For service a 3 because the machine most of the time I go either doesn't work or doesn't have paper, but as for the employees, they are very friendly. The food, well, it's McDonald's, but you can't expect it hahaha. In short, it's fine, but that's it, there needs to be no such people at night and the ordering machines work well.

It’s one the better McDonalds in the city centre, major factor being a lot of seats on multiple floors.

Long queue. Order incomplete. bad service. Food cold and orders that are ready are not given to the customer right away

Despite the crowds after an Ajax match, the food was what you would like at Mac's. I also saw that they were working hard to get rid of the queue.

Slow! No ice, couldn’t make an iced frappe, food was cold. Did I say slow? Not friendly. Bathroom has chain and lock on it.

I was very disappointed with my visit to this McDonald's. The wait times were extremely long, even though it wasn’t particularly busy. When I finally got to place my order, the staff was unfriendly and unhelpful. The atmosphere was stressful, and it felt like the employees were annoyed. Overall, a very unpleasant experience – I will be avoiding this location in the future.

The workers were super slow when it wasn’t busy, got all three orders wrong, our food came out cold and the breakfast had no taste.

Fine but not great, the hamburger was not warm, I felt like it had been left for a bit longer. Fries fine.