McDonald's in Omval/Overamstel

Ordered via Uber: ice frape without whipped cream and a straw (how am I supposed to drink this?), nuggets without sauce, and concrete burgers as if someone used ketchup as masonry. And not to mention the wilted black lettuce that was in my flattened wrap. Worthless, unhygienic, and downright scandalous for something as simple as McDonald's.

1 star is already too much for this branch. When you walk in, the foul stench from the toilet hits you. The entire branch stinks of it. You can't even smell the food. Clearly, the toilet here is not cleaned, because we were here over half a year ago as well and that smell was already there then. If you go to this McDonald's after 6:30 PM, you even have to pay for parking on an industrial estate!

1 star – Structurally filthy and apparently not taken seriously at all We ate here yesterday, and this was without a doubt one of the worst McDonald’s experiences I have ever had. The toilets were downright filthy. Traces of bodily fluids were clearly visible on the walls. Additionally, the trash cans were overflowing, and there was trash everywhere. It looked as if it hadn't been cleaned for hours. Even worse: I got sick after eating. Of course, I cannot prove with 100% certainty that this was caused by the food, but given the general hygiene of this branch, it does make you think. What bothers me most is that after my visit, I started reading the reviews and came across exactly the same complaints as two weeks ago and even earlier: dirty toilets, overflowing trash cans, and poor hygiene. That means this is not an isolated incident, but a recurring problem that apparently nothing is being done about. A branch that does not have such basic things as cleaning and hygiene in order shows that customer experience and food safety are not a priority. Very disappointing. I am not coming back here and advise others to do the same until McDonald’s finally takes this location seriously.

If you need the app, that restaurant only works for some people And people know what that is called

Ordered sauce only to receive no sauce, nor was I helped behind the counter.

DON'T GET ANYTHING HERE, this is what I got today and my child's fries weren't good either, this looks like it was just pulled out of the trash. Absolutely ridiculous!!

The worst and dirtiest McDonald's I've ever eaten at... I'll let you be the judge. The worst McDonald's we've had dinner at lately... what do you think?

The MC is the MC. Nothing special, but still always fine.

Easily one of the dirtiest McDonald's I have been at from three countries (been there twice). It smells like toilets when you come in and all the tables are dirty.

I was close by this McDonald’s and decided to have a coffee and breakfast egg muffin burger . The place smells bad when you enter and the egg burger was horrible. When I opened the wrap - the cheese was fully melted and running all over and the taste also felt spoiled. I’m surprised how a simple egg burger would taste so bad.

Absolutely outrageous! We selected table service when ordering. After waiting about 20 minutes without having ordered, we complained. They simply said: no table service today. This wasn't mentioned to us beforehand. Also, when we ordered a Coke, they brought Dr Pepper. When we asked, they said they were out of Coke. They just put something else in the cup. If we had an allergy, we'd be dead by now... simply outrageous!

The staff here is absolutely terrible. I needed small change for the subway, so I bought a coffee just to break some cash, but the clerk refused to take my money. Then I tried ordering a set meal instead, and she still wouldn’t help. Later she went to ask the manager. He was so nice and really good-looking—he said it was fine right away, and only then did she get me my coffee and meal. After that, I wanted to get some more coins for the subway, but she still refused. I ended up finding that handsome manager again. He was so kind and helped me exchange the coins. I was really touched by his help! That clerk is so rude and totally has no compassion. She wouldn’t help a foreigner at all. She’s Black, not sure what country she’s from.

Very tasty, especially the ice cream.

The staff is very sweet every time :)

The food is good and they're relativly fast. It always smells like mold inside this restaurant. The workers are all very friendly except for the old lady with the head scarf on. She lacks basic manners.

The staff was quick, but the ice cream was top-heavy and immediately fell onto my clothes, the salad was wilted with a rotten tomato in it, and the Mc Croquette tasted earthy and moldy. In short, not the best experience, unfortunately.

The staff forgot my order. I have to come to the desk and ask about it. The the staff refuse to respond or act on it. In the end, I have to call the manager. The manage admit it was a mistake of the staff but with no intention of apologize. Terrible service I reckon.

It always smells like sewage and poop here!

The manager is more worried about marking the order as ready than he is about the orders itself, you order its immediately marked as ready and the you still wait 29 minutes

Everything was spot on at this location! The kiosks are very intuitive and my order was ready in record time. It’s rare to find a fast-food place where the fries are consistently hot and crispy, but they nailed it here. The staff is clearly well-trained and keeps the assembly line moving smoothly. Great spot for a quick and reliable bite while on the go.

The smell last two weeks is awful. How hungry you have to be to decide eat here? Not saying about employees. Food was ok there.

Badly distributed seats, making it claustrophobic but besides that, good old McDonalds.

The food is like any other McDonald's. The rats are running around the garbage cans, and they're not small ones.

Saturday, February 21, 11:00 AM. Worst experience ever at this McDonald's. What a mess, terrible manager, terrible food quality. First, we received one item from our order and then were ignored for 20 minutes. While the manager was aware of the situation, he was mainly busy running away from it (bald man). You should be ashamed of yourself as a manager for treating your customers like this. The food was tough, cold, and seriously awful. I've often enjoyed good food at McDonald's, but this one leaves so much to be desired in so many ways. The manager is especially irresponsible; take charge. DO NOT RUN AWAY FROM THIS SITUATION. What a mess and what frustration we experienced here—nothing went right.

It was a delight to visit again after a few years and find a complete new restaurant look and feel with new features that still give that familiar feeling. New ordering system with large screens, easy to navigate, adjust menus and go large. Not crowded, comfy seat with my colleague mustapha that got fish filet menu, me quarter pounder menu with banana milkshake extra sauce. Extreme fast serving. Yummie. It's remarkable how consistent in taste, feel, bite. The patty burger seemed juicer and even better than before. Back at the office I did have an extreme first somehow. Water, water. Still was nice lunch, slightly over priced.

Picked up by car. The last few times, something was always missing when unpacking, and today, the fries sauce was missing again. Very annoying, now I have to check every time before I leave. Besides, the fries were already cold in the bag.

Literally all the tables are dirty and/or covered in junk.

Toilet at the entrance where human waste is pouring out. No one cleans it. Red tampoons, human waste en piss all around the toilet seats, An awefull smell not even inside but outside around the building. The place is a real mess.

I drive by every week. Last Sunday, we were treated with indifference and rudeness. The language, intonation, body language, and no eye contact. The undercover boss had fired her on the spot. At the next window, the atmosphere was palpable. No unity. Perhaps we should invest in positive leadership?

I was at the drive-thru here today around 10 p.m. I've never seen anything like it. The fries were barely cooked. The chicken nuggets too. How is that possible? There's a timer on those machines. The Quarter Pounder had no salt and barely any ketchup either, man, this was truly awful.

Quite normal. Meets expectations

Expensive parking and a hair in my fries

A smell that will send even the toughest among you running for the hills!

90% of what we ordered smelled chemically toxic and not like food at all, more like a burned tire

It's always very slow here, the lettuce was discolored

What grumpy people! On Christmas Day, I asked for a combination egg muffin, no hello, no thank you. Then, at the counter for dinner, the lady just had tea; I asked for a different flavor, and she slammed the doors shut. Unbelievable.

We are French, here on holiday to discover your country. I enjoyed my order, especially finding the cardboard boxes. The plastic cup was fantastic; if you had a photo attached, I would have loved to take one home with me. Well done to your team, what dedication! Keep up the good work!

One of the best McDonald's in the Netherlands in terms of quality. You do pay more than at other McDonald's, though.

Just standard mc food is usually pretty fast

1⭐️ is already too much. It smelled bad when I walked in, so I actually didn't want to order anymore. I ordered anyway because I only wanted ice cream. Now I really regret not listening to my intuition... After 5 minutes, the manager (Somali appearance) had typed out our number, so it said it was ready, but there were still no ice creams in sight. I went to the counter. Only after 10 minutes did someone look in our direction, after which the manager said, "I'm coming." Another 10 minutes later, we saw our ice cream being made. Well, all's well that ends well! No way. I specifically asked for only pistachio sauce in the ice cream and still got chunks in it. Well, you get the picture, I spent a good 35 minutes waiting in this McDonald's for three ice creams, the last of which was made incorrectly, and the new one was literally less than half full. NEVER AGAIN! I'd rather drive another 10 minutes to the Diemen branch. At least the employees would smile.

Service was very fast and the service was good!

Very nice service employees are helpful and nice McDonald's

Once again I did not receive what I ordered and the cashier was not very friendly.

I walk in and the smell that hit my face was absolutely awful. It was like a garbage truck, didn’t even want to order. DO NOT COME HERE!!! Potential rats in kitchen.

I wanted to order, but there was no one there. So I went to the second window and heard some shouting. Then the very rude man who was supposed to be ordering from arrived. This Moroccan guy with a dirty, stringy beard was extremely rude and unfriendly. I won't be going there again.

We went through the McDonald's drive-thru and were initially helped very pleasantly by a man with orange hair and cool tattoos. When we picked up our food, we immediately noticed we'd gotten the wrong item, so it was quickly replaced. We then went to eat it in the parking lot, and the McDonald's wasn't even half full and literally had a single piece of Oreo in it. We were also missing mayo and a portion of chicken nuggets. We had to go inside to report it, and then we had to wait a very long time before being helped. The manager was called, but he didn't say anything to us. He did fix it, but the employee said it was fine and that we were being dramatic. We didn't get an apology.

Controls pull the items out of your hand =/

It's obvious that the employees and management hate working here. Avoid this place.

Good service and top manager Wilson thanks

A part of my order was dropped on floor while they were preparing it, and weren't replaced. One burger is missing

It was very dirty inside, didn’t finish the food.

Super dirty, spilled drinks in almost every table, food crumbs. Even though there isnt a lot of people waiting, the staff should clean that up!

We went to this McDonald's one evening after a trip. First, we found ourselves stuck in the middle of the drive-thru while looking for a parking space. Anyway, it was our fault (luckily there were only two cars in front of us)...the friendly employee at the drive-thru then told us we had to drive through the barrier next to the McDonald's and could park for free for one hour. After ordering at the vending machine, we looked for a spot. It was very empty, but almost every table was still smeared and dirty. When the food was ready, we picked it up at the front. The sauce was missing, so we went back for more... But... we had specially ordered Happy Meals with toys (our kids can't stand books in Dutch). So... what was there? Books in Dutch!! At the front, they just said "Sorry." That was it...no toys, no alternative... Not recommended!! Oh, and the restroom is also absolutely disgusting! Super disgusting!

vert friendly staff. Really accomodating

Do not order food from here they will spill your drink all over the food every time

Top manager Wilson! Excellent and exceptional service 😊

The toilet was perfect. But lots of mess, sloppy customers, and full trash cans.

The new kimchi burger? It's delicious.

There is no parking at the drive-in in the evening, and no place to eat quietly in your car.

Order not complete but fast service

Food is cold, location is expensive and unmotivated staff in the evening

Good.. Nothing nearby of this joint for quick dine in or takeaway.

I've never had such dry and stale chicken nuggets. They just weren't tasty anymore. And the cheeseburger was also old, not warm, and the bread had gotten tough. Plus, the manager wouldn't give me the tea bag separately 🥲. McDonald's is almost always good in my opinion, but here they just didn't make an effort. Such a shame!

I had ordered food and on my way home I discovered I was missing an item. A week later, the manager named Wilson resolved this for me.

The place is dirty and food was not nice

Once and never again! It starts with having to drive into a paid parking lot. At the entrance, it says the first 60 minutes are free. That would have been fine under normal circumstances. Unfortunately, it didn't say that you have to wait 40 minutes for the food. I also don't understand why they prepare the ice cream before all the other food, so you get the ice cream in liquid form. Upon exiting, you had to pay €2 at the barrier, which was absolutely cheeky, but unfortunately, the card reader didn't work and you couldn't pay in cash. After a few unsuccessful attempts, the "fun" cost €4. And that was at 12 o'clock at night, when you've just come from a concert and still have a two-hour drive home ahead of you. When I asked the employees, the only answer was: we can't open the barrier either. Call the number listed there. We did, but no one was available. It took us almost another hour to leave that parking lot, with inedible food and liquid ice cream. Never again!

Worst thing ever the place was dirty everywhere the workers probably hate their job to death cuz they were not even trying to hide it they completely ignored us we waited for more than an hour for our food and others waited even more nobody was at the register and the food? Disgusting it tasted horrible and the burger ingredients weren't even in the burger absolutely horrible it was a nightmare

Closes 40 minutes before closing time and makes you walk to order in the Drive Thru like a peasant

Closes one hour earlier and only gives food through the car lane. Does not even give paper towels.

Simply no qualified staff... Things can always get worse... Embarrassing...

Too slow Car through very confused

I waited almost 50 minutes from ordering to receiving my burger meal. I've never experienced anything like this at McDonald's before.

Worst McDonald’s ever. We waited 40 minutes for our order and never even received it. Advice: fix the chaos in the kitchen.

I tolerated the rudeness and mistakes in my order, but now they pick up the dropped fries and put them back into the order. 🤢

We got nothing even after begging from the staff

In short, it was a disaster. The inside was a mess, garbage was spilling out of the bin, leftovers were lying on the tables, and the staff seemed unwilling to change it. Chaos when taking orders. The best part of the food was the fries, which, let's be honest, are hard to mess up. The tortilla was probably 20 years old because it was dry and hard as a chip, and the whole wrap wasn't eaten in its entirety. The Spicy McNuggets weren't even close to being spicy. The burger was just as weak as the rest, though edible, if you insist. I strongly advise against it!

Very dirty, the whole place smelled like garbage. I don't recommend it.

Very dirty overflowing trash can without further ado

Very rude employee, and food was terrible

“You want to Fight “ Asking me the Employee. I’m a Uber Delivery Man. After waiting more than 10min One of the employee behaving very rude. I just ask him, Hay brother where is my food ? (Politely) Employe:Its very busy as u can see. Myself: That’s why I’m waiting more than 10min. after hiding himself he was telling me “ You want to Fight “ 3/4 Times Then the other employe with White shirt came by and calm down that guy and gently tell me he will give me the food. aAnd within 1min I took the food and left. I don’t know, I’m uber guy that’s why this kind of behavior or McDonald’s recruit this type of employee.

The positive thing about this restaurant is that it was neat and clean, with plenty of seating. However, the staff seemed disinterested and chaotic. They use a number system, but the numbers are given out randomly, meaning that guests who ordered after me got their food first. Furthermore, food was ready to be served, but instead of serving it immediately, an employee helped guests at the cash register first. This caused my food and that of other guests to get unnecessarily cold.

We went inside to order at 12:40 a.m. on a Saturday night, even though the place says it closes at 3:00 a.m. There were still people eating inside, but they refused to serve us, saying the register was already closed. If the kitchen or service ends earlier, it should be clearly stated.

With the Canta, along with a friend, we were craving ice cream again. So we saw McDonald's and decided to get it. We both had the crackling sundae... We were disappointed; it was too sweet for us, but if you have a sweet tooth, it's worth a try!

Everything in the picture of the food has to be visualized. It really can't be called food.

Wronge timing We arrive at1 am and the door was closed

I was here for breakfast and was not disappointed. Everything was as expected, and the staff was very friendly and helpful.

Sigh. Another McDonald's where you have to check your order before leaving, because they forget things here too. Ordered 3 portions of fries, received 2. Luckily, it only cost 4.25 per portion...annoying. Otherwise, it was a great location. The food was good and freshly prepared. I ordered takeout, but they have a nice outdoor area where you can eat. The staff didn't really speak Dutch, but that's become normal in the capital, of course.

I've been to many branches in the Netherlands, but this one takes the cake. Incredibly rude staff, with the manager being the rudest. On top of that, the order was wrong. A complete disaster!!!

Cold fries, tasteless food, garbage everywhere within the restaurant. I couldn't finish any of the three items purchased. Worst McDonald's experience ever.

I often go to the drive-thru here, and usually everything goes smoothly. Yesterday, July 28, 2025, around 8:30 PM, I was waiting to place my order at the kiosk. It was quiet at the kiosk, not even a "please wait a moment." After a few minutes, I drove to the first window. There, the person told me to wait at the kiosk and place my order there. I told him I'd waited at the kiosk but hadn't heard anything, so I drove to the first window. He said I couldn't place my order at the kiosk where he was and I had to circle back to the kiosk. So I did, but by then there were already several cars in line. Finally, I got back to the kiosk to place my order, and they told me there was a malfunction with the ATM and only cash payments were accepted. So I drove through the drive-thru again, but to no avail. I ended up going to their competitor (KFC) and getting some food there.

At the McDonald's drive-thru, a male employee asked me why I was kissing my dog, and that it was disgusting. Very polite, just keep your opinions to yourself when you're working.

Closed before closing, but still let cars in through drive through

Wordt Mac Donalds ever. If you don’t have any pleasure to work; stop working at the Mac Donald’s

Normal, the only minus is the paid toilets

I'm not a big fan of fast food, but I was with someone who loves it. I had a milkshake and some fries. But my companions enjoyed it. To each their own.

Soft ice cream was not tapped well

Extremely dirty restrooms, tons of trash, and little thorough cleaning. You'd expect better standards from McDonald's.

The manager was incredibly rude. They charge higher prices and then call it policy. The manager was angry and curt. For days, I was completely out of touch.

Adhanon refused to take out order at 11:49 when we were already in the building and he told us they were closed and they supposedly couldn’t take orders anymore. Big line behind us as well. They told us to get in line at the drive-through, were we waited for almost an hour to get our order. Weird that google also says that they are open until 3:00 when they apparently close at 00:00

The attitude of the employes is wild, the don't care or want to help u, never again