McDonald's in Burgwallen-Nieuwe Zijde

Super clean toilet! I am amazed.

The staff was unfriendly. Soiling, including spilled cola on the stairs during our visit, was not cleaned up. Toilet use costs €1 for guests as well, and the cleaning lady at the restrooms was very assertive.

I paid 13€ for a meal at a kiosk, I don't get a receipt but I do get told my order number. Later when I hear my number I come on over and the attendant asks for a receipt, I explain how I didnt receive one and she asks me to explain the order, I do and she tells me it aint mine. Do not go here unless you want to donate your money to mcdonalds I guess

This woman is horrible, she wouldn’t let me go to the toilet even tho it clearly says for 15 and under free entrance.We had to go to the manager to go to the toilet. This is not the first time this has happened with the same woman. The past time I went to the McDonalds she told me to show my receipt, I had already put it in the McDonalds bag which led to it being under the sauce, and she said I picked it up from the trash…

Chaos! Even when it's busy, you can organize things so that they *do* run smoothly. In my opinion, the biggest culprit is that single TV screen hanging there displaying the numbers being prepared and the numbers that are ready. First of all, there is only one screen, which is invisible from many places. Secondly: the numbers being prepared are in the left column, and the numbers that are ready are on the right. And suddenly, your own number is simply nowhere to be seen. And then you start wondering what happened to your order. And then you ask the staff, who are already walking around half-stressed and have no time and/or inclination to answer. Poor staff! As I already knew: the Dutch just can't organize things anymore or set things up efficiently and effectively! P.S. The Big Mac was 'finger lickin good' again!

Automatic doors successfully kept the rats out. The food was prepared fast. I particularly liked how they were open at 2am Monday morning.

No free toilet even for customers No plugin to charge phone No complementary ketchup and mayo No need to be that greedy Worse mc i ve ever been in any countary

No air conditioning, it was unbearably hot. And the toilets cost extra even if you eat there...plus they're on the second floor, not easy for the elderly people I saw, and they were filthy as usual. Avoid at all costs!!!

€3.40 for a tiny bottle of water is disgusting.

This was one of the worst McDonald’s branches I’ve come across in all these years. First of all, even customers have to pay to use the restroom, which is honestly ridiculous. Secondly, the staff didn’t seem helpful at all. For example, my ice cream order was sitting behind the counter ready and melting, but the girl at the counter was completely ignoring it and focusing on preparing other orders. I wouldn’t recommend this place.

Workers screaming at each other. Manager mad that one kept forgetting orders. Lady worker screaming and manager laughing at her. What a 🤡 fiesta

Multi-story building, toilet on the top floor, paid, accepts credit cards, 1 Euro.

My wife broke her foot by falling from the stairs of this mcdonalds. The worst stairs I've seen in my life. Very small that hardly one's foot can adjust on it. Be careful when you use them. We had to call an ambulance our whole trip was ruined because of it.

Don’t go here smells bad rude staff

Typical McDonald's, quite clean, efficient staff, recommended

The restroom attendant was very rude, unbelievable, the spicy chicken was mediocre, the fries not crispy. Ambience cold. Bad McDonald's.

Authentic flavor, fast service, and prices identical to those in Portugal.

The staff treated me with abusive and discriminatory behavior. He let six people (all Dutch speakers) go in without paying the one euro entrance fee to the restroom. When I went, he forced me to pay (which was technically €1 per person, but I still found it unfair). Then, he forced us into the men's restroom, even though men were already urinating there. He did the same to the group of girls behind us who also spoke Spanish, and even to children! He told us to go into the men's restroom. But he didn't offer the men's restroom to the group of Dutch women in front of me, supposedly to shorten the queue. More young women who spoke Dutch came back, and he didn't offer them the men's restroom either. There was no toilet paper in the restroom. It was impossible to talk to the man. It was appalling.

As much money as McDonald’s makes in a year, and they STILL expect you to pay for the restroom after buying food and drink. Your staff have to keep the restrooms clean for their own health and safety anyway, and so you shouldn’t charge as a cleaning fee or just or an additional revenue!

If I am paying for food, my receipt should get me free access to the toilet. Ridiculous

The food tasted good. Service was good. Quick response. Friendly staff. The atmosphere is great. Nicely decorated.

I was assaulted by the woman guarding the toilets.

So so food, noisy and crowded, and you have to paid for the restroom even if you are a customer.

There was a hair in my chicken nugget, the fries are cold, and the music is too loud. The staff are all grumpy and treated us like animals.

You have to pay to order food and use the restroom.

Toilets are paid, 1€, even for the customers.

20 minutes for 4 drinks and zero apologies, dirty, pay toilets and terrible staff that needs a complete overhaul.

Even their customers have to pay for the toilet, it's a total disaster, the service is rude...

It's unacceptable to have to pay for toilet access when you've already paid for your meal and eaten on the premises.

the food was good ofc but i didnt understand the sign on the elevator. "no persons allowed inside" i mean first of all persons isnt a word ??😭 second of all why is it there then ..?? there were 3-4 floors. it also said 2th floor instead of second🤦‍♀️

Good prices, very fast service, and very friendly staff.

Paying to wash your hands or use the restroom when you eat in? I've never seen that before! Tip: arrive with clean hands and without needing to pee…

Didn't give me my nuggets and my drink I was arguing about that they took my resit and trow it in the trash and said that im lying

Mc remains Mc... They responded adequately to the fact that the printer wasn't working, and by explaining what the order was, I got the number I needed.

€1 to go to the toilet when you've paid for a meal, that's all you need to know...

Paying for the loo is acceptable. Paying a full euro is not, especially when the loo isn't clean despite there being a toiletjufvrouw.

We ordered take away. We only noticed at home that it was not fully prepared. We ran out of cheeseburgers.

Better than the other one we went to. Food was decent. Only problem was the lady at the front desk only spoke dutch. Charging €1 for the bathroom is annoying.

ordered a double cheese burger and the only 2 brain cells they have in their head came up with the idea to make it a regular cheese burger this happens with every order

It's scandalous that you have to pay 1 euro per person to go to the bathroom even if you have consumed and have a receipt.

Coffee is good enough, but meals are expensive

I would like to express my disappointment regarding my recent visit to your McDonald's location. Unfortunately, the service provided fell short of the minimum expectations a consumer can reasonably have in several respects. My order was delivered incomplete; the sauce and drink were missing. Furthermore, some items had to be picked up from the counter, resulting in me waiting at the table for approximately 45 minutes in vain. Furthermore, the products I received were cold and of subpar quality. Even when I received replacement dishes, such as fries or other items, the quality remained subpar. The fries and hamburgers were cold, and even the coffee did not meet the standard one would expect from your location. This situation not only made the experience unpleasant and unsatisfactory but could legally be considered a breach of the agreed-upon service. I trust that you will take this matter seriously and take appropriate action to ensure that similar incidents are prevented in the future. Sincerely,

Toilets cost €1 even if you consume, food is cold and not as good as in other McDonald's, I won't be going back.

You have to pay for the toilets even if your a guest

Four of us went out for lunch, ordered several set menus, spent money, and yet we still had to pay extra to use the restroom. If this isn't extreme capitalism, I don't know what is! It's outrageous that you have to pay to use the bathroom! I'm furious about this!

Waited almost 20 minutes for my food, it seemed like only 2 people were working and weren't in a rush at all. Horrible. The place was full of people waiting for their orders.

Messed up order customisation. Slow service, cold inside

Standard good food, the prices on fries are very high. Hamburgers are 1.80 euros, worth it.

The staff is very grumpy, but I think the food is good. The location is also very nice.

A familiar McDonald's with its usual high quality in the beautiful center of Amsterdam

A short review of the McDonald's in Amsterdam. First, let's talk money: the burgers aren't that expensive. For €10, you can get four burgers, which is quite a saving in Macron's Europe. The selection is there, but it's intentionally limited. And ultimately, it focuses on the essentials: it's a fast-food restaurant, not a gastronomic encyclopedia. No need for elaborate menus; here, it's all about burgers, and that's it. Special mention goes to the €1 ice cream. It deserves a star for that alone. It's a little McDonald's gem, very inexpensive, and definitely a great snack to bring a smile to children's faces. On the other hand, the inside was dirty. And unfortunately, it's not really the staff's fault: no trays, so they have to clean everything themselves. The problem lies mainly with the customers. As for the taste, let's be honest: mediocre. If you have €10 and are looking for a quick meal, opting for the convenience of McDonald's isn't necessarily the wisest choice in Amsterdam. In conclusion: it's a classic McDonald's, returning to the very essence of fast food, and that's what we love about it.

It's still a McDonald's. But the staff are very friendly and helpful.

Food was on the dry side, and there was almost no salt on the fries

Disgusting food! Fries were cold uneatable. The worst Nuggets you can ever eat the WORST! I ordered chilly burger I got sweat souse burger when I ask them why is that sweet not spicy they didn’t even cared! The worst McDonald I have ever been! If I were the company I would shot it down! One thing you can count on McDonald it’s the fries and this the worst one yet!

I'm sorry the elevator isn't accessible for people with reduced mobility. Aside from that, it's the usual chain we all know. You have to pay to use the bathroom, but I was told the money goes to the employees, so it's less annoying to have to pay. They're spotless.

Food was quick. Plenty of seating upstairs. Staff were friendly and helpful. Bathrooms were clean (cost 1eur)

I don't know why I eat here. Probably only because of the Big Tasty sauce

The people working there are incredibly rude. I'd been waiting over 15 minutes for my order (a hamburger and a coke). Then I asked if there was any chance it was almost ready because I saw my order, and was met with a sneer: "I don't know." I replied that it was right in front of her, and she shoved it at me, only to have it fall to the floor. Never had such a bad experience!

The staff is far from friendly, they shout at customers

The food looks delicious and is prepared incredibly quickly. Highly recommended for a quick bite!

Older guy with the ponytail is the best!!! Late night manager!

After spending €50 on food, we have to pay to go to the bathroom

Expensive tiny burgers, the toilet is for extra payment. Huge line.

Very dirty and the staff didn't know what to do, giving us dirty looks.

The McFlurries are only half full and the toilets cost money even if you eat in.

Bad service people make the food without gloves 🤮

You have to pay 1€ to go to the toilette Even if you are a client and ordered food.

Regular McDonalds with plenty of seating but the toilets should be free of charge for paying customers, not 1 Euro!

Wow compared to a UK MCDONALD'S the food and service were incredible 😲

You have to pay for the toilet even if you have food.

Charges money for the toilet, even for customers...

You eat for 10 euros, and you have to pay extra for the toilet. They even have a guard for that. Scammers.

Got my food very quickly. It tasted okay.

Much better than in France! The hamburgers are huge

Have to pay 1 euro for toilet even if you order food. Righto

It's never a good option, but it helps. They charge an extra euro per person for the bathroom...dirty and on the second floor.

As always. Fast food and back again.

I had a whole meal at the establishment and still had to pay for the bathroom. The food was meh.

The liberation of the Netherlands in 1945 went faster than I waited for my order here

The bombing of Rotterdam happened faster than I got my food

The taste of the food it was awful & the e smell it was terrible & we & the other guys we couldn’t eat it Just drank the cola The other things about this restaurant is: U must paying for using the bathroom for 1Euro Bathroom it hadn’t handwash When my wife she asked them; they told her go to the men bathroom Never going there again & never recommended

Fast and affordable within the prices of the area.

You have to pay for restroom even if you buy food

We were excited to discover McDonald's Amsterdam. It's fair to say we waited almost 30 minutes for our tray. No one called our name. The waitress didn't believe us. What's more, we were missing a drink and a dessert. Finally, we couldn't properly clear our table because there was no tray and the trash was overflowing. One last important detail: since we didn't get any napkins, we wanted to use the restrooms on the second floor of the restaurant. No luck! It was impossible to access the upper floors.

Really bad, if I could give - stars I would

Food was delicious came within minutes very efficient. Gave us 9 +1 nuggets in a box with a sweet message. Be aware the toilet is on the top floor and costs money

Wouldn‘t recomend The restroom costs 1€ and the internet is very slow.

Actually, no stars at all. Rude staff. Paying guests have to pay 1 euro to use the restrooms. The cleanliness leaves a lot to be desired.

A delicious branch recommended on the main streets of Amsterdam, with seating 2 floors up.

Don't go here. Horrible food, very unhealthy, and the company is from the US.

If there is no other alternative, go

Plain McDonalds food, but ridiculous to have to pay for using the restroom when you're a paying customer.

unable to get in restaurant after opening time.

Terrible toilet, had to pay for it and it was awfully dirty

Slow service at the last minute. Two iced coffees took 14 minutes, and the wait between coffees was 5 minutes. The manager on duty was very friendly. Tables weren't cleared and a bit dirty. (My visit was at the last minute.)

A very good McDonald's but much more expensive than in France and the orders on the terminals are less practical and less well explained.

I ordered a Mc crispy and I noticed a got a spicy one so I asked if I could get another one. They then gave me a normal one but it had salad and sauce which I took off on the other order too. Then someone behind the counter a women with a blonde short wig decided to scream at me that the mc crispy I ordered wasn’t spicy and she gave it back.. Absolute worst service ever.

The staff is rude while the environment is dirty. Not healthy to eat here with all the flies going around. No restroom (only for staff). No free ketchup. Avoid at all cost. I have travelled globally this macdonald is in the bottom 5% in terms of performance.

McDonald's like many others, neither praise nor infamy

Food was good but atmosphere and service was less