McDonald's in Burgwallen-Nieuwe Zijde

They leave the food out, so it gets cold and you don't get your entire order

After spending 40 euros on food, forcing you to pay to use the restroom seems pathetic. After eating at Page for a coffee, I was made to wait for 10 minutes because they accidentally gave another customer their coffee and then gave me mine without even realizing their mistake.

Paid toilet???? There is nothing to wipe your hands with. There is no dryer. 👎

You have to pay for the toilet, but the lady kept it poorly clean and there was no toilet paper, then you get an annoying attitude when you say that you want your money back (it clearly says on the sign: money back if you are not satisfied).

What can you say, McDonald's is McDonald's no matter where you are in the world! Couldn't find a reasonably priced breakfast on the last day of our holiday, so we took the easy option and got McDonald's! The food was fine, what you'd expect!

I asked the girl to give me the Cocacola without ice, as it was already prepared, she didn't want to make a new order. Remove the ice from your face, very rude and foul-mouthed

Have to pay to use the toilet even you ordered food. Rude toilet lady

They denied access 15 minutes after closing.

This McDonald's has really deteriorated dirty messy cold cold food nothing in stock angry people messy toilet dirty and

Yummy!!! Served quickly in a busy location. It's neat and clean here. Menu was fresh and tasty. In addition to the ground floor, you can also sit on the 1st and 2nd floors. Easy to reach.

The coffee was good... The table was dirty... I'm not even talking about the floor 🤢 the ice creams are expensive and to top it off you pay €0.10. Tax because you eat from plastic.... Avoid!!! 😒

They charge money for the toilets and they are not clean at all.

First time I have seen MC Donald's charging to use toilets

That was a cold-ass burger. Reminded me on why I hadn't been in one of those for years

The chaos is awful. Dirt, filth everywhere. The trash cans are not emptied. The guest cannot throw away the waste. Very expensive place. For that price, they could at least clean it. The service is terrible, they give you something other than what you ask for.

Didn't get a receipt, wrong food because it was no longer there. Every other order wrong, lots of chaos.

I honestly gave it that score, because it wasn't even a 1! First: They don't have gluten-free options there like almost all Mac Donald's. I had to eat there, because we couldn't find anything gluten-free in Amsterdam. What little there was was worth a fortune. Second: the taste of the burgers and fries were inedible. Third: I didn't like the atmosphere and the fact that the place, which had few people, was very dirty.

During the order the machine with the interactive screen broke down, the message was to place the order through another screen. In the end I received two identical orders for which my money was taken. Disgusting service and no customer focus. The manager laughed and said that it was my problem. According to him, he has been working at McDonald's for 10 years. Dear McDonald's team, what is the problem with teaching your managers to communicate with the client respectfully?

The most unfriendly McDonald's I've ever been to in the world. They completely did not listen to me and my orders were ignored. Please go to another branch~

The girl who cleans is very unpleasant, she treats you badly

When the food is ready the employees has to do a better job by saying the order numbers

They charge you to use the bathroom even if you purchase food. And when you pay to use the bathroom they dont let you use ot to brush your teeth.

Food is ok but its insane having to pay to use the toilets and also the a lady in the restrooms has the worst attitude, she's so rude and invasive. She told me I wasn't allowed to brush my teeth for no reason at all. When I asked why, didn't even answer me just hurried me up to come inside the restroom.

Making customers pay 0.5 Eur for restrooms 👎

10/31/2023 On the eve of All Saints' Day (popularly known, and due to "Yankee" capitalism, Halloween), a group of friends were in Amsterdam hours before going out to party. The McDonalds in Kalverstaat was the place we chose to do our "pre", and we couldn't have chosen a better place. We went up to the third floor where there was not a soul, neither customers nor staff, so we were able to prepare our drinks without any problem. After 1h-1h30mins, an employee told us that they were going to close that floor and that we had to go down to the first floor where the entrance and counter were. Well, this didn't stop us from making all the "fuss" we wanted, laughter, shouting, bad words, etc... The workers couldn't believe it, they didn't kick us out of the premises, just a few warnings to lower the volume. In short, an experience out of 10, we even tried orange vodka and similar. I gave the food a 1 not because it was bad, but because of its high price compared to that of Spain (the motherland). I hope it serves as a help or example.

Visited here to go to the toilet, so while I climbed a couple of floors my wife ordered food. Just a couple of burgers but I don't like to use the toilet somewhere without contributing. I should not have bothered, and I should have read the reviews. You are charged €0.50 to go to the toilet whether you buy something or not. Very poor but not surprising for McDonald's. They have a toilet attendant asking for cash although thankfully they accept card since by this point I'd spent all my euros.

Very Bad. Everything was sold out. Then i waited 1 Hour for my Food because They dropped it and then They forgot it. Next time too Burger king

The food is not as good as in America, they don't have healthy juice or meat, they lemonade has a lot of sugar and you have to pay to use the toilet.

McDonald's in Amsterdam offers quick service and tasty food, making it a convenient stop for a meal in the city.

Even if you buy something and you are a customer, the toilets 🚾 are chargeable WCs are €0.50, I gave €2 and they are not able to give the correct change And the coin is taken by the employee and not put in the turnstile - is this stealing from the boss 🙄🤔

The coke tasted like toothpaste and you have to pay 50 cents extra for the toilet. Floor is sticky.

The first McDonald's I ever met where they charge you for a toilet after you paid for food.

Fast service despite the crowds. Plenty of seating upstairs. Great McDonald's.

Need to pay 50cent for the toilet even if you are customer. And old lady next to the toilet gate is very rude and angry.

Just spent €1 for the toilet, as it's not easy to find a toilet around

Very slow and rude staff. Was waiting 10 mins for a coffee and they just stood there staring at me instead of pressing 1 button

place was great and staff friendly and price was really good, would recommend

Nice and hot hamburger but the toilet is so funny because toilet 50 cent. What is this???

Night visit, it is an alternative considering the cost of hamburgers from mobile restaurants in tourist areas, the service is fast and efficient. After a certain time at night they close access to the tables on the first floor, so you may have to share a table or the bar.

Not clean. Nobody cleans the tables.

Very dirty environment without knowing how to work in the restaurant world. Paid bathrooms even if you consume at the table and are otherwise dirty beyond belief. In the kitchen staff without uniforms and without hats with people cooking in jackets.

There are few seats downstairs, but there is plenty of space upstairs. Unfortunately there doesn't seem to be an elevator. The McDonald's was not very clean, ordering via the order pole was easy and the food was served quickly.

€0.50 to be ordered round like a prisoner and use the toilet after being a paying customer!

You eat there and have to pay for toilet?

Open 24/7 over weekend very convenient when getting out and about 3am morning -)

Never seen such a dirty place and such indecent service…. They exchange orders without checking the numbers.

If you want to have lunch at McDonald's, there are enough in Amsterdam to avoid this one! The staff doesn't even pay you any attention, no hello, no smile, no consideration.. Same in the room, a customer spilled his milkshake under the next table, no one picked it up, although quickly identified by the staff, I saw the customers sit down one after the other at this table without this bothering any employee who has had the opportunity to clean many times, not to mention the disgusting tables, the staff comes to pick up the trays, sees the dirty tables, but too bad, it will stay like that... so that leaves imagine the worst in the kitchen... to end the past in the toilet, paying of course with a lady who checks that you pay your entrance fee but who doesn't bother to put any paper, and yes, I paid for a paperless toilet! So run away from this one!

Pay for a toilet for paying customers. This should be illegal.

Place is a joke, went to have a quick breakfast, went into the bathroom and they charge you even if you are a client.

Mac Donalds remains the same everywhere, it may not be healthy, but it is always delicious! Although it was extremely busy, we felt like we got our food quickly, our order was correct right away and a seat was also found fairly quickly. Clean restaurant!

There was a fwking mouse running around. Than the server spilled my drink and gave me a wrong one. Also my friend ordered cola and she did not got one unless she complained.

McDonald's like any other was pretty neat and clean. Toilet costs €0.50, free for children up to 15 years

So, you spend 45€, and after you should pay for the toilet. Are you crazy? Are you that poor?

bad service. McKrokett eaten good :-) delicious Thanks, regards Martin

You have to pay to use the bathrooms

The best macdo all around the world

I had a nice meal in Amsterdam. It was busy, which is understandable for such a city with many tourists and visitors. You have to pay for the toilet and there is a woman there. At times the woman is gone and guests and visitors walk through the gate and you can walk to the toilets, most of them do not pay. Overall we had a great meal and later enjoyed it again in Amsterdam.

So I know from this McDonald's so a long time and I will give this Restaurant five stars, because they gave me a lot of fun for my Amsterdam visits everytime if I was there. So I wish this McDonald's all good things and polite and friendly visits. 🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰😍😍😍😍😍😍🤩🤩🤩🤩🤩🤩🤩🤑🤑🤑🤑🤑🤑🤑

Ate for 10 euros and you have to pay extra for the toilet, and you even have an extra attendant for it. Scammers 🤡

I've been to this location several times, the service is super slow, you order something to take away, they give you something else, you stand there in front of the cash register for 10-15 minutes and no one comes to you

Oh well, like all McDonalds are........ it's a shame they don't bring it with a table number.......

The business of this McDonald's didn't look very good and there were no people around. The restroom was on the third floor with very steep stairs. They induced people to climb to the third floor, but they were told at the bathroom door that they had to pay. The restaurant service staff on duty on the third floor on the night of September 24th had a very bad attitude. , I saw some people entering the bathroom and she didn’t charge or stop them. I asked her clearly if everyone charges the same, and she said yes, but I don’t know why she treats us differently? Not recommended.

This is the first restaurant I've encountered in the world that charges you to use the restroom after eating. Especially considering this is McDonald's, it's disgusting.

What an unpleasant affair, but that's your choice.

Have to pay €0,5 to use the toilet while eating there. What puzzles me is why there is half meter space around the charging tripod? Is it optional or is a “design bug” that mandates at least 1 person to be employed and positioned there permanently while tables are dirty? Is it value added or profitability for the brand? …. Also why still the toilet code on the receipt, if no were to use it??? 😂

Sticky floors, they charge you for the bathroom even if you buy their products.

Rude toilet lady. Told me to pay when I’ve already paid and was screaming at other customers too

Sooooo slow. We waited 20 minutes for one milkshake.

You pay to go to the bathroom even if you consume

Was off my face on red velvet cake...laced with...you know? Amsterdams finest. Its a mcdonalds why do you need a review? It's the same everywhere. Go get a big mac ye fatty.

Customer should never pay for a tolilet! I understand if you are a random person from the street but if you are paying customer you should not get charged for using the restrom🥲😫🤬

▪︎ Charges 50c for the toilet - amazing and a multi billion dollar company charges for a toilet. That would make front page news in the UK, utterly disgraceful business practice. ▪︎ Charging 80c for sauces, again disgraceful they are free in the UK. Just ripping people off. ▪︎ Food tastes greasy and disgusting, feels like the oil has not been changed. ▪︎ taking into account exchange rate parity, it is much more expensive than the UK (London) I wasn't expecting much from mcdonalds so it really is surprising to give one such a poor review.

I didn't receive my order, the bathroom costs an additional 0.5 euro

Ik heb een hamburgermenu gekocht, maar ik moet nog steeds betalen om naar het toilet te gaan. Bovendien is het toilet op de derde verdieping en de trap is erg steil. Ich habe ein Hamburger-Menü gekauft, aber ich muss trotzdem bezahlen, um auf die Toilette zu gehen. Außerdem befindet sich die Toilette im dritten Stock und die Treppe ist sehr steil. I bought a hamburger set meal, but it still costs money to use the restroom. And the toilet is on the third floor and the stairs are very steep.

Excellent coffee, in fact beyond expectation 😋

Despite the busy shopping street, there was a place to find, everyone was nice and the toilets were clean, minus if you buy food you also have to pay for the toilet

It tastes cool, just like the one in Poland, the menu is more extensive and you can try things that are not available.

Clean restaurant, on 3 floors. The hamburgers are hot and beautiful, a change from France. And nothing is missing from the order

No information about ingredients, guests also have to pay for the dirty toilet! Not again.

Almost like any McDonald's but despite the location in the middle of the city center, my order didn't take long

Everything is as usual, just very very expensive. 4 euros for a cold drink.

Dirty tables, trash everywhere, overflowing bins, sticky floor, never seen a more disgusting McDonald's anywhere in the world

Typical McDonalds, very crowded at the time of our visit, but still acceptable waiting times.

Portions are very, very small, fries are incredibly tiny and thin, the sauce is given in packages and you don't have anywhere to pour it

I ordered at the counter. I wanted a coke, among other things. Foreign worker asked: light? No, regular Coke, I replied. I received my order. What do you think? I got a diet coke. As a Dutch person, you can no longer use your Dutch in Kalverstraat and Nieuwendijk. Very sad. Btw, the only Mac where I have eaten tasty fries is still in Zaandam. Nicely fried, crispy. Not those fries that are cooked in fat.

The only McDonald's where you have to pay extra to go to the toilet. In addition, cleanliness needs to be reviewed!

Xenophobic staff!!! Do not recommend to go here. Staff was insulting me and trying to trow my food while i was looking over at my phone. Food was not even half eaten, he started screaming at me (mind you i am a female) and telling me that he will throw me out of the restaurant. Also calling my food "trash" and demanding that he throws it bcs it looks unclean. This is not normal and i had to leave because i felt unsafe, he was not speaking english and just trowing words at me while he screamed into my face. Unacceptable and i just wanted to get out of there. Do not recommend if you are a tourist!

You have to pay for the toilet even when you just bought a meal

Sat inside but didn't eat anything, the burgers' sandwiches were in the crates among the customers. The bags containing the sandwiches already contained condensation... unhygienic.

We went at night and the place was already very dirty, from then on everything was very good

Dry bread. Almost no seats Milkshake watery Kiosks are not doing well I waited a long time for 1 burger

They are very fast in serving the order

Nice quick service even in city centre and food was fresh

One of the worst experience i have ever had. Worker sent me home to my country (exactly told me that) for no reason and was absolutely unpolite.

Has a toilette. Was open till 3 am. I am happy.

McDonald's in the middle of Amsterdam. Eating on site possible on the ground floor, 1st and 2nd floors. No parking spaces available.

Fine establishment and staff. But its just a Macdonalds 😅

toilets need to pay, sauce need to pay, no lift to 3rd floor of seating (or level 2 in european terms), more expensive options than other macs in the EU, mcsmart meal is for one burger here compared to two burgers in other macs in the EU. do what you will with this.

Closes at 3? more like closes at 2 because the staff the staff is lazy

Good place for quick bite. The food is good. The tables need to be clean . Unclean tables is not a great site. Provide some more tissue papers even in the takeaway . The burgers vegetarian had only lettuce , maybe should add some more veggies.