McDonald's Assen Zuid in Wijk 99 Buitengebied

In terms of atmosphere, this is one of the most unwelcoming McDonald's I have ever seen. Everything is clean and tidy, the staff are smartly dressed, all fine. But the layout and the overall look of this building are just not top-notch. It also didn't help that 4 or 5 employees were standing against the counter, a wall, and the serving desk. One had his arms on his hips, the rest stood with their arms crossed, waiting for... something. Another (manager?) also came over for a quick chat (in English) and apparently just wanted to mess around with them. After a few games of rock-paper-scissors between them, our order was ready, and the employee had to do something else. I visit McDonald's a few times a year, but I had never experienced anything like this before. Not very professional. And to say there was nothing to do... there were plenty of customers walking around the building, and the Drive-Thru was reasonably busy too. We were here around 5:30 PM; maybe that is a quiet time for them... no idea. But it's easy to score points if something is done about it, just to sharpen the staff up again.. And ask headquarters for a budget for some coziness in the building ;)

A good McDonald's restaurant; you order at the kiosks or at the counter. It seems like the staff are all new; they often make mistakes. The last 3 times: once I just forgot my order, so I asked at the counter, and the employee started packing it, then unpacking it again, and then packing it one more time. The next time, no napkins were included, so I had to go back to the counter where I then had to wait for quite a while. Once, no fries sauce was included, so back to the counter again. Another time, there were very dirty tables and full trash cans, even though it was quiet and a lot of the staff in the kitchen weren't doing anything. Most of the staff speak limited Dutch, and there is quite a bit of noise coming from the kitchen from the employees arguing with each other. But oh well, the food is just delicious!!

Simply good! And fast. And getting busier and busier...

I placed my order for a Big Mac with bacon and other food items. When I got home, I had a Big Mac, but no bacon. The employee who handed over the order was also completely unhuman and had no decency.

A disgrace for the McDonald’s chain. We waited 20 minutes for our food. If it had been super busy, it would be understandable. We were one of only two tables… first, only the drinks arrived, along with a question about whether the order was correct. Then we received our food with a free Big Tasty… why an extra Big Tasty? After all, you order what you can eat. So, it was compensation for nothing. Furthermore, the food was rubbery and cold, but we simply didn't have the energy to confront them about it. Besides this, there was a whole lot of yelling in the kitchen from staff who were just messing around. Surely, as a shift leader, you can't accept this. We are never going here again.

I arrived here Tuesday evening around 10:50 PM to enjoy the rest of my evening. But the atmosphere was unpleasant right from the start. I immediately noticed that a new young man was working there who was doing his best, but the manager on duty had no patience or attention for improvement. He was quite grumpy towards this young man and spoke only English, even though the young man (and presumably several other people) couldn't fully understand it. And then, when we received our food around 11:07 PM, we were approached within a minute by the angry English man who then told us to leave the premises. So, we ended up having to eat our food in the car. The food was fresh and good, though, to end on a positive note. I do not recommend this McDonald's in the evening. The drive-thru is still open, though.

A fine McDonald's, just as you would expect from a McDonald's.

Oh well, any McDonald's will do.

They need a year to prepare your food.

The restaurant was empty, yet it took 15 minutes for the food to arrive. The Big Mac was lukewarm and dripping with sauce. Half of the chicken nuggets were cold and the other half warm. The fries were fine. The music was blaring, like it was a club. The restaurant was dingy and tables were not wiped down.

The staff was very rude. They didn't even apologize when they replaced the new "Maple BBQ & Bacon" burger with some kind of cheeseburger. There was also much less fried onion in the burgers than at other McDonald's in Assen. I absolutely do not recommend this place. This is not the first time I have experienced something like this at this McDonald's; they also had frozen cheesecakes and a whole lot of other problems.

Scandalous! No reward from the app worked when I tried to scan it... no discount, paid the full price but lost all my points! It was my phone, got the manager over but couldn't do anything about it... Bravo!

Fries way too salty. Dirty floor, full trash cans. Staff very frequently forget items from the order and walk around very unmotivated. Stomach problems afterwards (reusable cups not properly clean?)

Unfortunately, the iced coffee was sold out, but the chicken nuggets were well cooked.

Good restaurant and you want for nothing.

What a disappointment. One of the two drives-through stations wasn't working, but that wasn't indicated. So it was difficult to drive back. Then it turned out the Fanta (!) was sold out. And subsequently, we had to wait 5 minutes by the window for our 2 drinks and 6 chicken nuggets. There is a lot to improve at this branch.

Received really great help from very cheerful people, super service, come here more often!! Thank you very much Sven and Ayla 🩷

It is mega expensive and portions are getting smaller and smaller. It's about time you just got value for your money.

Great for a quick bite. No long wait.

I don't know about the atmosphere in the McDonald's drive-thru. Fast service even though that guy was working 3 cash registers, but I hope he got help quickly. Great.

Very fast service and exceptionally clean.

Exactly what you expect from McDonald's, not called the restaurant with the golden arches for nothing, present worldwide, busy. Other fast food chains have tried to copy the formula, failed miserably🤣. The place to be when it comes to fast food💪

Not in control of anything. Like you have nothing

I stood there waiting for an hour for my food and trying to get my money back, but they won't do it!!!

Waited an hour for an order. Dirty inside, staff completely disinterested in what was going on. Food was poor. Disappointing, avoid.

Very dirty, we had to wait a very long time for our order. I will never come back here again.

What a shitty place!!! Went for a nice meal after Truckstar… no way! Waited 1.5 hours for food and it's lukewarm and disgusting too.

Delicious food and ready quickly!

A decent McDonald's restaurant. Friendly staff.

At the McDrive, a super enthusiastic and fun employee named Sven. Very cheerful, kind, and humorous.

Very nice restaurant, good service and neat.

I've been waiting 15 minutes now until I get served at the McDonald's drive-thru. For the umpteenth time at this McDonald's, don't use the drive-thru; it takes way too long for a quick bite!!!

Terrible McDonald's Cold food Unfriendly staff And they are all sitting outside smoking and just waiting for the food

Oh well. McDonald's is McDonald's. You only go there if the (grand)children want to. A fun outing for them.

Well situated and easily accessible.

Long waiting times even when it is not busy.

It heated up quickly and properly, which is sometimes different with other Macs.

Slowest McDonald's in the country. This is not a fast food restaurant, but a slow food restaurant. Guaranteed long, long waits here - even when it's quiet. Besides being the slowest, it is also the dirtiest - holy shit, it is filthy here. Surely the manager MUST find this unacceptable, you would say?! Way below the standardized McDonald's quality standard. Advice: drive on to McDonald's Assen Noord.

Super tarace to sit outside, very clean. Food was ok like in every other McDonald's.

I had live chicken on my McChicken.

Waited 40 minutes in the drive-thru for a Coke and latte macchiato, only to get the wrong drink and a free attitude thrown in 🙄

The burger was unfortunately lukewarm, and the outdoor tables were very dirty even though it wasn't busy. Ample parking was nice, and we were served quickly.

I ordered a cappuccino with sugar, but unfortunately, that wasn't included.

Friendly young man when ordering, paying, and picking up. Food was nice and hot. Great!

Of course — here’s how you can write it more neatly, clearly, and strongly: **Review:** Unfortunately, the McDrive here is consistently very slow. It often takes an incredibly long time before you are served at all. This time, we had already been waiting for over 15 minutes just to pay, while more than 10 cars were stationary in line. What made it even more frustrating was that we saw three staff members smoking outside in the meantime. Of course, everyone is entitled to a break, but at such a busy time, that comes across as very uninterested towards customers who have been waiting for a long time. Hopefully, something will be done about this, because the waiting times at this McDrive are really way too long.

Quite quiet, food was just as you expect

The food was served quickly, and it was nice and hot and full.

Yeah, he just wasn't a nice guy and he acted really know-it-all.

I didn't think it was worth repeating. Not clean and the staff wasn't very polite.

The bread was dry. The waiting time at the McDrive was a good 12 minutes.

takes a long time and the order is incorrect

Fine, I just miss the chicken mcwrap with honey-mustard, but Assen Zuid can't do anything about that.😆

It wasn't really clean. Dirty tables and a messy appearance

Unfortunately, I've had two bad experiences at this McDonald's so far. I ordered a cappuccino, received coffee, and after an apology, they brought the wrong coffee again. I had to wait a total of 40 minutes for the coffee. There were twenty staff members, but they didn't know what each other was doing. The next time, I received the wrong order again, and when they corrected it, the wrong orders again. I'm going to the other McDonald's in Assen. That one is always good!

As you would expect, good food, friendly and helpful staff. The front door wouldn't open, so there was a neat note hanging there saying that people could ring the doorbell. With a broad smile, the door was opened for me. Something that was part of my order wasn't ready on time. I was told this politely, and it was brought to me 10 minutes later. Just as it should be, but unfortunately not always a given these days. But here it still is. TOP.

Worst McDonald's I've ever been to, what incompetence🤦‍♂️

Impersonal. Order from the computer, get a receipt, and pick up the food. There is hardly any talking anymore, and that is a shame..

Very dirty, toilets as well as tables and floor, just sticky.

Clean McDonald's. The food is served quickly. And it's hot, too.

Ice in the cola I didn't want. Fries that weren't warm again. So I rewarded myself with chicken nuggets. These weren't hot either.... Next time I'll go back to Assen Noord, hoping it's hot there.

Delicious food, very friendly service. The speed was okay. The interior is my favorite. I felt comfortable in the restaurant.

It's a Macdonald. Both resturant and drive through. Small play area outside for the kids. Food was good as one would expect. Facilities are clean, good parking and a big charging and fueling station near by (not sure if it is only for trucks but it had every fuel imaginable!) I digress, if you want a Macdonald, I can recommend. :-)

Last night, I got a cup of coffee during my break. I stood at the counter for at least five minutes before the person there finally responded, but what happened next wasn't really appropriate. The person taking orders at the drive-thru then started talking so loudly that everyone could hear his brother complaining. I wouldn't come back because of that, even if it was evening. This was also the last time I'd come here.

A fine McDonald's. It was very busy around 6:00/6:30 PM, though, and they had closed the upstairs. They should have opened it at this time.

Had to wait half an hour for 2 cheeseburgers and everyone was sitting there doing absolutely nothing, then the bag of food broke as well

Another really strange experience here. Every time I think, I'm not going back to this place. You get your food separately. Ordering takes ages, and then everything goes wrong. They give you stupid looks the whole time. Never again.

A nice, quiet McDonald's. Neat, clean, and thankfully the fries were hot.

Very nice staff, delicious to look at and to eat. ☺️

Nice big parking lot and you can sit upstairs with a view of the A28, TT track exit, food is good and clean toilets. Refueling is also possible at this exit

Nice and quiet and you get helped quickly.

This is ridiculous: at the first window, someone only spoke English, at the second window, I was greeted with "Howdie!" What's this?! Can't we speak proper Dutch and greet each other normally and politely?

Just like a systemic McDonald's is.

Although they're friendly, things often go wrong. They forget things, and the solution is a coupon you have to spend within two weeks. They also received spicy nuggets instead of regular ones with a Happy Meal without asking. Our little guy wasn't happy about this, which was very sad.

Going to Burger King tastes much better and is cheaper. Cheaper

Food was brought to the table quickly and hot.

Gave 10 extra chicken nuggets, great service, otherwise just very nice for breakfast

This MAC is new. Nice service, delicious food. Ample parking.

I've never seen such a filthy McDonald's! Trash cans were overflowing, and the sauce was dripping down the sides. The floor was littered with food scraps. Tables and chairs weren't cleaned. Staff were walking around with their souls under their sleeves. Why not smile at work and be more service-oriented? You get paid as an employee. And you pay almost €50 to eat out with your family. We won't be coming back.

There is a playground for the kids. You don't see that very often anymore.

Picked up food from the drive-thru, had to wait an awfully long time for the driver before me, who had to park in a parking space, so my food was probably already ready and therefore cold! The fries were even saltier now; I didn't think that was possible, but they were soggy. I had a stomach ache all night. No more McDonald's for me for a while 😏

it's ok.. not too busy although situated next to highway #A28 and I can order at #counter in English 😇

Great, but quite crowded due to the truck meeting

The food was good, but The tables were dirty. And the restroom was also filthy, but the staff can't do much about that; it's largely the responsibility of the people who use it.

Some of the nuggets were a bit limp, but otherwise, it was fine! It did take a while to receive my food.

If you have plenty of time and patience, you can eat here. Today we tried it despite the bad reviews. If only we had listened to the reviews. We waited an hour for breakfast. And it's dirty inside and out. We definitely won't be back.

Over 30 mins to get food. Staff are half baked. Avoid

No employees except for 2 and nothing is happening even though a huge event is taking place here

Waited half an hour in the mcdrive

I understand all the negative reviews. How can they have so few people on duty when there's a huge event at the circuit? Surely they'll come to McDonald's? After waiting 45 minutes for one cappuccino and two mac muffins, I finally got my money back. A tip for management: appoint a team leader who understands that small orders need to be processed quickly to prevent unnecessary order volume.

This is not fast food, this is extreme slow food..

When there are a lot of customers, they don't have the processing capacity... too long waiting for the order

Bad thing more than an hour waiting for a cup of coffee how hard can it be worthless

Had to wait more than 1 hour for a cup of coffee

Went here today and what an absolute hole. Ordered food at 1044am finally got it approx 1134 after having a few words with one particular employee who told me that the food taking long was that’s there only 3 people working and it wasn’t he’s problem it’s my problem and told me to keep calm and after arguing with him two of his colleagues pulled him away. They don’t have a system in there they was calling out order numbers after my one and not even in numbered order if I could give no stars I would

After 1 hour we asked for our money back and went over to Burger King 🤷🏻‍♀️

Really quiet restaurant since its a little away from the highway. Nice astethics

Great place, we had already been to the neighbor, Burger King, but we won't be going there again because of the strange exchange thing with deposit cups, very complicated and afterwards you read that you could have just returned them at the counter, very convenient, no, we won't be going to BK anymore, McDonalds is just the best as usual👍👍👍

That was really very good ❤️ Thank you to that guy on drive for good service, and good food. Everything was fresh and warm 🥰

Slow ass people bro, no one in the kitchen for an hour. Food was cold when we got it

For a McDonald's fine. Neat and the order was brought to our table quickly. You have to see this review in comparison to other fast food restaurants.