Starbucks in Zuidas

The opening time really needs to be updated and be consistent. I usually get here around 8:45 on. Saturday, and it’s already open with lots of customers. Today I got here at 8:05am and it was still closed. Even though the sign says 7:30am for Saturday. Yet on Google it says 9:00am for Saturday and it’s always open before 9? It doesn’t make sense. Lots of customers end up leaving because they think it’s already open and it’s not.

Unwelcome. Also, though toilet shown an Amenities, flatly refused by staff. Very disappointing.

Worst Starbucks ever been. Only one example - cheesecake which is with ice inside.

What’s wrong with cashier here who’s blonde and tie the hair like is she really that racist to Asian idk why did I do something wrong? I just ordered the drink and she was so furious and grumpy lol choose people to service not the good idea

There are staff working there with a really bad temper. They treat everyone like we are sheep. Respect for customers is a big 0

You should see the stuff face expression. So funny. Last min she was talking to her colleague with big smile. The next second she saw customer and gave a cold face. No “hi No “good morning” even I said to her politely. Maybe because im a asian customer？ Hhh … The branch owner should promote her.

Rudest experience from a cashier I’ve experienced yet. Girl seemed like she didn’t want to be there

The drink was okay, however I got yelled at by the cashier for wanting to ask a question. She didn’t ask me to wait or anything, just straight up started yelling at me. I felt so embarrassed and taken aback but that’s apparently the kind of service they’re offering. I couldn’t get in contact with anyone, not by phone or by email… I will not be coming back here, horrible awful service.

Service was very poor, made derogatory gestures behind the customers' backs. Floor is dirty, tables don't seem wiped all day.

Always be an option place to stop when i visit here

I was treated badly by an employee Iris at Starbucks Coffee in Zurich. I order 2 large mango dragon fruit drinks for an amount of €12.30. I give 50 €. The saleswoman asks me if I don't have change. Unfortunately no. She tells me she can't take it. She can't take it from everyone. I insisted by telling him to check his cash register first and in fact there was enough in the cash register. Racism. Amazing !!

2 ladies working at the morning shift absolutely terrible so sorry that I want to buy a coffee! Will not come again to this place

Bad coffee and barista working practically in slow motion in the rush hour

Bought a muffin for the road. Want to enjoy along the way. A. Very sweet B. No taste at all

In one word ‘terrible’! We bought two cheesecakes to enjoy at home. When I took the first bite, I couldn’t quite figure out what was wrong, but by the second bite I realized it smelled and tasted like freezer burn. It had absorbed the odor of every item in the freezer, or maybe it had been left uncovered in the fridge for days. The strawberry jelly topping had such a terrible smell it’s hard to even describe. Absolutely unacceptable! The texture and taste were awful, and it upset my stomach immediately. I would never expect this kind of quality from a place like Starbucks. Whether it was spoiled, expired, or just staleit should never have been sold to a customer!!!! It was so bad we had to spit it outwe just couldn’t eat it.

Why do all the people who work here look like they absolutely don't want to be there? Is Starbucks such a terrible employer or is it something in the management of this branch? Whatever it is, the ladies here could use a lesson in customer service. In any case, those grumpy heads ensure that I buy my coffee somewhere else, which is a shame because I really love Starbucks. Maybe the Americans should give them a customer service course. The difference between here in the Netherlands and there in the US is really huge. And "accidentally" writing the wrong names on the cups is really something from 10 years ago. Do better

service here was so nice! the girls Ola Paula and Gaby were the sweetest. took care of our friend who needed aid and made great coffee for us after.

The woman I went to to order already had no emotion when I ordered. But then I accidentally dropped my knife and asked if I could have a new one because otherwise it would be dirty. She rolled her eyes and didn't say anything, but she did grab my knife. I thought that was quite strange actually. And when I wanted to take my plate away, she didn't even look at me and pointed to where I should put it. She needs to use her words more and show emotion. I understand that work isn't fun, but at least try. Fortunately, the other colleague was very nice to me. Don't know her name but she had glasses and brown hair.

Apparently, they don’t serve Frappuccino’s anymore…not if you come at 6pm because they’re already starting to close one hour before closing time. Store is also dirty and trashcan was overflowing with cups while staff is playing on phones.

Bijna dagelijks te laat open, vandaag werd er om 7.15u gebaard dat het nog 10min zou duren voor de deuren open zouden gaan, maar eigenlijk überhaupt nog nooit om 7u naar binnen gekund

You certainly can't call it a cozy entrance and atmosphere. The people behind the counter are busy talking to other employees and are happy to make you wait 5 minutes. Then ask twice what you wanted as they have been distracted in the meantime. Can't even get a smile or even a hello.

Not comfortable with many people just using the seats without ordering coffee.

Era un día glorioso y estábamos en uno de nuestros barrios favoritos de la ciudad. Este era un buen lugar para parar y descansar y disfrutar de un buen café. No hay sorpresas en el menú. Era un lugar popular.

Had breakfast with my partner yesterday morning. There were three girls behind the counter, only one of whom understood the concept of customer service. But other than that it was a terrible experience. No greeting or even acknowledgment of the customer upon entry. No friendly word when ordering, paying, collecting and leaving. The coffee was served with disinterest. Even worse: laughing among themselves while the customer waits without acknowledging the customer's presence. Note: it wasn't even busy when I was here. The underperformance of the staff cannot have been due to work pressure.

Terrible iced pumpkin spice latte, what a waste of money. Let other 3 friends try to see if it was my taste, but no one liked it either, badly done. Threw it away after a couple of sips.

Stuff is decent, but the quality of the coffee got worse. They serve it extremely hot, got burned already couple of times. Not recommending to true cappuccino lowers.

Great coffee, muffins and service, and well located to hotel and station, even managed to get my Latte extra hot ☺️

Always very dirty. The tables are not washed, and when they are cleaned in the evening, it is a dirty rag without a special antibacterial agent for surfaces.

The staff today are rude and careless. Didn't ask for customers' names and when my coffee was done, they just left it on the table without a word. Most importantly, it tastes horrible..too watery, no flavor.

Worst Starbucks I have ever been. Matcha latte tasted like crap, my wife’s chai latte was way too sweet. Also no toilet and pretty rude guy serving the “coffee”.

Coffee not good, staff unfriendly, I don't mind that they speak English but they don't want to help you.

Onvriendelijk personeel, service slecht. Koffie ook veel minder dan bij andere starbucks, daarnaast onhygiënisch.

Bad experience. I ordered mango dragonfruit and the barista(black woman) gave me strawberry acai and when I complained that it is not what I ordered, she just said ‘yeah, because we don’t have it and it’s same.’ and she went back to talk with her friend. She was also talking with her friend at the casher and her friend was exactly next to me while I was ordering. There was not busy at all at the moment. She should have told me that it is sold out. My order was at 16:12 on 3rd of September. Starbucks should care of this store.

Waited almost 15 minutes for a matcha latte in an empty store.. had to leave as our train was leaving

Just walked 20 minutes to get a drink for my sick girlfriend at 16:05 on a Sunday and they were closed, "because there weren't enough customers". I'm mad.

Stuff spent 30 min to make flat white, and it was horrible coffee I’ve ever had. The attitude is low.

Today 27.06 at 11.11 waiting to catch the train to Schipol we were served the worst ever cold flat white and Crème Brûlée Frappuccino…..

No Starbucks WiFi and no SBs points taken or used. From a California's perspective. Other than that staff was great.

The worst service ever, the ladies on the bar so rude offering very poor service

I've ordered cold brew coffee. They got the payment and order. Afterwards, they said that they're out of their cold brew coffee. How professional is this? Then they gave me an ice americano that tasted like coffee flavored water. And yes they got cold brew money which is more expensive than americano.

Customer service was excellent! Employees named Julia and Nehir were very helpful and kind. They patiently answered our questions and made a situation better which they themselves were not responsible for. After the horrible experience at the Starbucks Sloterdijk they are the reason I’ll be returning to Starbucks Zuid! Shout out to Julia⭐️ and Nehir⭐️

I always order a caramel frappe, and I thought I would treat myself along the way. I walk outside, it just tastes like water, it was undrinkable and immediately thrown away 🥹

Helaas voor de zoveelste keer de winkel op station zuid niet om 7uur open! Onderstussen is het nu zo vaak voorgekomen dat het vertrouwen geschaad is. Zonde! Daarnaast is de prijs wederom gestegen. De prijs voor een medium cappuccino kost nu maar liefst 4.95 euro!!! En dan nog maar niet te spreken over het feit dat je soms alleen nog maar in het engels geholpen wordt! Het genot van een heerlijke koffie in de ochtend is zo ver te zoeken. De eerste teleurstelling gebeurt als je wederom voor een gesloten deur staat. (Personeel is dan overigens wel aanwezig, maar zijn rustig met 2 man de broodjes ed. in de vitrine aan het zetten). Tweede teleurstelling is de prijs. Kom op starbuck, dit kan echt beter!

No wc, no cash, The coffee is not like usual at Starbucks. bitter

Bad coffee, I ordered a cappuccino. It seems to come from one of those machines in the office. And that for 4.50?

Lovely staff, fast and efficient service, morning coffee, go with your eyes closed.

The service at Starbucks at the Zuid station is distinguished by exceptional efficiency and professionalism, which translates into rapid execution of orders even during the busiest hours. In addition to quick service, Starbucks at Zuid Station also offers a wide selection of drinks and snacks, as well as souvenirs with an Amsterdam/Netherlands theme. I bought a mug with a Dutch house motif. Minus one star for the lack of a toilet in the premises.

I admit this was my first taste of coffee in Amsterdam after two long flights, and the milk packets would not open. I tried the first and could not get milk out. I tried another, and another, which exploded in my hand and got my hands sticky. Otherwise, nice people behind the counter.

I personally think that Starbucks quality-price ratio is very skewed. In addition, the Starbucks tea water is really too ridiculously hot compared to other coffee places. I think they could really adjust the temperature. Just a few degrees less hot!

Onvriendelijk personeel dat géén Nederlands sprak maar blijkbaar ook geen zin had in Engels. Slappe koffie. Zonder uitleg werd 10 cent extra in rekening gebracht voor wegwerpbeker. Na betaling zag ik stenen bekers, desgevraagd waren die ook voor koffie. Daaruit koffie gedronken, 10ct konden niet teruggegeven worden. Nadat ik een opmerking maakte over het feit dat er 5 mensen op rij voor het raam uit een wegwerpbeker koffie aan het drinken waren, werden slechts schouders opgehaald. Check de Starbucks site over sustainability! Papier is geduldig! Practice what you preach Starbucks. En een glimlach is nog altijd gratis

One of the worst coffees that I've had in Amsterdam. Coffee tasted burnt and the milk foam was not well done

Yes I know it's a little overpriced, but if we Americans don't have anywhere to get somewhat overpriced sugary coffee, we start to get ideas about bringing democracy to the region.

Just standard starbucks quality with worst service. Letting customer wait in front of their face because they were busy goofing around, took 20min instead of 5min to receive a single cup of coffee because they were busy hanging out with themselves. Meanwhile someone who came after we did got their coffee first. Sad that google doesn’t support zero star for rating.

Drank coffee . A latte. Was tasty. Didn't eat anything.

Nothing special; just a Starbucks. People very friendly though.

Dirty tables, bad caffee latte 😔

Coffee is far worse than average Starbucks coffee.

駅の最寄りなので、結構混むことが多いです ただ、わりとお気に入りのスタバです！ Since this store is nearby the station, It's always crowded. But, this is one of my favorite starbucks.

Rude staff, laughing at two young girls for not speaking english, while not one of the staff members was able to help them in Dutch. Also they got my order wrong...

Good place for business meetings. The staff is okayish not really as friendly as other Starbucks but the location helps. It is right outside the Amsterdam Zuid station.

Inconsistent quality, not able to make proper extra dry cappuccino , even after I changed to a the milk they recommended

Immediately, this has been one of the best Starbucks I’ve been to. Great service and very friendly staff. Our dog even got a little treat.

The staff seemed untrained. Asked for capuccino, got a vanilla latte. Train your staff Starbucks!

The cinnamon rolls were way too dry… they were supposed to be our breakfast, not make a sahara desert in our mouth. I am sad but the coffee was good. 2/10 experience

A great place in Amsterdam to get a decent coffee and enjoy a calm atmosphere. The staff provides excellent service, and there's plenty of space to sit."

Het eenvoudig bestellen van een zwarte koffie duurt wel erg lang. Bij andere zaken gaat het sneller. Is me altijd al opgevallen bij Starbucks van andere vestigingen. Het vorige meubilair vond ik beter. Lang geleden niet geweest hier, maar de stoelen o.a zijn klein en niet comfortabel in de rug. Rare indeling ook wat betreft indeling van het meubilair.

Ice machine didn't work, also toilet was out of service.

Very friendly and efficient staff

It’s Starbucks what else can I say. The service here is amazing and quick. Staff are always smiling and very helpful.

Good location to stop by and take your coffee in train.

Starbucks is top notch as always! In any city, any country, they adhere to high standards of service. It's always nice to come over and have a drink :)

Enkele maanden geleden was het een drama in dit filiaal, maar is sinds een tijdje heel goed! Fijn dat er geluisterd wordt naar feedback.

Nice and kind cashier's and the coffee is good and ready pretty quick.

I think, you may go there after work out. It is far from city.

Two people personnel wanna be polite but they have an attitude. Really not well trained for that job. While they seem polite but they are not customer oriented.

what a wonderful place! very nice service and a short wait for the order despite the many people, I’ll definitely go there again ❤️

Pyszna kawa, a barista Julia - najlepsza obsługa 🫶

Starbucks is Starbucks, right? Coffee was great, Staff was great & ample seating is available.

A typical startbucks, very overpriced but with a good quality of food and offering.

Busy place. Staff are nice and friendly.

Helaas erg onvoorspelbaar wanneer zij open zijn … elke keer voor een donkere dichte deur . Helaas voor mij niet mogelijk om een snelle koffie voor werktijd te halen. Openingstijden op internet klopt niks van ! Zelfs geen briefje op de deur met aangepaste tijden. Hierdoor is het maar gokken of je koffie kan halen. Heel jammer zo lopen ze erg veel omzet mis. Starbucks is wel mijn favoriete koffiezaak

Update nou alsjeblieft een keer de open- en sluittijden, er klopt steeds helemaal niks van. Sowieso vreemd hoe vroeg jullie steeds gesloten zijn

The service is good but it closes way earlier than reported on Sundays. Multiple times I came around 5pm and the shop was already long closed. Maybe they should update the times to reflect that.

Very fast, polite and happy employees and very clean too

Aardige personel . Goede service

That can be super nice of yours to have an additional staff in the morning!! There was only one person preparing coffee - it is a train station at 8:30 in the morning :)

Nuovi frappuccino con pumpkin ma un po’ troppo freddi per i miei gusti ! Prezzi altissimi ma servizio gentile e veloce.

Nuovo gusto che piace molto ai miei figli. Ovviamente qualità e branding unici in questa formula che ha sempre successo.