Supper Restaurant in Grachtengordel-Zuid

Amazing experience at Supperclub! The audio quality and sound system are top-notch, perfectly tuned for a great party. Service at the bar was super fast and efficient, which is a huge plus. Can't wait to be back!

Top location in Amsterdam, nice staff , good vibes!

Supperclub is an incredible venue! The sound system is absolute next level—clean, powerful bass that fills the whole room. On top of that, the bar service is super fast and the staff is really friendly even on busy nights. Highly recommend! ⭐⭐⭐⭐⭐

Very friendly staff and a cozy club

Must try dinner and entertainment experience. Expensive yes but many people are involved in creating an evening like this.

My wife and I had a great time at the show. Our waitress Mia was very friendly, professional, and always attentive to what we needed. The food was also delicious! Our favorite moment was when the singers came on; it was very enjoyable!

We have been to supper club 3 times. 25 years ago , 6 years ago and last night. We had loved coming for good food and amazing performances and interaction. The show was club 54 which we were excited for. Half of the acts were a singer. It didn’t work at all. The food was almost inedible. It tasted like bad buffet food that had been sitting. This place lost what it had. Unfortunately, we will not be recommending from now on as we have sent dozens of people. The vibe was different and boring. The servers were great and very friendly. This was the only positive part of the night. We left early as it was too depressing.

We booked this restaurant for its concept and we weren't disappointed. A former theater, this restaurant is truly magnificent. Reservations are essential as seating is limited. Upon arrival, you give your name, walk down a long corridor, pass through the cloakroom, and then go up to the first floor. A staff member then seats you at your "table." We were seated on large mattresses, somewhere between a bed and a chaise longue. A small coffee table served as a traditional dining table. We opted for the four-course dinner (drinks are not included). During dinner, several performances are offered, each as beautiful as the last. Everything is very understated, which is really nice; nothing is vulgar. The dishes are refined and delicious (the chef prepares everything right next to us). For dessert, there's a beautiful display on a giant, smoky table. When the display is over, everyone helps themselves to as many desserts (fruit and cakes) as they like. From 11:00 PM onwards, all the tables are cleared and the restaurant transforms into a giant dance floor (the DJ who's been keeping the party going turns up the volume). A truly successful and unique dinner show. A must-do when visiting Amsterdam.

The staff behind the bar are incredibly nice and create the atmosphere.

We were a little early and were very kindly welcomed in the hotel lobby by the receptionist. Afterwards, we had a wonderful time relaxing and enjoyed the dinner show.

Great service !!! Love jeada, she is the best!!

the supper club it’s the best club in the world

Really nice place yo enjoy your evening!

The show was very entertaining and the performers were very skilled ! I would actually recommend it to friends who plan to visit Amsterdam!

Amazing experience- beautiful setting, good entertainment and good food

Experience 😁 We had 4 courses, all were delivered except for dessert. Shared meal with horrible leftovers of dessert was not appetizing to eat 😳 another thing I react to is that it took 1 1/2 hours to get the first ordered drink! Not good enough! And no compensation, disappointing! The entertainment was fantastic, good artists 🥰

Overall, the shows and concept were nice, but the food wasn't very good, and since we had to take our shoes off to eat lying down, it was uncomfortable eating next to other people's feet. Other than that, while it was nice to experience once, I wouldn't go again. You can book cheaper through Social Deal.

We had a trip down to memory-lane like studio 54

love the people who work here !

We love the club, got to meet Kayley and she was really fun to talk to

This place is so bad do not come here. I was at the bar and one of the workers was being aggressive and then i retaliated (a woman) and then i got kicked out. I tried to apologize multiple times but he wouldn’t listen. The servers are rude, the music is bad, the atmosphere is boring. I don’t recommend this club, DON’T COME HERE!!! Its pretty bad!! They treated me with absolute disrespect, as a woman I did not feel safe there. Don’t come!!!

Booked a VIP reservation, everything was arranged perfectly from start to finish, treated well! Definitely recommended and you will certainly see me more often!!

Food was amazing and the whole atmosphere was superb! Nice cocktails and show. Will definitely be back

⭐⭐⭐⭐⭐ Such a fun and unique experience in Amsterdam! I honestly didn’t know exactly what I was booking when I made the reservation, but Supperclub completely exceeded my expectations. The show was so entertaining, the food was amazing, and the service was incredible from start to finish. It’s definitely more than just dinner, it’s a whole experience. Such a memorable night and something I would absolutely recommend if you’re looking for a fun and different night out in Amsterdam!

It was a great time! The events were incredible and the food was amazing. The manager was super friendly and the service was great. Nina especially was superb. Definitely would recommend!!!!!

Nina made sure our night was amazing and the service and show was great !!

Went to the club section upstairs, it was 15€ entry. Music was okay but the atmosphere was dead, had around less than 10 people on the dance floor and they’d leave. They don’t tell you you have to pay 2€ just to use the filthy bathroom. This place was open at 7:30pm and we got there at 11:30pm. Don’t recommend this place for a night out

Nina was amazing great service and epic

The supper club is certainly very beautiful aesthetically, and the shows are well worth the visit; that's their strong point. However, I expected a different kind of place. There are some things that just don't make sense in my opinion. We were seated on the sofas to eat; we were literally lying down, very uncomfortable indeed. Maybe for drinking cocktails, it's chic and cute, but for eating the dishes, it was really uncomfortable, especially because the space on the sofa is shared with other people next to us, to whom I had to apologize every time I got up to go to the bathroom, even risking knocking over the tables on the sofas. The dishes—we had four—were very small in portions. The food was good, but not much; I expected a little more. A beautiful, very kind girl came over to offer us strips of cocoa... I don't understand the point of this choice. Perhaps a taste of Amsterdam chocolate is more appropriate, but sniffing cocoa makes no sense to me. It doesn't make sense that in a place where you go to have fun with music, shows, food, and drinks, the staff would come and ask if we want a massage. Literally off topic. I didn't appreciate the chocolate and fruit table, which was just to prolong the wait before the last show. When I think about what we paid, I like to think I paid for the show because it's the only thing I'm truly happy about. When I think about what we ate, I ate almost nothing, even though I was uncomfortable. I expected a place where you could sit at a table and have a performance between courses. The DJ, as good as he was, I would have waited until after the evening. Last but not least, one of the staff stamped our arm to go out for a smoke. Too bad we were leaving; you have to stamp your arm to go out for a smoke before the evening, not at the end. Maybe I had the wrong idea of ​​what the evening would be like, so this wasn't the place for me, and that's a shame.

Nina was amazing! I keep coming back because of her! Love her so much!!! She's an absolutely a GEM

Number 1 house club in Amsterdam

Top manager Gio arranges everything from A to Z

Super service is already in the name

Highly recommended!!! Awesome atmosphere! You can’t go wrong with this show!!!

Good place, we had the larin party! Was a Nice vibe, good people and a lot of fun ❤️

Really fun vibe, super kind staff and really inviting presence. Would definitely come again

It's a beautiful place for a dinner in a old cannel house, The atmosphere was calm, beautiful, and very pleasant, and the staff were friendly. The food was excellent and of high quality, and the service was good and fast.

A gift for my girlfriend's birthday. We enjoyed it so much. The ambiance, the decor, the extremely friendly staff, the show and dance. It was truly a fantastic experience. We sat on the sofas and had a good view of everything. It is not large, which makes it intimate and atmospheric. The food tasted good and the dessert table was nicely presented. Highly recommended!

First things first: The food itself was excellent. But the Desert Buffet definitely ruins a lot of the experience. If you spent an average of 200€-500€ for the food experience, you don’t want to stand in line to join a battlefield like in an All-inclusive Resort. Please change that🙏🏼🙏🏼🙏🏼 Anything else was lovely, liked it a bit more in the beginning at the old location. But still a spectacle to go back to.

Really enjoyed my evening at Bar Rouge. Great atmosphere, delicious food, and excellent cocktails. The staff were friendly and attentive, and everything was well organized. Definitely a place I'd visit again when I'm in Amsterdam.

A pleasant evening, the food was excellent, but the show was a bit lackluster (we expected better...). Relatively expensive considering the booking surcharge.

An absolutely amazing experience from start to finish! As soon as we arrived, the atmosphere was incredible thanks to a perfectly chosen music selection that immediately set the mood. The waitresses and performers were welcoming specially Alida was so kind, open-minded, and genuinely friendly, making the whole evening even more enjoyable. The food was outstanding, the cocktails were delicious, and everything was served with great attention to detail. Supper Club is the perfect place for a romantic date night, a fun evening with friends, or a group looking for something truly unique. It’s also an excellent venue for a bachelor or bachelorette party, birthdays, or any special celebration. The concept is unlike anything else, combining great dining, entertainment, and an unforgettable atmosphere. If you’re visiting Amsterdam, this place is an absolute must. We would definitely come back and highly recommend it to anyone looking for an unforgettable night out.

Amazing experience! We were there as a couple and were able to celebrate the birthday SUPER well. Service truly a 10! Mitchell and Ryanne Enschede

The service was extremely poor. Even though we were seated at a table right next to the artist’s podium, we were constantly ignored. It took forever for drinks, and the food took so long to arrive that my rib-eye steak was ice cold by the time it was served. Dessert was offered as an open buffet, which was very disappointing. Many people filled huge plates with desserts, leaving very little for everyone else. Overall, it was a frustrating experience.

Great shows, poor food, terrible music. The shows were excellent and definitely the highlight of the evening. Unfortunately, the food was disappointing, and the service could have been much better. The biggest letdown was the music. Supper, formerly known as Supperclub, has completely changed its concept. It now seems to cater mainly to a 50+ crowd, playing music from past decades all night long. If you're expecting a modern, energetic party atmosphere, you'll likely be disappointed.

Wow, what an evening, what a show! We loved it. Great show, great food, fantastic atmosphere, and amazing artists. Dress up, make a reservation, and get ready for an adventure!

We were a group of 8 for a bachelor's party and we had the chance to have the balcony all for ourselves. The service was excellent, there was always someone to take our drinks orders and take care of us. The food was top quality. When looking at the menu, it seemed that it would not be enough, by dessert, we realized the quantity was perfect. The place is not easily seen from outside and we wondered how it could be so big in the inside. The decorations and the atmosphere with the lights however were very enticing and got everyone in a good vibes mood. The show was divided in several representations: singing, dancing, pole dancing, etc... The ladies were very talented and attractive. The entire meal is accompanied by a DJ that remixed many famous songs into a House music festival. After dinner, the staff removes the tables to transform the place into a club where people can come and enjoy the rest of the night on the dance floor with a couple more DJ's. 10/10 Would recommend if you are staying a night in Amsterdam.

Fun and the most beautiful evening of my life, I never want to go home again, received excellent service from the VIP ladies

Great location. We enjoyed our evening and will definitely come back.

Drink are really expensive and vibe is not exactly for people in their 20s

Best club ever amazing staff lovely vibes, queer friendly !

Bad experience: boring music, no pride decoration at all. The only color and pride Werte like 10 balloons outside to lure you in. Then you pay 15 € entrance, pay for the toilet ON TOP OF IT ALL and then pay for leaving your jacket. 12€ a for a vodka lemon that was basically only lemonade. This location only serves looks.

Very Special Location for an unforgettable evening. We Love it !!!

We had an amazing night out at Supper's Dinnershow. The food was delicious and plenty of variety to choose from. The dessert buffet was a feast and the presentation one of many excellent shows of the evening. The performers made the brakes in between the courses super entertaining and offered a great diversity of acts. We had a blast, I can highly recommend to immerse into a glamorous evening

A cozy and inviting place with delicious food.

The hotel's location is excellent. The staff was friendly and very attentive.

Cool place, tasty food, inexpensive, nice atmosphere, polite staff

A brilliant night out - the entertainment was excellent.

overall a good time and glad we went :) however, not a fan of the preset menu. hard to make adjustments when you have dietary restrictions as you are locked into a 4 or 5 course meal. of the courses we had, we only liked the sea bream, and the truffle fries we had as a side was great. the atmosphere is really fun though, with the performances during the meal, and then after it turns into a club where everyone can get up and dance.

This place has a lot of potential and a genuinely great atmosphere, but the overall experience fell flat. The food didn’t live up to the hype, echoing what other reviewers have said. On top of that, the wait between courses was brutal, close to an hour and a half at one point. We ended up leaving before dessert even arrived. The entertainment between courses was enjoyable but far too brief, only lasting about 5 to 6 minutes at a time, which made the long gaps feel even worse. The drinks were watered down and honestly not good. Service was awful too. I finished my first drink and was never once asked if I wanted another, sat there parched for most of the night. Another odd touch was a worker who came by asking if we wanted a massage. She looked like a random person off the street, and it wasn’t even clear if she was actual staff. Given the price point, I don’t think I’ll be back. The marketing team deserves credit though, since they oversell what’s actually a mediocre experience.

Giovanni, the man who can solve any problem. The time doesn't matter!

What a cozy place!! The staff were also very hospitable, all in all had a great evening

My favorite place - Nina and Adina are amazing 🤙🤙🤙

Always a good vibe! Be back soon❤️

Best restaurant and club in amsterdam

Had a great evening as always here! A solid 5 stars

Super fun experience! We really had a fantastic evening. The shows were cool and the staff was incredibly friendly. The service was really top-notch!

Great place, always helped politely and correctly. Thank you for the service, as always!

There were two of us and it was absolutely fantastic! The venue, the atmosphere, the show, the food... I highly recommend booking a bed; it's very original and quite nice (even if the proximity to the neighboring tables might be a little disconcerting at first). I would definitely come back!! Thank you again

From the entertainers to the waiters and kitchen staff...everything was perfectly choreographed. These folks really put on a great show and great overall experience!

Wonderful place, very unusual format, I recommend it!!!😍

Great experience. Staff friendly and a good atmosphere. Definitely recommended for a girls' night out.

Great service, great nightclub. My recommendation

Super nice atmosphere and staff

Amazing staff, had a fantastic evening!!!

Had a great time! Really enjoyed the evenings.

Everything is Good , the food quality is much better

I try to split it up in categories as this venue is more an entertainment concept instead of just food or show. Overall: worth a visit when you are first time in Amsterdam and want something “special”. Timing of the shows and communication could be improved. 7 out of 10 points. Food: depends very much on what menu you order. There are different categories. 4, 5 and 10 course menu, last one only with chefs table. Within the menu me have different options, f.e. for vegetarians. The food is prepared nicely and visually appealing. For my taste most of the courses were a bit too less seasoned. Salt and pepper on the table would have been appreciated. Some courses were very tasty, others totally mediocre. The dessert is an experience as they prepare it in front of you as a shared table with dry ice as a bit of a show. Some guests might not like this as everybody needs to pick the stuff by themselves, but the guests were nice and considerate and didn’t create a mess. 6 out of 10 points. Entertainment/shows: the current theme is studio 54, hence quite funky and positive vibes. The music is good and the DJ is doing a great job. The more the evening is continuing the music turns more to club music. The shows in between are acrobatic and singing artists, and one beautiful pole dancer. The artists are not shy to make fun and also include you a bit into the show. 8 out of 10 points. Service: is attentive and accurate, however the speed of how fast you get your drinks was ok. We had some orders, the bar was not busy and still it took one time close to 10 minutes to get 3 simple drinks. 7 out of 10 points. Location: the location itself is easy reachable via public transport plus a bit of walk. Still considerable as close to the city center. The dining/event hall is very nice, has a nostalgic appearance and enhanced with technique (a lot of projectors, good sound system, DJ in the crowd, etc. We purposely ordered a table, but there are also dining beds available. Imho not practical at all, uncomfortable to eat and the whole evening laying on a bed might be too relaxing/tiring. The tables are more suitable when you want to eat comfortably and see the shows directly next to you. 7 out of 10 points. Communication/timing: here is the most improvement possible. I visited similar shows/events and what others do better is announcing of the act. You just recognize the act is starting when the DJ was lowering the music, an introduction of the act was not always happening, but the fact you are eating and suddenly the show starts where you potentially even can be included a bit is somehow not well coordinated. Timing of the food serving between the courses was indifferent. Also while some already got the third course others were still served the first or second course. It was relaxed and nice atmosphere so nobody was complaining about this. I personally would rather appreciate when food gets not served during the act/performance. There was also no information when the club is starting (tickets included in the dinner reservation fee). Therefore we asked the bartender and he mentioned it is starting approximately 1.5 to 2 hrs later. Hence, we left as the venue was nearly completely empty at 23:30. 5 out of 10 points. Summary: I have visited SupperClub already years ago. Show changed since this April. Overall nice, funny, and good vibes evening, but quite some improvement possible. For 100€+ p.P. a bit expensive, but still in an acceptable range.

This was a nice surprise. Good food, good drinks, good shows and great atmosphere and dj. This was a fun experience! Some notes: The crowd can be annoying at the end. The food is not plenty, but very tasty. The cocktails are very good. Dress light during hot days.

Had a super fun evening at the club. Dropped by spontaneously with friends; if you like House music, this club is definitely highly recommended! The staff is friendly and fun, especially the VIP staff.

Had a fantastic evening at the club; the sound and atmosphere were amazing the times I was there. On top of that, the staff work quickly and efficiently, and everything runs very smoothly.

an beautiful overall experience, my parents of 60+ and my partner has enjoyed so much! a beautiful core memory of my family

Very nice, cheerful party atmosphere. The DJ during the food and show part was very good with captivating music. Had a wonderful time......

It was amazing. I was dancing and enjoying my night with everybody

Their interior is well organized. And all their services are really Satisfying.

Serious complain !!!!! Dear Team at Restaurant Supper, We, Holland Hoisting BV, would like to file our serious complaints regarding the dinner show we experienced on Friday, December 19. 2025 Due to our subsequent vacation, we are only now responding, but the situation continues to trouble us. What We Booked: Friday, December 19 6 persons Dinner à la carte Table for 6 persons We indicated that there is an allergy to chili!! Our Experience: Table Situation: Upon arrival, there was no table ready, which forced us to sit on the benches. After some time and urging from the manager, a table was eventually set. Show: The quality of the show did not meet the expectations outlined on your website. This was a major disappointment. Food: The quality of the served food was very mediocre to poor. None of our group enjoyed it. Allergy: The specific allergy indicated by our guests was a severe allergy to chili. The consequence of this during dinner was that chili was present in the dish (scallops), despite the prior notification of the allergy. This led to an allergic reaction in one of our guests, causing them to become very ill and necessitating an early end to the evening. Wine: The bottle of Italian red wine we ordered was served at refrigerator temperature. After complaining about this, we received the same bottle back, but it had been heated in the microwave. Costs: Booking costs: € 130 Dinner costs for 6 persons: € 936 Please see the attached bank statement for details. We reported our complaints directly to the manager that evening. What we now expect from Supper is a substantial compensation for the costs. Should we not reach a satisfactory resolution, we will be compelled to leave a negative review on various booking sites.

Not recommended! Supper is nothing like the Supperclub at its previous location. The special, unique atmosphere is completely gone. Disinterested staff and cheap acts (with the exception of the hula hoop teacher). We booked the chef's table = €118 extra for the unique spot near the kitchen for 4 people (?). The chef's 10 dishes were too much. It became a relay race. By dish 7, it was already too much. Too much food! The waitress was a student who had clearly memorized everything. We suspect she certainly wasn't studying hospitality in Amsterdam and was clearly screened based on appearance. There was also no staff in the room, so dishes were left on the pass, much to the chef's dismay. The kitchen staff couldn't move fast enough, and you can feel that as a customer. Like many others, we were back outside at 10:40 PM (arrival time: 7:45 PM). The chef's table was right by the door and cold. Oh yes, the chef was allowed to come to our table to introduce the menu. A real highlight was the bottle of "Moet" with appetizers. The low point was the lobster bisque. I didn't eat it because it was too greasy. The dish was sent back to the kitchen. It was sauce instead of bisque. The scallop dish wasn't fresh. The scallops weren't fresh, and the accompanying sauce was greasy again. Anyway, "Supper" desperately needs to rejuvenate and get back to the vibe of 10 years ago. P.S. I can't believe that 120 euros per person for 10 dishes can be profitable. In short: not worth returning. Faded glory and looks like a tourist trap.

I don't know how this restaurant is still operating. First, the seating arrangement is bizarre, the menu is inconsistent and uninteresting, and there's no enjoyment to be had. Also, this waitress is unpleasant and racist; she only talks to her colleague and neglects the service, which is incredibly slow. I didn't enjoy myself at all, and my time was wasted. I left before finishing my meal.

The entertainment was nice but service took way too long to start. I made my reservation for 7:30 but the first course didn’t come until 9..I left at 11pm. I wasn’t aware this would be my entire evening

Great experience, great atmosphere, but the room was very cold and blankets would have been nice; we asked for them but they didn't have any.

The restaurant supposed to open at 7.30 pm on x-mass eve. It was below 0 outside and we all had to wait outside for 30 minutes. There was no heating provided. Once inside we also noticed that there was no heating. Inside it was around 16/17 degrees. A lot of guests where sitting at the diner tables with their jackets/coats on to stay warm. There was no explanation from the staff when asked about it. Nor any compensation like a hot drink or something like that. The food was great, the shows where great too and the staff was friendly. The whole atmosphere just killed it for us because it was just to cold to enjoy it all. We noticed several guests leaving before end of diner because of this climate. We also left straight after desert and warmed up in the car. The bill had more drinks then consumed. It was corrected when we mentioned it.

Unfortunately, the dinner show on Christmas Day didn't meet our expectations. The reception was slow and disorganized. We had to wait outside in the cold for half an hour. Not okay, if you ask us. We all know how cold it is on Christmas Day... It must be said that the six-course dinner tasted great. However, the room was so incredibly cold that it spoiled the entire evening. We mentioned this to the staff several times, but there was no noticeable change in the temperature. Some people around us even put on their coats. Sheets were also handed out to a few people on a bed. That's absolutely unacceptable! Furthermore, the vast majority of the evening was filled with a DJ. Only four short acts were performed. This was also a disappointment for us. Unfortunately, De Supper didn't live up to the promises made on their website. The total amount we paid for the evening was disproportionate to the experience. Not recommended!

I can’t believe what happened to Supperclub Amsterdam — it’s completely dead. I remember the pre-COVID Supperclub, and what it has turned into now is a full 180° in the worst way possible. What used to be exciting, edgy, and memorable is now boring, tasteless, and disappointing. The food was genuinely bad — overly salted and just “meh.” We didn’t even make it to the main course because we left before it was served. That alone says everything. They advertised the night as a “Christmas Masquerade,” but there was absolutely nothing related to that theme. No atmosphere, no concept, no creativity — just a guy singing Mariah Carey songs, which felt random and lazy rather than festive or immersive. This place has changed so much that it’s no longer the spot it once was. On a scale of 1 to 10, this experience was minus 10,000. We will never return.

Food is overpriced and not good, steak was mostly fat. Theres only 10 minutes total of entertain for a dinner that’s over 3 and a half hours long. Definitely not worth the price plus the club part was dead with people visibly disappointed about the lack of people

Terrible steak, only 2 very short acrobatic shows

Overpriced and awful!!!!!! We had to pay a 80 euro entrence fee that they didnt tell us about!!!!! The food was disgusting and the service horrible. The show was way too short, there was no show…. It was 300 euros without alcohol and when we were walking out of the restaurant we were still super hungry. DON’T GO

The worst experience ever. Cold inside, zero service, no show program, AND! CHECK YOUR FINAL BILL, they are cheating 🙄

Neither the food nor the service was worth the money. I previously attended the dinner show at Supper Restaurant in 2023, where an additional €80 was wrongly charged for “entrance tickets,” even though we had already paid. It took an entire year before I was refunded. Despite this experience, I decided to give Supper another chance on Christmas Day. Unfortunately, the service was once again disappointing. We had to ask for the menu ourselves, ask if we could order drinks, and even ask if we could place our food order. In the end, we received our first course only after sitting there for 1 hour and 15 minutes. We constantly had to keep an eye on whether they were working on the next course, otherwise we would simply be forgotten. The first three courses were good, but after that the quality declined significantly. The risotto rice was undercooked, and the beef we had as a main course was extremely tough (we had to chew a single bite around 30 times). The cod served as a main course should not even be called a main; it was literally one bite and felt more like a starter. To make matters worse, halfway through the evening they turned the air conditioning on full blast while it was already cold. Some of us ended up putting our jackets on. It felt as though they wanted the dining guests to leave because the club part of the evening was about to begin. Overall, a very disappointing experience, especially considering the price and the occasion.

On Christmas Day, there were four short performances. The food took a long time to arrive. It was very cold upon arrival, and when it warmed up a bit, they turned on the air conditioning, which blasted through the room at -2°C and a force 4 wind. The music was very good, though. The food was good, but if you choose cod as your main course, it's a 5 x 6 cm piece. Not comparable to the bavette. €700 for 5 people, 10 cocktails, 1 bottle of wine, and 6 courses, so that wasn't too bad. But still, the cold and the poor service were unexpected.

Atmosphere was absent because it was freezing inside