Sushi Koi Utrecht in Wijk 06 Binnenstad

Believe the recent bad reviews on Google! The high score comes from Koi's earlier days! In the past, Koi, with its AYCE concept including drinks, was a really good and tasty restaurant. But since they were taken over and are now also developing a new name (Como), it is really a lot worse. You are allowed to order 3 small dishes per round, the delivery time of your dishes varies, and you have to wait a very long time for some items. The menu has become considerably smaller, and you also have to pay extra for a lot of items. The sushi was often served lukewarm to almost hot, which I find very strange, especially for raw fish. Unfortunately for those with a sweet tooth, the maximum number of desserts has also been set at 6. The drinks are also included in the 3 dishes per round. The menu with included drinks has also been significantly reduced. Some of the staff were friendly and did their best, but a large part looked like they would rather be somewhere else. The restaurant is also currently undergoing renovations. On the ground floor, you look out at a beautiful blue construction tarp, and on the way up, you see the mess from the renovation—which you can see from certain seats as well. It doesn't exude much charm like that. My father-in-law from Sweden always used to enjoy visiting this chain in the Netherlands, but I don't dare take him there anymore. For the same price, I’d rather eat somewhere else. All in all, Koi is no longer worth your time, money, and effort.

Delicious roll, inedible sushi sandwich. The employee is nice, but doesn't speak the language.

Disappointing handling of an incident During my visit, an employee accidentally spilled soy sauce on my light-colored trousers and jacket. The clothing has a combined value of approximately €370. I immediately called the manager over. Instead of providing a suitable solution himself, he gave me a wet cloth, a dry cloth, and Vanish, and sent me to the restroom to clean my clothes myself. Unfortunately, the stain got worse after this treatment. Subsequently, the manager offered me only €15 as compensation for my trousers. I do not consider this an appropriate way to treat a customer when the soiling was caused by a restaurant employee. I had expected the restaurant to take responsibility and offer a professional solution, such as professional cleaning or appropriate compensation for the damage caused.

The food was really delicious The decor was very atmospheric There was a waitress with long loose hair, which I don't find very hygienic with all that food being served. They also didn't have a very friendly demeanor; the empty plates weren't cleared very quickly, so your table fills up fast. But the food was very tasty

very bad for people with gluten allergy, they served my friend gluten even though she clearly stated that she’s allergic, also in the menu, items were marked gluten free even though they had surimi with gluten in them. After my friend got sick, we went to the manager. They couldn’t even comp the bill after poisoning my friend, who couldn’t eat anything and almost threw up. She could get cancer from gluten.VERY BAD!!!!!!😡😡

The Fristi was very tasty, the fish was also good, and the fried mushrooms were definitely the highlight of the evening. However, they did forget to bring a dish; we pointed this out and she said she would check with the kitchen, but after that we heard nothing more about it and didn't receive the dish either. A shame. Now, it was all-you-can-eat, so it wasn't the end of the world, but still, that bit of service/communication would have been nice. Otherwise, it is a very nice place to sit; the atmosphere is very cozy.

Halfway through our time, we found out you can only order 1 drink per round, kind of dissapointing. To the end the bartender spilled drinks all over our table and over myself

Disappointing to see the quality of the food deteriorate so much in the last few months (apparently since it has changed hands). The sushi is far more rice than fish. The cocktails are low quality and sugary. The information on the website does not reflect what is on offer in the restaurant.

The food was tasty, the service quick but not very warm, and the atmosphere too.

The food is fine and there is a lot of choice. The staff is friendly, but very awkward. Sometimes there was some mumbling, which made communication difficult at times. You order via your phone. Due to the somewhat awkward staff, the atmosphere can also feel a bit cold. With a Social Deal, the food was good for a decent price. Normally a bit pricey when you look at the whole picture.

At the beginning, I was helped kindly by one or two people, but after that, it felt very much like an assembly line when it came to bringing the dishes (little to no communication). Additionally, the sushi was very inconsistent; one dish looked good, but the sushi rolls weren't rolled as nicely as you would expect. I also felt that you have to pay extra for many dishes; normally I understand paying extra for some things, but here there are simply more than you can really ask of your customers—it's all-inclusive for a reason. Furthermore, the chairs weren't really clean. All in all, you could grab a bite to eat there with a good deal; finally, the background music was well chosen. So, I wouldn't eat there at the normal price.

Because our favorite restaurant Sushi Koi Amersfoort is closed, we tried this place. I actually feel like I've been ripped off big time. Most dishes cost extra. The drinks menu, for which you have to pay extra, is included in the 3 items per person per round order. Not fair if you are already paying extra for drinks. You can also only order something once every 10 minutes. It's all very patronizing. The cocktails are really gross. [I'm sorry not sorry] The place wasn't very atmospheric either. The guy who came to our table at the end was friendly and very informative. [If only all the staff were like this]

The food is good and the sushi tasted fresh. The toilets are clean. Points for improvement: The staff could radiate more cheerfulness towards the customers. Also, the benches there were broken.

We had a really delicious meal with the four of us. Also different sushi, something different for a change, super tasty!

Based on the photos and reviews, we decided to visit this sushi restaurant because we were really in the mood for both sushi and other tasty small dishes, and the atmosphere looked nice and fine. Unfortunately, the latter was a huge disappointment for us; almost all the seats on the benches were torn open and broken, so you were better off just sitting on chairs and not wearing your best outfit. The empty tables around us were not cleaned, and there was sauce all over them. The staff clearly focuses mainly on serving quickly and leaves everything else to chance. The owner apparently leaves the interior to its fate. The staff were not very friendly or enthusiastic; sometimes we weren't even looked at. However, the sushi and the food in general were really delicious; no complaints whatsoever about that, everything tasted really good. So, if you really only want to go for the food and the all-you-can-eat concept—everything served quickly one after the other—and don't expect much else, it is a fine place!

Disappointing experience Unfortunately, I was very disappointed with this place. The staff were not friendly or welcoming, and the service was poor. The food was extremely dry and honestly not enjoyable. The atmosphere was also very disappointing — there was no music or energy at all, and the whole place felt completely lifeless. Overall, I did not enjoy my experience and would not recommend it based on my visit.

Nice restaurant, excellent location.

Upon arrival, it was quiet (6:00 PM on Friday) and there wasn't any background music playing. A bit uninviting. Since the new owner, there is less choice in the drinks included in the drinks package. We ordered a Pornstar Martini, but it was mixed with methylated spirits?! We sent it back once to have more juice added, but it came back just as strong. Dishes have been removed from the menu, which is a real shame, but new ones have replaced them. The boy who took us to the table showed very little enthusiasm. Another one kept walking past sighing whenever his tray was empty. Drinks are included with a round... also new. So you order a drink, and you already have 1 of your maximum 3 dishes. And then you have to wait 10 minutes to order again every time... The food tasted good otherwise. I wouldn't be quick to go to this location again.

The food was ok, tasty, but dressings seemed of low quality. They also have an online menu with very few details, so ask questions if you're picky. We ordered a cocktail (that has no details on theie menu) and eventually I did not like it, they refused to replace it.

The staff were not enthusiastic, the collars were not entirely clean, and a cat was walking around on the tables. But the restaurant itself was beautiful. The food was not the best, but not the worst either. It took quite a long time before we could eat. There wasn't a huge amount of choice between the food.

Unfortunately, the fun has gone out of it a bit since the "new concept." We always enjoyed coming here. But now there is suddenly a new concept. A vague credit system where everything is a bit more limited. Sake is no longer included in the drinks package, and there is suddenly a limit on desserts. The selection has also become much smaller. Far fewer cocktails and lukewarm sushi. I also got the impression that the staff didn't really feel like putting in the effort. It's a real shame! Because this used to be a nice place.

It was our first time there, and we had perhaps expected a little too much.

Went to Utrecht with my best friends, having reserved a day in advance. As soon as we entered, we were given a serious and dry look at the cashier instead of a more enthusiastic welcome. Even after we got our table, we had to wait 10-15 minutes before we could order. You could tell the dishes hadn't been washed properly; you could still see stains from previous times they had been used. I also found the food selection quite limited; apparently, there was a cat in the restaurant? Never in my life have I seen a cat walking on tables or those benches. Where is the hygiene? Because soon there will be cat fur all over the food and the restaurant itself. At the end, we only received an unclear goodbye, and if you wanted to split up with friends, yes, it's possible if everyone pays exactly, but not for separate bills.

Really terrible. We had reserved for three, but no table was reserved. I actually always look at the menu beforehand and then make a reservation. They had left out a lot, and I mean a lot, from the list to choose from. People were standing smoking by the door where we were eventually just seated. Really disgusting. The food wasn't that great either; a huge disappointment.

Horrible place, the waiter shouted at me that I have to eat everything even though i ate a lot and I didnt like the chicken. They cheat on money and add to your bill for what they sat you should eat!!!! Aggressive, called me names when I challenged his behavior and threatened me with Police!! So obviously I called the Police on them

Food really top-notch! Service, however, very poor. Despite it being quiet, the service was very impersonal and grumpy, incorrect or unordered dishes were regularly brought to the table (wrong table), and the staff seemed very uninterested.

Had a delicious meal! Lots of choice, fast service.

We were initially hesitant to go here because of the mixed reviews, but we decided to go anyway. And we absolutely do not regret it! We had a delicious meal and the atmosphere was very pleasant. Ordering was easy via the QR code, and it worked quickly and without any issues. Additionally, the service was friendly and welcoming. As far as we are concerned, it is definitely recommended!

We came to eat there once after it was taken over by a new owner. Folks, save yourselves the trouble. The food tastes okay, but there are much better options in Utrecht, like Mojo. The drinks package has become very limited (no longer worth it ~ no cocktails, craft beer, or soju, and no more specialty wines included for which you pay 13.50 pp) and drinks are now charged as an item. This means that per round, you can choose one drink and two dishes, with a 10-minute wait each time. The service isn't friendly either. I give it a year before it disappears from Utrecht. We are never coming back.

It was an okay experience, but I had expected more. I went on a Friday with two friends. We had made a reservation the day before, and it was quite quiet when we arrived. I have also been to Koi in Arnhem, and personally, I found that experience better. The service was fine. The staff was friendly but didn't seem particularly enthusiastic. I would have liked the selection to be a bit more extensive. Additionally, I found the quality of the food to be inconsistent. Some dishes were tasty, while others were quite disappointing. Some of the sushi was not properly chilled, which I consider a real problem. Sushi is simply supposed to be served cold, not lukewarm. We also ordered the same fish dish twice. The first time it was good, but the second time the fish was overcooked and very greasy due to the amount of oil. The website states that salmon sashimi is free, but that turned out not to be the case. There is also a limit of six desserts per person here, whereas that was not the case at the Arnhem branch. The desserts seemed store-bought and were disappointing. The donuts and the rolled cake both lacked flavor and were not tasty. The place itself was clean, though. Personally, I would not go here again, especially considering the other places you have in Utrecht.

The food was mediocre, both in quantity and taste. Expectations from an all-you-can-eat restaurant are not particularly high, but even that was not met. For instance, the sesame balls contained a tiny speck of red bean paste, and the unagi sushi was simply tasteless.

We had a delicious meal. The steak is highly recommended.

The food was mid. The service was terrible. i sat for the all you can eat lunch, had one of the waiters explain the rules to me and started eating. We ate all of the food we ordered, and went to pay after an hour approx. Then whilst paying the bill upfront we were told we would need to pay for 1 drink per person (7 euros for 2) because they have a rule that you mist order a drink. Mind you the waiters never mentioned this at any point during our lunch, and as my partner and I weren’t interested in paying 7 euro for 2 bottles of water we refused. The “manager” then asked us ti wait on the side, and after a few minutes said “he wasnt in the mood to call the police “ so we paid our 58 euros and left. Overall the food is ok but this completely ruined it for us. Need to do better on the service side.

I always enjoyed coming here, but I went last night. It had changed a lot. They are suddenly using a credit system now. You get 3 credits per person. If you add the all-you-can-drink option, 1 drink counts as 1 credit. I find it a bit strange. The quality of the food has also declined. Because of all this, unfortunately, I have one less loyal customer, because I don't like that credit system at all. So, no more Sushi Koi for me. It's a shame that this has been changed.

Delicious food. The chair was a bit dirty though.

Mediocre, but edible Upon entering, we were greeted by the driest host I have ever encountered. He didn't seem to have a very good grasp of Koi's 'new concept' either and therefore couldn't explain it clearly. The sushi is okay; I've had good sushi and really bad sushi, and this was edible, but not necessarily really tasty. Coat it well in soy sauce and it tastes fine. The sashimi was certainly not worth the extra 1.50. The grill has its tasty elements and its weaker ones. I thought the skewered prawns were very good, but the meat was a bit less so. The meat was often cooked just a little too long. My friend generally liked the meat. Besides, I am more of a fish eater. It is a good combination of sushi & grill on the menu, so if you want to go with people who prefer grilled food, there is more than enough for that too. The service was fast and impersonal, with staff sometimes standing at the table a little too often just to clear away the next plate. Generally typical for sushi restaurants, but I still like to finish my entire round so that someone isn't standing at your table every 30 seconds. It's a shame that if there are two of you, you sit right next to the cashier/door. The booths are very narrow, but cozy. In summary, the experience is okay. However, 110 euros for two is really way too much. For what you get—the atmosphere, the service, and the quality of the food—I wouldn't pay that much again.

I’ve had so much better quality for the same money, sorry but this is not on my recommendation list

Used to really love this restaurant, however it has recently changed hands and no longer a part of the sushi koi chain since february 2026. As others have mentioned, the online menu now no longer reflects what is available. The quality of the sushi has dropped significantly; with cold, hard rice, thin and frozen fish and reduced portion sizes. The miso soup was good, as well as the lychees though!

I ate here a year ago and it was pretty good back then. Now it seems like the same concept for the same (slightly more) money. But they have removed a lot of dishes from the menu, leaving you with less choice. And on top of that limited selection, you suddenly have to pay a hefty surcharge for some snacks (fried sushi). If you book ‘all you can drink’, you are allowed to order all the cocktails from the entire cocktail menu. It turns out there are only two of them. And they are those ready-made syrups diluted; truly undrinkable. The fried salmon was dry, the sushi mediocre, and the donut with the desserts bone dry! For this price, you can eat much better at almost all the restaurants in the neighborhood.

Lovely restaurant and even better food (except the last sushi I ordered). The atmosphere is super relaxed with the interior + music and the service is RAPID, you order food and part of your order will be at your table in about 4 min. The mojito 0.0% is absolutely fantastic, the one with alcohol not so much though 😂

Really nice food and service. Nice temperature with air conditioner. In front of the dom tower. Good price

We ate here yesterday when it was 35 degrees outside. They have a new system where you have to wait 10 minutes per round and are allowed to order 3 appetizers per person. If you add the drinks package, you can order 2 appetizers and 1 drink. That wasn't clear, so we ordered 3 appetizers and wanted a cold beer, but that wasn't possible. The manager didn't allow it either, and we had to wait 10 minutes; truly incredibly bad service. After paying the 160 euros, I pointed out that I don't think it's acceptable to refuse to serve drinks because we made a mistake ordering. Instead of an apology or sorry, it was the system's fault... very disappointing. Once again, I'm not sure if I'll want to come back here if this is how you treat guests.

Sushi OK, if you can handle noisy trash 😣music !!

After I mentioned 4 times that I have gluten allergy and ordering items that were marked gluten free on the menu, they managed to serve me sushi with crumbs on top in the first 10 min. I am now quite sick and it will take me weeks to recover. Awful service. Avoid of you have any allergies because they pay no attention.

Reception was agressive. Turned me down because of the color of my skin. Will file suit

Worst business ever. Disgusting fries and refused me extra mayonaise. Not a joke i offered to pay. Do not recommend not even to my worst enemy

Unfortunately, I have never eaten so badly. The sushi rice was hard and tasted stale. Dishes were served cold; we mentioned this, and the next dishes were served cold again. The mojito tasted like everything but mojito; mint was nowhere to be found. We left after 2 rounds, but we received a 10% discount when paying. However, 92.00 euros for 10 pieces of nasty sushi is not worth it.

The food was delicious! Otherwise, it was a total mess. Orders weren't coming through properly. We had unlimited drinks, but kept getting super sparsely filled glasses. When paying, only the drinks were charged. We went back anyway to pay for the food as well, but she didn't recognize us anymore (we did pay, of course).

Very delicious, though it was on the expensive side...

We were received and helped very kindly, and the food was on the table super fast!

Yesterday, we had the pleasure of being guests at the amazing nothing-you-can-eat concept. We were served a maximum of 3 rounds all evening. After that, the staff came by about every 20 minutes to ask if they could be of any further assistance and if everything was still going well. Only to then fail to bring any food or drinks. When we finally decided to leave, a complete tsunami of sushi suddenly arrived. 20 plates at once. The explanation? "The system." It was all the system's fault. Next, we received the promise: "We really aren't going to make you pay the full price." The compensation? A whole 15 percent discount! For an evening where we never saw most of our food and drinks. Any further compensation, such as clicking on the menu without drinks, suddenly turned out to be impossible, and to top it all off, the owner came to explain that we should have spoken to the staff. That staff who stood at our table all evening only to bring nothing. And then the story started that there is little margin on all-you-can-eat. Our problem, of course... I am just curious whether those last plates of sushi have arrived by now or are still on their way via the system. If you aren't hungry or thirsty and don't need service, I would highly recommend Sushi Koi. Otherwise, just stay away.

Delicious food, the owner is very sweet. Definitely recommended. Fast service and helpful staff. The meat roll (if that's what it's called) is highly recommended!!!!!!!

After today, I am completely turned off by Sushi Koi. I made two lunch reservations and received a confirmation. I always go for lunch and have never had any problems, but apparently there is new staff working there... We went for lunch at 1:00 PM, and when ordering, I realized there was more choice than I used to have. I asked the staff about this twice, and according to them, it was just lunch, but I kept doubting it, so I brought it up multiple times... Even though I received confirmation three times that I had simply booked lunch and would pay for that, the shock of 113 euros came when I went to pay, where they charged me for dinner twice. Shamelessly, they don't try to resolve anything for you, and you just have to pay the bill. They admitted the mistake, but despite that, I was still made to pay the bill... Dinner at 1:00 PM?? Yeah right... They've become scammers :) I'm never going back there again!

Disappointing! The quality of food was questionable, the sushi was not fresh and the snacks were very average of and for that price, I was not happy! The overall atmosphere was meh. Most of the staff weren't very friendly or welcoming. I won't be returning.

Besides the reheated microwave food, the service was mediocre. We were served after 20 minutes and there were hairs in our food. The gyoza was rock hard and some of the meat was raw. 2 out of 3 got food poisoning lol. This place is recommended if you are drunk and want to eat disgusting food and drink a lot more. I advise against it.

What a scam, drinks are expensive and you have to pay extra for a few things even though it's an all-you-can-eat.

All-you-can-drink was really good, but they ruined it with a time limit and removing a lot of items from the concept. Avoid this place!!!

We had a misunderstanding about the cocktail deal, because it was still on your website.

Definitely not a top-notch place. A few friends went there and you have to wait a super long time before you get anything. A concept like this needs to run fast, but instead, this place runs on passing things around as slowly as possible.

Cozy sushi restaurant in the center of Utrecht with good value for money. The atmosphere was pleasant and the dishes tasted good. At the beginning, we did have to wait quite a long time for our orders, probably due to it being busy. Fortunately, as the restaurant quieted down, this went faster and faster. All in all, a nice experience and certainly a great place to eat sushi in Utrecht.

The quality has deteriorated significantly. There are fewer sushi options on the menu. All sushi with cheese has been removed. Some sushi that is supposed to be hot was served cold. Very disappointing. The staff, however, was very friendly.

Food tasted good overall, but the service was really slow. We had to wait around 15 minutes every round before the food arrived, which got frustrating after a while. The sushi also had way too much rice compared to the filling. It honestly felt more like an ‘all you can wait’ than an all you can eat. The quality was decent, but the waiting times definitely took away from the experience.

it was ok just the service was very slow and it was literally an all u can wait because we waited longer for the food then eating it

I ate here recently for my birthday with my family. Normally, it was always super tasty and cozy. Unfortunately, the quality of the food and the nice atmosphere have been declining more and more. We had also ordered the all-in-a-can drink, but during round 1 we ordered a Heineken on tap and received a different blonde beer, which we found strange, so we asked what was wrong. It turned out the tap was empty (that can happen, of course). After round 3, my brother and I had only one sip of beer left in our glasses, even though we had already ordered a new one. The manager said (he looked like the parents' son) "you have to pay for everything you don't drink or eat." He came across as anything but hospitable. By round 5, all the other beer was suddenly gone as well. We asked if there were any other beers included in the all-in-a-can drink, when our server said they could arrange a beer for us, which was very sweet. It turned out they had secretly just added the beers to the bill anyway. Very low move, and then still threatening to call the police because we didn't want to pay. It's a real shame you changed it like this; it was a really great restaurant. Now I wouldn't even suggest eating with a homeless person.

We had bought the unlimited drinks add-on, after which we ordered Heineken, but were given a vague blonde beer that wasn't mentioned until we asked. After that, we thought, fine, then the blonde beer, but the manager's little kid or something got angry because they claimed we were ordering beer too quickly, even though they hadn't brought one of our rounds at all. Then the blonde beer ran out too, and we asked if we could have the specialty beers instead, because we had paid for unlimited drinks and wanted to drink some beer, which our waitress (a very nice girl) agreed to. But when we left, the little kid said that we did have to pay for the (specialty) beers, which led to a heated discussion; in the end, we didn't pay for the extra beer. Our waitress's service was top-notch, but otherwise it's a bad place; it was a great place 3 years ago, but yeah, everything goes under eventually.

Went there again after a year and was kind of disappointed that they didn’t have the tablets anymore. Kind of takes away from the social aspect when one person has to show their small screen and has their head in their phone so often. Food was nice

It used to be our favorite sushi restaurant, but for the past month they've had a new menu with basically nothing new, yet everything is more expensive. We used to be able to eat deliciously here for 80 euros. Now it's about 110 euros. That's really getting a bit crazy. What a shame!!

I recently visited Sushi Koi in Utrecht and, unfortunately, it was a disappointing experience. We ordered multiple rounds, but time and again, dishes either didn't arrive at all or were brought to the wrong table. We even received sushi intended for others. When we reported this to the staff, their response was: “Oh, apologies,” but they didn't take it away, meaning we had to eat it anyway. Even worse, the fish itself tasted like cleaning soap. I reported this to the cashier, a young man, but he said he had tasted the sushi rice and hadn't noticed anything strange. I then clearly indicated that it was the fish, but he offered no solution. Eventually, he said: “Then it will be 39.95 euros, please,” and nothing more than an apology came. The cashier at the front seemed completely uninterested as well. In short, this was really not a pleasant experience, and I would not be returning here. I had read the reviews of this restaurant beforehand, and they already gave mixed impressions, but I thought anyway: let's give it a chance. Unfortunately, I shouldn't have done that.

There are much better sushi places in Utrecht.

All you can eat order took awhile

Very tasty. We were sitting in the middle, though, very close to others.

After an email confirmation of a reservation for 8 people for April 7, I received a text message cancelling the reservation. It was possible to reschedule the reservation for April 6, though. That was completely useless to me. Worthless. I will never eat here.

Bad service. I made a reservation by phone for a dinner with my team of 10 people. This was in order and confirmed. Then, less than a week in advance, I received a call saying the boss had decided to keep the restaurant closed on the Tuesday after Easter. I had to find an alternative dining spot for a group of 10 at short notice.

The chairs and benches are filthy. The food is also substandard.

Hair in the food, only received 4 dishes in two and a half hours.

Terrible place, no attention for the guests and the quality of the food was awful too. And I haven't even started on the staff. Simply dreadful, don't come here...

A bit mediocre in terms of atmosphere and service—don't forget something else—the food was okay but pricey.

The food was good, but the service wasn’t as great compered to other branches. Also this branch has been acquainted by other owners so there’s a bit of price differences with other branches.

Ordered Heineken got brand white beer Complained and told no Heineken available ( but still showing as available on menu card). Food was so so, many dishes not received. Used to be good, I wouldn't go back again.

The food was fine. The first employee didn't make eye contact and mumbled, which made the atmosphere a bit awkward. Fortunately, we were then helped by another employee who was friendly and helpful.

We always enjoy lunch here. The price-quality ratio is excellent, and salmon sashimi is included. Edit: Recently, the restaurant was very cold, which was quite unpleasant. The restrooms were warm, though. I've changed my review to 2 stars because my muscles are still tense from the cold. We also used to get discounts on drinks with our discount card, several times. But not anymore. We've been regulars here for years, but we're now looking for something else.

Before February, there was an all-inclusive drinks package for 10.00, including craft beers. From February onwards, it is still available, but apparently without. We received the bill and I paid 10.00 for the package, but also for 3 Affligems at 5.75 each, even though that was the only thing I drank and used to be included. It wasn't mentioned that this had changed, and they made a fuss when I brought it up. ‘It’s been almost 3 weeks since that took effect.’ As if I go there every week, lol. I also understand that there is a new owner. Some dishes have gone downhill. I think in a while this place will go from a 9/10 to a 6/10.

We dined last Saturday on February 14th. We were greeted kindly upon arrival and immediately shown to our table. We received a good explanation from the host, I presume, in the red blouse. The food arrived quickly and tasted excellent. You order via QR code with your phone or you can ask the staff for a tablet. Some of the staff couldn't even crack a smile and were often joking around behind the counter. All in all, the food was excellent and the atmosphere was superb. The only downside was some of the staff.

The food is all of very low quality and made without any love or passion. You shouldn't expect anything in terms of service either. All food and drinks are simply dumped on the table without any explanation of what's being served or a question about who the drinks are for. We often received items we hadn't ordered. When the waitstaff wants to take plates and glasses away, you have to help them with their orders, so ultimately, as a guest, you're providing more service to the waitstaff than the waiter. For the price this costs, you can get a much better dining experience with higher-quality dishes than this.

We had a lovely meal with our children.

Mediocre sushi restaurant. The food was good, but average. The staff wasn't very enthusiastic, and the atmosphere is a bit of a letdown.

I asked beforehand if my girlfriend could take advantage of the free meal on her birthday. Then, upon arrival, I double-checked and asked to sit at the table. All three gentlemen said it wouldn't be a problem. Apparently, there was a problem with paying, and we argued for five minutes. Please inform your staff properly. Next time, just go back to Umami.

Had a good meal, not noisy. 50 euros pp for unlimited food and drinks, not cheap, but you get what you pay for.

We ate here twice with a large group, but unfortunately, neither experience was a success. The atmosphere and service left much to be desired. The benches and chairs were dirty and broken, and it was very cold in the restaurant. Despite it being quiet, we were often ignored and had to walk to the staff for help. Some staff members wore earbuds, so they couldn't hear us. Furthermore, we regularly received dishes that weren't meant for our table, and our orders took a very long time to arrive, even though the restaurant was nearly empty. All in all, not a pleasant experience, and we won't be repeating it.

You can see this place was beautiful when they first opened. However, when you walk in you immediately notice that it’s not been maintained well: many of the chairs look and are dirty and the benches are ripped. We mentioned this to the staff, one of whom said this was because the owner doesn’t want to invest in keeping the place looking fresh. The staff are not unfriendly, they are just not too interested. The food is ok, I’ve had better but also worse. I won’t be going here again. The place is not cheap, for that price one would expect more.

Admittedly, the sushi is delicious, but the staff seems disinterested and practically throws the food on your table. When I asked what the dish of the month was, I was told it was the waiter's first day, and he walked away laughing. The whole thing feels rather dull. With a total all-inclusive time of 2.5 hours, 25 minutes had already vanished (?). They were supposed to solve this by providing a tablet for the lost time, but we never received one.

Best way to describe this experience was a bit of a mixed bag. This is probably the 5th Asian style buffet restaurant we have been to in Netherlands and I would rank this one at 4th. You order the dishes via your mobile device and you are able to add unlimited drinks for 10 Euro (which we did). We started with sushi which was good and then some other Asian dishes off the menu. The beef dishes with the exception of the skillet beef were excellent, the skillet beef was chewy. The squid was also chewy and I did not like the beef curry at all. The spicy fried chicken was also very dry. The sushi was good, beef skewer and duck was great. And there were a few other dishes which we loved as well. We enjoyed the desserts especially the lava cake (worth the 2.5 Euro additional fee). The cocktails were honestly bot great, tasted like a premix. Service was excellent and efficient.

Delicious food and good service

Varied menu, attentive and fast service, quiet and cozy seating. First experience was great!

The food was great, service was mixed. We didn’t get a great explanation of the food and drinks package but the table next to us did.

I used to go here with great satisfaction, but the quality of the food has really deteriorated (and the prices have, of course, gone up considerably). I wouldn't recommend it.

A little less than sumo But still very tasty

It was great! We were there for the third time, and they had the limited-time drinks menu! You can already cover that with just two cocktails! The food is also delicious and served quickly! Sometimes they forget a dish, but you can just order it again. The staff is friendly. Only the dessert menu seems to be getting smaller and more expensive.

The sushi is good, but the hot dishes are mediocre, mainly due to the excessive use of sweet sauce. The cocktails aren't very good either. The service is fast, friendly, and cheerful.

Sushi Koi was one of my favorite places to enjoy a friendly meal, until I went there last week. They insisted on only allowing us one drink per round. This meant we couldn't order water with our wine, and they constantly monitored whether we'd finished our drinks before ordering a new one. It was a nasty atmosphere and made the atmosphere very unsociable and uncomfortable. It's a shame the all-you-can-drink feeling is being completely taken away. By the way, one server was very attentive. I hope you find another way to fulfill the all-you-can-drink requirement.