Burger King in Burgwallen-Nieuwe Zijde

Best place to eat in Amsterdam (no joke)

I heard the blondie was disappointing (the food not the person)

The food is ok, but they have introduced return glasses for which the deposit is returned. But they made the process so complicated and it doesn't always work to give up and not ask for that euro back.

Messy and there's a charge for the dirty toilets

Terrible experience at this Burger King. EVERYTHING costs extra: - €1 deposit for drinks (and refund via IBAN ONLY for Europeans, it's clearly theft) - €1 to use the toilet even if you're a customer - They block off three-quarters of the dining area from 8 pm even though the restaurant closes at 11 pm, which is totally SHAMEFUL and outrageous. - They put your entire order in takeaway bags and you don't get a tray - Not to mention the €0.80 charge per sauce. If this is how they treat customers, they might as well close down.

Absolutely unacceptable. On top of ordering, you have to pay another €1 to use a dirty toilet. It's outrageous, especially in a chain like Burger King. A minimum of hygiene and respect for customers would be the very least they could do. The staff were pleasant nonetheless.

Everything costs extra: €1 for drinks, €0.80 for sauces, €1 for the toilets (even for customers), no tray provided... And a huge part of the dining room is inaccessible from 8 pm... Quite frustrating.

Everything was poorly made at this expensive Burger King, and the servers were practically spitting in your face. I gave the burger a 2 because it was less bad than the rest, but it still wasn't great.

The location was very good just two blocks from famous Dam Square. We had Veg Classic Burger, Veg Barbecue Burger and Onion Rings. The food was quite good. it was value for money. The service was fast and good ambiance. Worth Visiting...

Terrible situation with the toilet. You have to pay one euro to enter and still the device is not working!!!

Worst personnel ever. One of worst interactions I've ever had. After placing the order (and PAYING), the machine didn't print the receipt with the order number on it so I went and told them. When she asked me for the order number order I answered that I wasn't sure about it and she angrily made me recite the whole order item by item in front of everyone (it was a huge order for 3 people and I'm not a native english speaker). Whenever I got an item name wrong she would say "no this isn't your order, you're not going to eat". Truly humiliating.

The fact that you pay for order and you have to pay extra 1€ for going to the toilet it is really ironic !! Very disappointed!!

I’m paying for a full meal, and I am not allowed to use the restrooms for free, I had to pay 1€ to use it. Unacceptable. The guy behind the pass was really demanding and answered to me this is Netherlands. lol

The worst place in Amsterdam, the cola tastes like water, the burgers are not tasty, the employees sleep instead of working, the worst place I have ever been to

The Burger King was clean, and the food was excellent. But charging €1 for the toilet is a disgrace—especially when you just want to wash your hands.

Delivery. Super slow service, and it's expensive compared to elsewhere, otherwise the burger and fries are good.

I was here on May 4th, fine citizens, only it was deathly quiet. I was scared to death. I think people should remember my experience. Everyone stood outside behind the fences, silent and in line, never again.

Slowest service in the world. You should see them in the kitchen, it's a joke, it's like a parody of a movie!! They're forcing us to pay for a drink for the first euro.

The food was terrible; everything was tough and completely inedible. The atmosphere was awful, with no music at all, and the service was slow.

Three different employees gave me better service than I ever got in Burger King before. Great job 👏.

1 euro! That's the price to access a dump, and by dump, I mean the toilets. The floor is covered in water, used toilet paper and dirt on the seats, and a sink of questionable cleanliness. As for the urinal, your privacy is exposed to your colleagues' natural needs. The handwashing is terrible, with a dirty soap knob, a dirty sink, and water on the floor that doesn't encourage you to respect hygiene rules. In short, this is the first time I've had to give a one-star review. For a first impression of the country, this sets the bar very low. 1 euro! It's the price to have access to a dump, by charging me for the toilets. The sun, used toilet paper, and sold on the windows, a dump of a dirty clean. Quantity of the urinal, the private exposure of which is retroactively exposed to the natural devoir. The lavage of the mains exécrable, bouton pour le savon sale, évier sale, eau au sol n'incitant only to respect the rules of hygiene. In summary, the premiere follows a review. Pour une première impression du pays, cela met la barre très basse. 1 euro! That's the price to get access to a dump, and by dump I mean the toilets. The floor full of water, used toilet paper and dirt on the seats, a sink of questionable cleanliness. As for the urinal, your privacy is exposed to your fellow men of natural duty. Hand washing terrible, dirty button for the soap, dirty sink, water on the floor not inviting to respect hygiene rules. In summary, this is the first time I have to give one star in a review. For a first impression of the country, this sets the bar very low.

Horrible experience I was sitting with my family and the worker in a rude way told me to stand up. Nice way to treat your turism

We went to this Burger King for almost a month and had burgers, nothing to write home about. The meat was truly excellent, and the fries were too. The only downside is the slightly high price. The hotel's price is a bit above average for all European Burger Kings, and even for service, you have to pay €1 even if you show a receipt. In my humble opinion, this is absurd. In a restaurant where you spend €40 to €50, you also have to pay €1 to use the bathroom, not to mention wash your hands. I'm only giving it three stars for the food.

They charge you to use the bathroom and they’re not clean at all

Unfortunately our experience was so negative, that we wouldn't want our worst enemy to go through it, due to how awful the service and atmosphere was. First off, the receipt where you would leave a feedback on the fast food restaurant, was instantly taken away by the cashier, we ordered for eatting in, only to be served with take away bags, (just to clarify this was at 10:00PM and restaurant closes at 11:00PM). We went to eat upstairs due to limited tables downstairs and after we sat down, we were asked by the crew member to change our place as he already cleaned the area. After we noticed that the chairs were stacked on the tables. We moved and while we were eating we realised that the same crew member was not letting the other customers throw away the rubbish in the bin, and pointed to them to throw it downstairs. Not to mention, that the same stuff members was on his phone, wearing headphones all this time and speaking to someone on a phone call. I've worked this job years ago in my country and I cna confirm this is creating a bad reputation and name to the company. If there was a visit of a mystery customer, this restaurant would have been closed off instantly. P.S. as stated in another review, unfortunately the crew member that we encountered upstairs is still not fired.

I know that foreign cuisine is not comparable to Italian cuisine... but I was hoping that at least fast food would be the same... but no, I'm eating a hamburger that looks like a cardboard coaster

The burgers are very dry, not juicy. The toilet for customers is paid!!! To wash your hands before and after eating, you have to pay 1 euro, per customer!!! The toilet was very dirty! I see this for the first time in Burger King!!! They don't give tokens to the toilet, although it is written on the machine.

Much too expensive, pay toilets and returnable glasses where you have to put your bank details to get reimbursed!!!!

No, you have to pay a deposit on the cup. You can only get it back online (NOT IN STORE). Please note: You must have at least three cups. Rip-off. You have to pay extra to use the restroom.

The staff was very friendly, but the food was disappointing, especially considering the price. The wait time, even for me, was incredibly long, even though it wasn't that busy.

The food is good, though a bit pricey. The order was correct, and the staff is very friendly. Be careful with the restrooms. If you're paying for them, they should be clean. We're from France, and the restrooms aren't cleaner, but they are free. In Paris, customers would complain at the counter.

We were treated poorly, and they didn't allow us to eat in the restaurant. The restrooms are also dirty and smelly.

While you are eating, your table is being wiped clean and staff keep nagging you to help even though you don't want them to.

Stepping into Burger King today feels like a trip back in time, a nostalgic echo of the late 80s when a simple Junior Whopper Happy Meal was the pinnacle of culinary delight. For a child with an "untrained flavour palette," that first bite was nothing short of magical—a foundational food memory that still lingers today. I can still hear the cashier's voice, calling out the order to the kitchen through the microphone attached to the cash register. This wasn't just any Burger King; it was THE Burger King, the very place where my journey with the brand began. This is where I had my very first meal from them. Even as the world has changed, it's reassuring to see some things stay the same. The prime location where that first meal was devoured still stands, a monument to childhood cravings. Though the decor and branding may have evolved and the menu expanded, the core of the experience remains. The excitement of getting a meal was amplified by the simple joy of a balloon and sometimes a paper crown—a small gesture that created a big impression. While the sophisticated palate of today might find nuances that the child of the 80s couldn't, the craving for a Whopper remains a powerful connection to the past. It's more than just a burger; it's a taste of a simpler time, a reminder of that first, delicious memory at Burger King.

Easily the worst Burger King I have been to You can only select two languages at the terminal (dutch and english) while literally every other one I've been to had more, they made the option to remove certain things from your burger or whatever so confusing (instead of giving you both the option to remove and add extra stuff with increasing or decreasing the number like every other location, you have to add +1 to REMOVE one thing and no option for extras) They charge you extra to get a reusable cup and you have no other option, then they charge you extra to get a dip for your fries when normally you should get one free in other locations, ontop the fries weren't even salted or anything like that, they didn't give you any napkins to clean your mouth and all that, the cups didn't have any lids or straws, they filled the drink with ice which you probably might accidentally swallow when drinking because they don't give you a straw, then there is this guy who just lures you to a seat like its some sort of fancy restaurant and just wants to take away your plate when some of us stand up, then they also charge extra just to use the bathroom, the female bathroom literally has one stall that doesn't have a lock, and I almost got kicked out by a worker because I am apparently not a woman (so much for being inclusive and lgbt friendly in the Netherlands) and the burgers just tasted mid. I do not recommend this place at all from all the Burger Kings I have ever been to in Europe. Try searching for a other location or just don't eat BK in Amsterdam.

Bad service! And they charge you for using the bathroom! Disgraceful! The employees should take a customer service course.

You have to pay for the bathroom even inside the premises

A bad burger king... I was not satisfied

By far the worst Burger King I've ever been to. Above-average prices. They gave me drinks filled with ice when I didn't want ice. They told me I had to choose from the machine. There wasn't that option. They gave me one napkin for three meals and one tray. The staff were incredibly rude. Even the tax office would be nicer. After paying for the meal, you have to pay 1 euro for each glass. A rip-off. You have to pay for the bathroom! Absurd and unacceptable. In a place where you eat with your hands, there's no place to wash them? Never again!

Food was okay Staff at the cashier were nice but the missed up the whole order. The cleaning person upstairs didn't like it that people are still coming as obvious he didn't want to keep cleaning

Food is okay, but you can't customize the size of your menu, so you automatically get a "larfe" (large portion) for which you pay an extra 3 euros. If you order at the cash register, you have to pay cash, which nobody does. It's a classic scam. Other Burger Kings have this problem too. Just let people choose between "normal" and "large"!

The staff is downright awful — rude, arrogant, and completely unfit to work with people.

Very good, although here in the Netherlands they are slower than in Spain, but you end up getting used to it.

Warning: They will try to make it impossible to return your cup, for which they make you pay 1 euro. You have to go back into line and ask people at the desk to scan the cup, in order to return it. This is how they earn extra money.

Unhygienic. You have to pay for the restrooms separately, and you can't reuse them. And they look even worse. A clear no-go for this branch.

Food and staff are good took a very long time until my order came

The food wasn't great... It was cold, but otherwise okay. The staff was generally friendly. It was reasonably clean. One downside is that you have to pay for the restroom, even though you're already paying a lot for the food. There were a few outlets upstairs for charging your phone, which is handy. And you can enjoy the view outside through the large windows.

I’m vegetarian so I really appreciated the choice of having any burger modified to our likings (with the beyond-meat burger). I got the king Jr meal because I just wanted to try it. I received no box, no toy, not even the right order. I ordered a cheeseburger (veg version), I got it and it had the correct label, but to my surprise, it had no cheese. It was still pretty good, just not what I wanted. The staff was pretty rude, too. We were on vacation and didn’t know how the toilets work (if we need to pay for it or if we just need the receipt) and not only did she not explain the system to us, but she also looked at us as if we were stupid when we asked if we needed to pay for it. So we asked another girl there who told us it costs 1€ to go to the toilet, she was overall nice in comparison to the other girl.

The worst mananged burger I’ve ever been. So slow, so underqualified staff.

Called in for a quick bite to eat as there wasn’t much of a wait. The burger and chips was very nice from here

There all standing there as if no one can do anything. Atleast prepare or help out.

Food tasted good and fresh. The tables in the upper floor were very well maintained by the worker. He instantly cleaned up every table. Congratulations! This is very rare to see in a Burger King store.

They only had "reusable cups" but we were supposed to get our money back by scanning a qr code. It said it would also work for bank accounts in other EU countries but apparently only in Euro countries. The service was slow, the deposit machine was broken and the toilet cost 1 euro and on top of that I can't get my 3 euro deposit back. Luckily the food was okay.

Very disappointing experience at Burger King Nieuwendijk. Despite it not being busy, fries were pre-loaded in their small bags and cold, my drink was completely flat, and the sandwiches were nice. The place was dirty, and it took 23 minutes to get my order. The manager wasn’t rude to me personally, but I saw her being rude to others. I didn’t feel safe or comfortable something I’ve never experienced at McDonald’s

This Burger King is terrible. Not only do they charge for bathroom breaks, but also when you order from the menu, even though it includes a drink, you have to pay €1 for a glass. When we got the burgers, they weren't exactly what we ordered, and to top it off, a rather grumpy employee started kicking us out because he had to clean up! Long live the BKs of Spain!

You have to pay one euro for the toilet. And they don't speak a word of Dutch.

Classic BK even if it seemed less fast than the others..

Together with the MC next to him, they fight to see who serves the slowest and worst.

We only used the restroom here for 1 euro per person. Restrooms were moderately clean!

I ordered some food , I want to go to the toilet and guess what? You have to pay for it even if you are a customer

I have never seen so many monkeys in a burger king. All ill-mannered monkeys occupying the whole upstairs.

I ate here with a friend and ordered loaded fries with bacon and cheese and a banana milkshake. First there was too little sauce and bacon on those fries so I went back and after a discussion I got more bacon and cheese sauce, now I'm really happy I'm going to sit back and I'm going to taste that milkshake and you guessed it vanilla milkshake while I had ordered a banana. I did get my banana milkshake afterwards, but this makes no sense!

Rude and disinterested girl working, gave us a broken glass, later we saw that she forgot to put a spoon for ice cream, she doesn't even know how to apologize. Average food, Twix ice cream is tasteless, it's mostly vanilla ice cream with a little sprinkle of biscuits, caramel and chocolate crumbs on top. Messy, sticky floors, they charge for the toilet even though you came to eat. Horrible, I don't recommend anyone to come here.

Waited a total of 45 minutes for 1 ice cream. After 15 minutes I asked why it was taking so long. "They are going down numbers from bottom to top" I waited another 15 minutes until my number was there. 10 orders later still no ice cream. I asked again and it turned out to be ready for 15 minutes completely melted. Had to wait another 15 minutes. After a total of 15 minutes I finally got a smartie ice cream with literally 7 smarties (I counted them)

Just had my worst experience ever at a Burger King. 30min wait, too little staff, surprised with every order that no fries are fried and a manager who walks around stressed but does not help to deliver the orders faster. For me the last time here

Very bad burger king Food lukewarm. Coke lukewarm and no fizz in it. Staff not customer friendly Deposit machine does not work so then we have to wait again for the cash register One of the worst Burger kings I have ever encountered

Very satisfied, exactly what you can expect from Burger King

I ordered two sandwich of cheeseburger meal for 5.45 euro and it was incredibly fresh, hot, and flavorful, the sauce was balanced and the grilled taste really stood out. However, the service was very slow; I waited over 20 minutes. Thankfully, the manager was extremely professional and helpful, he calmly handled complaints and even assisted me with the reusable cup refund. Great food, excellent management, but service speed needs improvement.

I wait half an hour for a menu and the people in front of me get their food first, even though it is the same amount of food

Don’t go to the Burger King in Amsterdam WORST SERVICE EVER!

Missheard two out of three orders, bland food + food came out in 30 sec

It is and remains a fast-foot company. Unfortunately, none of the staff members spoke a word of Dutch. Below it is a bare intention. order and go. Boring beyond.

The sauces aren't free, even if you order fries or other snacks that typically come with them. The restrooms are overpriced and not complimentary. The staff is rude.

Terrible restaurant. The staff is frostbitten, plus there is such a flow of people from 5 people in the kitchen. They didn't want to accept cash at the checkout. You need to wait 30 minutes for your small order. The toilet costs 1 euro!!! Dirty toilet, how much does it cost???? Complete disappointment!

If there were zero stars, I would give it. The most disgusting restaurant. There are no drink refills. The staff is disgusting. Simple hamlo. Orders are mixed up.

Half the staff is small, one half does everything and serves the burgers, the other half cannot pack the order and the burgers are spread out in a warehouse of 20-30 units. This is terrible.

This is trash! it sucks! A barn with a paid toilet, they've gone completely crazy! Considering that the toilet is terribly dirty, the floor is sticky everywhere. AND WAIT 40 MINUTES FOR YOUR ORDER!

Food was bland, fries tasted like it was fried in the morning. We went in around 8:15 in the evening. We received our order 40 mins later, we went upstairs to have our table, the employee upstairs was really rude, apparently he’s already cleaning a part of the area upstairs. Chairs were already on the table. The guy said “you sit there or wherever, not my problem” he was very arrogant and obviously does not like to work. Here’s a picture of him. I hope he gets fired! We felt really un-welcomed

Wash hands before eating, I thought it was common sense. Here you need 1 euro to have this basic hygiene

Slowest personel ever. Everyone seemed asleep. I waited 15!! Minutes on a simple Cheeseburger. "Fast" food not true to the name... Toilet costs 1€ no matter whether you are a customer or not. For that amount of money you get a nasty and dirty bathroom.

Disappointing for a burger king, random cleaning, toilets for 1€ and dirty.

Among the places we visited a lot during our trips abroad, my favorite is spicy chicken.

I once got chicken nuggets even though I ordered two, and no sauce. !!!!!!!

The burger was cold and the meat was ridiculous. There was an hour left until they closed and they were already cleaning everything and they hardly left any free tables, plus they turned on the cold air to scare away people. They charge €1 to go to the bathroom, even if you are a customer.

Very bad atmosphere, bad service, and very poorly educated people, impossible to have a conversation. I ordered with consumption in the store and after 10 minutes they took me out without prior notice and it took me 2 minutes from that moment to leave, they started rushing me

Only ordered 6 Nuggets, waited 10 Minutes to get them, left in a hurry, only to find out I got *3* instead of 6 Nuggets. Worst experience ever

It seems horrible to me that they charge to go to the bathroom while consuming in the place. On top of that the bathrooms are dirty, so it's really unintelligible.

It's not what I expected, very different from reality.

Worst burger king I have EVER stepped foot in. The food? Bland and cold and not worth a cent of the money you pay for it. The screens will tell you the food is 5 euros; don't fall for it! You will end up paying 14 euros for a small tastless burger and a 'large' fries wich contains about 3 fries. And if you have to pee? Ofcourse you can; for 1 euro You would also think; if they ask a euro for the toilets, they will at least be clean. But even here you will be very wrong because as expected they are filthy and not cleaned. The staff on top of everything are rude aswell. Wasted money for no service or cleaniness and distasteful food. Dissapointment through and through.

The waiter Giovanni was very rude. He didn't want to make our order as we wanted horrible not to return. I hope he gets fired soon no empathy.

Quality was quite low and we had to wait a very long time. During my visit, youth were arrested in front of the windows, nice atmosphere everywhere.

I was there this morning to order 2 burgers to take out. Ladies there are very friendly and helpful, I really appreciate that.

The most awful burgers I ever ate, they were tiny and bland.

They always seem to forget something. Sometimes the bacon on my friends burger, other times the fries. Food is decent tho.

The size of the food was relatively good. We ordered a double burger with bacon, it tasted good

One of the worst fast food to eat there.

ATTENTION Customer fraud Deposit machine does not recognize cup Deposit return not possible... as a tourist I have better plans... have fun with the obligation to tip 👍

Great burger king. Compared to the French price, it's cheaper (I was very surprised). The service is fast!

french fries were amazing even w/o ketchup 😋

No. Slow, floor incredibly dirty, no free toilets for customers. You're not friendly either.