HBC Utrecht in Wijk 03 Overvecht

I ordered food from here and had to wait almost one hour and thirty minutes. I called the restaurant and the man told me they were making my order, after some more time I then cycled to the restaurant as it was about to close and found it empty with nobody making my order. One worker was outside smoking and the other two were talking to each other whilst my order was on the desk. I then had to wait for them to make my food and I cycled home with my order that should’ve been delivered one hour and a half prior.

Ordered food at 22:50 the restaurant closes at 23:30 never received my food so I better not order there.

This is absolutely the last time I'll be back. It's always such a hassle, everything is filthy. I ordered takeout, and it included a children's menu. The sauce had to be ordered separately, which was fine, but there were no gifts. And just don't say anything! Only when I checked the order in the store and saw there was no gift did she say, "It's gone." Why don't you just tell me right away? I'll just order fries and chicken nuggets... you order a children's menu for the gift (duh). I had a menu, but couldn't choose my own drink!? The sauce also costs extra, of course... Disinterested staff, a unique atmosphere, lots of staff (?) working the counter without work clothes. The restrooms are absolutely filthy... which is great with a 6-year-old daughter... So, never again for us! It's a terrible place, poor service, and disinterested staff. The lady behind the counter, find another job! At the garbage disposal or something, you don't have to interact with customers because you can't... Terrible.

Order was under milkshake, and they don't want to send a new one.

Ordered a burger from these guys. I asked for Twister fries and a Fanta. It turned out to be regular fries and no Fanta. Bro, I just want my Fanta. WhatTheFanta, bro. The burger was delicious, though, as dry as the Sahara. I miss my Fanta.

Dirty tables and chairs, extremely rude staff, food not stored properly, and I got sick from eating it. Inspections should be carried out very soon. Avoid if you want to maintain your health and mental well-being.

The employee was very arrogant on the phone. They wrote down the orders incorrectly, resulting in the wrong delivery. Now I had to eat the food cold because the delivery driver swapped the orders again. She asked me very condescendingly if I wanted a refund or a new order. My advice: never order from here.

Beautiful restaurant, centrally located, delicious food. I'll be back next time. Great! 👍🔥

It was really delicious and those hot wings are really delicious and those wraps

Once and never, never, never again. There was a gentleman, I think the owner because he was behind the counter without his uniform, who smoked three cigarettes right in front of the door in the twenty minutes I was there. A disgusting cloud of cigarette smoke wafted in constantly, and I sat in the back of the restaurant to avoid accidentally getting secondhand lung cancer. I think the man has two sons, about ten or eleven years old. One of them was watching something on a tablet with the volume cranked up LOUD. At one point, the child lay down on the floor (of, mind you, a fast-food restaurant). A moment later, he sprayed a bottle of soda around. And not a single staff member said anything, let alone his chain-smoking father. If this had been a secret camera show and I was the butt of a joke, like "It can't be that bad in the restaurant business!" I would have believed it. I asked for a chicken dish, and there wasn't one. That's one of the items that's displayed in large letters for ordering; just tell them in advance that it's currently unavailable. What also seemed very unhygienic was a plastic container for returnable bottles and cans, right in front of the trash can. Yes, it's very inconvenient with the deposit system, but do you know what attracts open cans and soda bottles, especially in the summer? Insects. Remove those bottles and cans as soon as possible and rinse them. The food itself was okay. The chicken wings were supposed to be "spicy," but I doubt I got the right ones.

Disgusting food, rude owner, called a liar, "everything's gone," extremely high prices, zero customer service, NEVER AGAIN! Better close that place down.

Have ordered food here before and it was fine then. So today I ordered another box for 22.50 (pick up) The fries were limp and white, and my sandwich was really disgusting. The meat was hard and tough and inedible. You could have smashed a window with it. (it was old) It felt like a piece of a shoe sole. The sandwich was also not really made with love. This is really outrageous, so you get fries that are just as white and limp as my ex, and a hamburger bun that you can make flip-flops out of. People who are stuck in the water don't even get this. Next time I'll get a sandwich at the AH for 1.50

Food mediocre. Forgot to send a combo box and then come up with an excuse about delivery people and that it really can't be done today. If we want to eat tomorrow, oh yes, only if we come to pick up. Not the way to handle a complaint correctly. Definitely won't order here again.

Pretty good BUT it was pricey 23,50€ for 2 burgers is a bit pricy fries where the best me and my dad both liked the fries the most but the spicy beef burger I would give a 3,5 the fries a 4 but the hygiëne is so bad mold on the toilet and no soap there was pee every where but over all a 2 Wouldn’t recommend for little children but they have a play place for the kids cause the toilets are dirty and is smell like poop But just so all of you know the fries were the best. And I hope that you don’t have the same hygiene problems on the toilets Chairs were dirty every you would sit Have a nice day. Kay and his dad (my dad didn’t want his name)

Really disgusting place. Toilets very nasty. Tables and seating area dirty with sigarettes. Food was poor quality. The spicy chicken burger was not a burger. They use tasteless boneless chicken piece. The bread they use was old. The worker who helped us was uninterested and he had one very long nail, that looked weird and unhygienic. Also workers who smokes on the terrace. Very unprofessional. Really regret my spending of almost €70 for shitty food

I am their regular customer, everything is great and very budget-friendly, but as for the delivery, I have been waiting for the order for a while and it is not there yet! I am very angry and hungry. I will never order delivery from vitto again because it takes forever

We were extremely disappointed by this place. We didn't even have a chance to try the food. The staff were slow to take our order and we waited over 40 mins just to be told that they had forgotten our order

The service is good, tho the hygiene of this place is nasty.. the chairs look like they haven’t been cleaned and the childrens play space hasn’t been changed in years, also under the table i have seen grease and i had to wash my hand.. the food is great and delicious tho i’d rather just eat the food home instead of in the restaurant

Food is good but pay attention when paying as they charge for the sauce without prior approval. Overall good meals 👍

Food was really cold, not lukewarm but cold! Better spend your money elsewhere

Scam I ordered food, proof of it and never received my order! They call after a 30-minute walk, but you guessed it, no one answers

Not received half of the order, food cold, no salad or tomato in the burgers. The branch smells like sewer when you enter, in short, never again.

Too salty chicken. Burger was tasty

Excellent fast food. It's nice that there is a vegetarian option. Very friendly and polite help from the gentleman behind the counter. The location looks very hygienic. Hopefully things are just as hygienic in the kitchen, because I saw that some employees were not wearing a hairnet or gloves, although they did pick up the nuggets with their bare hands (without tongs or the like) - although this was before throwing them in the fryer. , but still. I hope that employees will at least be obliged to wash their hands every time.

The food was so nasty. I'm not really one to waste food so I thought I'd give the food to my dog. Well, after I gave your food to my dog, I discovered that he was no longer breathing. I lost my dog ​​because of your food. Better change your name to HDC. (HondenSlayerChicken) a child from Africa would even say I don't want a snack.

Always so nice with these people and the chicken rösti burgers are so nice and fresh and warm ♥️

I dropped the chicken patty on the floor and without a doubt threw it in the oil 🤢🤢 rude woman behind the cash register who most likely didn't feel like working, something was thrown on me 3 times by the children running there, it seemed like a childcare center there. Very unprofessional

Very customer unfriendly, the lady who helped me could have laughed a bit and been more customer friendly and the fries were too salty and gave me salt disease on the spot. Children work there as if it were an after-school care facility

Food was good, friendly staff. It's a nice place to go with family to eat.

Order a spicy burger, get a spicy chicken. If you order a kids menu, first there is no toy and then you get nail stickers. What does a child need with nails? Stickers for grown-ups. Mayonnaise is nowhere to be seen in the entire establishment. Faded glory. I'll never come back here again.

Eaten here several times. The staff is friendly and the food is quite tasty (although the price can be on the high side). I would just opt ​​for takeaway food instead of having it delivered. Otherwise you will get cold burgers and some limp fries.

Put on the door that you are open on the internet until 10 p.m. and then stand in front of a closed door at a quarter past 9. If you leave your business to small children who are busy with everything except running a business and only working with social media, things will not turn out well. Certainly not enough choice in the region to visit.

Citizens were unsalted. They had run out of chicken pieces for the bucket and it was not even 7:00 PM. A bit of a mix up with the order. Burgers were unsalted. They were out of chicken pieces for the bucket and it wasn't even 7pm yet. A bit of a confusion with the order.

You pay €0.50 extra on a can of drink while the deposit is €0.15, I thought it was very vague, and the prices indicated are also incorrect. Strange shop, better drive a little further for good service.

Nice restaurant food not my taste. Nice employees and good service

Worst thing in battle! Children who work there act as if it is a community center. If you want to order, they run to the back. Totally customer unfriendly. Food was also dry and the fries were cold. I never write reviews but this experience was so bad I have to.

The best 'really' best tenders in Utrecht. My opinion 🤣

Nice Burger restaurant with normal prices. Food was tasty. Interior and especially toilets need a makeover.

What a pauper gang. I had to pay almost 8 euros for a few frozen nuggets, and then I also had to pay an extra euro for a mini container of sauce. The benches and tables are worn and need to be replaced. never again!

The fries were limp and cold. The burger was floating in the paper. A pretty good beef burger. A bit greasy, but we like that.

Very irresponsible and unprofessional if you close earlier than stated. If you do that so often, you can at least mention on Google that you close at 10:00 PM instead of. 11:00 PM.

They don't forget to take money, but they do forget sandwiches

Don't forget to bring a whole sandwich for €10.80 (!!!!!!!) and all the sauce!!! Also doesn't answer the phone when you try to call. Also had to wait another 20 minutes for a few sandwiches. 1 person who can't eat anything now.

Waited 30 minutes for my food, only to come home without my burger. Great start to my weekend.

It's outrageous that you pay so much for food that you can't eat. Really abnormal. Bad service, disinterested and according to me no one who works there can read. At least if they can do it, they simply don't do it.

Assalamu'alaikum warahmatullahi wabarakatuh. Dear HBC, as a Muslim, I'm disheartened by the behavior of those workers wearing hijab. Their actions are disrespectful, especially among eachothers, and they tend to use offensive language. Astaghfirullah. I kindly request your attention.

Very poor service and food takes a really long time, I actually waited 2 and a half hours for my order. Last time

When the owner is here, great tent! Where you are welcomed with a smile! When the young staff walk here (read staff who do not have company credit! Read young man, flaxen moustache, braces actually not customer friendly at all, even read a bit rude, I am done with this for a while 😉 Next time we'll see who's there before we walk in!

Nice place with friendly staff and delicious Halal food.

Ladies behind the cash register with Khimar are very customer friendly, but they never have anything in stock. No chicken pieces milk shake ice cream. Pin that is always broken. However, those ladies were kind enough to offer alternatives to the chicken that is not there and an ice cream parlor nearby. If I give this business another chance, it will be because of those ladies

The food was delicious and the employees were very concerned, I was out of the store and they had probably forgotten something, then a running boy of 15 came running after me with the missed food and I thought it was so sweet of him that he was so far behind me. came to give me the food. I recommend everyone to go there, my experience was in the morning.

The food, service and atmosphere were all not up to par. We were treated like scum and had to wait inside for 40+ minutes standing. Furthermore, somehow there are only children working. I wanted to go to the toilet and I just heard that a man had accidentally locked himself in the toilet because the doors are of such poor quality. The food was really bad and I will never go there again. It's unbelievable that this place can still exist.

Food was delicious, but prices have risen considerably. Expensive joke.

Fried chicken is okay but sometimes a bit too salty, but all the burgers I tried here were too dry and unfortunately not recommended.

Terrible! Had to wait a very long time and forgot our drinks and sauce.

Closed again as usual The site says open, drove 30 minutes for sauce

Second time that an entire menu is missing. We call and they just say. Just arrange it via home delivery. Excuses have been made up, such as, the delivery person made a mistake, another excuse was, it fell out of the bag on the way. When I said that this is not a service and it happens often, they said, then you should not order here anymore. And ask for your money back via home delivery. Nice and easy.. By the way, you don't get any money back from home delivery.

I tried rosti chicken burger on my visit here & liked the taste & quantity of the burger. It was worth it!

The young people who work and who greet you are very friendly and smiling. On the other hand, the manager on the phone looks really mean, not at all welcoming, no hello from him. The furniture is dilapidated but the food is very good.

The food was tasty and nice staff. There are usually few staff, 2 or 3, and when it's busy you sometimes get cold food. But I understand. Recommend this anyway.

Opening hours are completely wrong. Just came from there. The door says closed at 11pm but is now closed at 10pm. Foreigners can't run anything, there's always something wrong with them. A hopeless manager out there.

Food is super good, very friendly staff, fast service. The decoration leaves much to be desired

Although the ambiance is a bit less, the chicken pieces are fine. The burgers are a bit less imaginative, but with a bucket you will have a great time. Always friendly staff.

The staff members are very rude and arrogant. The food is mediocre.

Really bad quality. Every time we get old fries and dry, non-crispy chicken. The drinks listed on the site are also incorrect, you just get a can from the refrigerator. We will never come here again.

Insufficient and untrained personnel

Website is open at 00:00 (updated 5 days ago) drove 2 hours because we assumed it was open, once we arrived at our destination at 22:08 the business was closed, I called and they said it was closed earlier due to few staff. it didn't make sense, they were really bad with 4 people, so change the opening hours

Worthless experience. Around half past four, ordered food via their own website for a Sunday evening, 6:30 PM. Received a confirmation email, containing a broken link to track delivery. Made 10 attempts to contact the branch, but no answer. They don't answer the phone. Finally, at half past eight I still had no food. Then I checked Thuisbezorgd and they are closed for delivery! But for convenience they don't update that on their own website. Crappy experience and crappy that they don't answer their phone. I wouldn't recommend anyone to order food here.

The food is halal and much tastier than KFC....plus anyone who has a bad experience is a loser

I didn't have high expectations, but the food itself was fine. Staff was friendly, nice that my son could choose a toy, even though he didn't have a children's menu. That's thoughtful. Eating at the HBC once in a while is doable.

Vicarious shame. Understaffed. Unmotivated and young. There was even a fight in the back by the employees... Employees walking around in slippers, waiting time of approx. 45 minutes... Tables are sticky. All misery. A very caring and committed employee with a headscarf. Without her I would really have given 1 star.

So far the food has been delicious, but it's a pity that the milkshake machine is broken every time

Ordered at 11:30 PM, called and was told it would be delivered, called back, the lady said: "we are closed"

So many chances given to this branch, drama really 1 word drama....never order here again!

It's just KFC but halal, it's delicious, what they offer you, it's a bit pricey, that's why the 4 stars and once I ordered hot wings but I got normal wings, they were still tasty. A top restaurant if you want to eat

Crappy restaurant. Ordered something for the umpteenth time and then received half an order or things that I did not order. Ordered salad today and received no dressing. Employee continues to argue after asking why no contact was made with me and he says I have added a different sauce. Sauce that I indicated I did not like. Still sticking to his position despite me asking why no contact was made with me. I paid for it so please contact me otherwise. Mr. says, we can argue all day long, but I gave you a different sauce and was in the middle of my life and hung up. Damn tent! And also crappy employees! Please do something about your service man!!!

Best Wings in Overvecht! And the staff is very friendly. Will definitely be coming back!

Here You will find good burgers what You like🍔😋

Baggertent, you order before a certain time, yet you still receive it fifteen minutes later. Not repeatable purely because things are not in order, for example you order a burger and you get wings to take home. Very unprofessional behavior. Employees were friendly and hospitable. To respond to HBC's response, it was Uber takeaway and home delivery have nothing to do with this, you were unprofessional in preparing my meal and then easily passed it on to someone else, not polite

Got the wrong order delivered after waiting 2 hours and won't even pick up the phone. Never ordering again.

Top business. Chicken is halal, so the quality is much better and tastier than pop chicken fast food chains. Drinks are also good. Nice decor inside. Outside you sit in full sun, so a T-shirt is enough :) Staff is friendly. Service with a smile. In short, recommended.

super tasty meal. friendly service. chicken was seasoned very nicely.

Nice staff and great veggie burger

Unfortunately, I tried to eat here a few times, but it was disappointing every time. Only young people working, no adults to be seen taking responsibility, girls behind the cash register just chatting and not realizing when a Customer is waiting to order. Your order is cold, so your cheese has not melted on your sandwich, fries are lukewarm.

Good service not busy. Delicious triple cheeseburger.

The terrace could be a bit cleaner, everything sticks

Three stars for the food and beautiful restaurant. But today for the 2nd time that milkshake was out of order and that except for hot wings, no wings could be ordered. This can not be? Also, you shouldn't order here if you're in a hurry, having to wait 15 minutes for the 3rd time today. It was busy but with plenty of staff present. This is not fast food. Later addition: the regional manager can also address the person who always reacts so unnecessarily smartly to reviews! What unprofessional behavior. Childish.

Good food, sometimes a long wait, but it's worth it

Nice food, kids also liked it and friendly staff! We will definitely come again.

This was my favorite place during my time in the Netherlands. Perfect chicken sauce and crispy chicken were legendary 😎😎💥💥💥

What a sad affair.. service is really bad and the staff is very rude. When it's busy they can't handle it anymore... what do you expect at a fast food restaurant? That it is quiet? Come on...there's nothing "fast" about this.

Had great ice cream here, just a pity that there were 2 underage boys behind the cash register (I don't even know if they were both 15) they didn't even know how to make a sundea.

Girls behind the cash register with earplugs in their ears, no sense of service or any interest in the work they do. If you want to eat like a pig, order here, but don't expect anything else.

Did not receive a complete order and already the fourth time. You don't get much help, they don't answer the phone. Money gone, food gone. The food is also delicious! I wonder where it goes wrong?

My order contained hair. I then went there and they tried hard to get a menu. This was the last time I went there.

For lovers of tasty and fast halal food

This is a good location for a tasty (halal) chicken dish, plenty of parking and ready quickly.

16 year olds at work who don't know their own menu. No respect shown to customers. Seen several times. The food is also worthless, worms from the chicken, I have reported this. People also sit with their hands in their faces. Turkish man spends more time on the terrace smoking a cigarette than working. Looks like a coffee house

When you're eating outside, cars rush past you, not very healthy, sorry, but the chicken legs were not cooked, so I gave them back.

Ordered at 10am and still not delivered at 11am! Scandalous! Won't order there again 😡