HFC (Halal Fried Chicken) in Wijk 08 Zuidwest

A soft drink that's included in the menu is being charged for, even though it's not mentioned. The display simply says "all menus include fries and a soft drink (Red Bull + 2). And then they tell me they can't refund an extra €1.65 because it's included in the menu. Ultimately, after five minutes of discussion, I got my money back. And I haven't even mentioned the burger, which was supposed to have jalapeño peppers in it, which it didn't. Scammers! Don't come here!

It's Saturday, November 1, 2025. We went swimming, then I went to the HFC with my kids around 4:00 PM in Kanaleneiland, Utrecht's city center. I was really hungry and wanted the chicken wraps. I'd ordered a lot of hot wings and tenders. They were deliciously seasoned and nice and fresh and hot. The spicy chicken burgers were also delicious, fresh and nice and hot, which I love. My favorite are the chicken wraps. They have large chicken drumsticks here. My son loves the rösti burger. The atmosphere was great. It's neat and clean. The women's restroom was fine, and thankfully the men's restroom was too. One is broken, but they're still repairing it. Toilet paper and hand soap were available. If you want fresh chicken, this is the place to be. Delicious Turkish food and halal. Free parking for the first two hours. Wheelchair access, ball pit. Babies can be changed in the women's restroom. Greetings, Samira Ayoub Yasir Dutch Mocros Vianen ut.

I have ordered spicy chicken wings with menu orders and they forgot it, so basically I got robbed.

It's the driest sandwich I've ever eaten. The beef isn't cooked enough. It's too soft, you can see slightly pink bits. It feels like ground beef without any seasoning. The sandwich is very greasy and resembles Albert Heijn's buns. The pictures on the menu have nothing to do with reality. The fries are rock hard. This is truly awful.

Really bad food and also bad staff

Smashburger is incredibly small for what you pay. The cheese nuggets are also way too expensive at Burger King; they're half the price. The interior of the building could use some updating. The people preparing the food aren't wearing company uniforms, they're just regular clothes from home.

A ton of salt on the fries It also smells like old oil I'm definitely never eating here again 🤢🤮 People, please stay away from this place.

Really good food at decent prices. The smash burger was amazing

Unfortunately, we didn't have a positive experience at HFC. Upon entering, it was immediately noticeable that the slogan lettering on the counter was damaged, which gave a sloppy impression. A small repair would have made a big difference. The tables were reasonably clean, although this could have been better; there were still food scraps here and there. The floor also felt very sticky, as if drinks had been spilled and not cleaned properly. Now for the food: We ordered 2 drumsticks + fries + cola, 10 hot wings, and a smashed burger. Unfortunately, the drumsticks weren't good; after exchanging them twice, we switched to hot wings. Fortunately, they tasted fine, so I'm still giving the food 2 stars. The fries were dry and looked like they had been re-fried several times. A shame, because fries should be fresh and crispy. The double smashed burger (10+ euros) was also disappointing: plain, tasteless, and certainly not worth the price. This left me feeling unsatisfied with the entire meal. I'm not usually very critical, but this experience was very disappointing. We think there are better alternatives in Kanaleneiland.

Almost most clean and neat fast food place i have ever seen !

I got a chicken burger here for the first time yesterday. Unfortunately, my mouth burned because the chicken was so juicy it squirted out with the first bite, but it was worth it because it was really delicious. I'll definitely be back.

The food is very tasty and the price is not too high

It takes at least 30 minutes for the food to be ready, and the staff are SOOOOO SLOW! Unbelievably slow!

Never in my life have I had such amateurish burgers and fries. I paid 30 euros for something that was worth 10 euros at most. It was really outrageously bad. The burgers were super dry and not special, it looks like it was a burger from AliExpress, there was hardly anything on it and it looked awful, so limp, dry, tasteless and bare as if it had been in your kitchen for 2 days. I even think my 8 year old nephew can put together something better. Then I wonder if you are not ashamed to give something like that to people. A 3.5 rating out of 5 stars is more than you deserve when I look at the food like that. They were just really dramatic, disappointing sandwiches that were maybe worth 3 euros. The fries were really bad and dry. The sauce was also forgotten while I had paid extra for it, can also just be included for free. And also the wrong drink... HFC should really be ashamed that they dare to give this food for such an expensive price, outrageous. I would not recommend anyone to eat here. Unless you want to be ripped off. Really very disappointed. Never again will I order from here.

The costs are affordable, delicious chicken and burgers!

Food was good it take's A bit long but still good food

Not very tasty and expensive for what you get

Beware of food poisoning if you eat here!!! Food was not cooked properly and was inedible. And then I got really sick from it all the way to the doctor's office!!

This was my last time there. Wrap menu, a bit expensive but ok and then the chicken in it was way too peppery and too much sauce. The fries were fried too hard and very salty. Trays stuck to handles and my clothes stuck to the edge of the table that had not been cleaned in a long time. I don't have to go there anymore.

I had a smash burger menu. Cost almost 15 euros with drinks and sauce. For such a price I expect some quality. Unfortunately, that quality was hard to find. A normal whopper from Burger King tastes even better. I wouldn't recommend this burger to anyone. The lack of competition in this location may be one of the causes of the poor quality. Then about the service. That guy just throws your bowl of fries directly onto your tray. Very unsanitary. There isn't even a piece of paper or anything on the tray. And yes the atmosphere. Once in the ghetto of Utrecht. So that's how it feels. For that price you could rather get a chicken grilled sausage sandwich and a hair salon next door.

A very good chicken restaurant that is halal. It takes a while to get it and it is not cheap, but it is tasty

Terrible, I had to wait 45 minutes for my burger. And it was still half frozen... service was super bad. Not even an apology... Hotwings super greasy. Chairs all broken. I wouldn't want to eat anymore even if I got it for free...

Bad service My order at HFC was incomplete: the fries were missing, and instead of the large chicken pieces I received small hot wings. When I called to report this, I was not taken seriously at all. The employee ended the conversation with “hadi hadi” (Dutch: “ga ga”) and hung up. This was downright antisocial and unprofessional. I will never order here again! They charge 40€!

Very delicious meals, very clean restaurant and friendly staff, I recommend it.

I placed my order at 19:05 and my order was delivered in 30 minutes. Do not order from here. I gave it to you. If I had known, I would not have given it. Turks do not do the job. I do not recommend it.

I ordered a 2/1 snack box consisting of 3 tenders and 5 Nuggets. In the end I got 5 nuggets and 2 tenders! They also lost a sandwich once

Burger was too small but the fries are Good

I came to this place specifically to eat during my break. I was already running out of time. PIN machine didn't seem to work. Requested to withdraw cash at the AH. That was fine. Order was taken by the employee, which was completely fine. Back from debit card not even 5 minutes. It turned out that they hadn't started processing my order yet, so of course you thought never mind, especially since I was already running out of time. If you do not want to accept the Order until payment has been made, please let me know. While it is not my fault that the card reader does not work... Poor service and poor communication while there were 3 other employees. Not one who thinks, let's just say that we only start making the order after payment. While I indicated that I would be right back. By the way, the debit card payment was at their request. I won't go to this place again, it's always Russian roulette whether the food is well done or not. Last time I sent the hamburger back because the meat was still raw on the inside and this. Then it's done.

Girl caught several times putting fries from the empty container into her mouth... confronted several times! HFC work on your staff!

I ordered almost every day for 2 weeks and suddenly delivery costs 3 euros? You were really great, no minimum order amount and no delivery costs. Great. Only now I pay 15 euros for 4 hot wings and 6 mini cheese ouflee. Might as well order somewhere else. I can choose and eat more for the same money. You guys are great never any complaints. Good food. But this was it for me

I had imagined a completely different taste, but it tasted very normal And more expensive than anywhere else

Tough meat (chicken wrap), waited a long time, ultimately prepared incompletely, returned several times because something was wrong. Employees are young and friendly, but they are not used to the work pace (I think).

The menu was good. The staff was extremely helpful.

I was confused with them cooking bacon at the same store as chicken but the restaurant clarified it's bacon from halal animals

I absolutely love their food. They have the best BBQ sauce from any fast food I had.

I order online and sometimes I sell a large burger and sometimes I sell a small burger, even though there is no size site at all. The price for a mini burger is expensive, of course.

I order 3 ice creams in K, get 2 and they don't give the 3rd half of the ice cream

The food is ok and service there is no service you serve yourself most of the time and the atmosphere is acceptable.

The food is good, especially the burgers, but the place is very neglected.

I ordered online and they gave me 9 chickens for 30 euros. DO NOT GO, DO NOT BUY THESE ARE SCAMMERS

The hot wings were delicious🤤😋🤤😋. We enjoyed it. Also prepared super quickly. Recommended!

Unfortunately another mediocre review for HFC Utrecht Chicken pieces are small chicken legs, little meat, a lot of crispy casing. The wrap was extremely salty and way too spicy. Then the service, only 1 man (with beard and tattoo on arm) scores a sufficient score, the rest are uninterested, find the phone more important, a lot of Turkish is spoken. But now I have news: as a born Dutchman, I understand, read and understand the Turkish language, DILINE DIKKAT ET DOSTUM!! This business urgently needs a strict supervisor who will ensure that the business remains open. As things are going now, I predict no successful, popular fast food chain will survive for long. Opposite you is a chicken specialist, go and have a look who knows how to do it and look at their enthusiasm, very educational for you No more HFC for me for the time being

The people were very friendly here

Food takes forever, about 2 hours, it arrives cold. You order a cheese burger and it arrives without cheese?

Aren't you ashamed? This was once a nice place where you could go for tasty halal burgers. It was once kid-friendly and clean. I have no idea which idiot is in charge here, but what a neglected business this is. The guys who work there work there reluctantly and shout at each other in Turkish in front of customers. The food is a hit or miss every time. Often the fries are really bad. Too dry or too greasy. So last Tuesday they were cold and dry. Fortunately, the double cheeseburger was tasty. I had to change my daughter, but man man, what a mess in the toilets. There was a “board” for changing clothes, but I didn't trust it. I just changed her in her travel cot. Nasty mess. The right toilet has been "defective" for years and there is never any soap. Now the door handle is off, so I have no idea whether you can still get out of that cage when you close the door. Too bad I only saw this after dinner, because if the toilets are so dirty, I don't have high expectations of the kitchen either. Bah!

Excellent fried chicken and an okay burger. I didn't like the fries as much. But the quantity and size of the portions made up for a lot.

Once I saw rat in this restaurant. Moreover after eating the meal I was poisoned. I will never eat from here again

Then I order because K is hungry, I have to wait an hour and a half for a burger with Fries and sauce. Service is bad, you can't even reach the restaurant by phone.

Unfortunately the branch in Utrecht is not good...

Stopped in for a snack because they had a €2 mini burger advertised in the window. Upon going inside, found out they weren’t offering it. My boyfriend got a chicken sandwich that was falling apart and didn’t taste good. Coke was warm. Never again.

The soft drink machine was broken and I paid 3 euros for a soft drink

Their fried chicken is much better than KFC's. Does not accept some credit and debit cards, so you'd better have cash with you. Average interior. Fits your shopping plans, as it is inside a big mall with all kinds of stores.

Delivery is soooo weak! It takes hours to get an online order. Not satisfied!

The toilets have been defective for years.

The food is tasty. The tent does lack the necessary maintenance. And not only the toilets (wiping on walls and doors, no soap and no locks) but also the walls... drinks machine is broken... no technician? And it screams 'DEFECT!!! BROKEN!!!" So a neglected tent. Not necessary.

It's delicious but the staff are useless.

The restaurant is very depressing lights were not on chicken wasn’t even real it was rat fries were good tho overal gara staff looked like nickado avocado

Great chicken! Nice and tender! Thanks Rahim! 🤝🏼

Worst quality ever! The burger tatse like plastic and the chicken is extra salty and oily

Not edible, too dry and half of my order was not complete. I will never get it here again. Threw it away like that

Worst service ever! Waited for hours for our food. When you call, it will take another 10 minutes because the delivery person is on his way. I live 10 minutes from the HFC. Fries way too much salt and bread cold. This one goes straight into the trash. Never ever order here, it's a waste of your money. And you are not taken seriously as a customer anyway.

I had ordered a bacon burger to pick up, but due to my haste I didn't check to see if everything had gone well. When I got home there was no bacon on my bacon burger. I called the store and got an employee on the phone, through whom the manager started a discussion with me about the bacon. According to him, he had done it himself, but this was really not an option. I asked the manager himself on the phone, but he didn't want to. After 5 minutes of discussion he said come and see the images, when I said 'that's fine' I was suddenly allowed to pick up another citizen. Very strange and a shame, I drove to this place specifically for a bacon burger, but not a second time for me.

Excellent chicken but always takes incredibly long, more than 2 hours, always later than they indicate. Even outside busy times.

I don't want to put them in a bad light because I've eaten here before and it was delicious. But ever since I started seeing young boys working behind the counter and in the kitchen, the food is sometimes good and sometimes bad. I would say bring back those older/mature men who always did a good job!

Food Great 👍 Servise 👍 Nice place to eat 😋 Excellent Fried chicken 🍗

These are ridiculous prices for a burger let alone a menu. Sorry, but I'm not going to eat burgers for 60 euros. Even more expensive than the MC 🤣🤣

Food is delicious. The hot wings are highly recommended!!

Most of these reviews seem like haters and/or fired employees. I see noise and a lot of nuisance, but I don't notice it at all. I also read that the employees don't feel like working, but this is no reason that it should have an effect on your review. One of the tastiest hot wings I've ever eaten. I'm a real person and not a bot giving reviews or etc. It is genuinely a good restaurant. Highly recommended.

Very tasty food, definitely recommended

A decent, clean environment where you can go as a family and spend a good time with your family and leave happy and full. Thank you, HFC family.

It was a clean, respectful environment and the food was delicious. I hope we see each other again soon.

We went with my family and we were very pleased.

If there was a word more perfect than perfect, I would use it. The atmosphere is nice and the staff are really helpful and friendly. The food was excellent in both appearance and taste. I definitely recommend it to people who want to feel privileged.

As someone who has eaten and drank in such places a lot, x

No such delicious, spacious and decent environment, I recommend it to everyone, it is a place we will go again and again, you are great for us.

The best chicken I have ever eaten in my life, very delicious, clean environment, very friendly staff, I recommend it to everyone.

We eat cheeseburger but it wasnt a real burger. And price was expensive. Only french fries was very tasty.

Ridiculous reviews! 3.5? Had dinner with you yesterday, it was delicious! Clean, large atmospheric place to eat! Keep it up!

Food is alright, the wings were the best by far. The burger was also pretty good. Not the most cozy place to eat in. Fine for take out, although prices are high.

Excellent food. I found it much better "fast food" than the stuff back home in the states. I wish they had these same where I live.

If you come to HFC, you think you will order chicken pieces at 3:30 PM. Don't they have these, I've been a few times and every time we have delivery problems. Then don't call it HFC but "halal don't have fried chicken", such a shame.

The fried chicken is not well fried..you can see the blue color on the bones..my experience was with the wings only

A good choice for visitors to the Netherlands

I ordered a kids meal, but it didn't come with a gift, I thought they didn't have any anymore so I didn't ask. But next customer has received and they can simply choose what they want at the cash register, it is not a “gift” that I would really like to receive, but “treated equally” as other customers!! It's now 2023 folks!! STOP DISCRIMINATING

What is HFC (H) Heart attack (F) Food bad (C) cancer A very bad restaurant, bad service, the worst order, fraud and lies are one hundred percent guaranteed, there is no discussion about that... I don't recommend anyone that in that direction is the worst food

Friendly, fresh products and clean Restaurant. I was very surprised. Thanks.

The food is absolutely delicious 🤤 8 Hygiene, that's a 2 Tables.Ladies and men's toilet 🚻 not accessible. Negative points need to be addressed and allowing children without parents is not suitable, a lot of noise.

The food is overcooked and takes a long time and I will never come here again

It was perfect. The food was made fast and it was delicious. I would recommend it to everyone.

delicious food and customer friendly top serves will come here more often 🙂

top employees and food prepared quickly.

Food comes very quickly and the prices are quite good for what you get

Delicious food, always delivered on time and hot

The food was super tasty and more than enough, also very nice staff! The chicken was not too greasy and the breading was very tasty.

Everything here is very tasty and they have nice menus.

Excellent service and taste. I strongly recommend it to you. Enjoy it.

food was still hot during delivery everything complete, delivery person very friendly highly recommended!!

Not the best service 😕 or food and I ordered 20 nuggets and it was short and very expensive .ill stick to McDonald's as there nuggets are halal too !!!!

Delicious! But the prices are so high these days that I go there less often.

Ordered so often and it almost always goes wrong. Today again the order is not complete, no fries on the menu. No one answers the phone. Bad service.