Jack's Burgers & Ribs in Westelijk Havengebied

We ordered burgers and were disgusted. The meat was undercooked and had a strange texture (the waiter said that was normal), and the "burger buns" were dry and straight from the packaging. We were charged extra for sides, even though they should be included with a regular burger! The curly fries were cheap and deep-fried. The price was outrageous for this food. We definitely do not recommend it!

Pay toilets even when eating in. Ordering service completely disorganized. Cold food.

The chicken burger only had one tomato and a few lettuce leaves, and the chicken was completely burnt. Total disappointment. For the price, I think they should serve something better, since they post photos of their products and in reality it's not what it seems.

The cheese wasn't melted, everything was lukewarm, and the drinks were fine. They forgot the fries. We even had a visit from a beggar who started begging throughout the restaurant. People behind the counter don't speak Dutch, but that's just the location. We didn't have to wait long for our food.

I have waited for over two hours for an order. I am like 10 mins down the road. Food was cold. Never again will I order here. I called once after 1,5 hours he said 15 mins half hour later I called again I was the first waiting in line for 20 mins. He didn’t want to take my call.