Loetje in Burgwallen-Nieuwe Zijde

Amazing food and very good service. However there was a bit of a bad smell sometimes. Could be from the canal .

I went there when I was in Amsterdam. The service and food were both wonderful! If I ever go to Amsterdam again, I would definitely like to go again!

The food wasn't good. I had Bali chicken for lunch. The food arrived cold. Sent back to the kitchen. I got my food back half-warm and burnt. I was going to look for another place. The other friends had different dishes, but they didn't like it either, and the food was lukewarm.

Incredibly slow, zero allergen control, and quite expensive. The place is interesting, but I'd only go there for coffee or something similar. Even though they claim to have gluten-free bread, they don't check for allergens and just refer to the menu, which is indecipherable. If you're celiac, run.

Food is fine, steak done well. Seatings aren't spacious. Also good place to experience past Dutch slavery because the personal is really being pushed to breaking point limits (they are running their asses off and management is still pushing them).

It was cold, so we ate inside. The atmosphere is nice. If it weren't for the cold, I think it would be better to eat outside. There are plenty of seats.

The steak in garlic butter is the whole reason to come and it lives up to every bit of its reputation. We took the small one and it was plenty — swimming in butter, properly cooked, with bread on the table that exists purely so nothing is left in the dish. The chicken livers to start were rich and well seasoned. It is loud, busy and unfussy, and that is the point. Do not come looking for fine dining; come for one of the best plates of steak in Amsterdam at a price that still makes sense. Being right by Centraal makes it an easy first or last stop in the city.

Restaurant was slow and hostess offered any table in an area only to return later and tell us we chose poorly. Bitterballs were ok and we left right after for a good restaurant.

Excellent steak. Price was reasonable. Just a little understaff service could be better

The wait staff comes to take the first drink order. And after that, if you're thirsty, you just have to order via the QR code, otherwise they won't come and ask again; quite peculiar. Drinks are just piled together, not really any attention paid to the guests. Empty glasses are also just left standing there; they don't take them back. Ordered a medium steak, well, it was even rawer than rare; sent it back three times. We won't be coming back here.

Decent steak but the rest of the food was ok. Here's more for the drinks by the water vibes

Everything we ate was delicious. The tenderloin with garlic was excellent. The sauce that came with the sweet potato fries was also very good. It was truly an unforgettable dinner that we'll want to repeat :)

If this is Dutch hospitality...... The guy clearing the tables is noisy and not aware of any customers. The waitress is not very kind. Her non verbal communication is really unprofessional. If you then see a rat walking over the terras, the experience is complete.....

The food was excellent, and the best part was the view of St. Nicholas Basilica. We tried the croquettes, tuna sandwiches, and meat.

The meat there is not good (satay chicken or burger)…

I have visited twice. The standard sauce is just right rather than the garlic sauce. The French fries are more straightforward than the sweet potato fries, and the combination of the XL for two and the risotto was more satisfying than the 2 Steaks. The Heineken is standard, and the Rosé Blonde has a rich aroma. The servers are quick and friendly. The grilled onions are a matter of personal preference. My satisfaction level was higher than with the 2 Steaks.

Very beautiful and pleasant outdoor terrace with a view of the passing boats and the basilica. Around lunchtime, there was only enough left for one Chicken Bali sandwich, which was strange. It was actually very good.

got in right away but waited approximately 30 minutes to get a menu. waited another 15 minutes for the waitress to return before I finally giving up and walking out. The worst part of the experience was when I gave the seating card back to the guy running the front desk and told him I had waited 40 minutes without even getting a drink, he seemed to think that was funny and laughed. The place was busy, but not packed, not even a line to get in.

Seated us next to the trash, would not move us. Nasty attitude at the front desk. We walked out

Appalling, rude service. Avoid.

Not satisfied withe the service nor the food

Oh wow!!! What a nasty experience with the people working in the restaurant!!!! Hostess So RUDE!!! Yelling at me… If they don’t like serving people I suggest you tell your team to look for a different job….. before they act racist!! Empty restaurant and having trouble sitting 10 people Saying they have no tables available…I’m surprised they treat people like this!!!! It’s my 14 time in Amsterdam I have tried other loetjs locations and food is not that good if they the service is like this!! The eating experience should be complete!!

Really top-notch, delicious food, great service, and a good atmosphere.

Terrible service and an absolutely unacceptable attitude. The restaurant was COMPLETELY EMPTY inside, and yet they tried to force us to sit on an enclosed terrace in the blazing sun. The worst part wasn't even that, but the attitude of the woman at the entrance and the supposed manager: arrogant, rude, and completely hostile. Instead of trying to resolve the situation, they started yelling at us as if they were doing us a huge favor by serving us. Is this how they treat their customers? Because it certainly doesn't seem like they need anyone to eat there. A shameful experience. They don't deserve a single euro. There are plenty of other places to spend your money, and after receiving treatment like that, this would be the last place I'd ever go back to. Zero stars if I could.

Very disappointing experience at Loetje Amsterdam Centraal. The outside door was opened without consultation, causing it to get cold inside and resulting in several guests, including us, sitting with their coats on. Our two Loetje steaks, ordered medium, were cold and raw. We sent one back and, after a long wait, received what appeared to be a re-cooked part of the original piece. According to the employee, extra bread was sold out, while bread was served at other tables. We also found the manner of communication unprofessional; my husband was addressed in an unpleasant tone as "friend". Unfortunately, no more Loetje for us.

It was expensive and mediocre. A 150g steak cost almost 30 euros, and then they said they needed to order. It took them 20 minutes to come and ask for tap water, and they gave us a 7-euro bottle of water. Seriously, that was terrible.

They sat my 5 and 3 year old next to a smoke section. They both covered their noses and complained about the smell. We hadn’t ordered yet and asked two separate staff if we can switch tables due to the smoke. They said no, because they are too busy. We left. To be clear, other tables were available but the staff just didn’t want to move seats even though we didn’t order yet. I mean come on, that’s just horrible service.

The waiter was forcing us to give tips. The biefstuk is nice though.

I had a great experience,you can always visit,friendly staff.

Very nice, pleasant, and charming atmosphere, with a beautiful view, fast service, and a very busy place. The menu is decent (compared to the average) and the tuna is good. Not exactly cheap. Overall, a positive experience (6.5).

I have been in Loetje Rotterdam, Utrecht and I had good experiences. But this one in Amsterdam is really disappointing, drinks are tasteless, fries are soggy When the bill came the staff said: its not including the tips… we left tips of course but it made us feel like being forced, there is no tips culture in the NL so we tipped when we like the service not because we feel like we have to

Disappointing, especially the satay. We mentioned it to the staff but nothing was done about it, although they did ask if we wanted to pay extra for a tip. Last time at Loetje Centraal.

Very tasty and unique lemonades, and the small snacks were also delicious. Definitely worth a quick visit.

We were given a friendly welcome upon arrival and were able to sit outside comfortably. The food was top-notch, but... The service could be better. Ask the guests again if they would like something to drink, or at the end, clear the empty plates, and make sure we don't have to ask for the dessert menu. A bit of a shame, otherwise fine. The steak is delicious.

Terrible service Saturday at desk very rude and I was not sure on food or dessert ? Wanted to see the menus ! Was turned away and there were many empty tables ! Never had this happen anywhere we have traveled was terrible expierence! Please look around do not stop here !

The employee was very rude, the service was terrible, the restaurant itself was stuffy inside.

I'm talking about steak and fries. I've never eaten such a good steak in my life, unlimited sauce, delicious fries, and bread to finish it off. A 500ml Heineken to rinse my teeth. Fabulous Loetje, thank you for this great treat :)))

The place is spectacular, and the first girl who greeted us was lovely: she seated us, took our order, and was very friendly and pleasant. So far, so good. The problem came later, with the waitress who took over our table (she had a pink hair clip). We called her twice, and she didn't even come near. She walked right past us as if we didn't exist. The beer took forever to arrive, we had to guess what the dishes were, and when we finally managed to order something, she did it with such a sour face that it seemed like we had to apologize for bothering her. Zero attention and frankly unpleasant service. The food, which was exactly what we came for, was just okay. Nothing special, nothing to write home about. It's a shame, because the place and some of the staff deserve much better. With that kind of service, we won't be back.

We arrived with high hopes and left with a very bad taste in our mouths, and not because of the food. The waitress assigned to our table treated us like a nuisance from beginning to end. We called her twice, and she didn't come either time: she'd walk past the table, see us, and keep going. We spent the entire meal trying to get someone to pay attention to us. The beer took forever. As for the dishes, we practically had to guess what they were, because she never came to explain anything or ask if we needed anything. And the worst part wasn't the wait, it was her attitude. The only two times we managed to speak to her, she had a look on her face and a manner that made it seem like we had to apologize for being seated in her section. Not a smile, not an apology for the wait, not the slightest bit of interest. It doesn't matter how good the place is: if they make you feel like that, the experience is ruined. I say this from experience because the girl who greeted us when we arrived was the complete opposite: friendly, attentive, and very pleasant. So it's not a problem with the restaurant, it's a problem with one specific person. The place is spectacular and the food is just okay. But with that kind of service, we won't be back.

The steak was tough and cold. The staff reacted rudely to my limitations.

Nice place. The prices are a bit high and it takes some time to receive the meals

The waitresses and the owner was very, very rude to tourists. Whatever questions we asked, they answered in a way that was humiliating. I would never recommend going there. Food was very bad as well.

Food was good, drinks were good, service was terrible. Two of us were yelled at, and I tried to return thinking it was just bad luck. The host was incredibly unfriendly. They're very tourist-friendly.

An amazing restaurant with a terrace offering breathtaking views. The service is exceptional, and the food is delicious. Prices are reasonable considering the location. I wholeheartedly recommend it, as you can enjoy delicious food and marvel at the views.

One of the best burger i ever ate. Great service. Perfect view. I recommend from the bottom of my heart

We ate here today. When we arrived, there was quite a long queue outside the restaurant, but luckily we only had to wait about 10 minutes. The service was very attentive and friendly, and the location is absolutely beautiful. The only downside is the price compared to the portion size.

Food was great. Not sure if AC wasn’t working as it was warm inside.

As usual, the meat was cooked to my specifications!! Exceptional!

When we first got our food one of us had to wait because there were many orders, and when the last one got his steak it was raw. When we tried calling the staff because we thought it was raw they only asked «you want more cooked?» when we asked if they thought it was raw. They acted mad when we asked about their food. Bad service over all.

This is a great place to enjoy high-quality meat dishes and local cuisine. If you make a reservation in advance, you won’t have to wait for a table.

Delicious Bali steak, perfectly cooked and with an excellent sauce, we'll be back!

Big place with really hard place to feel the vibe, but with a great food, sometimes needs to wait longer, but the steaks are professional 💪🏼

Great beef fillet. Delicious gravy.

I had the Beef Tenderloin 'Bali' (classic size), sautéed onions, and a glass of Sauvignon Blanc. The food was generally good. It was cooked perfectly medium-rare, just as I requested. The staff service was also bright and friendly, which was nice. It’s great even if you visit alone, so feel free to go right away!

I ordered two classic steaks, both medium rare and well-done—completely overcooked. This is the worst I've ever had of American or Australian steak! Expensive and bad, not worth a special trip! The fries were also mediocre, the risotto was okay. The beer was far superior to the main courses; it's a good place to drink beer, soak up the sun, and enjoy the river view.

Delicious food for seagulls. @Loetje: close the containers! Full? Buy more containers. Now you are causing a nuisance and street litter!

It is always a busy location, but the quality of the food is consistent. Service is sometimes slow (also due to the crowds), so it is not suitable if you want to grab a quick bite.

The food was good, honest, and reasonably priced. The best part was the service we received from Yanina. Everything she recommended was delicious, and we were very pleased with how promptly both the food and the check arrived, as we were catching a train and did not have a lot of time to spare. I can recommend this Loetje location to anyone looking for decent food fast. Thank you, Yanina!

Never again. The main course is plain steak (why not a little bit of herb butter with it??) and 2 slices of casino bread? Casino bread???? Never seen that before!! How did they come up with that: a very weird combination and no nice, fancy bread. How can you call this a main course??? Really weird. You had to order everything else separately (fries, salad/vegetables...). And because of that, very pricey too. The large fries were too little. Mayonnaise dumped underneath (why not in a nice little bowl??). Never again. We wanted to sit outside. That wasn't allowed anymore. We weren't allowed to choose our own table either (even though there was still plenty of room!). We sat crammed together at a weird round table with a lot of noise around us.

I was completely satisfied with the food and its quality, and I would absolutely recommend this place to anyone. However, I want to talk about a terrible experience with one of the servers. The server with dreadlocks who attended our table made us uncomfortable from the very beginning with his condescending attitude while taking our order. After we placed our order, the food arrived, but no cutlery was brought to the table. When we reminded him, he said he would bring it, but for the next 15 minutes he did absolutely nothing and completely ignored us. Fortunately, another staff member, whose name we later learned was Sinem, stepped in and resolved the situation with exceptional kindness and professionalism. She spoke with us, made sure everything was okay, and even gave us information about the restaurant and the dishes we ordered. It was reassuring to see that this wonderful restaurant also has employees like Sinem who truly care about their guests. Unfortunately, because the other server never bothered to bring our cutlery, we ended up eating our otherwise excellent meat cold. After we finished our meal, the same server kept coming back to our table, repeatedly asking if we needed anything else. Instead of being attentive, it felt intrusive and uncomfortable. Eventually, we asked for the bill. When the bill arrived, he told us that a 10% service charge had not yet been added and that he was going to include it. I explained that tipping should always be the customer’s choice and that I would certainly not leave a tip for someone who had been so rude, disrespectful, and unprofessional throughout our visit. Even while processing the payment, he continued his sarcastic attitude. When I refused to tip, he laughed at me and humiliated me in front of other customers. Based on this experience, I sincerely hope you are served by someone like Sinem, who represents true professionalism and hospitality, rather than by the server I described above. The food deserves praise, but the behavior of this particular employee seriously damaged what could have been an excellent dining experience.

Bad service, we just wanted a drink but we weren't allowed to leave even though everything was free.

Very unkind people. We were a group of 10 with a child of 5 and they offered a table which was half under the sun. We sat and meanwhile another table was emptied next to ours which was under the shadow and we asked to change the table because more sun showed up but they refused despite me telling them it wasn’t ok for the kid to sit under the sun. The waiter called the manager so we could ask her if we could move and she said no without any explanation and she was about to ask us to leave when I asked her why we cannot move. If those places don’t like children or group of people they should not have accepted us from the beginning.

TERRIBLE!!! We had reserved in advance, but still had to wait 30 minutes before we could go inside. Once at the table, it took a very long time again before we received a menu. Eventually, we had to go get it ourselves. Fortunately, the steak was good, but the fries were served on top of a thick layer of mayonnaise. If you don't like mayonnaise, you're out of luck, because the fries were completely covered. We also wanted to know if the mayonnaise was fresh or not, since I am pregnant, but none of the staff could answer this (I spoke to 3 people); we were then tossed a bag of fries on the table with the answer: ‘it looks like mayonnaise’. After the meal, our dirty plates remained on the table for well over 40 minutes. During that time, no one came by to clear the table or ask if we wanted anything to drink or dessert. The service was incredibly slow and inattentive. It's a shame, because with a reservation and Loetje's reputation, you expect a much better experience. For us, this was a very disappointing visit.

The food was tasty as usual. The service was also good. However, when I wanted to pay, a new employee (a man who only spoke English) insisted that I give him a 10% tip. Normally, when paying digitally, you can select an option yourself: no tip or various tip percentages. This time, he insisted on a tip right away, instead of allowing me to calmly select on the device whether I wanted one or not. He kept insisting on this multiple times, and I was not given the payment terminal to make this choice myself. This was extremely pushy and not a pleasant experience at all.

A perfect end to a great day in Amsterdam.

We had made a reservation but had to wait a long time; the staff bumped into us a few times, looked frustrated, and that ruined the whole atmosphere. Dinner for two was expensive and disappointing. Not next time!

We had dinner at Loetje with a friend last night. We ordered food at 7:00 PM and waited until 7:40 PM without receiving anything. After asking 3 times, we finally got our food at 7:45 AM (which was fine). We ordered 2 glasses of wine, but they were brought after 30 minutes, and we sent them back because we had already finished our food. Then we asked for the bill and waited another 20 minutes for it? After asking 3 times, we finally received it after half an hour. We were probably sitting at a table out on the terrace without bad luck! Not worth repeating!

The acerola juice tasted like acerola! 😍

Very disappointing experience. Even though we had a reservation, we had to wait about 30 minutes at the entrance because there was no one managing the reservation desk. A line had formed, and when we asked a waiter for help, he simply said the line wasn’t that long and that we could wait. After we were finally escorted to our table, another waiter came over and questioned why we were sitting there. He asked to see our reservation card and wanted to verify our booking, even though another staff member had already seated us. It felt unprofessional and poorly coordinated, making us feel like we had done something wrong. The food was fine, but the service and organization were disappointing. I hope they improve how they manage reservations and communicate between staff members. Staff is extremely moody!

We got a table at short notice and enjoyed truly excellent food! Highly recommended!

I go to loetje a lot, especially when I have friends visiting the Netherlands. I always have so much positive things to say about the food but I’m very upset this time for the service! The server was FORCING me to pay a tip, and after I refused he was shaming me for not willing to leave him a 10% which would be about 20 euro considering how much we ordered. I don’t understand why should I pay a big tip to someone who wasn’t taking my order or bringing my food but simply brought my bill. I told him I’m not comfortable to be pushed to pay such tip, he questioned me, “how can you not even pay a tip?” I hope someone reads this and provide an explanation. Is it because this loetje is in a touristic location? Your server ruined my experience in the last few minutes by criticizing me and shaming me, giving me bad looks… I’ve been your loyal customer for 4 years and the experience at this location is ruining everything.

Had high expectations but it was really veeeeery mediocre. We had made a reservation and still had to wait 10 minutes for our table while all the staff stared at us but didn't help. We ordered an Aperol Spritz and a Limoncello Spritz…. After first being asked if we were 18+ (we are 24….) we got our drinks but they were veeeery watery, really not tasty :/

The service was drastically bad and the value for money has dropped enormously. There was glass in my dessert and consequently in my mouth as well. No apologies, nothing. As if it's normal. Luckily I didn't swallow it, but this could have ended very differently! I almost never write a review, but I am really not satisfied with this! I've been there before, but this is the last time!

My favourite place for steak in Amsterdam! Gravy is to die for 😍

Wonderful traditional croquettes

Beautiful location. Waited a long time before we were served upon entry. Service is not very fast.

We went to explore Amsterdam. Everything was fantastic. Loetje Amsterdam Centraal is a great place to relax with a beautiful view and spacious, clean seating, both indoors and outdoors. The service was excellent; the staff was friendly. Despite being located in a tourist center, the prices for food and drinks were reasonable, not expensive. We will definitely be back.

We waited 20 minutes before someone came to greet us. We left. The guests before us did too!

They sat me at a table.. waiting 20mn nobody came but they have time to take group pictures for people... So hot weather or whatever ia the excuse is not acceptable just tell you client we won't be to serve them or there is a long waiting Overated

We paid over 20 euros each for a small piece of meat with a very spicy sauce, served with two slices of bread (photo). I had to beg to be served because the waitress kept walking past without looking at the tables. The "manager" was good; he stood at the entrance and monitored the tables, as were the other employees, but the waitress, with long and poorly manicured nails, looked unhygienic and terrible. Even the payment took so long that we had to pay someone else. I'll never go back.

The food was very good and well-prepared, with great flavor and presentation. However, the service was disappointing. The staff did not seem very friendly or welcoming, which affected the overall dining experience. While I enjoyed the meal, I hope the customer service improves in the future

This morning (Thursday, June 18), we wanted to take a seat on the terrace at Loetje Centraal Amsterdam. Unfortunately, the "manager" on the terrace was very rude and unpleasant in his dealings with his guests. Due to the unfriendly treatment, we did not feel welcome and decided to go somewhere else. It is a shame, because a welcoming reception is at least as important as the food. Unfortunately, not a pleasant experience. We visit Loetje regularly at various locations; this was our first negative experience.

The steak was dark red even though medium was requested, and a minuscule piece of meat. No one asks if everything is to our liking. Saw a waitress twice in 3 hours. You practically only get the bill as you walk away.

Is a great located coffee restaurant where you can choose many various drinks. Even though we only took snacks and started cocktails, they have some choices for everyone. The atmosphere is international, you can hear many different languages here. Stuff is super professional and English friendly. Recommend to stop by at your trip.

We have been to Loetje several times at other locations in the country, and the quality remains very good.

There were two of us, and we both ordered steaks. The food was excellent. Unfortunately, I still have to leave a negative review because of the waiter. It was a very hot sunny day, and at first we couldn't get a table under an umbrella. While we were waiting for our food, another couple left a shaded table, so we moved there. A few minutes later, our waiter came over and started telling me off in front of the whole restaurant because I hadn't asked the manager before changing tables. What made it worse was that he was speaking much louder than usual, as if he wanted everyone around us to hear. People started looking at us, and the whole situation was embarrassing. I then went to the manager myself, and the table change was approved immediately without any questions. In my opinion, the waiter should have handled this with the manager himself. If there had actually been a problem, he could have come to us calmly and explained it. Instead, he seemed to develop a bit of a gatekeeper syndrome. To make things even worse, at the end of the meal he still asked me for a tip, explaining that the Netherlands is not America and that tips are not included here. I'm not American, so that comment felt quite strange. He seemed genuinely surprised when I refused to leave a tip after the service we had received. I read some of the previous negative reviews and noticed that many of them are about the staff. It's disappointing to see that nothing seems to have changed.

We visited the store with a group of four people for lunch. The location is excellent and the store is quite well-kept and clean. The staff is very polite and with a lot of humor makes you feel very comfortable and we were served immediately. The food is quite tasty, not something impressive but we enjoyed it. It definitely can be improved but I recommend it.

We wanted to eat at Loetje. But if you have an allergy! And then want to eat VEGETARIAN! That's not possible. Because it's not vegetarian. Just about everything goes into the deep-fry oil. Whether it's meat, fish, or vegetarian. This isn't allowed!!! But it does happen. You're just being ripped off.

The steak here is the best! It is a place I always go to eat whenever I visit Amsterdam. The price isn't high considering the quality, so you can enjoy a meal at a reasonable price! It is located right in front of Central Station, so it is easy to access, and it seems you can eat on the outdoor terrace when the weather is nice. The fries are good too, and it is always bustling with locals.

If you want to eat a good steak in Amsterdam, you know where to go – a place by the canal with a canal view; reservations are required.

Had a delicious meal. Good tender steak and delicious gravy.

Superbly located restaurant opposite the train station with a waterfront terrace. The service is attentive and the meat is incredibly tender, flavorful, and perfectly roasted. The atmosphere is a bit noisy.

The food was good, but for service you're better off at McDonald's! Unfriendly staff, bordering on boorish even! They won't see us here again!

Very unfriendly staff, food was ok but staff were inaudible and very rude. Borderline impolite. Do not visit.

Great meal! Party of three enjoyed dinner based on tour guide recommendation. We are staying at the Park Plaza Victoria and wanted restaurant options. We were given five to choose from and based on the menu and reviews, we selected Loetje. So glad we did! We ordered two small beef tenderloins and one small beef tenderloin with garlic. Each of us ordered sautéed mushrooms and shared an order of french fries. The food was delicious. The service was a little slow but that was because the place was packed on a Tuesday evening. Overall we enjoyed our meal and learned the importance of simply enjoying the experience without being rushed! I highly recommend the beef tenderloin with garlic and sautéed mushrooms. Truly a great meal and would enjoy again! Also, we did make same day reservations and felt confident about our decision to do so. You never know the crowd

Steak - excellent, pommes - excellent, salad - excellent, view - excellent.

First of all, that bald gentleman was so disrespectful and rude. We complimented the food, the gentleman said yes, but when paying, he scattered the money on the table and walked away immediately. Worst service ever, never come here.

As its close to the Hotel that visit, the restaurant has great value for money.

Decent food, good service and reasonable prices.

Very attentive staff and perfect food.