McDonald's in IJsselmonde

Just a McDonald's, not good service, not good food. It's fast food, what do you expect?

Why does it show as temporarily closed? That's so strange 🤔

The food is pretty tasty! I would recommend the filet o fish to others. And if you have an allergy, I feel quite sorry for you.... But Stadionweg is great!

How is this possible... I'm standing at the door right now and it's closed. It's only 9:09. They are supposed to be open until 2 o'clock!!

There were no parking spaces, and we waited a long time for one to become available. It was even worse inside, cramped, and we had to wait a long time for our order. The workers moved very slowly. The children's play area was closed.

Very nice staff, but what a mess there. Tables are dirty, customers just leave everything on the tables, there is food on the floor, and trash cans are overflowing. I understand that orders (my too) go wrong; it is chaos.

I ordered McDonald’s just so I can get the apples and the apple juice and I ordered other stuff with it but then whenever I checked in my delivery bags there was no apples or apple juice. This is a disgrace to humanity.

Fries don't get cold quickly here. The fries are nice and warm. That's why I choose Mac Stationweg.

Stupid people, he works there because I always have problems with them. I order a milkshake and they give me Coke when I was home. I want to drink a milkshake, but it was Coke. I pay €8.60. Please change this situation at this McDonald’s.

Bad service. It took an extremely long time for the order to be ready and no one explained the delay. Very frustrating.

The worst McDonald's in Rotterdam and the surrounding area. They always forget something, or when they modify your sandwich, they put it on anyway. It is dirty inside and the staff speaks almost exclusively English and is grumpy.

For a restaurant that opens in the morning, I expect a much cleaner establishment. There were many dusty spots, and the floor looked like it hadn't been mopped for days. The toilets, on the other hand, were spotless!

The toilet is often not clean. There has been no soap in the men's toilet for a few days, and no one checks this.

Every time we order food at this McDonald's, they forget something. Great, you pay for it but get half. The food we did get was cold! What a disaster...

Limited parking space Food was lukewarm

Great location, parking is being improved.

The food at McDonald's is really bad and expensive. On top of that, it is also environmentally unfriendly. I ordered breakfast; the croissant was good, but the jam was very mediocre. The butter wasn't tasty either, and there was no cutlery with my order. The Egg McMuffin was decent, but on the small side. The bun itself wasn't tasty and the coffee was mediocre.

A couple of weeks ago, I placed an order for 1 menu via the drive-in. I waited 15 minutes and went inside after speaking to an employee. Then my menu appeared; I asked why it was taking so long. There was no explanation and absolutely no empathy or understanding. Oh right; that McDonald's is always dirty and filthy. If you are looking for a good drive-in, just go to Barendrecht. And I won't be sending any Facebook or Instagram messages for further contact.

It took us at least 20-30 minutes before we even reached the booth where you have to order. After that, we had to wait in line for a very long time until we reached the window where you have to pay. A traffic jam on the A2 towards Amsterdam during rush hour is even shorter! It must be the location. The speed of service is about as fast as Feyenoord's football at the moment.

No, the restaurant itself wasn't that clean; there is a play area there, and no, there were literally cigarette butts in that play area itself. No, really. And the toilet... I sat there once... where? Yes, no. The one on Beierlanselaan is much better.

No one working, a huge mess… filthy inside too… had to wait a really long time… this one can close quickly!

My McFlurries sat melting on the tray for 10 minutes while the rest of my food came off the conveyor belt. That remained off the conveyor belt for another 5 minutes before I was called. Final score: Cold food and melted ice cream.

Good afternoon, I didn't want to go this way, but they aren't answering the phone. We ordered food there and the service was very poor. Only to arrive home and see that my DB Big Tasty is a single. But I did pay for the double. I don't think this is acceptable. I would like my money back.

Haven't received half of my order and they don't even answer the phone after calling 5 times.

Friendly staff. The entrance is poorly signposted and maneuvering with a slightly larger car requires some effort, as it is quite tight.

Bizarre, going through the McDonald's drive-thru at night, no one talking back... after 5 minutes I drive out of the drive-thru because no answer... staff are standing in the parking lot talking to other people in cars. They quickly run back into the McDonald's after they saw my car. Never again there.

Your burgers are standing ready and getting cold while the fries are being scooped up for only the McDrive customers. If you want to ask something, you wait well over fifteen minutes at the counter. What used to be a nice, good, atmospheric, and fast McDonald's has turned into a McDonald's that focuses on the drive-thru and orders; the waiting customers who want to eat in the restaurant are served last...

The first time my burger was made incorrectly, and the second time again, and then clearly stating what shouldn't be on it because I have an allergy, and still getting it wrong—scandalous!!!

Extremely long wait, bad service, no staff

Dirty, disorganized, clueless staff, overflowing trash bins, and residual waste everywhere. The worst McDonald's.

Too few staff. Incompetent staff. Cold food. Broken restrooms. Extremely long waits. Not getting your full order. Never getting napkins.

Long wait, over 30 minutes. Half your food has been ready for 10 minutes. Dirty restroom.

I don't know but first my food is lukewarm then some woman comes and tells me what kind of sauce you have with your chicken nuggets up to 3 times I say sweet and sour I say jesus and now I still haven't had what I wanted and I had 2 cheeseburgers while I ordered for 83 euros hopefully I get some compensation because I don't think it's normal

The whole restaurant was filthy; no one was cleaning. Dirty tables and sticky floors. Ordering took a long time, and the fries were incredibly salty. This isn't the first time I've had this experience, so I won't be back.

If I can I would give 0 starts for this terrible service. I was waiting 30 minutes for my order in a fast-food restaurant! The only girl who actually put together orders told me that is a lot of orders...like where? The place was nearly empty. Guys were having a chitchat behind the counter, laughing around and the manager did not say a word... like what? Worst service in NL so far...

It was filthy. The food took 25 minutes. Before it was ready, the management was yelling at the staff. There were all sorts of beeping ATMs that no one was paying attention to, and the food was cold. We had to ask for napkins and straws. The stack of burgers kept getting bigger and bigger, even though it wasn't busy. In my experience, the worst McDonald's ever.

Waited 20 minutes for one milkshake. I mentioned it, and the manager immediately started arguing. It turned out the milkshake simply hadn't been made. 😂 This was terrible.

The service is very slow and there are only a few customers.

Orders never go through. Bad experience.

Not enough staff for the large reach of the location

This is probably the worst McDonald's in Rotterdam. We've been to this place several times and it's always the same situation. Service is very slow. Perhaps insufficient staff with a large number of visitors. The last time we waited for 2 McFlurries for half an hour 🤬 We will never go there again.

Absolutely terrible McDonald's. Rude staff. They have two ordering kiosks at the McDrive, but they make you wait ten minutes at one kiosk. Meanwhile, people who arrive later at the other kiosk are helped immediately. After ten minutes, I went to the window to ask why my order hadn't been taken. There, I was treated rudely by an employee who clearly doesn't like his job. If you report this to the store, they just shrug their shoulders. Besides the soggy fries and lukewarm food—because apparently, you don't get hot food here—it's apparently normal to treat customers disrespectfully. Crappy McDonald's.

Don't eat here!! It will literally make you sick.

Dirty, dilapidated, smells of frying fat and super slow

We went now and it was closed before 2 o'clock

I had a great stop at McDonald’s during a morning walk. I ordered a coffee, and it came out incredibly fast—piping hot and honestly tasting spectacular. Exactly what you want to start the day. The interior is spacious, clean, and fun, with plenty of room to sit and relax. One of the biggest highlights is how convenient the location is: it’s right near the tram stop, making it super easy to pop in whether you’re walking, commuting, or exploring the city. It’s also perfectly positioned near the stadium, which makes it an ideal spot before or after events, or even just to soak in the energy of the area. Convenient, efficient, and welcoming—this McDonald’s is a solid 5-star stop.

We waited 30 minutes before we could finally place our order. Then we waited another half hour for it to arrive. The final order was incorrect; the chicken nuggets were missing, and all the fries were cold. The milkshake had melted, and the Fanta wasn't fizzy anymore. We also didn't get any of the sauces. Next time, I'd rather drive to another branch than come back here!

NIGHTMARE, what a horrible place! EVERYTHING was DIRTY: tables, restrooms, overflowing trash cans. I had to wait an incredibly long time for cold food, only the fries were warm. The manager really doesn't have this place under control; it's utter chaos!

You can't order anything in Dutch, which is a shame in your own country. It's truly sad.

Ate here before a Feyenoord home game and had to wait over 45 minutes for food. Short staff? Inexperienced staff? Obviously, a lot of customers. A shame.

I waited 36 minutes for my order, only to have to ask again for warm fries, only to end up with lukewarm ones again (the burger was cold too, no fizz in the drinks). The burgers and drinks were all made asap while the fries were still frying, and the person who got stuck ordering had the burgers chilling on the counter for over 30 minutes. I'm sick of this location. I recently ordered 3 whole menus, a happy meal, and some loose burgers, but all the fries were missing. An extra drink was missing, and 1 or 2 burgers were missing. I left in a hurry, asked if everything was okay, and got back on the highway asap. I was really furious, did you think you were going to eat well, but no. There's always something wrong with this location. Step up, there are apparently enough people by the drinks and someone puts bread in front of you. You want to get angry because customers complain, you're under so much pressure that you only make mistakes.

This is supposed to be tenders? 🤡👻

The toilet was old, worn, and dirty. The tables weren't cleared. There was a lot of trash on the tables, and the floor was very dirty.

For the first time since I've been able to order from you, I received my complete order today. No cold, soggy fries or stale hamburgers, so I thought that was worth mentioning in the newspaper, so here it is. I hope you'll keep this up, but I doubt it will. I think it's a shame, and there's not much you can do about it. But it's also worth mentioning that everything was perfect today.

It's a real mess here (literally and figuratively), and customer service is also nowhere to be found. And if you still want to give a child in your family a Christmas ornament, don't go here, because you'll probably end up with the wrong one. This was definitely the last time for me, and that applies to McDonald's in general these days.

It was pathetic! The fries were lukewarm (not fresh from the pan), and the steak looked like a piece of shoe sole (it looked much better in the picture, but that's always the case). And the service is also a thumbs-down. Verhage is much better and even hot.

I placed an order through the ordering kiosk. When I went to pay, the kiosk was turned off and out of order... However, the amount had been debited. At the counter, they wouldn't give me the food because they said the order had been canceled. I would get my money back within a few minutes. After 10 minutes, still no money and no food. I asked if they would at least make our food. No, I had to call the main office. They weren't going to give me free food... free?? The money was, and still is, taken from my account and hasn't been refunded. After insisting, my food was finally prepared after 25 minutes. Unfortunately, it wasn't exactly what I ordered. Five days later, and the money has never been refunded. Fortunately, I did get my food. Then we ordered two ice creams. . Guess what??? No receipt, but the money was debited, and again, the order hadn't gone through.

Always a long wait when using the drivetrue

The kitchen was fine, but then it all went wrong... what a disgrace, this staff is a disgrace to McDonald's!!!! After two years, here's an update on this McDonald's. It's truly unbearable here; it's understandable that it can get busy on a Friday evening around 6 PM, but honestly, the staff doesn't care. Some guests, like us, had to wait far too long, and they canceled their orders and got a refund. We patiently waited about 45 minutes for our small order... no, this is truly a disgrace to McDonald's. Come on, get some work done, this is just not right... shame on you.

What a shame. Had to wait an hour! Staff were yelling at each other. No one was taking any responsibility. Lost order. Cold food. Zero service. Dirty interior. Go somewhere else!!

What a mess. Filthy toilet. Dirty tables. How is that possible? Never going back here again. 🤢

Drive through has bad listening skills pay extra to get the order you do want

Took 20 minutes for a coffee and snack, then received the wrong coffee.

Had to wait over half an hour for food. The staff wasn't efficient or driven. The food was also lukewarm. It's a shame, I would hire a more motivated team.

FIND ANOTHER MC DO! The food is terrible, even for a fried chicken restaurant... our order took over 45 minutes for 2 burgers... It's unbelievable!

Bad McDonald's, and after a long wait, a cold McDonald's with fishy tables and very poor service. The staff is very talkative and a waste of time and money. 👎🏻Everything was fishy.

I've never experienced a McDonald's so filthy and chaotic. Trash was everywhere because the bins were overflowing. The furniture was dirty and sticky. We waited over 30 minutes for three ice creams and a drink. The drink turned out to be wrong, too. We were allowed to keep the wrong drink. That's the only positive service I can think of. The chaos seemed unmanageable for the staff... there seemed to be a complete lack of direction and leadership. I actually felt sorry for the staff... imagine working there and being embarrassed by the mess. This place needs a quick cleanup; new management, thorough staff training, and someone responsible for cleaning the restaurant.

I'm very disappointed with my visit to your restaurant. Everything was dirty, and the tables weren't clean. I had to wait over half an hour for my order, and when I received it, it was cold. When I mentioned this to the staff, they did nothing and even laughed at my complaint. This really ruined my weekend with my family. I hope you can do something about this.

You know what to expect at McDonald's. Unfortunately, there was no receipt when ordering. It was nice, though, with all those Feyenoord fans who arrived way too early because the match was delayed.

Worst mcdonalds in rotterdam, they make a lot of mistakes, and also long waithing time.

This McDrive is especially slow on Sunday mornings until 10:00. A 20-minute wait for a coffee and McMuffin.

This McDonald's is no longer a fast food restaurant. I waited an hour for my order. After another hour, I received the wrong order! How on earth can they take so long to process an order and still get it wrong? It's honestly one of the worst McDonald's I've ever been to. The manager came over with an excuse, "Sorry, not enough staff." She could have handled that better. It's not our problem that you're short-staffed. Meanwhile, I watched them all work. They were all so slow, as if the orders weren't even moving at all. Took too long, and I was still late for my appointment. McDonald's Stadionweg should close the entire restaurant if this continues. Truly a slow food restaurant.

You're in the drive-thru and have half your order... you didn't even get a receipt, so I couldn't even get my money back. I understand it's busy, but damn, just do your job well, receipt by receipt.

Horrendously slow McDonald, if you want a coffee be sure to have atleast 45 minutes for waiting cause you won’t get it faster. Slow employees and most of them rude and ignored me when I was kindly asking if they could check it if somebody didn’t took my order by mistake.

We're giving the food 5 stars, of course, but not 1 star for the service. Even though it wasn't busy, every customer literally had to wait over 45 minutes. The children were able to enjoy themselves, thankfully, but the staff (manager) excused themselves by saying, "We're short-staffed." She was more focused on the staff than on her own work. Perhaps they should try offering the staff a higher salary? Luckily, we're more likely to visit Barendrecht than Stadionweg. They're quick there, and the service is excellent, even though it's always busy!

Food was cold cheese not melted

I'm never coming back here!! I just wanted a McFish fillet. I ordered at the cash register and asked for it, then a woman stood at the counter with her pants down and said, "Here, a fish fillet for you!" and the others started clapping. Terrible!!! Never again.

We waited 30 minutes for our order. The staff was unfriendly; plates were put out for us to order. It wasn't fast food, but a slow food chain. The iced tea was just water.

They didn't deliver my two sodas and one water; they weren't in the package! September 26, 2025 Order number: 2918

We arrived 2 minutes after 11am and didn't get any breakfast anymore

A filthy, unhygienic McDonald's. Orders took ages. Sticky or unclean tables. Floor covered in food scraps. Staff constantly on their phones. None of the staff wore gloves or had their hair neatly trimmed. What a terrible place!

A while ago (on a Monday) I picked up some food. I haven't been back since. The staff was unfriendly, with a long, sour face. I asked the "manager" a question, and she said, "WHAT?" And what I found absolutely DISGUSTING was that one employee was working in an extremely unhygienic manner. He's large, has a potbelly, and looks extremely unkempt. I don't think he washes himself after using the restroom. Every time he finished putting down a tomato slice, cheese burger, etc., he rubbed his hands on his stomach. His yellow shirt was discolored, rancid, and dirty. It wasn't even noon yet! I was so disgusted that I gave my food away. Disgusting. Absolutely disgusting to see!

Me and my family like this place to eat,

everything is done very slowly we waited 30 minutes for the order

The burgers here taste 10x better than ours in Ridderkerk

We thought we'd quickly grab something, but our order was forgotten. We finally went inside to inquire, but no one seemed to be paying attention to our guests. Luckily, there was one employee who was paying attention and helped us politely. He immediately followed up, and in no time we had our order, along with extra food and drinks for the long wait. They should give him a big thumbs up 👍🏻

Extremely slow staff, 20 minutes waiting for a simple order😡

As always, the staff is friendly. Nothing is too much trouble.

Always check your order, otherwise you'll be home and miss something. I do have to say, they'll make it right when I go back. But sometimes you don't feel like getting back in the car and driving there; you're home and just want to eat.

Poor service at McDrive Stadionweg in Rotterdam. They forgot to include something with my order again. When I called, I was told I could pick it up within two weeks. My daughter went to pick it up, but they refused to release it, only allowing me to come. Incomprehensible and unfriendly to customers. Making mistakes is one thing, but treating customers this way is truly awful.

Fastest delivery I've ever experienced, but that's about it

Went there for breakfast in the morning, it was lovely and quiet, it took a while because everything was being made at that moment

Toilets are only accessible via stairs, so inconvenient for the disabled

The wait for food is incredibly long. The staff is reluctant to speak other languages. They then require you to place your order through an app.

McDonald's food, soggy fries, and a hair in my food. I need to pay a little more attention to the quality.

Spicy Chicken Nuggets tasted like old cornflakes 👏🏾

McDonald's – Monday, July 20, around 11:20 PM Dear McDonald's Rotterdam Stadionweg, I would like to express my sincere appreciation for the exceptionally pleasant experience I had at McDonald's on Monday evening. Around 11:20 PM, I was helped by an exceptionally friendly, spontaneous, and service-oriented employee, Mr. Sirac, whose positive energy was immediately noticeable. This person radiated genuine commitment, was observant, and exceptionally attentive. Together with his colleague, whose name is unknown and who delivered my order with equal professionalism, they formed a team that took customer service to a whole new level. Their warm approach and smooth collaboration created a pleasant atmosphere in which I truly felt valued as a guest. Employees like these are invaluable and make all the difference. I sincerely hope these employees receive the recognition they deserve; their dedication and enthusiasm deserve a big compliment! Sincerely, Luna

30 minutes of waiting for one coffee.

Unfortunately, at this McDonald's, there's rarely an employee who truly listens to the customer. When I specifically order a burger without pickles, I expect just that—but instead, the onions suddenly disappear, leaving practically nothing but sauce. It happens far too often that orders are made incorrectly. I'm done with it for now and prefer to drive to another branch where they actually care about the customer and the order is correct.

Good McDonald's, McDrive a bit cramped