Gebaseerd op 1.281 reviews gevonden in 1 websites
Gebaseerd op 1.281 reviews gevonden in 1 websites
Nº 1775 op 2148 op Rotterdam
Nº 21 van 37 Hamburgerrestaurant op Rotterdam
Meningen
McDonald's tastes the same no matter where you are in the world. No surprises. This is great when you want a quick, good-quality snack.
Jesus Leite Filho . 2025-12-28
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You're using the Callendar gift app for December, and they don't even have the free scarf, hat, or gloves. They don't have anything, so you have to ask for something else yourself. Well, I wouldn't recommend it; you're just being ripped off. It's just advertising to attract people; I'm one less customer. Such a shame.
Saskia emerenciana . 2025-12-21
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The coffee is really too hot. I burned myself.
Sylvia Kruidenier . 2025-11-29
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Small but cozy McDonald's. Very friendly staff. Restrooms are clean but could be cleaner. 5 stars.
JCM Gietelink . 2025-11-24
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Very poor staff. Very slow and unfriendly.
Jelena Zakula . 2025-11-23
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Poor service; you have to wait more than 15 minutes before you're helped at the checkout. I asked a young man to help me at the checkout, and he looked at me and acted like I hadn't spoken to him. I found that a bit racist, because the young man is light-skinned and I am dark-skinned.
jantely sophia . 2025-11-22
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Poor service, something went wrong with the order, the vegetarian burgers went to another customer who touched them. Then they tried to sell the burgers to another customer. The employee argued with me about whether they had been touched or not. Ridiculous! People, pay attention to this if you go to this McDonald's.
Laxmi Nagar . 2025-11-18
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If you go for lunch, you'll have your order by dinnertime. Any time of day, the wait is incredibly long. Impressive.
TreinenHD . 2025-11-01
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Friendly staff. Empty tables not cleaned.
Ronald Catsman . 2025-10-24
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Quickly prepared Unfortunately the new Burger was Not the same And unfortunately it looked more like a bic mac Than what McDonalds advertised Never again
Deejay Vellekoop . 2025-10-22
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Whether you order a McFlurry or a whole menu, you're always in for a wait. They're incredibly inefficient here. I once ordered a gluten-free burger without onions due to allergies, but I got a burger with gluten and onions, and the manager didn't believe me.
Lise Davelaar . 2025-10-13
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I only gave it one star because I couldn't give it less. Terrible service and staff. We waited 40 minutes for our order. And when I asked, "How much longer?" they completely ignored me. Only when I asked again did they take my receipt and offer to refund us if we couldn't wait.
Kira Klimenchuk . 2025-10-01
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Ordered here through Uber Eat. They haven't delivered my complete order for the umpteenth time. I paid a total of €30, with €5 worth of sauces that weren't delivered.
Jordy bouw . 2025-09-23
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While waiting for a salad, the bag of fries and veggie burgers had been cooling for quite a while... Bad planning, that is. Luckily, I had a pit bull with me who explained the situation clearly and asked for more fries. This request was duly complied with. So, tip: keep an eye on it, otherwise you might end up with cold food.
Lawrence Meyer . 2025-09-23
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Didn't receive my order through home delivery. Called the manager the next day and received the order. Excellent customer service, good manager.
francoise kuipers . 2025-09-20
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A pretty decent McDonald’s overall — clean, usually quiet, with a kids’ corner and even a nice view of the water. One odd thing, though: a large part of the restaurant is often closed off to visitors. It seems like they’re trying to avoid cleaning the extra space, but it still feels strange not to be able to sit by the window when the place is nearly empty. As for the service, the food takes surprisingly long to prepare, especially considering how few people are usually there.
Igor Omarov . 2025-08-28
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Good for a Maccie, but expensive
Giovanni Mendes . 2025-08-21
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I ordered an hour ago and now it says it's closed even though I never received my order. I want my money back!
Sukran Ocak . 2025-08-21
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Customer service and customer friendliness can also be achieved with a smile
Satif Belaarbi . 2025-08-20
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The food was good, but a certain McDonald's employee thought it was important to make us wait. People who ordered later even got their food before us. See similar reviews here!
Elder God . 2025-08-13
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People who came in after me had already received their food, I was more than 5~10 minutes earlier than them and despite asking several times at the counter I only received my food very late.
Loudite . 2025-07-28
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the best location in the region
Hasan Furuncu . 2025-07-07
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If you place an order after 21:00 you can expect it not to arrive. And instead of canceling your order they let you starve and don't answer the phone. Stupid business
Rebeca Lola . 2025-07-03
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Well I ordered a salad honey mustard chicken I waited more than 1 hour for it to arrive the chicken was cold I didn't get any sauce with it and there was nothing more than lettuce so no other ingredients were given that should be with it I think they should smoke less weed in that tent but work sober it's always a misery if you order something there tonight I totally don't recommend that McDonald's waste of your money!!!! (paid €7.45 for lettuce with 2 cold pieces of toothpaste)
Kali Kalikali . 2025-06-22
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A fast food restaurant with seats at the entrance and 2 lower floors. The toilet is on the ground floor and you don't have to pay. The toilet lady doesn't have the toilet. In this Mac, the order is brought to the table, pick-up is also possible. Payment can be made at the order kiosk. This branch also accepts payment cards, Apple Pay, Google Play and payment cards. Delivery service of your desired menus? This Mac has it. The employees in this restaurant wear face masks when bringing your order. USB charging points for your smartphone are available.
Gy Sing Lam . 2025-06-12
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the worst mc donalds in Rotterdam, yesterday there were shortages in the order, today a different order, never again, I don't know who works there but it's a disaster
Pascal . 2025-06-12
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Another delicious big tasty meal
Dennis Van Belle . 2025-06-03
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Portions became smaller, price remained the same. Y'all should be ashamed!!
Renato “Renas” Domingues . 2025-05-27
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If you like Raw food you should definitely order from this McDonalds...🤮🤮🤮
Marina . 2025-05-26
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If you order via Thuisbezorgd, items are missing every time. You call, the lady in question on the phone snapped at me and the push-off system with you have to call Thuisbezorgd. I think you guys from MC Donalds pack things. Easy to get rid of, right? And the way you snap at them on the phone. No, this is crap, with crap staff.
Wilma Veenman . 2025-05-19
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Dissatisfied. We ordered food and it wasn't even announced and then we got cold food. They were about to close but the employee who was working told us we could still eat the food and then 2 seconds later sent us away. Makes no sense. Bad service and my money wasted on cold food. At least we got a bag for the food
Jeylin De Kraaij . 2025-05-18
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Just waited 20 minutes for a mcflurry! And the delivery guys got priority!
Brian Beekman . 2025-05-17
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Ordered today. One was supposed to be with chicken and I got 2 of the same
Dominik Salamon . 2025-05-17
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Worst mac staff is not customer friendly. If you are visually impaired, you may forget to seek help.
Stephan Pack . 2025-05-02
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The food is very tasty but the service is bad, my ice cream was cold
Tootie Fruity . 2025-04-26
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Just ordered from the branch. I was asked if I was number 2600, what I was and if I had 2x medium fries. I explained that I only had 1 small curly fries, old Amsterdam bitterballen and a mcwrap. Show the receipt again. When I get home there are only bitterballen and small fries in it. If you try to call you will be hung up after 6 seconds
Danielle Scheele . 2025-04-17
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If you like to wait 30 minutes, go here
Martijn Vroegindeweij . 2025-04-13
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Simple order (take away) took over 20 minutes and it wasn't busy when I walked in. Nine out of ten completed orders go to Delivery, which are given absolute priority. The rest of the guests are standing or sitting waiting for an unnecessarily long time. An employee is also quietly cleaning the drinks machine. Food was cold.
Murat Tekin . 2025-04-06
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Very dirty place where service is not discussed. Waiting almost 30 minutes for a menu and still a MC without a drive. Complete chaos, staff moves like a snail, doesn't make any sense anymore because the same menu has cost more than 12 euros from 6 to 12 euros.
Ahmet Kaya Official . 2025-04-05
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Had to wait almost 20 minutes for a small order while there were only 2 other orders besides mine. The work pace was terribly slow and the staff made a very uninterested impression. Strange display.
T. . 2025-03-24
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Terrible place, slow and annoying service
Da Ga . 2025-03-20
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Worst service I will never go there again
Lyanne Martina . 2025-03-18
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Complete chaos here, dirty busy place. In the evening after a Feyenoord match, only a few tables are open upstairs. The rest of the place is already closed. All tables were dirty, trash cans full, etc., etc. I won't be coming here anymore.
Ronald Van Hattem . 2025-03-09
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Waited almost 2 hours for my order, tried calling but no answer from both mcDonalds or Thuisbezorgd. After almost 2 hours I received my cold, incorrect order. Again, no one to contact and no response.
Mick van Gastel . 2025-02-22
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If you're looking for McDonald's, you've come to the right place. Fries were fresh and hot.
Danny Tang . 2025-02-19
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Great McDonalds, but a grim atmosphere just before closing time. The burgers were fine.
Jimmy Beije . 2025-02-10
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Atmospheric decor, view over the water of the Hillevliet is nice. Nothing special or unique. Hamburger with way too much sauce, that's hopeless. Perfect for a quick but unimportant bite, but other than that, it's a piece of cake.
John Rotterdam . 2025-02-09
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Placed a small order but had to wait a very long time. The drinks and burgers had been ready for 25 minutes, but first all meals were packed for the Uber drivers. Even though there were only a few people in the store as customers, we all had a wait of more than 30 minutes. Sandwiches were cold and ice in coke had already melted. I indicated that I didn't think this was nice, but there wasn't much they could do about it. I will not go to this branch again.
Pascal van den hoek . 2025-02-05
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The burgers were so-so, but overall great
navi . 2025-02-03
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To bad, they Don't know how to respect pepole, and they take to much time for prepared order.
Rejaun Chowdhury . 2025-01-18
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Ordered twice within a month via Uber eats and 2 times sauces were missing. What a crap thing. Answering the phone is also too much to ask. Better not order here.
Madelon BS Kester . 2025-01-16
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Everything is prepared at the same time, so my milkshake was ready for 6 minutes and was already melted when I got home
F.a Mastenbroek . 2025-01-15
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I was ordered by machine i press on veggie burger but their system took Chiken burger when i went back to MacD staff said that’s not our fault bla bla.Was very bad service .
Neeraj Juneja . 2024-12-31
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You order, you go, you wait for it for over an hour and it arrives incomplete, I do not recommend it, it is better to eat a kebab
Patryk (Hazev13) . 2024-12-29
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Do not order here! Order arrives incomplete and they are not available by phone. This happens regularly here. It's a lot of money and I think it's a travesty. The manager of this company should be ashamed of himself.
Maurice Van den beemt . 2024-12-29
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As many people say, it is substandard. Food often waits longer than necessary, often ready but I have to wait because those Ubers have priority (ps. They are not in a hurry either). Staff with mobile phones in their hands or standing quietly chatting and eating may then wait. Ice creams and soft drinks that have been prepared minutes earlier and are melting in the meantime. Or fries that go back into the fryer and are no longer edible. I even saw a shift worker flirting at the checkout girl, she didn't like it and they both left. So I take away, I can't provide much general information about hygiene, except that tables are cleaned if people think that too many tables have not been cleared (usually comes from the manager). What you don't see if you regularly wait 10 minutes for your quarter pounder.
jean claude du balsac . 2024-12-28
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Horror! I had pain in my lower back and legs from waiting. I waited half an hour and then asked what was wrong with my order and I saw that it was already ready, but they had not called my order number. The food is already almost cold and there is no sauce. I will never set foot there again. People who ordered after me got their order before me.
Миглена Миркова . 2024-12-17
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The food is fine, but I think the service in the restaurant is a bit on the poor side. Recently picked up food, come home, products are missing. Sorry? Whoa, no, you're a burden to them.
R van A . 2024-12-08
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Waited 15 minutes for one cheeseburger when it wasn’t busy at all
Frymexx . 2024-12-05
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Super McDonalds, a buddy of mine visited you on Monday and he still hasn't stopped talking about how well you treat customers. They forgot his coke glass and the manager (blonde lady who has been working there for a while) just gave him 2 glasses when he asked for them. Really super nice, he is still silent about it so very well done 👍👍👍 Oh yes and the food was also tasty and well prepared
Stephan Bouwter . 2024-11-20
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Waited half an hour for 1 ice cream for my daughter. They cannot handle the pressure of home delivery and Uber eats, too little capacity.
Quality Goods & More . 2024-11-18
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Staff talk a lot not work, I say please he says sorry again Whats sorry ????????
Kenan Etik . 2024-11-16
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I had a bigmac, it was not tasty, the sauce tasted sour
soof Bakker . 2024-11-16
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Via home delivery Order food did not arrive so never order there
Lorenzo Stakenburg . 2024-11-10
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Big mac is always dry, there is never enough sauce, salt and pepper on your burger and the fries sauce is often forgotten.
Ava S. . 2024-11-03
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You had to wait way too long for your order
Hendrik Marius . 2024-10-31
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PLEASE NOTE I got food poisoning at these macdonlads I was very sick for 3 days!!!!
Elly Gardeslen . 2024-10-16
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It took a while before it was ready, but it was hot and well baked, the downside is that the bone section is closed, even though it is 6 o'clock and it is busy
O. Tter . 2024-09-18
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I waited half an hour for my food and I had to pick it up myself and my number was not called when it was there on the counter and the worst part is that my food is colder than Antarctica not recommended!!!!!!
viriana Sanches . 2024-09-14
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20 MINUTES! For 1 bigmac bacon menu with a coke and small fries. After 17 minutes I asked why it was taking so long, 3 minutes later I finally placed my order and quickly went home to eat. Did they forget the small fries? I have seen 1 customer make almost the EXACT same order and this customer received their order 5 MINUTES before I asked where my food was. Maybe serve the customers who ordered EARLIER and not customers who place LARGER orders…. Please do something about your employees because this happens regularly
Thijs van Wolferen . 2024-09-13
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Been waiting for 30 min. Someone messed up the order, we were number 098 and people were already getting their 30-something orders 😂 poor customer service
Rugilė Vaiškūnaitė . 2024-09-05
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They forget something all the time, this time my fries
Aras Alpsoy . 2024-08-31
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We just had to wait a very long time for our order, And I spoke to the staff about it in a normal way We received a very irritated response, waiting an hour is not normal for 2 burgers and chicken 9 The manager started later and he resolved it nicely, really very customer friendly, And has apologized very often, really an asset, someone who is so customer-friendly And it is very polite, norms and values and communication is really very important, the blonde lady in the white blouse (manger) solved it really neatly. and thank you for your friendliness and solution-oriented approach, you are a great mother and curly-haired woman.
Alexandra . 2024-08-25
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A piece of America in the Netherlands. I keep thinking of a documentary on TV. Here an American family was interviewed while they were enjoying a meal. They really didn't know what was healthy and what wasn't. I also keep thinking about my neighbor's children. Well under 20 and already fat as hell. Give your children a chance in life and keep them away from here.
Winston Spitzer . 2024-07-22
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My grandmother got food here for me and it was a completely cold and b I have a lot of stomach ache which I normally never have when I eat McDonald! Definitely not recommended
Romaissa Van_vliet . 2024-07-17
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Like so many McDonald's, children love it like KFC or Burger King, it doesn't stand out
Jaap DE Jong . 2024-07-16
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Service is terrible. They put everyone’s order on ready even though they’re not. We had to wait a long time just to get our food. The manager looks like he hates his job (which I would understand), he walked away mid conversation with a costumer. Toilets are also really bad so just don’t go there, it looks like it hasn’t been cleaned since it became a mc donalds 🙏
Justin van Sint Anneland . 2024-06-29
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Small, rather gloomy McDonalds. Seating available on several levels. Parking in the area. Rather difficult and expensive.
Holger Sommer . 2024-06-29
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I like it to eat something quick!
Giovanna Garcia . 2024-06-21
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When you come in, you see a shaggy looking employee. we had big mac first too greasy and cold no not very tasty
ellen abbenhuis . 2024-06-12
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the food was delicious and the food was ready very quickly and that was no coincidence because I was with my friend and we had ordered separately but he had ordered something completely different and he also received his food very quickly within 3 minutes and they also have a lot options for vegetarian people The only thing I missed a bit was the atmosphere. but if you want to go to a McDonald's I would recommend that you go to this one!
Julian Akarca . 2024-06-06
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It's a good McDonalds the food is tasty. There is good service. The food came very quickly, I was with a friend of mine, we ordered separately but it was both there within about 3 minutes. But I did miss the thunder a bit.
Debby Dorr . 2024-06-06
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Small but nice, ordered 2 fish o'lets, they were really nice and fresh and you didn't have to wait that long, which wasn't too bad, the people were short and sweet, I only missed a smile at the cash register, the rest was fine and the toilet paper was gone maybe some extra rolls in stock in the toilet, greetings and thanks 🤗
Adil Chahi . 2024-06-01
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McDonald's is always bad, no matter what you buy there. You do know that their actual business is real estate, right? Well, that's how their burgers taste, like mortar, but a bit juicier.
Eelco Fetter . 2024-06-01
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work very slowly and without organization....
Timon Ribeiro . 2024-05-18
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Cozy establishment with a view over the water. No McDrive, but McCafe products. Staff friendly.
Ron van Bruchem . 2024-05-17
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Today, May 24, 2014, I placed an order via Ubereats, a chesburger and a bigtasty. It was the fault of the courier or the restaurant, the order was wrong. I called the restaurant to tell them what happened and they said they would correct the error. They did not resolve the error and never answered the cell phone again. very weak for a franchise like this.
Joao Marques . 2024-05-15
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I got up at 12. Well, a gentleman doesn't drink before noon. I went to get some weed, but since I was hungry I went to eat something. Then I bought weed, smoked it
Krystian Michalczyk . 2024-05-12
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Food ordered was not fresh and ice cold. nice for an ice cream but not for a kip-9 or rather a kip-6, that didn't go well here either. the Big Tasty was also missing. Never experienced such a bad McDonald's. The delivery was great
mitchel b . 2024-05-02
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I ordered 6 coffees when it wasn't busy and I still sat there for 45 minutes…. Then there was no flavor to the caramel lattes and vanilla lattes… just undrinkable! Service and communication was also quite poor
Mila Dobbe . 2024-04-28
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Very bad service. The African waitress doesn't know any polite words. Zero culture. It seems as if she was working there as a punishment
Adam Andrych . 2024-04-21
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nuggets and 2 cookies were missing, and a guy who seemed like the shift manager (guessing that's what a white shirt means) handed me the order. Dunno how u can mess up that much.
Eglė Sakalauskaitė . 2024-04-15
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I ordered via home delivery yesterday because it is nice and easy and close, normally they drop the drinks etc, but this time I had nothing to complain about. Until I was eating my fries and found a hair in the fries... reported to home delivery and they indicate that McDonald's green Hilledijk says it is not possible because they wear hairnets now McDonald's! They really don't wear them well...
Ché . 2024-04-03
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Worst McDonalds in the whole of the Netherlands! Do not order here! Had to wait 2 hours for our food, happy meal was not complete and the big mac only had 1 burger. Never again with this MC!!
Diranda Koning . 2024-03-28
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Processing an order is super slow, I waited 45 minutes for a happy meal, while I saw that everyone was getting home delivery at the front. I have had something delivered to my home, but make sure you have a separate team to do this and not have everything done together
Miguel Moreno . 2024-03-24
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Food was not tasty, ice cream has melted, then got new ice cream, it was also melted, burger was too tough and cold and the fries were cold, did not receive a receipt, it was not a pleasant experience
Destiny Welzijn . 2024-03-22
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I think it was a meal that touched our stomachs as a family.
Oktay özcan . 2024-03-04
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I ordered something very small at 6:44 PM, it is now 7:45 PM. Thuisbezorgd states that delivery time is 35-40 minutes maximum. The joke is that after an hour and a half the delivery person doesn't even show up. When you see 3-5 minutes on the food tracker and finally think your order will arrive, those damn idiots change it to another 10 minutes or it stays at 9 minutes. This is terrible. NOW AN HOUR AND A HALF LATER I GET THE MESSAGE THAT MY ORDER HAS BEEN CANCELLED. It's not the first time I've experienced this with this location. That's why I try to order food elsewhere, but sometimes it's just not possible. I hope that the workers will simply be contacted and deliver orders according to order numbers! And don't just cancel because they don't feel like it!!
oervashi Panday . 2024-02-23
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Hey there McDonald's What bad service I had today at your location on the Groene Hilledijk!. A 15 minute wait can feel like an eternity, especially when you're hungry! It's quite annoying when you have to wait so long, especially when your food is cooling down while your order isn't called. But it is ready. And to make the situation even worse, when my order arrived, the employee asked for my receipt to check, he grabbed it from my hands and just threw my receipt away! ? I hope he didn't think it was a piece of paper that belonged in the trash. I asked can I please have that receipt back? At first he pretended not to hear me and completely ignored me and went to help another customer then I asked again and he reluctantly started fiddling around in a trash can. And that became a search for the receipt! Next to the chip shop another container emerged. Pockets of his trousers were pulled inside out. Dozens of receipts passed through his hands. For five minutes! This search was quite a mission for this young man and he did not seem to give up, but after a while he had to tell me that he could not find the receipt and that he would print it out. I can tell you that it was quite frustrating to see the food getting colder and colder and I still didn't have a receipt in hand. A receipt may seem like a small piece of paper, but it is still important proof of your order. When he printed out the receipt another 5 minutes later, it turned out to be someone else's receipt. Enjoy your meal, he said lamely, but hey, hey, an apology. I went home stunned and in disbelief of what had just happened to me. Once I got home, I was greeted by a dry quarter pounder, cold fries and a bland cold cheeseburger. That's certainly not what I would expect after such an adventurous waiting experience. And as icing on the cake, a watery milkshake and what also struck me as far too small sandwiches. At the big tasty Unfortunately, this McDonald's experience was not what I had hoped for and that is why you will not see me here again anytime soon.
clean fix . 2024-02-12
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Waiting a long time for my coffee that had been ready for a long time, but was overlooked, then the person who would deliver it was busy with something else while standing at the counter. I've had the same thing before with my smoothie order. Was the order too small and therefore not important or simply a lack of communication, organization or motivation??? I
Liesbeth van Leeuwen . 2024-02-06
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Soortgelijke restaurants in Rotterdam

4463 meningen
Twice we didn't get any sauce with our fries from the MC drive-thru. Not giving people sauce with their fries is simply diabolical.

3063 meningen
We had to wait over half an hour for our food. By the time we finally got it ourselves at the counter instead of having it brought to us, everything was already cold. We won't be coming back.