McDonald's in Noord

Ordered via Thuisbezorg. Unfortunately, the order was incomplete. Called about this and was told that they were training someone who would have prepared the order. But they don't do after-delivery service; in short, my kid is without a Happy Meal... don't order here, visit the restaurant instead!

We had ordered a large portion of fries, but the container was very sparsely filled, not even to the rim. The hamburger, chicken nuggets, and fries were fine in terms of quality and tasty. Very poor from the HV fries. I had deliberately ordered a large portion of fries because we were going to share them.

It has already happened 3 times that I come home and the fries were inedible. Instead of including fresh fries with your order, they give you leftover fries that they have probably already replenished 3 times. I just stand there staring after I’ve placed my order; eventually you get your burgers and in the meantime not a single new batch of fries has been added, but instead they add the very last bit of fries lying in the bin to your order, which has been sitting there for at least 5-10 minutes. For that price, they should just deliver fresh fries.

It used to be a fine Mc. But what is your business doing when you make paying customers pay for the toilet!!! Seriously?!?! Just give them a coin or a ticket. Really so unfriendly and so unlike what I'm used to from Mc! Never again.

They are very slow and just chatter.

The food was cold and soggy; my chicken nuggets weren't crispy and my cheeseburger was ice cold.

Prepare to have to wait a veeeery long time. This makes no sense, 20 minutes for chicken nuggets.

Compared to other McDonalds in Rotterdam, this is one of the better ones. Employees are clean and put togheter. They definitely take better care when preping the food, because I feel the difference. Good job guys, keep it up.

If you want to buy soft serve ice cream, you pay 2.95 for sundae ice cream without sauce, ridiculous! Sold out of the same cones for 2 weeks!

In the restaurant itself, they are acting unhygienically in the kitchen; they do not use hairnets or caps for the employees' hair—it would be quite something if you found a hair in your food.

A burger and a small espresso for 11 euros. Too expensive for simple fast food. The Italian Cripspy Burger was small and looked like it had been skimmed (small piece of chicken, 3 flakes of cheese!), even though I was one of only 3 customers. McDonald's hasn't been what it used to be for a long time. More priority also seemed to be given to delivery orders over people coming to eat there.

Placed order, food ice cold, and the milkshake I ordered wasn't even included Never, ever again Nr.3TVD8M

Fries always cold and undercooked

First of all, it was freezing inside. It was very unpleasant to eat in the draft and cold. And I understand that you charge for the restroom if you don't eat there, but if you're spending around €70 on food, you'd expect to avoid having to pay for the restroom separately. And they could be a bit more customer-friendly.

Delicious Hamburgers/Drinks and Ice Cream

The packaging could use some improvement, whether it's for delivery or pickup! The delivery service is absolutely terrible! The guy stands outside the store with his phone in his hands longer than the actual delivery takes. That's why it's always cold. If you pick something up late at night and walk three minutes home, it's fresher and warmer. I can't fault the staff in the store itself! Even just before closing, they're still sweet and friendly and provide great service!

McDonald's is quite well located in the city center. However, none of the electrical outlets work, and you have to pay 70 cents to use the restrooms. The food is good, though, and the service is quick. It was very quiet when we went. Prices seem to be the same at every McDonald's in the Netherlands. I ate in; the restaurant is well-equipped with tables and chairs. Parking in front seems quite difficult, as there are very few spaces. There doesn't appear to be a drive-thru.

Yesterday I ordered a McKroket and received a Filet O Fish in a regular bun with ketchup. You made my evening! You created a story I can tell to other people. I regularly buy stuff here, it's always delicious, and the service is great. Keep up the good work, I know it's hard during the promotional periods!

What a shitty service and an arrogant woman behind the counter, at least make an effort

Again, there's rubbish everywhere and full rubbish bins - when will they learn to clean up in time?

Not okay. Pigeons just wander in and defecate everywhere while someone wants to eat something. 50 cents for a toilet that's not clean (shoe prints on the seat)—I didn't know that was normal. And then everyone who ate something is now nauseous, which doesn't make sense either...

Long wait for your order, little is done in the kitchen inside, it is also not cleaned, this MC is really not recommended, better to get your McDonald's in Hoogstraat

Dear Maccie from Rotterdam, it's a shame it was robbed by a 13 year old but they are doing their best

Service was good.... table was not clean

It's a shame people wear fake nails.

Even one star is too much for this mess ordering and just not getting your order 10 minutes before arrival cancel the order shame on you

You pay 70 cent and the toilet its not normal dirty !!

Got food delivery from the Dutch just eat app. Probably the most expensive mcdonalds Iv ever had but it was packaged very well and food was like I'd gotten it at the counter. We ordered our normal order we would get in britian accept the addition of bitter ballen and it was over €50

Message on display that order is ready, then wait 10 minutes until someone feels like giving the order. What a lousy service, staff not interested in the work, sad

Well, it is and remains a maccie

One of the most pleasant to have breakfast

Smells like leakage in the building has gotten out of control.

Don't forget to keep boycotting! 🇵🇸🇵🇸🇵🇸

When I came in it smelled like poop. There were very few people. The food is really bad, I bought an ice cream and it tastes really bad.

The food was very tasty after a day in Rotterdam.

ME FOOD WASS FRESH FRESH THEY MAKE IT TASTY WITH LOVE MI LOVE IT MI LOVEEE IT MI LOVE IT AND THE CREW THERE WONDERFUL NICE PEOPLE THE MANAGERS CAN ALWAYS LAUGH WITH YOU YES MI LOVE IT

Order via Thuisbezorgd and McDonald's? Don't do that you will be scammed!! I ordered food from McDonald's via Thuisbezorgd, but it was simply never delivered. No meal, no solution, no responsibility of any kind. McDonald's indicated that they will no longer do anything once the food has been given to the delivery person. What happens next? Not their problem. Thuisbezorgd's customer service has now been replaced by a computer that gives you standard answers. No people, no empathy, and most importantly: no help. And because I never received the food, I cannot post an honest review via the platform. In this way, negative experiences quietly disappear from view. The attitude of the employee at McDonald's was especially distressing. There was no interest at all, no compassion, nothing. As if they don't care that you as a customer are left empty handed (and empty stomach). It feels like delivery has become a no-obligation gamble these days. You pay, and if you're lucky, something arrives. If you are unlucky, you get nothing at all and you can whistle for your money. Tip of the day: do you really want to eat? Then you have a better chance if you put on a Thuisbezorgd jacket than if you are just a customer. As long as this method continues to exist, I advise everyone against ordering from McDonald's via Thuisbezorgd. No service, no care, no warranty.

Very nice mc Donald's here in rotterdam Kind friendly staff

I initially received 5 chicken Nuggets in a 6 box, but the manager gave me 3 extra and my friends and I received free croissants, which was very nice :)

Atmosphere was normal, until I asked the employee and said can I go to the toilet and she said go myself but I can't go because it is locked and I got a cheeseburger, but it was still a bit RAW, I told the employee and said go away. AND WENT TO THE TOILET AND SAW PEE ON THE FLOOR!! I don't recommend it. Happy bad evening to me

Yes, it's a McDonald's. Good to consume your food here, but not to order via Thuisbezorgd or Uber.

DO NOT COME! I went to the bathroom recently and I saw 5 turds on the floor and I had gotten a bigmac menu and it was still completely raw. 1 star

Another half of the order was not included and what we received was cold. The fanta was really the tastiest.

I went with my family. I left almost 100€, and we have to pay for the toilette also???

Paying to go to the toilet to wash your hands is ridiculous

Making a customer pay €0.70 for toilet use is rude and indecent.

The food was also fine. But: We ordered here via home delivery. Our delivery was not delivered after 1.5 hours. After contacting Thuisbezorgd, who referred us to the branch, we were treated super rudely by two of the employees here. The first one pretended she only knew English, then said something in Dutch and then randomly pushed us away. The second (the manager??) was disrespectful, thought it was a joke, therefore did not take us seriously, literally said 'it was our problem' and did not want to help us any further. If this is really the manager, then I fear for the future of this branch... The third, and fortunately last, employee calmly helped us and found our order. She was super friendly and sympathized with us. Big appreciation to her, you saved our evening!

The worst McDonalds ever!! Don't eat here!!”

Hygiene standards leave something to be desired One of them wipes her nose and takes it with her bare hand The girls' hair falls on the fries They don't wear any protection on their hair The service is slow and the staff are unpleasant

McDonald's was quite disappointing today. The food was lukewarm and the quality seemed substandard. The fries were limp and the burger tasted different than normal, without much flavor. The service was also not fast, which made it even less pleasant. Not worth repeating.

never seen a macdonalds as bad as this one. I live like 2 min away from this but i rather drive 1 hour to get to another mcdonalds then eat at this one

Pleasant and friendly staff, I received the order quickly.

Good food at McDonald's. ..super

Very unpleasant. Was there with my grandson had to pick up my own food.

Ordered via Thuisbezorgd. Would take 40 minutes. Still not delivered after 90 minutes. Called order lost! I was supposed to get a call back, but I'm still waiting for this. Paid, to be continued.... After calling twice and waiting for more than 2 hours, it was finally delivered.

No mcdrive, parking in front of the door is paid but cheap. The street where this McDonalds is located has deteriorated considerably in recent years, unfortunately, but McDonalds can't do anything about that. Food and service is always good here.

Employees kicked us out because my girlfriend had extreme circulatory problems. No customers there and the manager suddenly didn't understand us when I asked what address was so I could call a taxi. Completely ignored me when I asked for a paper bag and even had coins in my hand to pay for it. Terrible.

You have to pay €0.50 for the toilet (even if you have ordered food and are therefore a paying customer)!!! Really ridiculous!!!

My girlfriend and I were kicked out because I vomited due to circulatory problems. Totally unfriendly staff, we didn't even get a bag.

Guaranteed too long waiting times between 6:30 and 7 and customers who act sad about using the toilet

Very disappointing! Picked up myself on purpose instead of ordering, fries were still limp, burger was thinly topped, little taste. What's going wrong here?

What you can expect from a standard McDonalds

Disgusting! Disrespect for clients!!! Forgot the Melkshake! The crust is old and not salted and not warm. There are no straws for drinks! Arrogant, proud, self-righteous creatures work there! I ordered through Thuisbezorging and ended up being horrified by what I received!!!! Drink cups are dirty. Chicken nuggets are hard, raw inside and hard to chew!

I cannot understand why you cannot/are not allowed to use the toilet in this branch. By the way, is that allowed to operate a catering establishment, but not offer toilet service? And I don't accept the fact that that thing has been broken and under maintenance for months. I'll skip the Happy Meal at this hut.

A beautiful place for a family dine in

Old atmosphere much better Service no longer exists Food well Mac is Mac

Because the KFC on the corner is permanently closed, we walked to the Mac. Toilet was out of order, so washing hands (before eating) was not possible. Even though it wasn't busy, we had to wait quite a while for a fairly simple order (chicken nuggets, fries and milkshake). Because of this I had to rush back to work

When I came to town, I went here to quench my hunger and thirst. What I ordered was fresh and delicious, and I ordered the McSet (Big Mac, fries and Coca-Cola). I think I paid reasonably and you can pay by card. The service was friendly and fast. I recommend the McSet I mentioned because it is filling and tastes great ;) I would happily eat here again ;)

Small establishment without McCafe and McDrive. Nice and quiet here. Quick service.

I love Zwart Jan, here too many options for shopping, eating, tanning, multicultural in terms of shops and residents

Got sick after a meal. This caused me to have a fever for 3 days. Food also felt dirty and unkempt. I'll never come here again.

Ordered a bigmac menu and happy meal via home delivery...on arrival everything turned out to be cold...a bigmac is never really hot so that is possible, but the hamburger and the fries were very cold, the fat on the fries was shiny white on the fries stay put, really nasty.. We called the branch on Zwartjansstraat, where the order came from, and was spoken to by Jeff, a very nice boy, who apologized and proposed to reimburse the amount of the happy meal. I thought this was a good gesture...unfortunately I never received the amount back...

They forgot my sweet and sour sauce and the milkshake was bland...otherwise good

Very nice and sweet, very polite 10/10

Neat maccie always fresh nice people. Kind to kids

That you leave a woman with a wrong order without transportation. It's your fault and they don't even want to solve it. Shame.

With these weather conditions -1 no heating on :-(

I always get fresh burgers and nuggets, while for example at McDonald's Coolsingel I sometimes get preheated burgers or chewy nuggets, in any case McDonald's Zwartjan is one of the better ones in Rotterdam

Even though every McDonald's sells exactly the same thing, this branch was noticeably more expensive than many others in Rotterdam. McDonalds should not give their franchises so much freedom, which is why these types of stingy restaurants emerge

Bad service! Ordered via Uber Eats and only received half of my order. The only solution was that I had to come and get my 2 cheeseburgers from your store myself. Shame on you, unworthy of McDonalds. I will never order here again

Loud, filthy and awful staff. Not customer friendly and the place looks filthy. Not an accommodating place to eat your food.

No ice, machine was broken. Toilets were broken, still an old mess. Employees don't listen, we wanted to eat it there but it was packed.

Gezelligheid op en top met een gezellig muziekje erbij. Eten was snel/ warm/ erg lekker

A good franchise of the McDonald's. Good service and good food. The place could be a little bit cleaner, but anyway, it was good.

Keurig schoon, vriendelijk personeel, bekend menu.

Toilet is hier altijd buiten gebruik! Verder is de french fries nice.

Asociale medewerkers. Groeten niet & kijken je niet aan. Zou hier niet weer komen.

Gewoon een mac donald zoals overal.

Eten wel ok maar geen toiletten beschikbaar. Vind ik niet kunnen en volgens mág het ook niet!!

Fast food, heel snel eten (lauw) en weinig smaak. Je kon er in ieder geval van de vloer eten

Ben daar drie uur voor m'n werk geweest maar geen kopje koffie jammer

Mega nette Bedienung super gutes Essen aber 1 Stern weniger weil Klo war defekt und musste mies ein abseilen

Onbeschoft personeel, allemaal chagrijnige mensen die daar werken... sorry voor deze slechte reactie, helaas moet dit ook gezegd worden als dat de waarheid is!

Eten is vaak lauwwarm, vooral bij afhaal is dat irritant omdat je nog naar huis moet. Beste is dus meteen opeten.

De winkel was schoon en er stond vriendelijk personeel.

Eten was vers. Dat is het belangrijkst. Service was een beetje odd. Ik zie medewerkers aan hun lichaam zitten en met die zelfde handen zonder te wassen raken ze het voedsel aan. Ook de tafels en grond waren niet schoon. Dus voelde mij redelijk vies... Heb niet smakelijk gegeten en ook niet alles Tip: volg de procedures

This one is a good one. Better than the others in Rotterdam.

Manager jeff topservice geboden!!

Hier besteld maar verkeerde saus gekregen en te weinig kipnuggets en het was ook nog allemaal 2 keer zo duur omdat het via thuisbezorgd was

This brunch is okay and clean. Recommended!