McDonald's in Presikhaaf-West

It's still a McDonald's, just a quick bite. I don't go to McDonald's for dinner; for what you get, it's way too expensive.

Unfortunately, the toilets were a bit dirty.

It was messy and dirty, with crumbs everywhere. When we mentioned it, action was taken. The person who was supposed to sweep wasn't really effective.

We were there at the time of a concert. The toilets are closed then. Otherwise, we had a great time.

Ordered 2 chicken 6s, received 1. She says you can order again (super busy), but I can't do anything with that as there is only 1 on the receipt. Truly ridiculous service.

Great! Just clean the tables yourself. Busyyy

Terrible. I ordered a small fanilla milkshake, got a strawberry instead, went to the cashier to ask for a new one with fanilla. I got the strawberry milkshake back with a splash of fanilla on top... She didn't even take the time to listen to me properly and correct me. On top of that, she couldn't speak a word of Dutch and we had to explain it in very difficult English.

I normally don't eat here, made an exception today, and it will definitely be the last time… Upon entering, we were greeted very unfriendly by a young lady, after which, due to a miscommunication, she shouted that we should shut our mouths… When the same lady came to bring our food, the tray with our food on it was… Fortunately, after the meal, we were spoken to kindly by the manager, Sophie! This manager was very friendly and offered a listening ear! After our conversation, we were compensated! Thank you for this! I wouldn't go back here anytime soon, but if I do, it will be with the friendly manager!

It was incredibly dirty. The whole floor was sticky and littered with trash. Super unpleasant.

The worst McDonald's I've ever been to! The cleanliness is just catastrophic and disgusting, ugh... We ate at a table that wasn't cleaned, with crushed fries at our feet, spilled Coke everywhere, and it was the same for the entire restaurant! After I accidentally spilled my Fanta, no one came to clean it up! I had to clean it up myself because it's not in my nature to leave a place that dirty after I've been there! Shameful

I ordered 2 triple choc cookies and didn't receive them via McDonald's, really bizarre, is there no respect left for the hard-working Dutch person? Ridiculous.

A bit tucked away on an industrial estate, has zero atmosphere, anyway, hungry. Ordered through the McDrive and The staff just said Friendly, enjoy your meal and that's fine, I don't need any fuss, good is good. Because of the location, I was a bit afraid of cold food / a less tasty shake.. Nothing could be further from the truth; whereas this is actually the case in Veenendaal / Zeist, for example, at a nice location, in Arnhem everything was nice and fresh, really warm, and that did the taste good 👍👍👍👍👍

The location is in an industrial park. You need a GPS. There is a sign from the main road, but once inside the industrial estate, there are no direction signs. It is a pity that there is no playground for the children.

I’ve been coming here on my scooter for as long as I can remember. Yesterday, I was told quite bluntly that I wasn't allowed to take the scooter into the drive-thru. I asked why it was suddenly no longer allowed and heard a lot of mumbling over the intercom. I was told very rudely that I could ask the manager inside. After the rude answer, I said "I'll just come inside," to which I received the reply "Come, come, come, come inside, come." I thought I was going to spar at McDonald's. I spoke to the manager and she said that it isn't forbidden to go into the drive-thru on a scooter, but it isn't desired either... huh? She also claimed that he didn't speak Dutch well yet, which in my opinion wasn't true. During the conversation, a guy (presumably from the drive-thru) also appeared, made some kind of gesture towards me, and then walked away again. Very unpleasant experience, and I hope to get an answer to this.

Of all the staff walking around, not one spoke decent Dutch. They were huddled together, and when I inquired, someone who spoke a little Dutch had to be called from the kitchen. Then I wasn't even given a glance... lovely.

Worst McDonald's in Arnhem; you wait 20 minutes here for one small fry.

Positive: Clean, fast, and relatively spacious. Negatives: The thousand beeps from the kitchen and a customer had a complaint or something, but this was discussed at length in the middle of the restaurant... Tip: In a situation like this, try to take the customer/guest aside for a moment, or at least a little further away from the other guests :) but all in all, a fine McDonald's!

I order extra fries sauce, and I don't get it again. I ask about it again when paying, and they say "yes, it's included" — and yet it's still not right. Every time! Do something about your staff.

Very bad, incomplete order time after time.

Just had a mcflurry on my way past as it was nice weather sat outside only problem is I can't get the app to change country so it says I'm not near a McDonald's so I couldn't log in and get points

McDonald like McDonald - everywhere looking the same. Some people like it anothers don't like it 😉

McDonald's even has gluten-free burgers 👍. There's a small outdoor area with a playground.

Terrible service. We placed an order via Thuisbezorgd, received a completely different order, and then got no response from customer service. Eventually, we got our money back after 5 days, but we have no solution and no food. They handled it very poorly and didn't even offer us a solution.

First of all, I always go through the McDonald's drive-thru on my mobility scooter; I'm not a car, but anyway. Secondly, I've been served more than 10 times, even when McDonald's is just open. Now, last Tuesday or Wednesday, I was simply refused service, what the helly!!! Oh yeah, in the evening and at night the burgers are nice and hot. Thirdly, the parking lot is a big mess.

Moldy Pickles on wall and ceiling

It is and remains a McDonald's, you go there for the kids...

Update: March 30, 2026 Ordered 2x 6 chicken nuggets to take away. Asked at the checkout counter if the order was complete. The young lady said 'yes of course, I packed it myself'. I came home and there was only 1 box of 6 inside. Scandalous again..!! Old review: I can write a review, but you won't get a response out of arrogance anyway.. Unfortunately, it used to be 5 stars but now that I've been taken for a ride for the umpteenth time, it's going to be a 1 star. I probably don't care about such a big guy at the market, but I just wanted to mention that for the umpteenth time I didn't get my dressing with the salad.. I asked about it and a couple of teenagers said in unison that it was included.. I came home and can sit there eating dry food like a rabbit... Saying yes but meaning no... Are you actually doing your job properly or are you just walking around there to fill up your hours... Simply scandalous!! Incidentally, the somewhat older hostess at the entrance was incredibly friendly and helpful; otherwise, it looks neat, tidy, and clean.. Those are the plus points, at least; now we just need the experience and the sharpness of those teenagers behind the service counter..

For the third time, I got half a cup of Sunday ice cream!! Is it really that difficult to fill the cup completely, or do you guys enjoy ripping people off??!! Last time getting ice cream here!!!

Good at first but gone downhill, cold fries, stale bun, staff staring, doing nothing

Picked up from the McDonald's drive-through, everything was cold. The wraps only had two small lettuce leaves on them, and all the fries were forgotten. Unreachable (called four times). Very bad! They were friendly at the McDonald's drive-through, though.

They put a non-Dutch-speaking employee behind the call box at the McDrive. Only English. And incomprehensible English at that. I asked at the counter if they could put that person in the kitchen or service instead of behind the order box. They thought it was strange, because their initial reaction was that McDonald's uses English and Dutch as its main languages, so yeah... So yeah?? It's a bit of a strange choice for an employer to put someone who doesn't speak Dutch in that position, only to have orders go through incorrectly and customer frustration.

Order panels didn't work properly. The staff was quick and friendly.

Very nice place with well trained service staff. Everyone with a smile on their face and an adequate attitude towards the customer. Thank you young people 🫶

Strange place. I have my doubts about this place. Quin wanted to order food, but his burger was broken.

Food was not warm and it was so busy and not enough staff

A nice place to relax and enjoy a latte macchiato. When we were there, it was cozy and quiet.

This is the only McDonald's I pass

These are medium fries...nothing fell out, this is how I received them😒

Via drive fast, friendly and tasty.

Waited 20 minutes for coffee and an egg muffin. Poor service.

We were there this weekend and noticed that the staff only spoke English. I find this very objectionable. We are not Dutch, so I think I should be spoken to in Dutch as well.

Fast service and good quality, not too busy either.

Order a large menu with fries and a drink, only to receive a small menu without fries and a drink. Good-for-nothings here!

They seriously have a problem with the food temperature here. It doesn't matter what time you arrive and order. Nine times out of ten, the food is lukewarm, and the fries are always cold.

The quality of the milkshake has deteriorated significantly over the years. Far too thin and overly sweet, at least the strawberry flavor. In my experience, the chip shop is exactly as it should be.

Like all other McDonald's, the food was good, but it was extremely dirty. There was food all over the floor, chairs, and tables. I wouldn't even let my dog ​​pee in the toilet; it was filthy and smelled awful.

Just a quick bite, didn't feel like cooking today.

I ordered a mcsmart menu without sauce just plain they put sauce on it and all

It's a nice restaurant with fast service and good food, though the tables tend to be a bit messy. I recommend the chili chicken or a mac flury.

A McDonald's like any other. Not big, quite busy, but served quickly by friendly staff.

What a filthy, disgusting place it is! Tables, chairs, and benches are filthy beyond words. The floor is incredibly disgusting. Once and never again, and that will be a complaint to the NVWA (Netherlands Food and Consumer Product Safety Authority).

Always forgetting something at the drive-thru. This is the fourth time in four orders :(

I ordered 9 chicken nuggets at McDonald's Drive and only got 6. So I definitely paid more for fewer chicken nuggets. I'm not making a fuss, but it was also in the evening and not busy, so it's not hard to count. Otherwise, it was delicious.

Mac is always delicious, guilty pleasure

I really hate it when they forget something, especially if you go through the drive-thru and realize halfway through that they've forgotten something... especially when you've redeemed points for the product. Nice talk, but the service is terrible. Will I get those points back or a free McC croquette next time🤨 #nevergoingtoArnhemagain Quite annoyed, considering everyone else in the car already has their food.

It's always nice to grab a Maccie with the kids on the way home.

I was at this mcdonalds a few days after the BTS tinytans were released, which I collect, and they gave me a toy which I did not want!!! Then when I went inside to ask for it they told me they couldn't do anything about it so I am really disappointed. Another thing which ocurred was that we were in the mcdrive and they let 4 cars on the other side take their orders before us. And when we were finally able to order, they put us on hold and took the order of the other car again. Service is not that good and I am disappointed!

We come here regularly. However, at the McDrive, items are often forgotten, even though they've been paid for.

Everything at the pole was deliciously hot and neatly packaged. Plenty of napkins too. Much better than the Duiven branch, which might get one star from me. Last time I ate inside, the service was quick, and everything was deliciously hot again.

Mc drive is difficult to access for larger cars.

Everything was fine, friendly staff, freshly prepared products and good restrooms.

Usually better and warmer than other branches

What a filthy mess this McDonald's has been lately. Your appetite instantly vanishes the moment you walk in and take a look around. Filthy floors, dirty tables, and overflowing trash bins. And what's even more ridiculous is that there are team leaders and/or managers walking around with trays, completely oblivious to the state of their own restaurant. Prices are rising daily, and on top of that, they're skimping on someone to wipe down the tables. What a shameless, filthy mess.

Never had such cheerful service. The food and the mac are just okay.

They missed 2 of my drinks for take out. Service s bit slow

Well, it was a necessary stop. It's still a McDonald's.

Do not order via thuisbezorg, you gonna wait 2,5 hours and then you gonna recive info you will not get it. The most terrible place to order in Arnhem.

We regularly come here for lunch on Saturdays. It's noticeable that the cleaning isn't done properly anymore. The tables and floors are sticky. There's food scraps everywhere on the floor and tables. Staff often stand huddled together chatting while other things are visibly left untouched. The portions also leave a lot to be desired. We often order large fries, which are quite expensive. The last two times we've had such a small portion that we should have ordered a smaller one. It probably would have had more in it. Such a shame.

The fries were cold and my hamburger order was wrong. But the manager resolved it well.

Mediocre by Mac standards... nice and quiet. Took a bit long. Burgers a bit sloppy. Sauce on one side. Dry on the other. Otherwise, just fine.

It never runs out when you order something. We left this time.

Working very slowly. Waiting 17 minutes when there was no visitors except us. I think maybe not enough employees. Forget to put napkins, saus... WC sitting place not clean. But stuff is very friendly 😊

Why the 15-cent plastic surcharge for a Coke? These are hidden costs.

Wrong spicy chicken nuggets instead of regular, and the wrong double "big tasty" (received regular "big tasty"). So...

Dirty restroom, food everywhere, no full menu. Yuck.

Took ages for 2 milkshakes and a chili chicken, I waited 15 minutes while the staff went through the weekend bedtime stories

After ordering via the kiosk, we wanted to sit down and saw food strewn all over the floor, table, and chairs. I pointed this out, and it turned out the person didn't speak Dutch, but English. You'd expect an active response, but it wasn't. So, we sat down in the "cleanest spot," even though it was 8:10 PM. While we waited for our order to be brought to the table, I saw an employee put a chocolate cake back in the display case, which had already been through several hands. Keep selling it, please. After the order arrived, the quarter pounder was disappointing. The fries were a bit soggy, but the milkshakes were good. We then went to the toilet. It looked like a toilet after the four-day march. It was very dirty and wet, and everything from water to toilet paper was scattered everywhere. I wonder if the owner of this shop even prioritizes hygiene. Because even after leaving, no action was taken, and upon leaving, the staff, again, didn't speak Dutch.

Was very busy but food was good!

This is how you eat SCHNITZEL the way it should be!!

Unfortunately, they don't make fresh products here. There were fries ready half an hour ago, which were of course cold. However, we did get hot fries right away after asking, hence the extra star. 🌟

Food was good for a MCDONALD but the restaurant was filthy, there was dirty stuff everywhere on the floor, tables covered with sauces and to make matters worse, an employee was cleaning the tables with a broom that he used to go over the floor with😰. NEVER AGAIN!

Very very dirty toilet!! Shit everywhere. And that on a Tuesday afternoon while there is no crowd at all. Dirty tables. Mcdonalds has the prices as if they are premium fast food, but first start with hygiene and cleaning. Unbelievable.

We thought we could eat nice and cool in the heat. It was terribly stuffy.

Was well warm is not with every donald

Best place in Arnhem. Always friendly and open late.

Service is good and fast, food according to McDonalds standard, only the last bend at Mc Drive is a bit too narrow for larger cars.

Well almost 6 euros for a burger to deliver it lukewarm and tough (mc spicy). Scandalous for these prices. Then the food should also be warm and good.

Order a burger at midnight and it's still warm 😁

Was very busy, good speed in processing orders.

Always so slow in that drive, 10 minutes in line after paying has happened several times

Well, the Mac. Always tasty. Get your food quickly. Fast food at its best

Starting to get expensive for what little you get

Well, maccie, you know what you get. Nowadays it's just way too expensive for what you get.

Order placed.. Thought it was a good amount... but you know MC.Donald Personalize your burgers without this and without that for the Kids and order a burger yourself. Ok let's go find a table, it was Easter Sunday, almost no customers in the building, you think, nice fresh fries and fresh burgers. Fries or fries were half lukewarm The labels of the Kids' burgers say this and that it shouldn't be on it and what do we get... regular lousy burgers as if you haven't personalized them... suppose you're bloody allergic to that... And then I open my burger container and I have a burger that looks half the same, I quickly looked at the picture on those columns... no cheese, no bacon, no sauce... and half lukewarm. If you pay 30 euros for it, I'll drive on to Duiven next time... they also have a chicken restaurant like that... not that it's much better, but it is tastier hahaha.

Fine, fast food as you would expect. Messy when it's busy. Full trash cans, dirty floors. Food is hot and good to eat.

It's funny how long you have to wait for a shake, over 10 minutes.

You can read your newspaper while eating McFlurry. You get generous portion here. The prices here are slightly cheaper than average. That's very nice. They were very, very fast. There is more than enough staff available. Nice staff. And you can relax here for a while. Keep it up and keep prices so low!!

Mcdonalds as you expect, quick bite but not fresh or clean.

Too many MC D's drive inns in a radius of 9 km in and around Arnhem. Very unhealthy food and drinks. Food has little nutritional value. Especially calorie rich.

You get what you expect: mediocre food for a relatively high price. The atmosphere is also as you would expect.