McDonald's Arnhem Centraal in Centrum

Even though you are a customer, you have to pay for the toilet.

Hardly any customers, food still on the table, paper on the floor, tables dirty and sticky. Trash cans overflowing... The manager is joking around behind the counter, four people doing nothing; they don't clear the table or clean. Look, if it were really busy, you could understand it. It makes you wonder how they handle hygiene. Sad...

Very nice atmosphere, friendly staff and very clean

Super cozy place, can come back anytime when i be in Arnhem

The food was old and dry. I work at a McDonald's in a different city and have never seen anything like it. The fries were even tough, and my drink didn't come with a straw.

Nice atmosphere, good service but had a box of 20 mixed chicken nuggets and only got spicy.

I ordered through UberEats, delivery time said 25 minutes, after 30 minutes my order still wasn’t being prepared!! 30 minutes to prepare my order, when it should have been delivered in 25!! ridiculous. it should not take 30 minutes to prepare some nuggets and burgers. I canceled my order after 35 minutes of waiting, as they would have cancelled after 23:00 since that’s when they stop delivering.

My friend and I went to McDonald's for dinner as a stopover on our trip. I ordered a meatless chicken sandwich and a pistachio mac flurry. The bread was very dry, there wasn't much sauce on it, and it had more lettuce than (fake) meat, so I accepted it because it was, after all, McDonald's. However, when I started eating my mac flurry, I quickly noticed there were very few pistachio pieces in it, so I went to the counter and politely asked if they could add some extra pieces. The answer they gave me was that it wasn't possible and I'd just have to make do. I go here almost weekly, but lately the service has been deteriorating rapidly while the prices keep rising. I find it incredibly strange that they can't give me extra pieces when I'm paying €4.10 for an ice cream. This is truly awful. I'm very disappointed and will definitely go to another McDonald's! Shame on you, McDonald's staff near the station in Arnhem!

Bad service. Food packaging was a disaster. You pay a fortune. And it's still not clean.

Cold/lukewarm nuggets, tough and lukewarm apple pies! Worthless!!

Fine. Just what you expect from a McDonald's. Toilets were paid (€0.80), which I thought was a shame. I would have preferred free toilets with your receipt. But thankfully, they were clean.

Everything was ready in 2 minutes but that chicken was old and dry the manager scratched her head and then made my food and employees were on their phone and then on my food oh no miss gurl

I think this is a decent McDonald's, but I think McDonald's is a terrible place. But you have to make do when you're in a hurry and Febo is closed.

No paper in the toilet, I pay for food than I have to pay 80 euro cent for bathroom, you don't know where is the man or woman toilet, cold water.... Good luck, for 100 euro paying for food no free toilet, and if I pay I don't have what I need, not even clean 😉

I went to McArnhem two days ago with my cousin. Unfortunately, I got a vegetarian burger instead of a normal one, and it was also cold. The strawberry milkshake had also melted.

If after 12 o'clock in the evening and thus 1 hour before closing time even the chicken nuggets are still recommended, you have a good mac nearby

I ordered two cheeseburgers with my mother. The cheeseburgers themselves were fine, but it was way too busy that afternoon, and the service was unfriendly. They didn't say anything to us and didn't even check the receipt, so beware. Otherwise, it was VERY clean for McDonald's, and the restrooms aren't free (honestly, I hadn't checked how much they cost, but it certainly wasn't free because there was a separate credit card area to pay).

Refused to let me use toilets even after paying for food. Manager with glasses need to learn manners. Imagine being 30 and still working at mcdonalds hahahahha

Chicken nuggets are awesome (also give the staff a raise they speedrun the food and orders)

It was especially dirty in the restaurant, and even worse outside!

It's no longer McDonald's but a junkyard. Order a Big Mac and it's served so sloppily that the burger itself is already half hanging out of the ground. And you get a kilo of lettuce with it, but it's oh so difficult for them to make a decent burger out of it, let alone the rest...

This kind of food will become extinct. How can people eat this? It's unhealthy and tastes awful. I live nearby, but I'd rather eat my shoes than this.

The fish fillets are getting smaller and smaller, gone for €12.70 in the trash. Even my little finger is almost bigger than that sandwich. Fries are very dry. And you have to pay extra for everything, €0.15 for the takeaway cup, even though you drink on the spot, and you can't even drink from it properly because you don't get a straw. I'm done with the Mac!

Today I was at McDonald's and ordered chicken nuggets with fries sauce to take away. It's not very difficult to prepare. When I got home, I had chicken nuggets with BBQ sauce. So I also paid extra for the fries sauce, which I didn't even get. Usually, you get a free sauce with 6 chicken nuggets, which I didn't. Not that it's a big deal, but I find it very messy. When I went to pick up my order, a man grabbed it while my number was being called, so they don't check it there either.

Quiet, pleasant place. Plenty of space during the day and weekdays, and no long waits.

Just this afternoon I was at McDonald's Arnhem Central. I ordered food at the kiosk and couldn't even pay with Apple Pay or my debit card, and I kept getting an error message. I finally paid at the cash register, and Apple Pay worked there. After a 10-minute wait, our food arrived. The fries were still warm, but all the burgers we ordered were lukewarm to cold. It was quite cold at McDonald's Arnhem.

🇵🇰 Great food but little bit cold Staff is very fast and helpful Toilet 🚻 is paid this is not good 😐

Toilets could be cleaner considering you pay €0.80.

I wanted to pick up some takeout to take home. As usual, ordering through the kiosk went perfectly. But what I ultimately received was truly subpar. I ordered a cheeseburger and a "Spicy" quarter pounder. The meat (if you can even call it meat) was bone dry. And completely flavorless. It's truly bizarre that McDonald's even dares to call this meat. It's tough, rubbery—please, save your money for something else. McDonald's, American marketing, but honestly: inedible! Stay far away!

Not super clean. Service was quite good. Empty the trash cans more often, and the toilet could be much better maintained.

Typical low end McDonald's. It's good enough but nothing more.

Great service, delicious food. I was two chicken nuggets short, but when I mentioned it, they immediately gave me four more! Friendly staff, they even bring the food to you; it's still warm and truly delicious!

Food and service are ok, but the whole place smells like a toilet and makes you question their hygiene. Clean the place...

Incompetent ‘employees’ who easily take 10 minutes to produce something. No idea what because I couldn’t wait for it.

Dirty location, damn it, tables are sticky and filthy

Very hot food and fast service but it was messy and there were few seats inside.

This McDonald's has an atmospheric light appearance. There is ample opportunity to sit down. The burgers and menus that I have eaten there were always prepared in the right way.

To wash my hands before taking food I have PAY for the toilet after I paid for food. To health care about customers. Doesn't seems to be lawful.

Paid toilet for McDonald's customers is a scandal!

Paid toilets even if you eat there is a baffling choice. Not coming back just for that. The rest was fine.

Buy a McFlurry for €4.10 and the container is only half full. Asked the staff and it turns out they can only fill it up to that. Waste of money.

Not a fan of McDonalds but this location is definitely one of the better ones. Always fresh, hot and fast!

Most disgusting mcdonalds I have visited in a long time. Dirt and trash everywhere.

Paying for the toilet while you ordered something here...really bad!

Food was just what you expect at McDonald's. Maarrr; Pay 80 cents for the toilet. Men's toilet: You could see dried pee/water on the walls?? to see. Toilet paper all over the walls. The sink was clogged with toilet paper. Women's toilet; blood was on the toilet seat. I find it strange to pay when you eat there. But if you pay, make sure it is spic and span. Restaurant itself was also filthy with spilled soda in several places on the floor. There were no napkins with the food and 1 mayonnaise was forgotten. All in all not good

I came all the way from Canada to visit Arnhem and I go to this Mc Donald's to try their European menu but clearly their Big Mac is a bit disappointing

Staff wasnt quite up to the tasks. Slow and disorganized.

Poor service and quality, bunch of amateurs who work there and that manager has to do his community service by the probation service

Not clean inside while it is quiet. why plastic surcharge when it's a paper cup. I would call it something else. That you don't bring your own cup.

I ordered 5 cheeseburgers and 3 double cheeseburgers and it came like this, they gave you the order prepared half an hour ago I think

Just keep doing more. Staff: many English-speaking employees who do not speak a word of English. Noisy and scandalous that you now have to pay a ridiculous amount for the toilet, while you already spend money on food and drinks.

Small tables. The toilet is paid for, but the gate often does not work properly. You could only pick up at the counter, not have it delivered to your table

Dear Mac Donalds Arnhem at the station, I think it's a shame that you have to pay for the toilet - I haven't seen a children's toilet / changing mat here either, which I also think is a shame, I had to change my daughter on the floor, it's ridiculous, I think... People who eat here also have to pay 80 cents to go to the toilet, I think you should take a look at this. Furthermore, something was not brought and I got it without any difficulty, but the people who work there are friendly

Of all the McDonald's visited, this one beats all the records for poorly maintained! Impossible to find a clean table, all were dirty (waste, salad; fries, stains, grease...) full of waste on the floor (napkins, cups, papers, fries...) trash cans overflowing pay toilets ASHAMED having consumed!!😡😡😡😡 plus DIRTY toilets😡

super toll, toilet is only 0.80 cents and I don't think mac needs more money

Clean, friendly staff, nice bathroom. Easy to order.

Tip tap this is a bad chain, I will never eat at this location again

The food was immaculate, best food ever, and the atmosphere was quite chill. However the staff was quite rude, firstly I ordered a coke medium, and Paid for it, BUT they gave me a sprite small, and didn’t give me a refund. Next I was jerking off in the bathroom stall and the workers kicked me out. I will remember you McDonald’s worker.

Food is consistent, the location is almost always dirty and paying customers have to pay extra for a toilet visit. Hopefully it will get better.

Ordered for the 2nd time via Uber Eats. You order for 45 euros and literally only receive the coke and 1 packet of sauce. Last time only my sweet and sour sauce and also the cola. Also ordered at 30 euros. Can't get any crazier. After a lot of fuss and hassle, you get your money back from Uber Eats, but you don't have any food. Bad service.

As always, the order was delivered very quickly, and even my guide dog was offered a hamburger. The employee thought he was too cute not to give him anything, and she immediately had one.

Waiting for 5 minutes in the drive. Anybody home?

Always have a cup of coffee at the Mac after a walk from home. Simply order from the telephone at a place of your choice in the restaurant. Delivered to your table in a friendly manner

Atmosphere is better since the toilets have to be paid for. Few night pharmacists in the business anymore. You cannot hold Mac responsible for the behavior of customers, but addressing them about behavior would not be wrong.

Great for a late night snack when arriving in Arnhem after midnight

Service was quick . Friendly Service and the product still hot than I expected.

Good Mac Donald point friendly staff

What a bad thing!! Ordered a Happy Meal and when I got home there was no apple, but a dried out mandarin orange. (Also no indication that they had any apples in stock) And why not a straw with your milkshake? This is very bizarre. Never.never.again.

Atmosphere is very good, friendly staff. It is one of the better locations in the region. But it still tastes like cardboard

I placed an order then quickly used the mens room facility, It was definitely not in order to put it mildly. Totally put off from eating here. Paid but did not collect my food, just left.

Orphaned lunch for 3 of us for 40 euros. If you need to go to the toilet, you have to pay €0.80. That's absolutely fine, but then you expect a clean toilet. There was toilet paper everywhere, feces from my predecessor were still in and around the toilet. I immediately turned around and left.

Super sociable person, she recognizes people well.

Why do burgers taste better in Holland?

Great branch, but we were with a group of which 2 people were in wheelchairs. And then comes a big problem. The toilet for those in wheelchairs is behind a gate that wheelchairs cannot pass through. When we discussed this with the staff, it was indicated that this had been stated before. It would be nice if something was done with it.

Trash bins are rarely emptied. Very customer unfriendly. By the way, I happened to come today for the 'French fries Christmas ball'. He didn't put it on the plate, so I explained it nicely to the manager. Manager didn't understand anything. Ultimately we had a whole discussion about a Christmas ball. Incredibly customer unfriendly. Nowadays you have to pay for toilets, even though they are not even cleaned. And if you order home delivery from this McDonalds, you often only get half of your order. Plus you won't even get your money back. This McDonalds also often has lukewarm/cold fries. After today I was fed up. I won't be coming back here anytime soon!

That lemonade here is really sweet, it's not really drinkable, it's just to wash it down and then you have a dry mouth again. Don't get any more lemonade in the branch, it's not tasty.

Bad: first make the wrong milkshake and then no fries, liver after indicating a few times, I'm used to something with Mac, but not this

Dirty place to eat. Dirt everywhere and filthy tables. Staff is helpful, but the cleaning rounds leave much to be desired.

Mc flurry is a tough scam, you get 1/3 of the cup filled! And when you go back, they say it has to go all the way to the line. The line is below half!! Crazy shit!

As a wheelchair user, you cannot pick up food independently. For this you have to go down a number of steps. I reported this to the staff and asked if they could indicate it at the top of these stairs. They didn't. Then I had to go to the toilet. There was a typical payment terminal in front of this. On the door of the disabled toilet, which was visible behind the payment terminal, there was a sticker with the text: "The disabled toilet can be used with the help of an employee". So I stood at the top of those stairs again, tried to get someone's attention in a raised voice and asked them to open the toilet. That wasn't possible. The payment terminal was new and the sticker still had to be removed from the door. Thanks to the payment terminal, you can no longer reach the door in a wheelchair. In addition, the food was also cold.

If you feel stuffed easily, you will definitely experience that beer. Jet feels like you are close to each other, especially when it is busy. If I look from perspective, it is understandable, at a busy train station. The advantage is that there is often room, but there are a lot of annoying, aimless children hanging around here in a group. Food was ready quite quickly. There is a toilet available here, in the back, but you have to pay for it, which I imagine is a good thing at a nearby train station. The food is fine, trash cans were overflowing, then I thought oops... but later there was an employee who cleaned it up. The grounds where the Mac Donald is located are very spacious, when you are in front of the door you have plenty of space, especially when it is busy with many passers-by, this is very nice and pleasant. But this actually applies to everything located near the train station.

They found my key. What a great thing

Spacious store, with good furnishings, service is good and they take you, as a customer, into account.

Not the best mac but it's alright

Had to wait a very long time for someone to come to the cash register, once we got the food it turned out that something was missing. Bad service, especially if the person is also spoken to by the manager in front of you. Nice and discreet, so to speak.

Just like McDonalds's Rijnstraat in Arnhem. This time the food was on the table within 1 minute. You can expect crowds when you eat at CS. Otherwise just a good restaurant for a quick bite.

Only McDonalds where there are “EU rules” that ban paper straws with soft drinks. Staff speaks no/limited Dutch

Bad day to come here. Very nasty manager towards staff and customers, cold, tough, soggy chicken nuggets and iced coffee with complete ice cubes in it.

The restaurant smelled and the wings were mediocre, but otherwise the new jalapeno sauce was tasty and the new chicken honey mustard burger

Ordered a box of 20 chicken mc nuggets + a fries sauce. The order was ready in 5 minutes and taken to the canteen for the break. I open the bag and the sauce is missing. I call to indicate that an item is missing from the order and the Mac employee says: "You should have checked the order when you picked it up." As if it is my fault that they hand over the order incomplete. I walked back and said my piece. No apology or anything, just a dirty look. Customer service is way down at this McDonald's. In any case, I will never go here again.

Not so neat, they don't clean the mess, the trash bins are full and if you say something about it, they don't do anything with it....,...!

Order was incomplete. When you call about this, you only hear: "Yes, that's a shame, it depends on the delivery service." Bags were sealed...

Very bad and a disappointing experience. My order was incomplete. I then contacted one of the employees there and was told that I have to file a complaint with Thuisbezorgd.nl, which is not appropriate, because they are the ones who pack my order. (McDonalds staff) So not good service at all and easy to blame the delivery service. Very unprofessional of them... I advise everyone against ordering from Arnhem Centraal.

A "manager" did not want to give a straw because of EU policy. Skip this location if you want milkshake.

They are doing well in Arnhem Central. The managers are friendly. Toilet is FREE. You can use the self-scan cash register or choose a table and place an order with a QR code. You can eat there, it is a nice place. The menu is delicious!

I ordered a banana and coconut shake and I got two banana shakes

A McDonald's is a McDonald's. Not more and less.

If you have to catch the train quickly and you order something to eat at home and you only get two items from the menu including drinks. But you don't get the entire menu. And if you get a voucher from MC Donald's to enjoy your menu when you have time and you forget it after moving and the nun shows up and you call customer service, then that is only possible until after a year. But you are losing your money to a billion-dollar company. It shows that a company with a lot of money has no intention of putting the customer on a pedestal. People literally don't care about you because you paid for the menu and now you can't exchange your voucher for a menu. What a nasty company without a principle!! Shame on you!

They can't build burgers, even the neatest eater still gets sauce on his hands. To compensate, you don't get any napkins included. You should also not leave a burger for 5 minutes: Then it will be cold. Are you ordering 6 nuggets? You only get 5 for your effort.

The toilet is very dirty if you say what, she doesn't care