McDonald's in Grachtengordel-Zuid

Fast delivery , enough space to plant ur bum and the employees are very intelligent and kind

Long waiting times and the toilet also costs customers an extra 0.70 cents.

It's ridiculous to charge clients to use toilets.

Trash cans for empty bottles overflowing, could be cleaner overall but for Amsterdam it's a cheap Coke and well air-conditioned.

There are restrooms inside the bar available to the public for 70 cents. It's a good option if you're nearby and don't know where to go or don't want to sit down and drink to access the restroom.

Disappointing service experience. The person handing out the food doesn’t even try to hide how much they dislike their job. Tossing parts of the order onto the tray and messing up every second order gives that impression very clearly. Also – a paid restroom for customers? Please switch to the modern solution with a code on the receipt. The food itself was fine – as expected

Same taste everywhere like hamburger and egg muffins

Very bed service, the service yells to people. Very unpleasant experience.

Can't even make a normal mcflurry xd

Terrible service, even if you eat there they want to charge you for using the bathroom! A disgrace.

After traveling to so many European countries, this is the first time I have encountered a situation where I have to pay for using the toilet after making a purchase in a store.

Rude manager they open when the restaurant is closed in the night and no servers then sign on your bill and tell you to come back then lie about it the next day and not give you the food , so basically they are stealing peoples money.

The world's most complete happy capital. Truly.

Having purchased food and drink ,I was rather amazed that U had to pay for the toilet use ! Very clean once did pay!

Even if you are a customer, you still have to pay for the bathroom

They make you pay for absolutely EVERYTHING!!!! You have to pay for Ketchup, but it's even worse when you go up two floors to go to the bathroom and there is a turnstile where you have to pay to go through, it doesn't matter if you have the ticket.

They work without gloves or hats. From the hall itself you can watch how the guy takes the salad, puts the unfinished and ready-made cutlets on a bun, and wraps everything in paper, scratched his head with the same unwashed hands and proceeded to order a light meal

Half an hour for a coffee and a croissant, very slow, the staff behind the counter minding their own business

What a nightmare, I’ve never seen a McDonald’s worse, the toilet costs 0.7 euros, while out of 5 stalls 2 are open, there’s a queue, the toilet is extremely dirty

NEVER COME HERE IF YOU CARE ABOUT THESE THINGS We got half of the order and the wrong burgers, and when I asked him he said: we don’t have anything else but this. In kinda rude way I asked for the Greek version of the chicken burger and I got a cheep bland burger And I asked for the curly fries and gave me the bland one Although I paid extra for these addition!!! While we paid about €30 for meal for two we got stuff of €5!! And next where we were sitting there was a mouse trap!!! This very very unhygienic and dirty

They did not even give the water

Disorganized, dirty. You have to pay for a toilet even if you are a customer.

The dirtiest McDonald's in Amsterdam. The trash cans were full and the trays were overflowing. Also my disabled companion didn't pay for any of the other toilets in the other mc do's while here he had to pay because the staff didn't pay attention to the people who showed up.

They didn't even let a friend of mine who was vomiting go to the bathroom

I saw bad comments, but my experience was quite good, very delicious food, the only bad thing is the lack of variety, they have few burger options but they are good, the place is clean and warm

The great thing about McDonald's doesn't matter where you visit it is the same variety of food and similar prices to home.. Visiting from the UK it's just a simple option.. The restaurant was clean and ample seating.. Staff friendly and efficient... Only annoying thing for us both even though we used its restaurant and obtained food.. The lady still insists on you paying €0.70..to use the toilet.. Not sure if this is standard in Amsterdam but I have never had to pay in any other McDonald's I have visited in either the UK or USA or Germany and France..

So it wasn't just that there was a lot of rubbish there. Even a citizen was embezzled!!! When asked where it was. At first you acted as if they didn't understand anything except Dutch....then when I threatened with consistency, they shrugged their shoulders and told me I had eaten it (I was still standing in front of the pick-up counter and the food was still on the counter.....bad move!!! Food was lukewarm and sticky, if you leave €60 and get service like that... that's not possible!!! I definitely won't eat there again and wouldn't recommend anyone to visit there.

A good idea to order food on your first day in Amsterdam

Staff do not work here for pleasure #uncustomerfriendly

Het eten was zoals je van een Mc Donalds mag verwachten, het personeel bij de uitgiftebalie was echter zeer onvriendelijk. Er werd niet op een normale toon tegen de klanten gesproken, er werd tegen de klanten geschreeuwd, echt schandalig.

Disinterested working staff, floor dirty in places.

The atmosphere in the restaurant is quite ok. But when my friend and I went to the toilet, we found out that €0.70 was a break in the toilet... ok, come on, we're used to that kind of thing... but the behavior of the employee in that department is something terrible. Proud, arrogant and insolent. After I went out to wait for my friend, she pounced on me to go out, because I'm making a fuss. (There was no one there) To which I politely and civilly replied that she had better go check the toilet paper and soap because I paid €0.70, I didn't have anything to wash my hands with or wipe myself with, not to mention where...

We only go for ice cream, and that doesn't fail

Took 20 minutes to get our food.

I was accused of not paying €0.70 for the toilets by the rudest member of staff I have ever met, even after I showed her my bank statement (seemed ridiculous for €0.70). She laughed at me when I left, never felt so uncomfortable

Paid €18 for mid food and still had to pay extra for the toilet. What in the 3rd world is this

Left out sauce for nugs, floppy fries, undersalted nugs. Took a long time too. Only come here if extremely intoxicated (which I was not).

Great place to eat but service is not amazing

It states that the 0,70 cents is not required, yet you're not allowed to go in without payment. And when confronting the employee at the toilet entrance she simply replies "everyone pays, please pay or don't enter". Such uselessness.

Staff refused to give a tray for dessert for a dine in order. That was very unexpected

Ordered a pick up and received it without a sandwich, be careful

Bad service, you won't see me here again for the next 4 years

what is this? we ordered fries and this is what we recieved. disgusting! never coming here again!

Paid sauces, toilets also, 0.70€ it’s shameful

The toilet was paid, 0.70 euros. The employees were rude and sullen, there was no socket to charge your phone. I didn't like it.

The delicious burgers. The place is quite central

Didn’t go but I accidentally took a good photo of the building

My cheese wasn't even melted in this josti place. Really, how can my fk cheese Well, don't be melted when I order a cheeseburger

Ordered a burger menu, which was thrown to me in parts at Mach 3 over a distance of 4.5 meters by a group of employees standing in line. (New policy?) It went quickly. Thought it was strange that the straws were positioned on the floor, but I had no complaints about the number of straws available. Why an employee emptied the waste bin over the counter is still a mystery to me. Maybe put down carpet, a lady in a skirt had the greatest difficulty staying upright while ordering at the counter.

Went from a fast food to slow food restaurant - Very slow service and prone to making mistakes on your order. Before the recent renovations this didn't or hardly happened. Also there are days where that you ask to eat in and they still put everything in a bag.

EXACTLY A SHELTERED WORKSHOP. Smash the whole thing!!!

They charge customers 0.70€ for toilet use in addition to the food they bought. Employees don't know how to take orders at the counter, so you're forced to pay my card at a machine. Disappointing experience, will not return.

A relatively bad McDonald's. Ordered to eat-in, but got in a bag. Server wouldn't change it to a tray. Didn't get dressing with my salad or a fork. Server claimed I should have paid extra for it. Didn't get napkins. Didn't get the ketchup I paid for.

McDonald's is always great and so is the food. But this branch is a bit too much of a feeding ground for tourists and street scum.

A day that starts at Mccafe is a good day :)

A reasonable McDonald's restaurant where you can get fast food etc.

I bought lemonade for 4.1 euros and in the end I got a glass of ice as you can see in the photo. I think this is disrespect for the customer. I hope you will stop deceiving people. I ask other customers to be more careful!

Quiet McDonald's, but I do notice that you have to wait a long time for your order. Otherwise good McDonald's

Worst service attitude ever. The staff called my number in an impatient tone and threw the straw at me rudely!

Atmosphereless food bar where the staff tries in vain to satisfy the hungry tourists by loudly shouting out order numbers. As if you are in a Chinese brothel. And service? You just can't get the bag with your food thrown at you.

If you’re looking for the ultimate combination of slow service, icy attitudes, and a melting sense of disappointment, look no further than this spot. Waiting 30 minutes for a simple ice cream was a surreal experience—like waiting for toast to be made over a campfire. The staff? Oh, they were there… somewhere. Ignoring customers like a plague. When I was finally acknowledged, it was with the kind of enthusiasm you’d expect from someone being forced to recite the terms and conditions of their student loans. By the time I got my order, I wasn’t sure if it was dessert or a lesson in patience. Would I recommend this place? Only if you’re trying to test the boundaries of your inner peace.

They call it fast food, it takes 50 hours

Food is as always, service is very bad, there are better Macdonald places in Amsterdam.

Not that I waited half an hour for two hamburgers and two coffees, but they didn't give me one coffee yet and I had to ask for it. I don't recommend it, I haven't been to a worse McDonald's

Terrible organization of service, they take a very long time to do everything, they confuse orders. An order of 2 coffees and 1 ice cream was fulfilled, the order waited about 30 minutes

Big strong white lights are terrible especially when you’re high. If you smoked weed don’t go to this place. On top of that, me and my friend ordered two cookies for 2.5 each. They gave us a mini doughnut instead which is worth 0.70 each. This meal we lost 1.8 euros each

The salad comes with a fork!!! Lunch with napkins!!! Uh, no one went to school?

Waited for an hour, they took my receipt so when I didn't get my ketchup I couldn't show it. Manager said 'you need to pay'. Also, there's mice loool.

One of the order screens didn’t work and two were out of paper. Ordered a large menu and additional products. Despite my order being a larger order it was ready quickly. The person handing out the orders was charming; everything was packed neatly, very nice service. The food was exactly up to standard. KSK&W by the book! Fresh fries, properly salted, fresh nuggets and fresh products on the burgers. The kitchen got their work on point!

Very chaotic organization behind the counter. Order was not complete during delivery, resulting in discussion and only then did I receive an apology. Staff appear dissatisfied and are not motivated.

I love this mc Donalds Best customer service and very clean toilets 😄🤌🤌🤌❤️

Not been there for a while, it has been renovated. Clean tidy and friendly service

I've just stood in a queue for 40 minutes holding a four digit ticket whilst the staff shouted out two digit numbers. I paid £30 and gave up after 40 minutes. This is the most shambolic excuse of a McDonald's franchise I've ever seen - and I've been to Sunderland.

For 35 euros spent on Uber eats, they only bring food for one person. And they refuse to send anyone again so we get a refund. Now only one person can eat here, the other is just unlucky, but it's great that we get the money back within 5 working days. Never again. Bye. Update NEVER received any money back!

The worst service received, the staff seems to have smoked.

there are mice walking around if you eat there you would not go to this macdonald you would definitely not eat here you are going to see mice

Filthy toilets and overflowing waste bins. Waste is just lying on the tables.

The food is halal and the place is beautiful and comfortable

Worse experience ever. Rude staff. Felt humiliated and insulted by one of the employees last night. They don’t like people who are not from Amsterdam. Don’t recommend at all. Go to Burger King.

30+ people waiting for service... Insane inefficiency for a fast food restaurant. Ordered 2 burgers and it's been 30min... Incredible bad operation.

We entered this McDonald's thinking we could heat up our baby's meal. The service refused to do so. In France, we have never had a refusal at a McDonald's. 3 floors to go change your baby and on top of that the toilet lady was unpleasant. I'm here, waiting with my baby, because the changing room is closed. She yells at me because I didn't call her. Once I'm done, she yells at me a second time, asking me if I closed the changing table. Toilets at €0.70 even with consumption. No hello, no thank you, no goodbye… go to Burger King which is next door you will surely be better served!

It was McDonalds. The cheeseburger sauce was all over the package, so that was annoying. Furthermore, the taste was McDonalds. 🍔

After ordering at the kiosk machine, my order disappeared from the screen and was not called up. Provocatively, I held up my order number to the woman at the issue, clearly visible at her eye level, so she could read it. After another 10 minutes I asked when the order would be ready. She listlessly reached to the left side and pulled out a bag that had been there for at least 18 minutes. Of course the food was only slightly warm or my McWrap was ice cold. But what kind of quality can you expect for €28.35. Never here again

Nothing the same as at home uk couldn't find anything tk eat and was very expensive thing ls like fish cakes and hamburgers that don't look appitising go to the burger king across the street a lot better food

Ordered 2 burgers only got 1. Chips and burger cold. Liquid on stairs to toilets bins overflowing resident fly willing to help with your dinner. Toilets 70c machine not working 2 staff trying to get people in and out of toilets

Impeccable in case of a little nighttime craving!

Staff comes across as unmotivated.

Normal food but lack of cleanliness

I ordered food,and went to the restroom, first of all you need to pay for the restroom even if you order here, second all the crew was really unpleasant, third I was waiting for my food for a very long time. Definitely not recommend it!

None of the employees wore gloves

Fresh burgers, fries and nice people. Not crowded and clean! Much better than before.

Never again!!! Mice are running around everywhere in the store

Quick and easy option for ordering food on the go. Upstairs seating was comfortable and spacious. The downstairs interior is rather plain and doesn't have much to look at.

The toilets are lousy expensive

Nothing to complain about the food. But if you want to go to the toilet, even if you are going to eat there, you have to pay to go. I think it's a bit crazy, since I already spend money there.

A normal McDonald's, so far everything is ok. In such a busy branch it is understandable that sometimes the tables are not cleared. But what I don't think is possible is to collect additional money (€0.70) from your customers for using the toilets. It would be fair to at least get a corresponding voucher. I know this from other branches with a lot of “foreign visitors”. The toilet wasn't in a good condition either. If you're going to collect money, you could also pay someone to look after it.

They cheated my friend because they took her money, there were mice running around the place, when we wanted to explain the situation, the manager was supposed to be called, but somehow he didn't show up and most of the staff lost the ability to speak English, after all these situations, driving didn't taste very good, especially since during while eating, we heard the mouse squeaking. The photo shows mouse poisons placed under the seats.

Adding fries sauce to the list of things I wish we had in U.S. McDonalds.

they give wrong order and every think is false. bad place 👎

Quickly got coffee and ice cream. That was fine. But the staff was chaotic and incredibly unfriendly