SHABU to go Spijkenisse in Centrum

Today we ordered from Shabu Spijkenisse for the first time, and it was also the last time... We did not have a good first experience with this. You order over €100 worth of sushi, and we had to throw half of it away because it was inedible and gave us terrible stomach pain. The sushi tasted very old; the rice was dry and extremely sticky, worse than with normal sushi. Also, the spring rolls were cold and tough. When we called the shop, we were brushed off a bit; at first, no apology was even offered, and we were only told that we were the only ones today and that everything was freshly made. We eat a lot of sushi, but this was truly the worst we have ever had.

Placed an order today at 8 PM, and at 9:30 PM it still hadn't been delivered. It turned out Shabu to go was closed at 9 PM. It was no longer possible to contact Shabu, and I didn't receive any message either. So now I've paid, the order hasn't been delivered, and I'm still hungry.

Very disappointing. For €33.50 you expect quality, but that was nowhere to be found here. The poke bowls consisted mainly of a huge mound of rice and a lot of lettuce. Moreover, the rice was dry, making the whole thing very tasteless. The amount of salmon and tuna was minimal. To make matters worse, the soy sauce and wasabi were completely missing. As far as I'm concerned, even the ready-made poke bowls from Jumbo are tastier and better balanced. I called after receiving the order to discuss my complaint, but there was absolutely no understanding or willingness to find a solution. The response was simply: "This is how it is." Unfortunately for me, this is the first and last time I will order here. Absolutely not recommended.

Delivery is poor. Forgot 75% of our order. Then when calling the store the person was not understandable. I then went to the store myself, and the service wanted me to wait for the delivery guy to return to the store with my at that point old food to take with me. Luckily there was also a very nice man working who made my food fresh instead, if not for him this would have been a 1 star for everything.

I have ordered from Shabu several times and each time asked to knock instead of ringing the doorbell, but they never listen. I also asked for the sauce to be served separately with my poke bowl, but that didn't happen either. When I called about this, the employee even said: “No, I didn't write that down,” even though it was clearly marked on the receipt that knocking was required and that the sauce had to be served separately. Why highlight it if you don't read it properly afterwards? Furthermore, I found it very unprofessional to argue with a customer about this instead of simply taking responsibility. Unfortunately, the chicken also didn't seem fresh, which made the experience even worse.

Fine sushi, but I find it very expensive for what you get. And also in comparison to other sushi options in the area. A large lump of rice in proportion to the thin slice of fish or salmon that was on top or inside it. I normally get sushi at Goya; you definitely get much more value for your money there.

Delicious sushi for takeout, good flavor and temperature.

The food was excellent and the service was also good! The order arrived on time.

I ordered food on Sunday and have been experiencing stomach pain, vomiting, and diarrhea ever since. The food was completely mixed up, as if a war had broken out on the way. I will never order from them again!!

I don't understand the bad reviews! My sushi is always good, fresh, and affordable. Delicious! I've never gotten sick from it either ;)

It's a really nice place. The people are friendly and they make everything so fast. You can also easily get there by bike, car, or on foot. Truly fantastic!!😁😁👍👍

I ordered from Thuisbezorgt on July 11th. The food wasn't good. 1. The spring rolls were soft and felt soggy. 2. The sushi was dry, disgusting, and also very sticky. It felt like there was hot glue in it. 3. Furthermore, the unagi was tasteless. We had never ordered from here before so we didn't have any expectations, but I couldn't have imagined it would be this bad. And I haven't even mentioned the service yet. I immediately contacted Thuisbezorgt, and they told us to contact Shabu directly. I did so. I called and got a woman on the line who said she would speak to her manager about refunding our order, but we had to send an email with an explanation. Perfect! I sent an email explaining each product's issue. I had to wait 12 days for a response, and after those 12 days, I called a second time. I'm starting to think the woman simply didn't want to hear from us and made us send an email so she could hang up. When I called this week about my unanswered email, I initially spoke to someone who was completely inaudible. Fortunately, I quickly reached the manager, who was completely unaware of my email, which I find rather odd, since I was told he would discuss it with me. I received an apology for the poor handling, which was very nice, but then followed up with the message that "it's actually been too long." Which I can understand, because I thought those 12 days were quite long. But hey, that's really their fault. After all, I'm not even getting my money back because we didn't return it. But then I wonder how we were supposed to return it when we literally haven't been answered? As "compensation," I'm now getting a €20 discount on my next order of €50 or more—yes, €50. So I'll have to order again at a premium price before I get even a measly bit of my money back. My original order was also just €40. I find this absolutely absurd. And the reason they give in their last email is: we didn't receive any other complaints that day, so it's actually the customer's fault (me). It's truly extraordinary that you treat your customers this way. I hope they understand that I don't even dare use that discount with them, because I'm afraid we'll receive another shoddy meal and never see our money back.

I went to Shabu to go Spijkenissen for a bubble tea matcha milk. The tapioca was so old and tasted awful. I returned the matcha and asked if they could make new ones without tapioca. They deliberately made the two matchas so bad, with the sugar literally in them you could bite into them. So angry, I also returned my husband's and my matcha! What a waste of 12 euros, and what terrible service!

Delicious sushi delivered quickly and pick up was also nice

Bad again!! There are much better sushi places in the area. They canceled our order twice through Uber Eats. I contacted them by phone, and the owner was far from friendly. She also said she only accepts orders if you pay in cash.

What a bunch of scammers... I take the bowl of € 14.80... ramen costs 1 euro extra... they tell me 17 euros... I say that can't be right... yes it is... the adjusted prices are on the internet... I say. Then you have to adjust your booklet... what scammers

Have ordered a few times now (via Shabu's website) and the dishes are great every time! Wonderfully fresh and good portions.

Good tent, always friendly people. Very fast delivery service, always within 15 minutes of ordering, while the website indicates +-60 minutes. So it is a plus that it goes so quickly. Food is delicious. Very satisfied. I don't recognize the negative reviews here at all.

Ordered a simple milk tea. I hear the gentleman who takes my order asking other staff whether tapioca is ready yet. "Yes, it's done." Then it must take 20 minutes outside rush hour because the gentleman does not want/can't delegate or for some other reason. After 15 minutes I asked if there was any progress on my order. 'Oh yes, sorry, I have 1 sick note. I'm going to do it'. With my eyeballs I see 5 'cooks' and 2 delivery people and in 20 minutes 0 other customers. I was the only customer in the business. Money back is not possible; no cash and return pins were not possible (?). I could write down my contact details on my own receipt(?) and then it would be arranged(?). So I have to just expose all my personal data, while the store itself does not have it in order. Very interesting and ridiculous and not allowed too.

Ordered a simple milk tea. I hear the gentleman who takes my order asking other staff whether tapioca is ready yet. "Yes, it's done." Then it must take 20 minutes outside rush hour because the gentleman does not want/can't delegate or for some other reason. After 15 minutes I asked if there was any progress on my order. 'Oh yes, sorry, I have 1 sick note. I am going to do it'. With my eyeballs I see 5 'cooks' and 2 delivery people and in 20 minutes 0 other customers. I was the only customer in the business. Money back is not possible; no cash and return pins were not possible (?). I could write down my contact details on my own receipt(?) and then it would be arranged(?). So I have to just expose all my personal data, while the store itself does not have it in order. Very interesting and ridiculous and not allowed too.

I ordered 5 things and I only get 2?? By phone I am put on hold all the time, sorry but I don't think this is possible.

Delicious sushi and boxes Nothing to complain about Food is freshly prepared and delivered quickly

I ordered on Monday October 31st at work together with a colleague. I had chicken dumplings that were very tasty. The only downside was that after eating I saw a dead fly in the box and I thought that was disgusting. For the rest, that's for sure. recommended

Great food, good selection, 100% recommend

Very satisfied with the Spijkenisse location. Forgot something when ordering. Then brought along extra sushi and an extra delicacy... Super service, very nicely resolved 🙏 Very happy little birthday boy.

A poke bowl should contain seaweed and not iceberg lettuce like they do in this place. Then you call about it with a normal polite question and then get barked at with disinterest. Never again, BYE

The best Shabu to go I've ever had. Open kitchen. Looks clean. Sushi is fresh.

Delicious sushi and quickly arranged!

Delicious, fresh and fast delivery.

Very poor service, food was good

After opening this branch of Shabu to go, Albrandswaard will be served from this branch. Just not all of Albrandswaard, part of Albrandswaard was first served by Shabu to go Cor Kieboomplein. But that is no longer allowed! while this branch wants to keep doing it. Shabu to go Spijkenisse does not put the customer first, but only its own interests. Ridiculous! Skip this store. ------ The attached photo was of course provided by Shabu to go Cor Kieboomplein. Where they do put the customer first.

Yeaahhssss finally good sushi in Spijkenisse for delivery. Unfortunately, Oude Maas does not deliver 😜

My mother and I ordered the nice to meet you Shushibox, Fried ramen and Torikatsu Curry this week. The chicken in the torikatsu was very soggy and did not taste very good. I'm 85% sure they used pasta noodles instead of Ramen Noodles (I've had Fried Ramen many times (even at other shabu's) and this one really tasted like pasta noodles.) Since they probably used pasta noodles, the Fried ramen tastes really weird and not in a good way. The Sushi was very tasty! The delivery person was very polite. In general, I would not order the individual products from this Shabu. I would just go to Rotterdam and eat at the Shabu in the city, which is very good.

Everything tasted great and we were able to pick it up exactly at the agreed time!! To be repeated!! Highly recommended... finally quality sushi again in Spijkenisse.

Expensive and very poor quality. I was looking forward to it, but it was very disappointing. In Spijkenisse you can have better Sushi delivered.