Sophie's Kitchen in Grachtengordel-Zuid

Below average food that's too expensive and absolutely HORRIBLE service. Go somewhere else, I wish I didn't spend my money there. The guy who served me "didn't have time" to give me a sample of ice cream.. even though there were no other customers.. so I didn't buy more and very glad I didn't in the end!!

This was the worst experience and worst customer service I’ve ever seen in my life. The woman working there was unbelievably rude and unprofessional and shamelessly trying to scam us into paying for something we didn’t order. While we were trying to grap a couple of sandwiches to go and seeing our options we firstly chose 2 sandwiches but very soon after that before she even moves we requested a different one “instead” of one of the sandwiches that we had and we even pointed out which one we didn’t want anymore. After paying with card and before we even take the order we noticed that the amount we paid was ridiculously high so we asked for the receipt to find out that we were charged for an extra sandwich. When we talked to her that this is not what we ordered and requested a refund for the extra sandwich she refused to give us any money back. She even took the extra sandwich back to the shelf and asked us to leave without getting the money back and threatened that if we kept talking we are not gonna get any thing from the rest of the order that we had already paid for. She kept ignoring us and even called us liars and threatened to call the police. When we asked her to do so she retreated and said I don’t have time for this and still refused to give us our money back. So if you don’t want to get robbed off your money with such audacity and zero accountability , just don’t go there. The only positive thing about that place was the decent Syrian guy who worked there and solved this issue so diligently within just a few minutes after wasting almost an hour with that scammer.

Terrible! super expensive and RUDE service

The worst experience ever i had in any restaurant in amsterdam. Beside the unrealistic prices listed . There was an female staff member, she is unprofessionall in any country could anybody deal with . Her attitude/ body language / the way she speaks and reacts is the worst of all time . We decided 10 people over there in the place not to proceed with the order due to her attitude and how she treated us . To the manager, this person is getting customers to run from your place as her attitude doesn't represent anything related to the place.

If I could give less than one star, I would. The woman working there misheard our order, and when we pointed it out, she refused to correct it. Instead of resolving the issue, she shouted at us and insisted that we either order something else or leave, but she wouldn’t replace the incorrect item.

Tourist trap but was fun (don’t recommend the Bubble tea)

Tourist trap. Not fresh. Terrible

1 Dubai croissant 1 portion of poffertjes with chocolat 1 portion of churro's 1 cappuccino 4 items (nothing special) Bill: €55!! That makes €13,75 per item! If you want to get ripped of then visit this place.

loud music, cant hear anything the person says and the prices that are shown arent correct at all. dont recommend!!!!!

Very good service from the young guy

Friendly staff The store is very nice and diverse

tourist trap, I stopped by this place for a quick bite and ended up paying way too much for a basic sandwich that wasn’t even good. Totally overpriced for what you get — bland taste, tiny portion, and nothing special about it. Feels like they take advantage of tourists who don’t know better. Definitely wouldn’t recommend.

A classic tourist trap. We came across this bakery while passing by and spontaneously decided to stop by for coffee and cake... We should have read the reviews. We should have been suspicious that there were no prices posted in the display. Anyway, we paid €28 for two small latte macchiatos, a chocolate donut, and a strawberry vanilla croissant. (It tasted pretty good, but not at that price.) Well, a clear case of learning through pain.

A total scam! Two small latte macchiatos, a croissant with custard and strawberries, and a donut for €28.50! The taste is okay, but it's a total rip-off. The hygiene is questionable in some places. Not recommended!

Tourist trap - no prices on display, got charged €20 for a dry cheesecake and croissant with spoiled, sour custard. The croissant went straight in the trash can.

I put 1 because you can't put 0, it's the first time I've thrown away food I've just bought and tasted, AVOID AT ALL COSTS DON'T MAKE MY MISTAKE

I don’t know what yall talking about. This place is gas.

I had a garnished waffle! It cost me €12.50, it was very dry and served by a stoned guy! Disrespectful!

The product is delicious but really expensive. We ate medium churros for 2 people, 14€. They should balance the prices a bit. Very expensive

No prices on display. Highly overpriced food

Too good to be true. It looked amazing! But it tasted so so dry. Really stiff and not nice. Plus at the time we went there were kids running around and being loud, that were part of the shop.

The prices listed on the board aren't what's being charged. You're being cheated out of your money.

€9 for an iced waffle! No prices on display. Tourist trap 100%

There was a sign about the price of an ice cream scoop (2euros), the guy asked for 2,5 and I gave him 3, but then he asked for 3,5. At first I thought I was misunderstood, but we all heard 2,5…unbelievable…

I payed for one Donut 8.50 Euros.

The stuff is so rude for no reason at all

10€ for a waffle, it was good but too expensive

19 euros for two pieces of dry cake, purchased 5 years ago. Number of stars speaks for itself.

If you’re into paying 15 euros for a stale croissant that tastes like it was baked during the Great Depression, this is the place for you. Advertised as 5 euros, but surprise! They charge extra for toppings like air and regret. The menu is pure fiction, and the prices change depending on how gullible you look. While I was choking down my overpriced relic of a pastry, other customers literally threw their meals in the trash—which, honestly, is the best thing you can do with this "food." Absolute tourist trap. Avoid unless you enjoy being scammed and insulted.

Looks amazing, the flavour is good but absolutely rock hard... Must have been there for days.

After an eventful night, we decide to eat a new traditional cake which is very good but seriously SUPER EXPENSIVE!

We came across this restaurant with neotaste and would have been better off reading the reviews here. There are no prices on the baked goods. We chose the Dubai croissant and the vanilla croissant with strawberries. We should have asked for the price better because despite 2 for 1 we got 15€!! Paid for the Dubai Croissant. Because I couldn't believe it when he typed the price into the device. When asked, the answer was that it was already 2 for 1 because the Dubai croissant costs €15 and the strawberry vanilla costs €13. Absolute impudence. We also only got paper plates on site. Nothing special in terms of taste. A small child is also playing around with a spatula in the kitchen. Not very hygienic...as already described several times, an absolute tourist trap.

I orderd a hot chocolate for 5€, instead i got a Kakao cup which usually coste 0.50€.

Terrible experience at this cafe! Ridiculously expensive and they up charge for everything, yet they lead you to believe it’s included. Two coffee’s, a small ice cream, waffle and eclair cost us €44.00. Don’t visit this place unless you want to pay ridiculous prices for terrible food. Awful!

Kind of overpriced products, but other than that, food was amazing.

I recommend, the man from Syria is very nice. The food is fresh and very delicious🫶🏽

The cheesecake wasn't good and way too expensive, everything just looks great

I paid €18 for a cream croissant and a not-fresh chocolate “waffle”… I unfortunately realized this once the card was placed on the terminal. The prices charged do not correspond to those displayed. A total scam! To flee

Visit in The night in October 2024 was short yet very sweet. Great sweets quality, nice service, two guys were fine and clarified our order 👍 Prices are just as any other place in Amsterdam: not cheap as before.. Great waffles and pancake! Thanks!!🥳

NEVER WASTE YOUR MONEY HERE!! We paid 20 euros for 1 cookie and 1 waffle. The waffle, which is supposed to be soft, was as hard as a brick. The cookie too. Damn it!!!!!! Almost broke our teeth. I will never go here again.

good and big pastry and sweets. price is not low but worth the experience

Tourist trap with made up prices. Seller unsympathetic, very bad

Made up prices, €7 for a macron. Seller very unfriendly and ripped us off

This place used a very small kitten (i think 1 month max) as an advertisement object, by tidying him to a rope and placing him in front of the entrance. You should be closed for this. Such a shame.

Treated ourselves to unique donuts and waffles

4 euros per bottle of water. End of joke.

Not recommended. It's that I got it. Donuts and waffles are rock hard. The macarons don't really have any taste either. For that price you expect more. Tastes like it has been there for a long time, but just threw it away. Food is actually not worth a star. Would go for dunkin donuts. Same price range for a delicious product.

€20 for a bad waffle and 2 scoops of ice cream lol

Overpriced and not good, not fresh at all

Overly expensive for poor quality; There are no prices anywhere; not recommended

Firstly, this seems to be a common trend in Amsterdam, but none of the prices were listed. Only add ons for waffles were listed, and they were crazy. 2.50 just to have sauce on a plain waffle. There's a rotating machine promoting items with false prices as when asked for the exact same product advertised, they charge a different price. I had the softie, which was good but was advertised as 1.50, but I was charged 5.50. I went in twice and was charged different prices each time despite ordering the exact same thing. When I asked for the product, they started making it without telling me the price despite me asking multiple time 'what's the price'. The ice cream was very nice and they were very generous with toppings but the prices are off and they charge people different prices. There's no set prices except for gelato. It's really a gamble unless you get a gelato as they'll charge whatever they feel.

Overpriced stale donuts with watered down coffee for 30€. Terrible food. Don’t waste your money!

I should have read the reviews. Very bad experience. Paid a lot for very little food.

Everyone is saying it’s a tourist trap which it might be, I don’t know. All I know is it was open at 1am and I appreciated that, because I was starving and needed something to eat and they were open. All I got were some churros and they were delicious honestly. The best ones I’ve had in Europe so far. They were tender and flavorful and not dry like other places. The price wasn’t bad honestly for the portion I got. Now I don’t know about the rest of the food there, but the churros are worth it

Def a tourist trap but I loved it lmao. It was the only spot open late which I appreciated and the food was really good!

Tasteless drinks, unreliable staff, prices a bit random in my opinion, salty food 4/10, no background music Run away

Tourist trap. They tell you to add toppings making it seem like they’re free and then they charge you at least 13€/croissant!! No prices are written anywhere so they charge you whatever they can, and won’t provide any receipt either. No wonder that none of the reviews here are good.

1 small waffle 11,90€, 1 small churros 13,90€…total= 25,80€ Shame on you!

Delicious but money trap 1 small churros 11 euro with nutella

Different prices in the morning than in the evening. It's the most ridiculous tourist trap.

Unprofessional staff, macaron smelled like old cheese, I immediately threw it away for 10 euros... happy women's day

Tourist trap, stay away. I came here after a long night out and I asked for a 5 euro waffle. The guy taking my order asked me about all of these toppings which I thought were free. They make it seem free but all the toppings add on 2-3 euros onto it. I tried to scan my discover card and it did not work even though I later saw that they accepted it. I ended up being charged 12 euros and while they were making it the guy kept asking me what I had asked for on top. Then I received churros with a topping I didn't ask for. I then told the guy and he tried arguing with me but thankfully made him remake my order. I still got an extra topping I didn't ask for on top. This didn't seem to be unique to me either, a couple came in after me and specifically asked for no ice cream. They then received ice cream on top and also complained about the shady up charges. Had my credit card worked I would have issued a charge back. The food was good but they are not honest and keep messing up your order.

Super nice service, everything was very tasty

Far too expensive and the waffle was cold and dry. I can't recommend it at all.

Waffles, stroopwaffles, croissants, panini, coffee, teas. Very expensive and they are not fresh.

Avoid at all costs - total ripoff surprised businesses are allowed to hide prices etc.

Two chocolate waffles from the fridge without extra toppings cost €16, rather than the €5 each as advertised on the wall. Definitely a tourist trap which we expected but the waffles were soft.

They are scammers. They charged me €20 for a donut that was hard on top. They take advantage of tourists and have terrible service. I don't give it 0 stars because I can't.

Tourist scammers. Boring and rude. The food is terrible. It's a shame that in such a beautiful city full of kind people there are scourges like the two men who run this business.

We went there because it's the only place open after 10 p.m., we never should have! Outrageously expensive!!! €26 for 3 tasteless donuts, we felt they were frozen. We had such a stomach ache all night, run away!!!

Far too expensive, €12 for such a small portion and without toppings. With toppings €17. Outrageously expensive!

We threw away food because it looked and tasted expired. Moreover, it was €30 for two sandwiches and a drink

Dry macarons as if they had been standing for a week. Beautiful, but tasteless. There is no toilet.

The person at the counter makes the prices at the customer's head, plus some of his products are rotten

Much too expensive… €17: a defrosted croissant + a donut and an orange juice Pay attention to the prices of pastries in the window

A little expensive, average food

If I could I would give 0 stars Not only are the prices indicated not the right ones (displayed at €6 but charged at €10) My boyfriend ordered a waffle which he paid for and they refused to give it to him… My churros were mediocre and very small To really avoid!!!!!!!

Really unfriendly & u feel don‘t welcome here. The prices are overrated

A scam, we normally check the comments in restaurants when we go to eat, but not when we go to have a coffee with a pastry, here they charge you whatever they want and since you have not been careful to ask the price first, well to pay like a fool..... once and no more.

Overpriced , bad prices , just a theft , food was terrible

The prices do not coincide with the price list. You feel betrayed

14 euro for a regular croissant with cream and chocolate 🤷‍♂️

The worst waffle ever. Impossible to eat/ chew the waffle. Even the kinder bueno on top was very old and humid. Stay away from this place

I ordered a panini for €7, I paid €7.50, what a scam, they have to do this to every customer! When I asked them they told me it was because it was a panini, please see my photo to understand my misunderstanding

Read the reviews! This business is run by thieves. No prices are provided and they charge whatever price they feel like at the time. After getting ridiculously overcharged (17 euros for a coffee and small pastry) I told them I wanted to speak to the manager. Two very dodgy sleazy men came out. One identified himself as the manager. When I complained he then told me he just started working there the other day. Which is it? When I told him he needs to report the staff to the owner/manager, he laughed and said ‘yeah maybe’. Police need to shut this place down ASAP. Also the food was very average!

Tasty sweet treats! Massive selection! Shame so many people have had such bad experiences here judging by the reviews. I only bought a cream filled croissant and the price was fine and it tasted great!

Worded experience ever we paid 31.50 for this it’s wasn’t fresh the strawberries was smelled bad and waffles was not soft at all , it wasn’t tasty we left it half way , never recommend to come here !!!

Best waffles I had in Amsterdam

Yummy simple waffle. Crunchy and not too sweet. Nice people

If you want to Taste Something very Special and good or if you want to buy a present for someone you love. this shop is very delicate and the People are very nice. They have All Kinds Of cookies and sweatness you can not Imagine. At the back Of The Shop you can sit and rest for Something to eat.

Watch out for this bakery! It’s very pricy and there a no price tags at all. The price depends of daytime and I’m not sure if this is legal. Food tastes disgusting and the staff is unfriendly.

The food and coffee were delicious, but the price for both is deterring (13 € !). I know you want to rip off tourists, but you went a step too far with your prices, I'm sorry.

It was so delicious Creps en wafels en stroopwafels with fast and kindly service in two words this is the best sweet shop in Amsterdam...

FANTASTIC! Get the choc covered strawberries!!!

Could and should have bewn cheaper but tastes well

Heerlijke bijzondere broodjes. Niet goedkoop maar wel bijzonder

Tolles, freundliches Personal, leckere Panninis. Mega Auswahl

Very nice pleasant mannered young man served me a delicious panini and latte. Price was good to for a sandwich and a latte roughly €10. I returned later on for some cake. Yes i got a bit of a shock at the price €9 for a slice, I wouldn't go back for cake again as I'm a budget traveller, however it was an occasional delicious rich treat and their cake display does look amazing!

On a commandé 18 churros à 3 soit six chacun, on a du recevoir 15 churros de 4cm et 3 normaux

Average taste, barley had any strawberries Total of 2.