THE DUCHESS in Burgwallen-Nieuwe Zijde

Super friendly and professional servant our recommended this place like 10 out of 10. Ali and Nick where fantastic.

Asked to sit next to my partner—he is elderly, so dependent on assistance—but it proved impossible to sit side by side in the otherwise empty establishment, so there we sat: crammed together at a tiny black marble table. It felt almost like blasphemy to sit on a church pew, forced to stare up at the greasy windows above us and glowing plexiglass prints of an iris, a glass of ice water, and some other such holy kitsch. This experience, in which the Lord clearly had no hand, was accompanied by background music that would make even a blind person think they had accidentally taken the wrong turn to the Nieuwezijdse Sauna. And then the food: A chocolate mousse that I can only describe as “racially ambiguous”; not pure enough for 2026. Beautiful steak tartare, for which I would lovingly sacrifice my unborn—and never to be conceived—firstborn. A risotto of ten kinds of mushrooms that looked like they had dived straight out of the Atlantic Ocean; salty. And a total failure when it comes to decent non-alcoholic drinks for my old man, a former alcoholic.

The hostess and waiters were incredibly friendly and polite. It was a pleasure chatting with them, both about the menu and just having some casual small talk. The tuna tartare was fantastic! All the flavors worked beautifully together! And that ice cream has a special place in my heart now- absolutely delicious!

The restaurant is incredible, and the afternoon tea is too. If you have any problem or inconvenience, they will do everything to resolve it; it speaks volumes about the establishment and how well they take care of all their customers. I recommend it to anyone who wants to dine in a splendid setting.

Unfortunately, the experience was quite disappointing. The prices are extremely high considering the very small portion sizes. While I don’t mind paying a premium for a great dining experience, I do expect the quality and quantity to justify the price. In this case, the portions were simply far too small for what was charged, and we left feeling that the meal was significantly overpriced. Overall, not good value for money.

I have been here three times now, but the last two times I felt quite uncomfortable. As soon as you finish eating, they are standing next to you within a second to take your plate away. I also had the feeling that the staff talks/gossips about guests. Additionally, I noticed that you are looked at differently if you have a different skin color. For me, that is reason enough not to come back here again.

Alli is the GOAT!! Best waiter ever, and he looks like Victor Bellerin. Food was amazing too

Our food as our server Gregorio were both absolutely exceptional. We came for a special occasion and it was definitely an amazing experience. Thank you to the rest of the Duchess staff for making our night one to remember!

Had a wonderful experience at The Duchess. The atmosphere was elegant and welcoming, the service was attentive and professional, and everything we ordered was beautifully presented and delicious. A great place for a special evening or a nice dinner in the city. Would definitely recommend!

We had a wonderful dinner at The Duchess inside the W Amsterdam. Vanessa was lovely and attentive. The spaghetti with Beluga caviar and Eel Aglio e Olio were delicious. Stunning décor, beautiful canal views, and incredibly accommodating staff made for a memorable evening. Highly recommend!

Great place, great Food for a succesful but expensive dinner

The food was way too salty, the cocktails super small. And furthermore, there were very few people in the restaurant on a Saturday!

The worst experience ever! The hostess at the door is rude, arrogant, and patronising. She has an attitude that does not belong in any business let alone in hospitality! Would NOT recommend at all!!

The Duchess was a first-class dining experience. The ribeye steak was spectacular, perfectly cooked and bursting with flavor, while the appetizers were the ideal start to an excellent meal. The service was impeccable, and the elegant ambiance ensured that every detail was perfect. A restaurant that truly deserves its reputation.

Total perfection. Amazing food and staff. Highly recommend !

I loved everything about the restaurant. The food was excellent, the service was great, and the atmosphere was fantastic. It's definitely worth it.

Very good food and service specially with Mr nick , thanks alot for your professionals service

Beautiful restaurant with a stunning interior and elegant atmosphere. The Beef Wellington was excellent and definitely the highlight of the evening. Unfortunately, the escargots didn’t impress me. It was also quite noisy, so it’s not the best place for a quiet dinner. Overall, I’d recommend visiting at least once for the beautiful setting and the Wellington.

Be aware of the no Laptop policy I didn’t know before and by mistake I took mine but the place is great and also is not part of the W Hotel some people got confused like me. But great place to meet friends and have a nice date.

Perfect evening! Indeed great location, super nice waiter, great service quality and value for money is ok.

Have visited before several times, been happy and therefore came back, but very disappointed this time with how little Champaign a glass of Champaign that they served contained. to me this is a rip off, the glass is not even served half! Have also immediately shared my feedback, unfortunately no action was taken. Jammer! Picture attached and no next time for us.

Outstanding service and breakfast buffet!

Amazing experience yesterday for dinner 🥘, the meal was very good and the service incredible 😻, the waiters were very professional and pleasant, I will be back on my next holiday in Amsterdam

Upscale restaurant with beautiful decor and wonderful service from the staff. I was highly satisfied with my Beef Wellington cooked to perfection. For an accompaniment I chose broccolini w/ cauliflower and pine nuts. Of course you have to end with dessert and I devoured the real crème brûlée. It was so delicious with the right amount of ice cream and torched sugar on top. Such a good place for dinner alone at the bar or with friends.

My mom and I loved everything about this place. She is quite picky about wine but rated every wine she tried a 10/10! Our favorite dishes were the pistachio pesto pasta and prawns in champagne butter. Not sure the beef wellington was quite worth $60, but worth a try nonetheless. Must try when in Amsterdam!

I don't know why the reviews aren't higher for the Duchess, this place is wonderful. We are staying at the W hotel so we decided to give it a try... We got the beef Wellington as a shared main entrée which is absolutely enough for two people, as well as the 10 mushrooms and the Seabass carpaccio along with the truffle mashed potatoes. Everything was absolutely amazing, cooked to the proper temperature, and our server Gregorio was phenomenal. I really could not have asked for a better experience.

This is genuinely one of, if not the, best dining experience I’ve ever had. The service was 20/10, never seen waiters so attentive and quick. Absolutely incredible from start to finish. We will be back!

A wonderful restaurant for dinner in Amsterdam. The interior is elegant and stylish, creating a sophisticated yet comfortable atmosphere. I ordered the oysters with tomato and horseradish, and they were absolutely delicious. They were medium-sized, fresh, and very well-balanced in flavor. For the main course, I had the spaghetti with Beluga caviar — it was exceptional and definitely my top recommendation. The staff were impeccable throughout the evening — attentive, professional, and very welcoming. For dessert, I had the Pavlova, which was a lovely and elegant way to finish the dinner. Overall, it is a beautiful place with a refined atmosphere, excellent service, great food, and a perfect dinner vibe.

Our first trip to Amsterdam and we’d booked The Duchess for Saturday evening dinner. Lovely atmosphere, our waiter was excellent and the food and drinks delicious and well presented. Highly recommended.

Our server Gregori was great. Impressive knowledge of wine. Cool atmosphere.

Perfect afternoon tea experience at The Duchess, location, food & service all perfection! Thank you so much to Ali & Vanessa. Highly recommend.

We are from Saudi Arabia 🇸🇦 and visited this restaurant during our holiday in Amsterdam. Our experience was wonderful from the moment we arrived, as the reception staff were incredibly kind and welcoming. The receptionist gave us several excellent dish recommendations, and we ultimately chose the caviar spaghetti and the mushroom risotto. The caviar spaghetti was delicious and unique, but the mushroom risotto was, without exaggeration, one of the most delicious dishes I have ever tasted. It is true that it took a relatively long time to prepare before it reached our table, but it was definitely worth the wait. Thank you for this wonderful experience, and we will definitely visit the restaurant again when we return to Amsterdam.

Hypey instaworthy kinda place. Massively overrated.

TLDR: great place to gossip and have some tea and bites! ———————————————————— I was invited by my friend as a birthday celebration The atmosphere was amazing with even live piano! I love the fact you start with some savoury small bites and then transition to sweet desserts If you couldnt finish the sweets you could also bring it home with you Without waste! They even do something special for your birthday Very nice and would love to come back again!

Good Dutch food choice if you are In Amsterdam

This was truly a special and memorable meal for our family. We were celebrating our wedding anniversary and everything was perfect. The restaurant is gorgeous, dish after dish was spectacular and beautifully presented, and above all else the customer service was 5 star. Thank you for making our celebration so wonderful!

Went to this restaurant on recommendation from our hotel. It was worth it. The ambiance was good, food was fantastic and service came with good advice on cuisine and a show for presentation. It’s pricey but if you’re looking for a nice meal, this is the spot.

Superb experience. Even for experienced travelers with exacting standards who typically lean toward high-end French cuisine, this was an absolute revelation. The meal easily rivaled—and perhaps surpassed—our favorite Parisian spots like 114 Faubourg, delivering a highly creative, artistic, and exceptionally tasteful culinary journey. What truly elevated the evening was the impeccable service, which managed to be perfectly intuitive while remaining entirely unobtrusive. A flawless and outstanding evening.

Beautiful interior, delicious food. However, the service was rather unprofessional. Our bill came to €225, of which 10% was a service charge. We paid cash, leaving €300. The waiter stood over us rather rudely after bringing us the bill, then rather rudely asked if she should bring us change. It's not the waiter's role to ask for change, but the customer's role to declare their willingness to leave an additional tip. We felt very uncomfortable with this situation. And I consider asking €100 for service on a €200 bill to be excessive. A little humility and courtesy in customer service would be expected in such a restaurant.

Not worth the price of the afternoon tea

Such a lovely experience celebrating my birthday here 🤍 The food, atmosphere, and service were all amazing. We didn’t even order dessert, but they kindly surprised us with a complimentary sweet treat for my birthday which made the night extra special. A special thank you to Rosana (I hope I got the name right!) for the warm and lovely service 🌷

We had such a wonderful dinner experience at The Duchess. The dishes were exceptional and absolutely delicious, especially: * Sea Bass Carpaccio * Escargot * Veal Special * Spaghetti Beluga * Rosti The drinks were also very refreshing, especially the Virgin Mango Mule. The service was fast and outstanding. They even surprised us with a lovely celebration for the occasion I mentioned when we first arrived completely complimentary from the restaurant. Special thanks to Rosa for her kindness and excellent hospitality.

Awesome place! Food 10/10, atmosphere 10/10, and staff 1000/10. You guys manage to make my evening complete time and time again 🫶🏻

One of the most beautiful restaurants in all of Europe! The food is EQUALLY EXCELLENT! From our warm greeting from Teresa to the attentive service from Natalia the Duchess was a hit with our group. The food is next level in terms of creativity, presentation and how delicious it all was! Regrettably there was no room for dessert :( Definitely a culinary hit in Amsterdam :)

Just marvelous! Afternoon tea was absolutely delicious. 2 types of teas were available at all times. Great service, beautiful interior, loved it!

The service was surprisingly underwhelming

The best ever in amsterdam. An excellent fine dining experience. Thanks for everything

Amazing food, very attentive service, and beautiful room. It's a must do for dinner!

A visit to The Duchess offers an undeniably elegant and upscale dining experience, set in an impressive and beautifully designed space. The atmosphere is one of the restaurant’s strongest assets—sophisticated, stylish, and perfect for a special evening out. When it comes to the food, the experience is somewhat mixed. Some dishes truly stand out, showcasing excellent flavors, creativity, and high-quality ingredients. However, others feel a bit underwhelming in comparison, lacking the same level of execution or excitement. This inconsistency makes the overall culinary experience less cohesive than you might expect from a restaurant at this price point. Service and ambiance combine to create a very pleasant evening, and there’s no denying that The Duchess delivers on setting and vibe. Still, when factoring in the premium pricing, the value proposition doesn’t fully match expectations. Overall, it’s a nice experience and worth visiting if you’re looking for a refined atmosphere, but not necessarily a top recommendation when considering the balance between quality and price.

The food was okay then I’m having now a bad stomach and diarrhea 🤷🏼‍♂️🙃 expensive and not worth. The only good thing is the employees are so nice and friendly

The staff is pleasant, not boring, not like in some restaurants where they come to your table every 5 minutes and ask if everything is okay, if you know what I mean, the atmosphere is great, the food is great! We will definitely come back again!

The food was good - we ordered the ribeye homemade pasta and the sole - both were great as was the tuna tartar. The view of the chefs in the kitchen was not flattering though

We were sitting at the bar for about 40 minutes and weren’t helped at all. Eventually we received the menu, but the food took a very long time to arrive. We ordered cocktails—both the same one, one alcoholic and one non-alcoholic. My friend does not drink alcohol, yet he was served the alcoholic version and felt uncomfortable because of it. I, on the other hand, ordered the alcoholic one but received a non-alcoholic drink. We reported this to the bartender, but he was quite rude. He didn’t fix the mistake, didn’t apologize, and even left the incorrect drinks on the bill instead of removing them. We also ordered a steak as a main course. It tasted good, but again, it took a very long time. Overall, the service was extremely, extremely poor. Definitely not recommended, and I will never come back.

The service and atmosphere were great but the food was disappointing. The pastry on the Wellington was so undercooked it was still stretchy. I was very excited to try it and ended up with a mouth full of raw/soggy dough. The meat inside of it was spot on though. The potato rosti was so incredibly salty we couldn't even finish half of it. The broccolini was also beyond charred, just tasted burned. The chocolate dream dessert was ruined by the cocoa nib icecream in the middle that tainted everything. It was almost salty for some reason, miso maybe? The best part of the food was the lamb and it's not even close. The rest of the food was definitely made with high quality ingredients but they weren't handled very well. I don't think I'd come back here, not for the food at least.

Good food and good service. Better to have larger tables.

We had an exceptional dining experience at The Duchess in the W Hotel Amsterdam. We visited on April 8, and our waitress Sarah took outstanding care of us throughout the evening. Her attention, timing, and warm personality elevated the entire experience. The food and drinks were just as impressive. We enjoyed beautifully crafted cocktails and wine, followed by a perfectly cooked lamb rack, flavorful sea bass, fresh salads, and a delicious dessert to finish. Every dish was thoughtfully prepared and full of flavor. The atmosphere, service, and cuisine all came together to create a truly memorable night in Amsterdam. Highly recommend The Duchess for anyone looking for a refined and enjoyable dining experience.

Me and my girlfriend decided to get a high tea reservation at the duchess. We arrived on time and the first two rounds came in fine. 30 minutes or so apart. Then other people started pouring in. I guess the kitchen was masking sure they are brought up to the same plates because from round two to round three we had to wait 1 hour. Then again another 45 min for the last rounds.

We had dinner at the Chef Table and it was an absolute blast! Lovely food and service. Those spaghetti with caviar are unbeatable! We will def come back!

Great experience - fancy but also laid back at the same time. Great quality cooking and service was super. It’s very pricey but worth it for celebrations 👏🏼

I honestly would come back just for the view—this restaurant is in such a beautiful spot with truly stunning architecture. The food was great and everything we had was well prepared and full of flavor. What really stood out, though, was the service—friendly, attentive, and made the whole experience even better. A perfect place to enjoy a great meal with an amazing atmosphere. Highly recommended

We came as a big group and really enjoyed this place. The atmosphere was lovely, the service was kind and attentive, and the food was genuinely delicious. Everything was beautifully presented and full of flavor, and we had such a nice, relaxed time together. I don’t often leave 5/5 reviews but this place really deserved it. it was just a genuinely great experience all around without trying too hard

For our final dinner on my daughter’s Spring Break trip, we went to The Duchess . . . and this was easily the fanciest dinner we had all week. The girls were dressed for it, and it definitely felt like a “last night of the trip” kind of place. We did have my friend’s younger son with us, and while the restaurant leans more toward young adults and adults, it was totally fine and we had no issues. As you’d expect, the food was top-notch and the service was what you’d expect from a place like this. My daughter’s friend has a severe fish and nut allergy, so we made sure to communicate that upfront. For most of the evening, they were very attentive and accommodating, which we appreciated. There was one moment worth mentioning . . . a runner brought over a dish, and when I asked if it was safe for her, he said yes. Unfortunately, there was a miscommunication, and it turned out to be tuna tartare, which we initially thought was steak tartare. She took a bite, and it definitely gave us a scare. Thankfully, she took her allergy medication right away, and everything ended up being okay. I chalk it up to the nature of a high-end restaurant with multiple servers and runners, but it’s something to be mindful of, especially when dealing with serious allergies. Outside of that . . . fantastic meal, beautiful venue, and a great way to end the trip. I’ll definitely be back . . . just a little more vocal about allergies next time, and I’d recommend the same to anyone visiting.

Perfect place to have great meal in the city centre of Amsterdam.

The steak was insane! 💛 The salad was wow! We didn't like the spaghetti. Thanks to the waiter, Gregr. He speaks Italian, Dutch, and English, and amazingly, he also speaks Modern Standard Arabic.

Great vibes, food, drinks and service.

Nice place, super delicious high tea, friendly staff. The only downside was the piano and the music; it was very loud.

Lovely looking place and although it was quite empty we were sat at the bar area, which normally is fine. However the waiters walked behind us to get to the kitchen and the bar and brushed by us all the time which did get bit annoying. The bartender was nice and made us the drinks we asked for although they were not on the menu.

Amazing food, beautiful atmosphere and even better service. Gregor was not only an attentive waiter, he took his time to give recommendations and even told us the history of the restaurant being a bank. Each food item we had was better than the last and he didn't steer us wrong. We had the scallops (get them. They are to die for) and the prawns which were some of our favorite and the beef Wellington and seafood salad where nothing short of phenomenal. Don't even get me started on the mashed potatoes. From starters to main courses to dessert, it was a perfect experience.

A very beautiful place, I loved it.

The best part was warm dishes. Starters were average and drowned in olive oil 😉

A wonderful restaurant We were very pleased with everything we ate. We didn't like our wine and they changed it without any problem, which was a very kind gesture. The staff were very polite. We enjoyed it very much.

A very nice restaurant right in the center of Amsterdam. We ordered a few dishes, a salad and then went straight to the main course. The beef with tagliatelle was absolutely delicious, and every time I go, I end up ordering the same dish. The staff were very polite. I would recommend making a reservation to be sure you get a table.

The food, place and service all top notch! Really unique place and food

Great service and tasty food in an heritage location. Beef Wellington was just perfect, didn’t like much the caviar pasta that tasted too much like spring onions. In the menu is written beluga caviar but I’m not sure it is. I might be wrong but to my humble experience beluga caviar isn’t that deep black color like the one served. Maybe was just the light reflection.

A good restaurant in a former bank. Our table was so large that we could hardly talk to each other over the loud music and the other guests.

High tea at Duches was truly wonderful, a truly special experience! It's a bit pricey, but you get so much food that it's totally worth it. We were stuffed and even took desserts home with us. Absolutely delightful!

Nice place, friendly staff, tasty food, nice music…

First of all, the food had a strange oily smell that was very unpleasant; we couldn't eat some of it, and it even clung to our clothes. The service was quite poor considering the prices; we were not satisfied. If you're someone who has traveled and seen the world, I'm sure you wouldn't be satisfied either. It's clear why the star rating was revoked.

Absolutely loved The Duchess! Delicious food, great service, and a fantastic overall atmosphere. Will definitely be back.

Beautiful food in beautiful surroundings served by friendly and professional staff.

Great experience and food. They even somehow made it possible for a salad to be fancy. I particularly recommend the fish appetiser, beef wellington, and the chocolate desert. I have a comment to make particularly about the dessert, because it was just a texture explosion with crispy, soft, pütürlü (idk how to say this in english), heavy and light parts i mean WOW give me more

Just really excellent in all respects. Delicious and refined food, really great wines and excellent service in a wonderfully stylish setting. Highly recommend it to anyone!

I spent a long time debating how many stars to give my last visit – after careful consideration, I decided on a maximum of two stars. Reasons: For the price, one would definitely expect better quality across the board: food, service, ambiance, etc. And unfortunately, none of the above points met my expectations, given that this restaurant once had a Michelin star (but conversely, I also understand why it only "once" had a Michelin star). 1. A meat main course costs around €40. I chose lamb for my main course. It actually tasted good, but well, the presentation on the plate? I could have made it myself at home. And a cocktail costs around €20; the glass had no garnish whatsoever, which you can usually get at other bars or restaurants for around €10. If I absolutely had to mention any highlights, then the appetizer of scallops and truffle mashed potatoes would be just about acceptable. 2. The service, unfortunately, doesn't sound at all like a fine-dining establishment. The staff were friendly, but overall, they gave me the impression that the place was hectic. Normally, at a fine-dining establishment, especially at such high prices, you'd expect at least one dedicated member of staff to present the dishes to the guest calmly and without any rush. Unfortunately, this wasn't the case. 3. Ambiance: It was simply too loud for me. It reminded me of a train station or airport restaurant. All in all, I was more than disappointed. For the price, there are definitely better places in the area. And finally, a friendly reminder: while the restaurant is located in the W Hotel, it is neither operated nor managed by W itself. End of discussion.

I was very disappointed with most of the food. Judging on other restaurants in Amsterdam. Pasta quite mediocre, starter bread stale, mash potatoes boring… regarding service, friendly but when I pointed out that I didn’t get what I ordered, different sauce as they explained I will get, they got defensive and tried to convince me that is “similar”. Absolutely no idea what they were talking. For this price, disappointing.

Fantastic food, great service and ambient. We had an amazing night. Thank you for such a delightful evening

very classy and elegant restaurant— perfect for a special evening out: high ceilings, majestic lights, elegant decor. The staff were friendly, attentive, although a bit amateur in the context of fine dining. Ex: they would serve first the guest who tasted the wine bottle, or they would do big pours, or they would bring plates for sharing but only place 1 on the table and leave the other 3 on the bar to go fetch something else… The food was delicious and beautifully presented, with the overall quality and flavors were impressive. Note that the food is meant to be shared. That’s why the menu states that plates will come out as they are ready: everyone should try everything that’s ready. If there’s one thing you should try it’s the chateaubriand. And the Camembert cheesecake.

Lovely trendy restaurant in Amsterdam . Great atmosphere , good music and excellent service. Deserts are huge and great to share . Some good starters . Cocktails are ok , I ordered an espresso martini and it felt like there was no alcohol. The chicken is very average , certainly not a dish to recommend.

What's great about this restaurant is the consistent quality. You know exactly what to expect, and it delivers every time. Good food, a pleasant atmosphere, and a team that knows what they're doing. No major surprises, but that's precisely why they're so reliable.

Everything about the duchess was outstanding. The service was top tier, the lighting and ambiance of the restaurant was something I have never seen before. Dim and romantic but a stream of light passed through the center of each table so you could see your meal and read your menu perfectly. The green goddess salad, truffle risotto, beef Wellington, and roasted chicken was splendid. A true fine dining experience- I wish e had saved room for dessert because the ice cream cart and chocolate bomb looked amazing!

Over priced what they served , not worth . Pasta was cold - no flavour . Chicken was pink on the bone - I mean this is my experience . For someone it’s Amazing - am a good traveler. Cocktails was ok - server is great .

The shop is amazing with marble inside, high ceiling emblematic, the service very good, all of them professionals, the music was relaxed and there was a live girl playing the violin, we went before the time change with a price of 195 per person and an extra drink, the charge also included the tip, let's get to the important thing which is the flavors, I can't say that I ate something and went crazy that I hadn't eaten before, it was delicious, well cooked, it was hot, but I was expecting something exceptional, maybe I had high expectations because of the price, I would go back to try it on a normal day with a different menu. Conclusion, if you want a good atmosphere, relaxed music, good environment and good food you can go, I believe that they need to work on the intensity of the dishes and the flavors.

Amazing experience at THE DUCHESS. I was there with my wife and a friend and we loved every minute. The setting is one of the most beautiful in Amsterdam, and the food matches the vibe perfectly. Highly recommended for a high-end night out!

Loved all the plates we had! Our waiter did such a good job helping us picking our plates based on our likings. The brioche bread they bring to you as a welcome with the Greek olive oil is so tasty. We also loved the crème brûlée!

This place is not deserving of their rating and resting on their past for sure. Had a knife that would not even slice my broccoli. Poor service and we were left alone for 15 minutes without any attention to issues we had with our meal. Small portions and super high prices relative to portion that make this place poor value. Had the nerve to charge a mandatory server charge as an add on which to be honest was not worth the service. I would not waste my time or money coming here especially when there are much better places in Amsterdam deserving of your business.

Overall it was a very nice experience. We were with a party of five and ordered 5 starters, 5 mains and 4 sides. This was plenty for us. Call me a simple man but the regular mashed potatoes in combination with the gravy that comes with the entrecote is OUT OF THIS WORLD. Great night, great food, great drinks. Would come again 😊

The restaurant is really beautiful, service amazing but the food is nothing special. Michelin star? Not sure about it. Do not get me wrong… if you need a nice place for a lunch in amsterdam you can consider it…

Good food but disappointing menu arrangement for Christmas, with waiters that wanted to rush us through the dinner as fast as possible. We had to ask 3 times to have more time between courses. Plates were cold, chinaware looked like it came from the Amsterdam university canteen, very disappointing experience despite some excellent dishes, from a food preparation perspective (most dishes were excellent but overall I would say not well balanced between proteins, fat and acidity, not a single salad leaf or anything seen to balance the arrangement of otherwise very well executed dishes). Also bringing us a single plate of pasta as part of a course and telling 5 people this was for sharing was unacceptable… poor execution of a festive event, I would never come back.. Such a shame and doesn’t reflect well on the W Hotel even if it’s operated by an independent. On the picture you can see the tiny plate the “hero” piece of the meal was served on… let you be the judge of that…

An amazing place for lunch or dinner with quality!

Had lunch with a family of four on December 24, 2025. The atmosphere was great, and the food was delicious. We had the tuna tartare, spaghetti with caviar, tagliatelle cacio e pepe, sea bass carpaccio, and the baby eel aglio olio. They were delicious! We also received two rolls with spreads on the house. The service was friendly! Next time I'll try the high tea. It looked really good too!

This is a restaurant serving fairly decent food in a beautiful grand setting with a glitzy interior and lovely views onto a historic street, with service a very mixed bag. We did the afternoon tea package which was fairly good quality and value. The savoury course we found much nicer than the sweets. We appreciated that there was a full vegetarian menu. The live piano music throughout was a great touch. We found our two waitresses in the dining area lovely to deal with, however unfortunately had a poor experience from the host at the entrance who greeted us - she had an unwelcoming attitude and made us stand around for a long time, clearly in no rush to get us comfortable. This is an area for improvement. The only other thing which could be improved was the toilets which were not in a clean and regularly maintained state - paper towels overflowing bins etc. Overall it was a mixed experience, saved by the tasty savoury sandwiches and our lovely waitresses! I’m not sure we would recommend it or rush back, but it was nice for an end of holiday stop relatively near Central station.