The ice cream is delicious, but they could do better in terms of hygiene. It's a messy place, a bit dirty, and I'm talking about the floor, windows, and where the ice is, including bird droppings on the awning. The floor is filthy everywhere. You can tell there's no clear manager keeping things tidy.
One of the worst food experiences I’ve ever had. I ordered a “hamburger” and they charged me €19 for something that wasn’t even close. When I questioned it, the guy pointed at a random picture on the wall and insisted that was a hamburger—even though it clearly isn’t. The picture even shows tomato, but I didn’t get any. When I asked why, he literally said, “We don’t put it.” So why show it then? Completely misleading.
The food was awful, the attitude was worse, and the whole thing felt like a deliberate scam. Save your money and avoid this place at all costs.
The staff is rude and unpolite. The one with a big cross necklace chain. If he’s having a bad day, it’s not my problem. The worst experience in cofeeshop (and I visit Amsterdam at least 5 times per year). They have a sign of best coofeeshop award, someone go there and please remove it haha.
If i could give zero stars I would. The quality of the food is poor however prices I guess is fair. The service from the owners are atrocious, rude and lacks decent manners. I unfortunately had the chicken wrap which made me sick. Be careful as everything is not prepared freshly. I will not be going back.
Expensive for what you get, and not exactly delicious. Kids loitering inside and outside all day long. The store is open whenever they want, and the opening hours are completely wrong. Just close the doors and go home...
On Wednesday, December 10, 2025, a plump woman took my order between 7:00 and 7:30 PM. I had to wait in line again because she'd placed my order incorrectly. Instead of apologizing (which I did perfectly normally), she started freaking out: "What can I do? It was f*cking busy! If only you'd been clear! It's your fault!"
I was very clear with my simple order (2 McFlurries, one of which had melted by now), but maybe she should find another job if she thinks four cars are already busy.
The service was very friendly, especially the waitress, who was happy to advise us on what to choose. The food was delicious. I recommend it, and greetings from Poland! :D