An incorrect order, rushed food, and poor service. Ordered a chicken fillet kapsalon and it was supposed to be ready within 10 minutes. Upon arrival, a pizza was ready (no problem, can happen, young guy who took the order on the phone). Then a chicken doner kapsalon was thrown together in 3 minutes instead of chicken fillet. And when you say it was chicken fillet, they get angry.
We arrived in Eindhoven and ordered takeout through Uber Eats from the restaurant. They didn’t meet the delivery time. After 45 minutes, I called and was told that the courier was already on their way. When I asked how long it would take, since the restaurant is located just 15 minutes away from me ,she said she didn't know, and that it could be anywhere from 5 to 20 minutes. I went down to the lobby and waited there for another half hour! After that, I called the restaurant to cancel the order. The shift manager initially refused to cancel it, but after some back-and-forth, he gave in and canceled the order. The whole experience was very exhausting and a shame.
We were here for my birthday. I can only say that everything was truly amazing. The food was delicious. We ordered ‘stewed beef with fries’ as the daily special. I have never eaten so well! The staff were very attentive and quick. I will definitely be back here. We all enjoyed ourselves!
After a two-hour wait, the delivery person finally arrived at the door with half an order. The frikandel, the container of satay sauce, and the salad were missing. I called politely, and was promised that they would be delivered after all. That went surprisingly smoothly; compliments for that.
However, a portion of fries with sauce arrived instead. So, of the three items that were missing, exactly zero were there. I was well supplied with fries by then, though.
And speaking of those fries: among the fried ones, there were a few that were still completely raw.
So I went to eat at this place and was asked if I was gonna take takeaway or eat in but I wasn't informed that when eating in, the woman who works there will be watching a movie as loud as possible and a thriller with screams on top of it. It is very disrespectful towards customers but I guess its the culture. I'll never go again because of this. The chicken was mid , so I suggest everyone to go to roopram roti next by which is objectively better.
Het duurt nog al lang namelijk.
Voor een snackbar was het een beroerde lunch.
Duurde ruim 20 minuten voor we het eten hadden.
De knapperige kipsalade was droog. De kipburger was een broodje kipfilet en de loempia was zuur.
Nee dat was niet de moeite waard. Overslaan is mijn advies.
We had lunch here today with five people, including two children. Unfortunately, this was a particularly bad experience.
The children ordered a plain pancake, just from the menu under the heading ‘children’. The syrup and powdered sugar were placed on the table in advance, only to be told a few minutes later: “Sorry girls, he isn’t going to make the pancakes right now, he can’t handle it.” Very strange. If it is not possible to make pancakes due to the busyness, then indicate that beforehand and do not put the syrup and powdered sugar on the table first.
We then waited 45 minutes for our lunch. In the meantime, people who arrived later simply walked in, ordered, and received their lunch before us. It was visibly incredibly chaotic. After we had pointed out once again that we had already been waiting for a very long time, we were told that it was “just finished.” We were on the verge of leaving and eating somewhere else.
When the lunch finally arrived, the quality was unfortunately just as disappointing. The croquette sandwich consisted of two soggy white casino rolls with two croquettes on top, without lettuce, cucumber, tomato, or any other garnish. The club sandwich was partially burnt by the toaster and, moreover, did not taste good.
The cutlery was also in a dirty tray, the table was sticky, and during our entire stay, we were not asked once if we wanted anything to drink. We eventually decided to cut our losses, ate lunch, but actually wanted to leave as soon as possible afterwards.
In short: poor service, extremely long wait time, chaotic organization, and food that was absolutely not in proportion to what one should expect.
In any case, we will never return here and will not recommend this restaurant to friends or acquaintances either. I have never had such a bad lunch.
It is not open when it is supposed to be. I ask for coffee, they give me the wrong one and don't correct it. They sell stale cookies. This is the worst Starbucks location I have ever seen.
What a terrible place Bakkerij Bart has become. It is purely a cold money-making factory where customer friendliness and humanity are nowhere to be found. As a customer, you can see right before your eyes how bad the atmosphere is. The managers engage in open bullying and treat the young staff working there disrespectfully and rudely. The service towards customers is also below par. Everything here revolves around extreme stinginess: the sandwiches are filled as sparingly as possible, and you get almost nothing for your money. The absolute low point was when I saw/heard how tips are handled. If customers give the young employees a little extra for their hard work, it is snatched away by management. Apparently, it is even labeled as 'theft' if the staff wants to keep it for themselves. It is scandalous how this business tries to make a profit on the backs of young people. They will never see my money here again; from now on, I will go to a bakery with decency!
eten smaakte niet vers, onaardig personeel en lange wachttijden. geen aanrader dus. nou ik een nieuw bord aanvragen want het smaakte niet vers. krijg ik het zelfde bord overnieuw opgewarmd. schandalig
Ordered and had it delivered. The large fries with peanut sauce were just regular fries. This is already the second time this has happened. This time, the food was barely warm as well. We are used to better.