Unfortunately, our visit was very disappointing. We were a party of 12 and had made a reservation for 6:30 PM, but did not receive our food until around 8:35 PM. Despite the long wait, there was hardly any communication from the restaurant. We had to inquire ourselves multiple times and did not always receive a clear answer. It was striking that other tables arriving later received their food much earlier, even though the restaurant was not even half full.
Additionally, several orders were incorrect. For instance, the meatballs were missing from a pasta with meatballs and still needed to be prepared. Ultimately, the pasta was sent back because the child was no longer hungry after waiting for over two hours. This pasta was subsequently removed from the bill as “compensation,” even though it had not even been eaten.
We would like to emphasize that one employee eventually spoke with us in a very pleasant and understanding manner. Unfortunately, the matter was then taken over by “the operational manager.” We experienced that conversation as very unpleasant and hostile. There was no opportunity to explain our feedback, hold a constructive conversation, or reach a normal solution. The initial compensation for a group of 12 people consisted of cancelling the returned pasta (which wasn't even eaten) and three drinks were OFFERED.
We understand that things can go wrong during an evening out. For us, it was mainly about the combination of the extremely long wait time, errors in the orders, the lack of communication, and the way our complaint was subsequently handled. We came for a nice meal with a group after a sports match, but you don't get much food here anyway. Based on this experience, we will never come here again.
Fries and cheese soufflé dry and seem past their expiration date. Musty taste and not tasty. Now, fifteen minutes after eating, I'm starting to feel a bit nauseous. Not recommended!
The Thai food is not the best, but it's also not the worst, got a 4 dish deal by social deals which I payed for 2 person take away 28 euros, this being said you get what you pay for.
Once again the food is not bad, for a lazy day day is alright!
I completely agree with the other review. The bagel was incredibly poorly topped and very dry. It's really not worth the money; I wouldn't recommend this to anyone.
I didn't like the cheeseburger at all. (Too much mustard, and the bun wasn't good either.) The curly fries were just leftovers. The upstairs decor felt bare and cold. I'll only go there again!!
I had to throw up. There were bugs in my water, and I could see the chef was under a lot of stress. Babies were crying, and there were flies everywhere in the restaurant.
Good herring, but an incredibly grumpy and stingy man who is anything but customer-friendly. Unfortunately, for me, that's a reason to avoid this fish stall as much as possible.
The food was good, and the service and communication regarding the waiting time were exceptional!
We had a delicious family lunch during a walk through the region. We were warmly welcomed by both the staff and the golfers from the club. Additionally, there is a beautiful view over the valley where the golf course is located 😊 My wife and I definitely recommend it!