Fast, delivery man was incredibly kind and considerate. I ordered rather late and he made sure to be quiet as to not wake anyone. Pizza was delicious and they put in some extra sauce for me to try.
14 euros for a burrito with no sides. Way too expensive for what it was. The worst part was that it was inedible. Much too spicy. I had food poisoning the next day for three days.
This place is one in a milion! The food here îs very good and tasty, the ingrediente are fresh and the people are very friendly! Always polite and smiling! And the prices are very good! Îs worth the visit!
My mother and I came to eat at your restaurant. My mother had ordered a soft white roll, but was served a very hard one. Because the roll was barely edible for her, she only ate the egg and politely asked if the salad remaining on the roll could be placed on a soft roll.
To our surprise, the owner reacted very unkindly to this. He started shouting at my mother and claimed that she had not asked for a soft white roll. In doing so, my mother was effectively portrayed as a liar, whereas I, as her daughter, was standing right there and can confirm that she had indeed ordered this.
Additionally, he made remarks such as: "I don't have customers like that; I only have normal customers." We found these remarks very hurtful, disrespectful, and unprofessional. He then walked away angrily without reaching a solution.
What makes this experience even more disappointing is that our family has had strange and unpleasant experiences here before in the past. Nevertheless, we have given it a second chance each time. Unfortunately, this incident has confirmed that there is still much room for improvement regarding customer friendliness and respect for guests. We find it unacceptable that a simple and reasonable request for an edible soft roll led to shouting, insults, and the blaming of my mother. As a result, we felt unwelcome, not taken seriously, and above all, deeply hurt.
I was here with my girlfriend. We had ordered one medium portion of fries with mayo to share, and I paid by card at 15:27. In the end, we had to wait about forty-five minutes, while people who came after us received their orders much earlier.
When we mentioned it and I showed the card transaction, it turned out that our order had been forgotten. The same employee reacted irritably and initially seemed almost unbelieving us; even after we showed the proof, he acted very strangely towards us. Eventually, we did get our fries, but it was a bad experience. Very poor service.
Tonight I placed an online order at this Domino's for a Tasty Box and a Thick Shake. The order was supposed to be delivered at 6:30. However, at 7:30, there was still no sign of a delivery person. When I called the place to ask for an explanation, it turned out the order hadn't even been entered into the system correctly. They did promise to get to work immediately, though.
Twenty minutes later, a delivery person showed up at my door with a pizza I hadn't ordered, without a thick shake, and claiming that payment was still required. After showing the email I had received, the delivery person was supposed to pass the order on to the kitchen over the phone.
In the end, no one came by and I received NOTHING. Probably on purpose, because I didn't want to pay double. I have already opened a dispute to get my money back.
Do yourself a favor and don't order anything here. Order from New York Pizza, Tram9, or one of the other good places instead. In any case, I will never order anything from this place again.
A peculiar and disappointing experience. Upon entering, we were asked if we wanted to eat, to which we indicated that this was indeed our intention. We then waited for about 20 minutes, but unfortunately, no one came to our table to bring a menu or take our order.
What made it even more frustrating was that the staff were mostly standing around chatting with each other and even taking selfies, instead of paying attention to the customers. Meanwhile, we just sat there waiting without being served.
Eventually, we paid for our drinks and left. When settling the bill, I pointed out to the waitress that no one had come to us during that time to bring a menu or ask what we wanted to eat.
Very disappointing and, as far as we are concerned, absolutely not the service you should expect from a restaurant.