The order arrived half an hour late, even though it was ordered 2.5 hours earlier. But the most annoying thing was that the food (Roti) really didn't taste good. Bland, slimy. Boiled chicken pieces and no yardlong beans, just green beans. I won't order from here again.
I eat here often because I am a student, but lately I have noticed that almost all the staff are unfriendly and impatient. I stopped by today as well; no greeting or hello. I also asked if they could make a sandwich without cheese, but that wasn't possible either. Sandwiches are barely replenished, so there is little choice. Otherwise, it was tasty, just a shame about the staff!
What a racket. Extractors are on, background music, and customers talking over it all with their table companions.
Dry sandwich with ham on the bone. That ham is just a composite ham. And bread knives so blunt that the sandwich is impossible to cut. Experienced no friendliness from the un-customer-oriented staff.
Glad I was back outside. Although it is very noisy there too.
Not something to repeat.
Picked up 6 pastries on Saturday. In the evening, two with coffee went straight into the bin: dry biscuit and a rancid aftertaste. The pastries were at least 3 days old and should never have been sold like that! Never again this bakery!
bad experience – food cold and unfriendly treatment
I visited this McDonald’s today. The restaurant looked very dirty, even though it wasn't busy at all at that moment. We had to clean the table and chairs ourselves before we could sit down. I didn't like that, but what happened afterwards was even worse.
When my order was ready, my number was called. I was sitting close to the counter and immediately went to pick up my order. Unfortunately, the food was very cold and clearly not fresh. Therefore, I only returned the fries and politely asked if I could get fresh fries.
The manager, a young man from Eritrea, refused this and said that I wouldn't get new fries because I had to pick up my order myself on time. He also asked why I had entered table number 11. I calmly explained that there was no number available to enter, which is why I had chosen 11. I knew my own order number and simply followed number 3032.
Despite my explanation, he continued to refuse to give me fresh fries and said that I should just take my old fries with me. I found the way I was spoken to very rude and unprofessional. I did not engage in a discussion, but I believe that a manager should treat guests in a normal and respectful manner.
I hope that this review is taken seriously and that the situation is discussed with the staff and the manager. It is not just about the cold fries, but primarily about the way a customer is treated. This was a very disappointing experience for me.