Na jaren van een trouwe klant zien we deze toko afglijden. Het diepte punt was vandaag. Allereerst een half uur te vroeg bezorgd. Niet iedereen was thuis. Vervolgens merkte we dat 90% niet vers was gemaakt. Veel was koelkast koud en voor crispy ebi is dat ronduit slecht. Er zat vervolgens ook nog een niet te plaatsen type sushi tussen. Iets van komkommer en veel paneermeel als topping. Niet lekker dus. Komt er op neer dat we heel veel betaald hebben voor een slecht product. Laat het een signaal zijn dat je dit niet kunt maken en er alles aan moet doen je kwaliteit hoog te houden. Wij kijken bij een volgende bestelling een keer naar een andere toko.
The atmosphere could be better if the bouncers weren't so unpleasant and aggressive; they violently throw people out without letting them retrieve their belongings and without giving a reason. Security needs to be reviewed.
What a shame! We waited 40 minutes for two pizzas.
The staff just stood around in the kitchen joking around and didn't take our complaints seriously, nor those of others with us.
New York Pizza, please fix this! We'll never come back.
Often fast delivery with excellent quality! There was one instance where something went wrong, but they politely called us to make it right. As compensation, we received a free, neatly packaged order: see photo.
I've been ordering chicken and pizza platters from here for years. It's always freshly prepared, delicious, and delivered hot. I order regularly, and the quality and prices are truly excellent. Highly recommended—I'll definitely keep ordering from here.
I'd recently noticed that the pizzas weren't exactly warm upon delivery, but my last order was even completely cold. So I filed a complaint through the main website and directly with the store. It's been two weeks now, and I still haven't received a single response. It's a shame complaints aren't being addressed; I would have liked to see this resolved properly.
Because of this experience, I've decided not to order from them again.
The menu had a special offer. Tuesday was pizza day. All pizzas with a can of drink were €8. After ordering two pizzas and two cans of cola, I was charged €32.75. When I pointed out the special, they almost thought I was crazy because, "That offer hadn't been around for ages, and you can't get pizza for that price anywhere else." To "make things easier," they offered me €30, but they didn't consider that a good service.
Last Friday, four of my friends and I were turned away from the front door. The reason was that our group of five young men was too large. See the security guard's photos, as this is the frikandel we're referring to. We eventually moved on to other cafes where the security guards were more respectable, and we still had a pleasant evening. If you're looking for a club without discriminatory selection, I strongly advise against Plek!