Don't order here when it's busy. Apparently employees can't handle the crowds. After first taking the wrong pizza home and mediocre service, we finally received the right pizza. The right pizza had too many air bubbles and on top of that there was hardly any spinach (read 4 pieces) on half of "garlic chicken & spinach". I understand that it is difficult to work with few staff and crowds (I have experience in the industry myself), but in my view the quality is really substandard. The garlic bread was okay.
Since we arrived at a quiet time (10:00 PM on a Wednesday evening), we were served quickly and the food was ready quickly. The atmosphere was a bit like that of an empty snack bar. It's a very small location, so the sounds from the kitchen (staff/equipment) are overwhelming, but there's still plenty of room for conversation.
My pizza was unfortunately drenched in olive oil (see photo), but the other two pizzas were good. The staff were otherwise friendly, although upon entering, I could tell they were visibly annoyed that they had to put their aprons back on. It was half an hour before closing time.
Next time, I'll drive to another location. In my experience, they do a better job.
It's all terrible. A shame. The food took an incredibly long time. Several customers already wanted their money back. When the food finally arrived, the burger was cold. The chicken tenders were utterly tasteless. There were no fries, and the Pepsi was heavily diluted with water and ice. It was completely carbonated.
We wanted to have a nice dinner together (the atmosphere seemed okay), but we had to wait 20 minutes for help and then another 30-35 minutes for our drinks. We finally received our food after another 15 minutes. Our steak (medium rare) turned out to be tough, and the salad contained two visible earwigs (and who knows, maybe even more). We immediately got up and paid. Definitely not recommended.
I ordered a pizza at 9:15 PM and didn't arrive until 11:00 PM. The pizzas were good, but it took way too long. I called at 10:15 PM and they said they'd be there in 15-20 minutes. Then, 30 minutes later, I kept calling and they didn't answer. It was a shame.
Unfortunately, my experience at this location was very bad. The staff were not friendly at all. Instead of helping me and taking my order, they chatted among themselves while I waited. I ended up leaving without ordering.
This is truly unacceptable service.
The churros were soaked in oil and undercooked.
They were €1 each and less than 10 cm long, so extremely expensive for (no offense) the worst churros I've ever had. Undercooked crepes for €6.
The food was delivered lukewarm, and the Turkish pizza wasn't filled properly. I called Yavuz to confirm the final outcome, and they resolved the issue by redelivering the entire order at no extra cost. Excellent service.