I recently ordered from here via Uber Eats. The order arrived about an hour late after the expected delivery time, and the pizzas were also quite poor/meagerly topped. I've had the same pizzas at other locations before, but they were all much more generously topped and delivered faster.
In short, don't order your Papa John's pizzas here🫡
A month ago, I filed a complaint about the long delivery time (1.5 hours), and the pizzas arrived cold. They promised me that if I called again, I'd get a free delivery.
I called today and was told "no," even though it's registered in the system. It's a remarkable customer service tactic, making promises and then retracting them. It seems irrelevant to me whether there's a new owner. You're taking over the business and everything that comes with it.
what happened to the toilet??? now the code that you need to ask for, better write it on the receipts, you need to go down again. and what is the code for? for very dirty toilets? makes a bad impression. Coffe better now.
Expensive fries, limp and lukewarm. It didn't look busy at all, yet it took an incredibly long time for the fries to be ready. In the meantime, you see staff standing still and staring into space. Returning deposit cups took 10 minutes because no one seemed to have the task of cash register/customer handling. Had to ask repeatedly if someone could finally come and help. Tables full of waste, although that is more due to the customers who don't take the time to throw away their rubbish. But the tables aren't cleaned either.
The pizza I bought was delicious, but too good to go, not worth it. It should be worth €15.99, and you only get a small pizza with salami. An hour earlier, I bought a small pizza with two flavors for €7.99 (which was good, though).
If I could give -5 stars I would. If you want to waste your money and time, order from here. We ordered food at 10pm, they took our money online and the food never arrived. TERRIBLE TERRIBLE MONEY EATING SCAM. NEVER BUY FROM HERE.
I’ve Made an order using an app. After the estimated time I called the restaurant and the guy who answered the call told me the delivery man was at my door. I’ve spent about 40 minutes waiting and no one shown up. After that they stopped answering me in the phone. I’ve used my other cellphone and got mu call answered in the very first try. The same guy said the order would be here in a couple minutes. It was more than half hour ago.
Now they just don’t answer my calls again, they don’t cancel the order…Almost 2 hours past the expected delivery time!
Terrible attitude!
It's a shame that it's only open for such a limited time. What they offer is fine, but you have to be there on time because there is very limited stock.
Special mention for the hot dogs with sauerkraut.
Very surprised by the products we ordered; they were good because they're usually bland and inedible. The Turkish pizza and burgers aren't bad either. The warm welcome ☻
While the menu has potential, the execution is disappointing. Dishes are often out of stock, and the cleaning service starts at 3 p.m., meaning you can't order everything. You keep hearing that they're "changing the menu." Furthermore, the customer service is lacking, and there seems to be little experience in the hospitality industry. It's a shame, because it could have been so much better. The older staff seem out of place and clearly lack experience in hospitality and service. P.S. I've never had such a flimsy toogoodtogo bag; it should be at least 15 euros, and it really wasn't 😂