They deliberately do not answer the phone more than an hour before closing time. To avoid you having to do anything, they lie on the phone and say that they are closed.
I ordered food with enthusiasm. As a Surinamese, you look forward to a tasty meal that you don't feel like making yourself.
Well...well, what a disgrace. When I saw the food, one word rang in my head: LOESBERE!! (Surinamese for diarrhea).
The food wasn't just visually disappointing, but also smelled and tasted awful! Ugh! So disgusting! The kouseband (fried beans) was slimy and smelled rotten. The tjauwmin moksi tasted sour, and I nearly broke my teeth on the accompanying Fa-shong pork sausage. The bakabana was tough and rubbery, like chewing gum.
I called with my complaints, and the owner was shocked. He very kindly offered a solution and delivered more food. Unfortunately, the second time around, I gave myself a stomachache and almost vomited.
I'll never go there again, and I hope they find another chef soon, because I really wish them the best.
here are some pictures of the stuff.
The food is fine, but on the extremely expensive side. Many drinks are also only available in mini sizes. Customers experience a lot of stress due to the narrow aisle at the checkouts. It quickly becomes chaotic because of wheelchairs and walkers. There are also no self-scan checkouts.
Bad service, takes a long time, abrupt and rushed/stressed on the phone, and the food was absolutely not worth the 20 euros. I won't order from here again.
The service was extremely poor. I ordered a pizza and he told me, "You have to come to the other street to pick it up. I can't come to you," and he spoke in a very rude manner.
Food and drink prices in hospital restaurants are outrageous. In a situation where you have little to no choice, this pricing feels exploitative. You're not paying for the view.
The pizza used to be really good here, but you guys changed chef and the new chef puts about 10% of the ingredients that the previous one did. Bring the old chef and pizzas back!
At 5:25 PM, I ordered 2 pizzas and bread with aioli. I received a message via the website that it would be delivered within 30 minutes. After 40 minutes, I called, and after calling twice, I finally got someone on the phone who told me to allow an hour instead of half an hour, but she was going to expedite it. At 6:25 PM, still nothing... waited until 6:35 PM and called and called and called again. No one answered. At 7:15 PM, I jumped in the car to pick it up, but it turns out Sugo Berkel has been CLOSED for over a week!!! They handle everything from Hillegersberg... I got in the car and drove to Hillegersberg and asked for my money back, but they couldn't just give it to me; it would be refunded within 2 working days. When I got there, it turned out to have arrived over 2 hours after ordering: cold, hard, barely topped, and inedible.
Out of salad dressing for 3 months! Not even salt. Staff barely speak English. Don't know anything. Unfriendly. Bored.
Ode to the same brand in Terminal B