The sandwiches are good, but the staff is usually not very friendly (especially the woman with short grey hair). It is such a shame about this branch… It is also very strange that they can only make certain sandwiches at specific times. The opening hours are often incorrect as well, because sometimes they close much earlier.
Filthy mess
Paying a euro to use the toilet and then finding a dirty mess and no soap to wash hands,
Upon filing the complaint at the counter, an uncompromising response and a rude attitude. Just brushed off
The man at the coat desk was really very unfriendly. The rest of the employees are nice, but this man really ruined my evening. We paid and had another question afterwards, but that was clearly not okay; really very unpleasant behavior. The man at the cloakroom was not friendly.
Absolutely unbelievable. This place is a complete tragicomedy.
I waited 42 minutes for my order. When I finally managed to get a refund, the staff were rude and arrogant. While customers were waiting, employees were dancing, laughing and chatting instead of dealing with the queue. When my money was returned, it was literally thrown at me.
The self-service kiosks are even being closed by the staff because they clearly cannot handle the orders. The manager was running around looking completely lost, just like at least 10 other employees. Total chaos and absolutely no organization.
Schiphol should seriously reconsider having this Burger King here. If a location cannot provide basic service and treats customers like this, replace it with something that actually works.
Avoid this place if you have a flight to catch. Absolutely dreadful.
We came here 45 minutes before closing time. Half the restaurant was already closed up (blocked by chairs), only three most uninvited tables were available, the more cozy ones were blocked with chairs. Okay... We ordered. I asked to use the toilet - nope, "it's closed". What do you mean closed? Yeah, closed. There was a sign saying something about the toilet costing 1€ nope, closed. We ordered and paid for an ice as part of the menu. When picking up the order, there was no ice - here's a milkshake instead... We didn't want a milkshake. Food was disgusting. Drinks were disgusting. Attached are, among others, pictures of a Fuze Tea consisting of foam and a Veggie Whisky Master burger - real thing vs. what it's supposed to look like. Also, we ordered our food to eat in, but got it in a bag, without a single napkin. This extremely disgusting and infuriating experience cost us 22€.
Ordered udon noodles but got ramen noodles (there were random udon noodle pieces in the soup then). Only one person behind the counter taking orders and she took one order at a time per 7 minutes. 1-2 people working in the kitchen when there were 4 on duty.
It's not as bad as a lot of people here say, it is still pretty bad. Money to quality ratio is pretty abysmal, doesn't mean there is no good food. Usually there are a couple of good main dish options, soups are hit or miss. Desserts are pretty good. Rotations of food are inconsistent.
I'm giving it one star because it won't let me give it less. The hot dog was inedible, the bread was bad and everything was poor quality. I didn't even know what the salad was (just mayonnaise).
The server was very funny and friendly. The waffles were absolutely delicious. It's very sweet and best served with cream to balance the flavours. It's the perfect dessert.