For some reason, we weren't allowed in because security had a strange feeling or a bad experience or something. It wasn't made clear: half of us were in, the other half weren't.
One day we order, the pizza came immediately and was good. The other day we order the pizza never came, the shop closed and we lost 2h of vacation...if you plan to order from here you better take it from the shop, don't risk it with delivery.
We came here 45 minutes before closing time. Half the restaurant was already closed up (blocked by chairs), only three most uninvited tables were available, the more cozy ones were blocked with chairs. Okay... We ordered. I asked to use the toilet - nope, "it's closed". What do you mean closed? Yeah, closed. There was a sign saying something about the toilet costing 1€ nope, closed. We ordered and paid for an ice as part of the menu. When picking up the order, there was no ice - here's a milkshake instead... We didn't want a milkshake. Food was disgusting. Drinks were disgusting. Attached are, among others, pictures of a Fuze Tea consisting of foam and a Veggie Whisky Master burger - real thing vs. what it's supposed to look like. Also, we ordered our food to eat in, but got it in a bag, without a single napkin. This extremely disgusting and infuriating experience cost us 22€.
The service guys do not know how to communicate with a customer and may judge them over their characters.
I think those (staff) people are benefiting working in the airport. How? Most of the people do not have enough time to complain over the service, and just trying to catch their flights. Therefore this bad service doesn’t get enough complain as it deserves.
A French fries should not be taking 15 min to serve.
Here is the Netherlands, and we all know how long does it take to serve!
People are ordering that kind of street food due to limited time in the airport. And yes, this is an airport fast food. Must be faster faster than anywhere else.
But unfortunately it slower slower than anywhere else, and if you complain, the service guys is judging your character, and blaming you for not being patient.
(Thanks Mr Doctor!)
Additionally, beer was not cold!
But this is peanut beside the behavior or Mr. physiologist!
So, my suggestion to owner of this business;
You must train your employees at first, and be sure that they know how to communicate with a customer!
Maybe you can have a look for some good examples around!
The server was very funny and friendly. The waffles were absolutely delicious. It's very sweet and best served with cream to balance the flavours. It's the perfect dessert.
Honestly one of the worst delivery experiences I’ve had. Waited for more than 2.5 hours for my food, only for it to arrive cold, soggy, and a solid block of mush. Completely inedible. Judging by other reviews, this is a reoccurring experience for others as well, clearly they don’t care about quality or customers. I would definitely not recommend to order from here.
Pretty much a tourist trap. The fast food is awful. The burger was very subpar, and the staff wasn't unfriendly, but that's about it. If you have questions, they can't help because they're temporary.
Worst sushi experience ever. Several parts of the order were not delivered, and phone contact was pointless. These kinds of companies should be banned. Once, but never again.
We ordered just before 1:00 AM, and the food simply wasn't delivered. We couldn't call because they were closed. We paid, but there was no food in sight.