Had a delicious meal; booked through Social Deal, so it's definitely doable. I checked the price of high tea, which was quite pricey, but everything is getting expensive. Perhaps in comparison, it's not too bad. We will definitely be back. Beautiful restaurant. The only downside is that when the doors are open, you sit in a draft (stiff neck the next day). I can't stand that. I definitely recommend going in here.
Ordered durum doner and a doner bun. 1 slice of cucumber and 1/8 of a tomato. No onions, nothing. I had to ask for the sauce separately. A meager affair. The meat makes up for it, but the combination is bland and cheap. Unfortunately, I won't be going here again.
Ordered more than an hour ago and the food just still isn't here. Then you call the restaurant and they say it's almost ready, and then you can start waiting for the next hour….
When we asked where our food was, after waiting quite a while, we were told it would be 5 minutes. Meanwhile, we went inside because the musical organ had moved close to the terrace and kept playing loudly. We couldn't even hear each other. The employee thought it was nonsense that we complained about it. But we went inside, the food arrived. I asked her if it had to be ordered from Amsterdam. They had forgotten to put our order in. Normally, you would have just brought it to the table to report it. We had to ask twice ourselves. Then we went to pay. The receipt included all sorts of other things. She then asked how many coffees we had. My husband said 2. I replied that the last coffee was free for the long wait. She admitted we had had to wait a long time. She grumbled that we were complaining about the drink organ, and then told the person taking the bill, "Just give it 3.10." Then they'd leave.
What unfriendly customer service! I'll never go back here again. It's time for the whole place to retire with all the bad reviews. I just read.
This is really the last straw. Delivery times are never right, orders arrive way too late, and products are missing.
This time, my order at Döner Garden was even cancelled only after closing time. So I had been waiting all that time for nothing!!
Thuisbezorgd then blithely sends a message stating that the €11.75 will be refunded. But of course, that is of little use to me when I have waited for hours and end up without food. A refund is the minimum you can expect, not a solution for the misery you have endured as a customer.
And if you try to call when something goes wrong, they almost never answer.
I am definitely going to file an official complaint about this. Thuisbezorgd really needs to take responsibility for these kinds of situations and ensure that customers are not repeatedly the victims of poor service.
Super good cafeteria! The food is always tasty and fresh, the portions are good, and the service is friendly. Everything is prepared neatly and quickly. Definitely recommended if you want to get tasty and good food; the food is literally high quality. I love coming back here.
It all tastes pretty good, but you offer vegan or chicken gyosa, yet your vending machine doesn't let you choose between the two. You have spicy mayo on everything, but people can't choose something mild. In that regard, it is all very limited.
And 3.95 for vitamin water and 3.10 for water is a lot, and there are no further options.