Upon arrival, the wait staff didn't know what the Pearl of the Month was. (It is definitely on the menu)
After ordering and eating the first round, we went for the second round.
Then it turned out that 4 out of the 12 items were regularly unavailable... there were 6 people eating. (A bit odd)
After finding something... a Satay, it was served.... it was cold and just thawed.
After that, the staff showed no further interest in the customer, only in themselves.
Very bad experience. Never again.
At the counter downstairs, it was rated well and they responded...
Very slow service... by the time you get to the counter, they are already busy with all sorts of things instead of serving us and our food.
Then you can wait 20 minutes for a sandwich that is ready in 3 minutes.
Bagles and coffee were ok. Staff was terrible. They were constantly chatting with each other loudly behind the bar. Though the place was almost empty they were too busy to bring the bagles to our table. They instead called out when the bagles were ready so we could pick them up at the counter so they could keep on chatting and messing with their phones. One of the staff went out to buy fries and they then both sat in the restaurant eating their fries with noone behind the counter. Awful...
What a bunch of weirdos... booked online for October 3rd to celebrate my son's birthday. We arrived in the evening and the place was closed :(
Then we went to eat at the neighbors' (mimmo) and they told us that they are permanently closed. And then they didn't even take the trouble to take the website offline so no one could make a reservation :(