I think the delivery service isn't quite up to par yet. An hour and a half for a simple small bowl of rice with ketjap (nasi?), dry pork belly, and the sweet and sour chicken was good. And everything was lukewarm. And all that for 32 euros?
Next time I'll go to my local Chinese restaurant. I thought I'd give it a try, and that's it.
Also two stars for the atmosphere, because it was gone by the time the food was delivered.
Our visit to this restaurant was extremely disappointing. The service was inattentive and the food was only average. The worst came after dinner: despite ordering two more bottles of wine, we were asked to get up and leave the table.
This is completely unacceptable and disrespectful to paying guests. We literally felt chased away and unwelcome. This behavior ruined our entire evening. We are very angry and will definitely not visit this restaurant again or recommend it.
You can enjoy delicious pizza from the brick oven here. The staff is always very friendly. But it's not exactly cozy; it's more of a practical place to eat while bouldering. Nevertheless, we come here regularly because the lunch is delicious!
I've never had to wait so long for an order.
Because it was busy (I saw a total of 10 people), they forgot the receipt.
They did apologize, though.
That's worth a star.
The food was also unpalatable, unfortunately.
Update to the review below.
Kota Radja has been under a new owner for a few months now. And while we used to be incredibly satisfied and never had any complaints, we now really don't like the takeout food anymore.
We've also eaten at Kota Radja regularly lately, and the food was good then! But apparently, takeout means the current owner doesn't have to try as hard.
Unfortunately, the customer service we were used to has completely disappeared. The workload is probably EXTREMELY high, causing them to be stressed. Not fun for guests and customers, and unhealthy for the staff. New owner: hire more staff and make sure the quality of takeout is just as good as when you dine in. If that happens, you'll get 5 stars again.
Old review:
We eat here every year with the family. Always delicious food and a cozy atmosphere. Very hospitable and customer-friendly! Also a great takeout restaurant. In short, highly recommended!