If Rotie Torie offers a promotion with a voucher, you shouldn't complain; help the person in question instead of leaving them standing at the counter and walking away angrily. I politely told the lady behind the counter that I wanted to order multiple portions and use the voucher. But what I didn't know was that the lady was working during a specific period of the month. I gave the voucher back to her and said I wasn't ordering anything here, and that she could put the voucher in whatever she felt comfortable with. I will definitely be back here...
200+ business trips, Google alias ‘Ribeye’ - tonight’s €15 prawns made me question if garlic has flavour, and the €28 Black Angus featured mysterious aromas with Arctic-cold vegetables.
Staff wisely didn’t ask how everything was. Sometimes silence is golden.
Consider Uber Eats tonight.
Took advantage of the daily special...2 croquettes with bread and a coffee. The coffee was delicious, but the croquettes were lukewarm. A shame, but a minor drawback.
Unprofessional behavior at Bakker van Maanen Katwijk
I walked into Bakker van Maanen in Katwijk, looking for a sandwich and a cup of coffee. At that moment, I was wearing my wolf costume.
Not for Carnival. Not as a joke. Just because it is comfortable, warm, and — let's be honest — I love it. And there is nothing strange about that.
What is strange, though?
That I was laughed at.
By the staff.
At first, I thought I was imagining it. A smile, a remark, a look. But no — it became increasingly clear. Whispering to each other. Chuckling. Someone said out loud: “What is that person wearing?”
Excuse me?
Let me make this clear:
What someone wears is none of your business as a bakery employee.
Especially not if that person simply enters politely, orders calmly, and wants to be treated with respect. I didn't ask for an opinion. I came for a croissant.
This kind of behavior is unprofessional, inappropriate, and downright childish.
Laughing at a customer because of their clothing isn't funny — it's embarrassing. For you.
The service was substandard. I left the croissant untouched.
If you can't be treated normally in a wolf costume, what does that say about the people behind the counter?
I left the rest of my croissant lying on the sidewalk in front of the intensely overcooked baker Van Maanen. I am never coming back here.