Unfortunately, my experience at Sphinx was very disappointing.
From the start, the service felt impersonal. I was not given a menu, I was not asked if I wanted anything to drink, and ultimately I had to place my order at the cash register and pay immediately. That feels more like a takeaway place than a restaurant.
During the meal, no one came to ask if everything was to my liking, if it tasted good, or if I needed anything else. It is precisely those little things that make the difference in a restaurant and give you the feeling that you are welcome.
I ordered the shrimp in garlic sauce and a mixed grill. Together with a drink, I spent €40.50. For that amount, I really expect more. The chicken breast was barely marinated; it looked like just some sauce had been smeared over it. Along with that, I received only some fried potato slices and some simple salad. Therefore, I found the price-quality ratio very disappointing.
Actually, I already had my doubts while ordering, but I wanted to give the restaurant a fair chance. Unfortunately, it did not live up to my expectations. For me, this experience was absolutely not worth the money, and therefore I will not be coming back.
I've always had a good experience, good service, and good value for money. But today I saw that they've raised the prices even further and reduced the portions (the fries were too small compared to the previous portions).
This is the best way to lose customers.
I have been coming here for over 20 years and they were better in the past. However, I still give them a 4-star rating because the food and service was simply good. I enjoyed my moksi meti, bakeljauw & telo, and roti kip speciaal. It was still good!
I ordered sushi today. I'm very disappointed. It was a special offer of 24 for 7 euros. The suchi was terrible and unchewable.
Very hard nori sheets. I'll never order from them again. I ordered earlier and it takes forever to get it. I canceled it immediately.
Burger King always has much better burgers than McDonald's.
It is a shame that it is less well-visited and less busy and lively.
They deserve more visitors.
Just bought cream puffs. 8 for €9.20 🤬 They were as hard as a Kaiser roll, had no powdered sugar, and last but not least, were still half frozen! And that from a real bakery. Next time I'll go to Jumbo. Way tastier and cheaper!
They touch everything with bare hands. Not hygienic. A lot of young people work there and are more concerned with themselves than with their customers.