We have been to Happy Italy several times and have always had a positive experience. Unfortunately, our last visit was a huge disappointment.
We had made a reservation for 6:30 PM and checked in politely at the entrance. We then had to wait a whopping 45 minutes before being shown to a table. During that time, no staff came to explain why it was taking so long or to keep us updated. Several guests even decided to leave out of dissatisfaction.
Once at the table, no one came to take our order, so we eventually ordered via the QR code. That didn't seem to work properly either. The pizzas coming out of the oven were not served on time, causing them to arrive cold at the table. We didn't say anything about this, because we didn't want to wait any longer.
Unfortunately, things only got worse after that. We had to wait over 45 minutes for our dessert again. In the meantime, no one came by to ask if we wanted anything to drink or to apologize for the long wait times. By closing time, we were still sitting in the restaurant and had only had a pizza and a dessert. To top it all off, the bill turned out to be incorrect as well.
What should have been a fun night out ended in a major disappointment. In the end, we were mainly just glad to be back home. It is a real shame, because based on our previous experiences, we had much higher expectations.
The fries are really bad and not tasty! The whole family didn't finish them. They are often bad (repeatedly fried/old oil) but today was the worst; it seems like they have a different kind. Yuck. The snacks were okay though.
Beautiful location and perfect for before or after a visit to Museum Voorlinden. In good weather, you can enjoy sitting outside, but being inside one of the beautiful halls is certainly not a bad option either. Delicious food and good wines.
Always friendly, listen and really ask about the customer's wishes. After waiting 10 minutes longer, I got a free can of drink because it was so hot. And the tastiest and cheapest durum from Veghel
Absolutely nothing, and I mean absolutely nothing, is good here. And I’ve been sleeping in hotels for quite a few years.
Dirty rooms, bad service, it’s just bizarre. Please, don't go here.
Unfortunately, the sushi was very disappointing. The sushi rice was very wet, but the taste was okay, which was a real shame. I called about this and was told that the rice is different from last year. I found that strange, because the difference was clearly noticeable. Hopefully, something will be done about this.
We could talk about it at length, but this restaurant doesn't belong in the guidebook! The food is tasteless, and the portions are meager. The price seems low, but the overall experience is terrible. Good service is hard to come by, and we certainly didn't find any at this restaurant tonight. They come to your table so often that you feel like you're being ignored. Why bother asking a table still eating if everything was to your liking and if everything can be brought back? Incidentally, we weren't the only table where this happened. Unfortunately, it's definitely not recommended and I won't be returning. Go for Thai food or do something else. Their menu repeatedly mentions "feel at home," which sounds nice, but you have to live up to it. I'm not being sent away at home.
We are regular guests at the Oosterhout branch. We can always enjoy a delicious meal there, and the service is excellent as well. Since this branch can be booked via Social Deal, we wanted to give it a try. Well, I regret it immensely. I would have gladly paid those extra few euros in Oosterhout without Social Deal. Less choice, dirty plates, cold food. Now we just hope we don't get sick tonight.