Very disappointing experience at Grand Café Place du Nord – rude owner
During my visit to Grand Café Place du Nord in Eindhoven, I was unpleasantly surprised by the restroom policy. They charge a whopping €1 for using the restroom if you pay cash, and €1.60 if you pay by card. When I calmly and politely expressed my opinion that this was a bit steep, the owner became extremely unfriendly. Instead of a normal conversation, I received an angry response and was ordered to leave the restaurant.
This way of treating customers is unacceptable to me. You go somewhere not to be treated like a nuisance. The owner seems unwilling to listen to feedback and immediately becomes defensive – in a way that you, as a customer, absolutely do not appreciate.
If you expect to be treated kindly, I recommend visiting another café in Eindhoven. Unfortunately, you will feel anything but welcome here.
Ordered donuts through uber eats, chose specific ones, as the others were not interesting.
As a result, they sent completely different ones. If you have run out, then at least call to clarify which ones to put in, and not just with sugar glaze.
I will not order from this place again.
The only drawback was that the oil in the deep fryer did not seem fresh, which resulted in a slightly tinged, buttery aftertaste. Nevertheless, the calamari was fresh, as were the small bait fish and oysters. Overall, the seafood quality was great.
This afternoon, just before 5 p.m., I ordered food (on their own website), and it still hadn't arrived by 6:30 p.m. I called, and finally, the food arrived at 6:50 p.m. The delivery driver wasn't allowed to deliver it because it hadn't been paid for. I showed him the confirmation email, which clearly stated it had been paid for with iDeal. He called the owner, and she insisted I hadn't paid. I called myself, and then my husband called three more times. She was practically hysterical, screaming that the food hadn't been paid for. The delivery driver was still with us. The man couldn't believe it either. Finally, at 7:40 p.m., she said the payment had arrived and the delivery driver could deliver it.
Well, I didn't think so! I like hot food, and it wasn't. Then the delivery driver spoke to a man on the phone, who said he was going to remake the order. At 8:30 p.m., we were finally able to eat.
But you understand, we'll never order from them again. Accusing us of trying to cheat and yelling at us.
Didn't even get an apology from the owner.
A big thumbs up for the delivery driver though!
It's located at the edge of Amsterdam Airport.
I was having trouble finding a place to charge my phone at the airport, but there was one at this table, which was very helpful!
It's great that you can become a delivery driver here without a driver's license! Just because the food has to be delivered hot isn't a reason to ignore the traffic rules.
Enough reason to advise against this place.