I’ve been ordering here for a while now and I am really very satisfied. The food tastes fresh and delicious. Besides that, the delivery is fast and the delivery drivers are always friendly. I am really super satisfied and thank you for the good service! ❤️
Update: This Shabu to Go saved my father when his parachute didn't open during skydiving. No, but seriously, I ordered at 5:40 PM or something and asked if it was possible to deliver around 6 PM because of my work break, and they just fixed it. This Shabu to Go location has a special place in my heart ❤️
Normally always top-notch, full poke bowls and correct orders. This time, everything went wrong: wrong bowls with all sorts of things mixed together. After reaching this conclusion, I tried to get in touch, but after calling 10-20 times, still no response. Mistakes happen, but make sure you answer the phone. After all, I pay extra for all the top points and extras that aren't included.
We have always been able to order pizza for delivery, but suddenly ordering pizza is no longer possible and we have to come pick it up ourselves. At least, if you order from their own site. If you just order via another food site (where they are listed), you do get your order delivered to your home. When you call about it, they say, "Yeah, that's too far to cycle," or "We don't have any delivery drivers willing to go there." Would they be willing if you order via the non-Domino site? A bit strange.
No delivery and no refund.
I ordered from this place last night through Thuisbezorgd delivery. The order was stuck at "being delivered" for a long time, over an hour. Thuisbezorgd customer service said to give it another half hour. I did. No delivery. At some point after that the status went to "delivered". It was not.
Today Thuisbezorgd contacted me saying that their partner was unwilling to refund. So perhaps don't trust them for delivery!
After successfully persuading my friends to stop by for a late-night snack, we (unfortunately) ended up at Snackplein. Ordering went smoothly, except for the Jos Brinkie. They don't sell that here. What they do sell is pure garbage. A kapsalon with chicken döner where, with the first bite, you can taste that you'll be tied to the toilet the next day. The garlic sauce was clearly past its expiration date. After pointing out the poor quality to the snack bar employee, it was clear that this person was incompetent at selling food. Never again for us, and pray for me. Because I am in for a dark day.
I placed an order and this is how it is being delivered. I don't understand where the delivery person got the nerve to handle the food like this and then deliver it anyway.
I called and was told I would receive my order again in an hour. I am still waiting.
Hot Chicken may contain only SPICY products, however, when someone orders this kind of a pizza and specifies in the notes: "hey, please no spicy, no bell peppers, thanks" and you simply JUST send it in tons of oil, + the sweet chilli swirl = SPICY then who's ignorant?
Hete kip may be chicken spiced with bell pepper powder and then cooked which is not that SPICY.
I was expecting for a call-back and a option for a different pizza at same price, anything alternative to avoid this. Also, the lady/miss from the location was disturbed by this fact. Instead of explaining the ingredients, she was scolding me for this reason. LOL, never again.
Very disappointing!!
Ordered 2 menus, but only received the (slightly lukewarm) burgers. Subsequently, we tried to contact them by phone for over an hour, but they were unreachable. Therefore, we filed a complaint via the complaint form on their own website.
After 10 days—and after a reminder from our side—we finally received a response. BUT... it was all not their fault:
* we had ordered via Thuisbezorgd and had to file a complaint there;
* we should have used the special email address of the branch instead of the complaint form;
* the telephone outage was Odido's fault.
Unfortunately, there was no sign of any responsibility from Spare Ribs Express itself. Nor were there any apologies for an incomplete delivery.
In the meantime, we paid for a complete menu, received only a burger, and had to cook something ourselves because we simply didn't have enough to eat. After all, you order food because you do NOT want to cook.
Very disappointing service, and especially the way the complaint (incomplete menus) is handled.
Made an account online order to this restaurant using Thuisbezorgd, after hours order showed delivered when I didn’t receive my order , called the restaurant they said they didn’t receive any order. Next thing they did was to pass me around from one person to the other and lastly they ended the call twice.