We were sitting in a cafe next door and accidentally sat down on their terrace to smoke a cigarette. Without warning, we were given a dressing-down by a bald security guard who thought he was incredibly cool. Aggression was very much on the surface, and I hope this man finds love in his life.
When we give constructive feedback to African restaurants as Africans, those restaurants play the victim and say we wouldn't complain elsewhere. Please listen and try to improve instead.
Very disappointing customer service and experience. Many items were out of stock, including our first drink choice and the red tilapia. The alternative drink was undrinkable, and the service was extremely slow: 25 minutes for drinks and over an hour for food.
The staff completely ignored our feedback. No apologies, no polite greetings, and no effort to fix the issue. The service definitely needs to improve.
A good place to grab something to eat around Amsterdam Centraal. I liked having a view while sitting down for a meal right in the heart of the city. The location is a big part of the appeal, especially when you're already passing through this area. A pleasant stop for a bite during a day in Amsterdam.
Pretty underwhelming: galette was tasteless and basically empty, and for the price, almost insulting! Never again. I politely expressed my opinion, hopefully that can help summer other client in the future.
After a long journey, I simply wanted an oat coffee. Instead, I first received the wrong drink, and on the second attempt, a coffee with regular cow's milk. Since I have a severe lactose intolerance, this wasn't a minor mistake for me; it caused me painful discomfort. However, what disappointed me most was the team's reaction: instead of a sincere apology or any attempt at compensation, there was only a smirk. This is not what customer service and responsibility for the health of guests should look like. Never again.