We waited almost an hour and a half for our food. As expected, the food was cold, tasteless, and practically inedible. Absolutely not worth it, and another waste of money.
Save yourself the frustration – don't eat here!
I ordered the new "Korean Fried Chicken" and I can tell you it wasn't and it was also raw. In the pictures I show what was on the website and then what I got... ridiculous!
The menu didn't match the one on their website. Prices had gone up significantly, and they didn't have any good sandwiches anymore. We decided to leave and eat somewhere else.
First two orders, products were fresh and tasty, although the delivery times were not great. However, third and final order, the twister fries were ancid and overdone, so not edible, chicken burger not great, and also had missing portion of onion rings. Ordered through uber eats.
I have never received such poor service from a waitress and then a manager in my life. I asked what was in the stew and the waitress said " I dont know, I dont work in the kitchen". I asked her if she can find out and she looked visibly annoyed at me. 10mins later she had not returned to give me my answer, but proceeded to serve 3 other tables and take their orders. One of our guests had to get up and go over to her to ask her to come back and take our order. 5mins later I then got up and went over to the manager to let her know that we hadnt been served yet and she told me to sit down. At that point our table of 11.decided to leave and when I was paying I let the manager know why we were leaving and she told me "if you let me talk I'll explain".
Poor service, even worse management. Its not wonder they only have 2.9 stars.
The chef was friendly on the phone when we first called after the maximum wait time had passed. The delivery driver was also friendly when the food arrived, almost two hours later. Unfortunately, that was the only good thing about this order. The food was quite tasteless; the lukewarm temperature didn't help matters, and the prawn crackers, which had been discussed over three phone calls, were forgotten. It was nice that a free piece of spekkoek was included as compensation, but it was a shame it nearly fell apart from being dry. We will get a 20% discount on our next order! First world problems, of course, and the people were friendly, but the food was simply subpar and the spekkoek took a long time to arrive.
One star is already too many. A waffle that's already 3-4 days old is considered fresh and still edible, and is therefore still for sale. It was as hard as a rock; you couldn't chew it or enjoy it! Anyone visiting Amsterdam should avoid this shop!
First time eating Indonesian food in Amsterdam. The atmosphere is nice, amazing staff. Our server, June, was very helpful and made our experience special. Come hungry, the food is meant to be enjoyed 🙏🏻💕
I wanted a sandwich without ham, so I asked at the cash register if it was healthy. The employee, who wasn't very enthusiastic about his job, replied, "I can't change anything about a sandwich???" In the end, there was no meat on the sandwich. It was expensive for a slice of cheese and a mountain of iceberg lettuce. Unfortunately, they only charge by card. A missed opportunity with grumpy employees, cheap sandwiches sold for expensive. And don't ask if anything can be omitted from a sandwich because that's apparently too much work. I'll just go to a competitor who is more customer-friendly!