Very disappointing experience. The chicken pizza we ordered smelled
bad and tasted old, so we couldn't eat
it. The bread and sauce were also poor quality. Honestly, even one star is too much for this food.
Look… i never complain but c’mon stiffe new york pizza. this is how my thin margherita pizza showed up after i literally tipped the delivery guy for pushing through this weather. i open the box and i’m just shocked. this is straight up not edible. no one in their right mind would look at this and call it a pizza you can eat. so i call and the lady on the phone asks me to send a picture. she puts me on hold and then tells me this “just happens” when you order this type of pizza. so i just have to accept it. no new pizza no refund. it’s a damn shame. schetsers.
The menu didn't match the one on their website. Prices had gone up significantly, and they didn't have any good sandwiches anymore. We decided to leave and eat somewhere else.
I have never received such poor service from a waitress and then a manager in my life. I asked what was in the stew and the waitress said " I dont know, I dont work in the kitchen". I asked her if she can find out and she looked visibly annoyed at me. 10mins later she had not returned to give me my answer, but proceeded to serve 3 other tables and take their orders. One of our guests had to get up and go over to her to ask her to come back and take our order. 5mins later I then got up and went over to the manager to let her know that we hadnt been served yet and she told me to sit down. At that point our table of 11.decided to leave and when I was paying I let the manager know why we were leaving and she told me "if you let me talk I'll explain".
Poor service, even worse management. Its not wonder they only have 2.9 stars.
First two orders, products were fresh and tasty, although the delivery times were not great. However, third and final order, the twister fries were ancid and overdone, so not edible, chicken burger not great, and also had missing portion of onion rings. Ordered through uber eats.
I order food and clearly indicate that I'm in a hurry and will be back shortly. There are no customers, and it was quiet. When I return, to my great surprise, the portly employee is still on his phone. I confront him, and he reluctantly starts making my food. In the end, instead of a cheeseburger, I get a chicken burger with barely any sauce. I've been coming here almost daily for a while now, and what strikes me is that the employee is extremely unhygienic, doesn't speak a word of Dutch, and wears the same clothes every day. Incredibly dirty and unhygienic!
As a last resort - you need to have a snack, well, ok. But there is no point in doing so.
But it is very dirty around ... especially the dishes.
Service is ok.
And the chicken paninis were not bad).
The chef was friendly on the phone when we first called after the maximum wait time had passed. The delivery driver was also friendly when the food arrived, almost two hours later. Unfortunately, that was the only good thing about this order. The food was quite tasteless; the lukewarm temperature didn't help matters, and the prawn crackers, which had been discussed over three phone calls, were forgotten. It was nice that a free piece of spekkoek was included as compensation, but it was a shame it nearly fell apart from being dry. We will get a 20% discount on our next order! First world problems, of course, and the people were friendly, but the food was simply subpar and the spekkoek took a long time to arrive.
One star is already too many. A waffle that's already 3-4 days old is considered fresh and still edible, and is therefore still for sale. It was as hard as a rock; you couldn't chew it or enjoy it! Anyone visiting Amsterdam should avoid this shop!