Customer service is non-existent here. My husband called to order, but he'd had a busy day at work, so he lost track of time. And the owner/employee on the phone was rude to my husband, even before the conversation started! "Friend, you call, but you don't know what time." That whole tone and approach is simply disrespectful, no way to treat customers. I will NEVER order from here again.
I've been eating here once a month for a year now, and the food has always been great so far. Staff is very friendly, and the basket behind the counter makes delicious food.
The prices are certainly not expensive, cheaper than other similar shops. I definitely give them 5 stars and well deserved!!!
Keep up the good work and may more regular customers join us with the times 👌🏽
Placed an order, and 10 minutes after the agreed-upon delivery time, we received a call to say the order couldn't be delivered. They offered us a different dish or a refund, and promised we'd get it back immediately.
We'd been at the door several times. I even called the owner through a third party. I received a long, unpleasant explanation about a sick family member and was promised a refund. I assumed the best of luck, but unfortunately, I still haven't received a full refund. Months later, and the doors were always closed.
Delivery was fast.
The matcha was delicious.
Unfortunately, the food was disappointing; the sushi was mediocre.
I ordered green curry with fish, but I got red curry with chicken and pineapple.
As a man you can't even do a nmr.2. most people who come are also creeps. I don't go there anymore. Toilet rules are ridiculous and drinks are all from hard plastic cups, that for the money... there are better places to find in the area.
5 stars! I've deleted my old angry review, and this time I'm very happy with the speed of delivery! From an hour and a half to 15 minutes! Kudos, SRExpress. Spare ribs were still delicious and delivered super hot by a friendly, 6'1" Dutch darling. I'm happy!
The atmosphere and appearance are fine. The quality of the food is poor. The diamond hare was not cooked. The starter consisted of a lot of lettuce and a tiny bit of carpaccio