I ordered fries which I had to wait a long time for and which arrived cold. I gave even more of a wish to be served "please be more polite" never again!!
Yesterday we went here with our family to celebrate my mother's 64th birthday.
To warn others against making the same (wrong) choice as we did, here's my review.
The food was utterly tasteless, and the service even worse!
- The buffet food was mostly cold and barely had any flavor. In one vegetable dish, all the vegetables tasted exactly the same. This is striking because broccoli has a completely different flavor than a bell pepper, but not in this dish.
- The cold buffet was barely replenished, so there was no choice.
- The teppanyaki dishes were prepared without expertise. They were overcooked to the point that there wasn't a drop of moisture left in either the fish or the meat, making them dry and tough.
- The sauces you could order separately were tasteless.
- The ice cream in the dessert buffet was crystallized.
- The pizza slices were burnt. - The gyoza were poorly prepared.
We were completely blown away by the way we were treated. The woman who greeted us (the owner) was immediately irritated and rude to us upon arrival and failed to change her attitude during our visit.
We came as a family with small children, and they too were not spared her extremely rude reactions.
I cannot understand how you can welcome or treat guests in your restaurant this way.
However, a staff member was subjected to the same treatment; she cursed and denigrated a young man who looked no older than 18.
What a terrible place.
As far as I'm concerned, it shouldn't be called a restaurant, as I expect both decent food and friendly customer service from a restaurant.
The only positive feedback I have is for two staff members (a man and a woman) who did greet us kindly when we left.
What a bunch of idiots! They can't deliver the food on time, and the operator doesn't even bother to show any concern.
Then they get two cold pizzas because the delivery driver found the main hospital entrance too difficult to find. Absolutely disgraceful! Never order from this location!
TERRIBLE! Bad fries, way too expensive and tasteless croquettes, and unfriendly staff. It all started with ordering through a stupid kiosk. You even have to pay extra for the onions in the special sauce. Two of us ordered fries and various snacks. One medium and one small. The medium fries were even smaller than the other small fries! Absurd. The containers were identical in size, the only difference being the special sauce and significantly fewer fries for a medium, but they charged much more through the kiosk. We then sat in the seating area for a while. A staff member vacuumed around us while we were eating, and the owner came over with some kind of floor scrubber. Ugh... you don't do that when there are customers eating in your restaurant. Also, the croquettes were bland. The portions were very small and way too expensive. And the staff is impersonal and far from customer-friendly. Once, but NEVER again! Better to drive on and order snacks elsewhere. Bland and tasteless. Also overpriced.
I had high expectations for this Italian restaurant, but unfortunately it was disappointing. The prices are quite high, and the food quality doesn’t match them at all. Even the pizza, which should be a specialty in any Italian restaurant, was average at best. To make things worse, I was served food on a dirty plate, which is unacceptable. They do offer halal food, which is a positive point, but overall the experience felt very normal and definitely not worth the price.
Unprofessional attitude, the food has been assaulted five times. It's clear they don't pay attention to how it's prepared. There's clearly no one checking on everything.
Went again, now even more pathetic.