We had a disappointing experience with the service. We ordered a large fries and a Big pita, but received small portions. It's the worst service I've ever received. Despite informing them about the issue, they showed no concern. I wouldn't recommend it at all.
I haven't even received my order yet, but delivery is already taking 1.5 hours for 2 ice cream sundaes. If I had known this, I would never have ordered.
How difficult can it be? It shouldn't take that much time, should it???!
I had lunch here this afternoon. To get straight to the point… I got really sick from it. I had a fish club sandwich, but the fish wasn't good anymore. I felt unwell all afternoon and still don't feel 100%.
The club sandwich was already served on very warm toast, which ruined the freshness of the lettuce and fish. I understand you are struggling with teething problems, but this is really unacceptable, guys. The other dishes were good, though.
And as for the staff: be a bit more proactive, more attentive, and don't adopt a passive attitude. It comes across as if you aren't interested in your customers and don't want to make a name for yourselves or put in the effort.
Come on, change course, and who knows, I might come back again.
Food is, as you might expect in the Netherlands, expensive and mediocre, with a risk of stomach pain. The atmosphere is okay. The music is fun.
A tip regarding customer service: don't make people feel like complete idiots because they can't figure out from the vacuum that you aren't served here, but have to place orders via QR codes. If I ask: 'Do I need an app for that?', saying 'Yes, you do need an app for that' is not an answer but an insult. I understand that you need an app. I am asking if I need to download a specific app. I won't be coming back.
We've been waiting for our order for over an hour and a half! We've tried calling five times, but no answer...no service. Now let's hope the food is hot and tasty...
If you buy spring rolls to take home here, you really need to pay close attention. They put sauce in your bag without saying a word and then simply charge €4 per bag for it. This is not indicated at all and just feels like deception. It is truly ridiculous that they are trying to make extra money this way. So be very careful with this!
Antisocial staff, no food, food poisoning, drinks are out of date, and hygiene is completely lacking at this store! They are not friendly at all! I don't recommend this store to anyone.
First grabbing the right pizza and then unintentionally putting sauce on it, then realizing that all those same pizzas are sold out and having to make a completely different pizza from scratch with sauce on it. Bad. Students can't make much of a deal out of it. Also very limited in choice.
The restaurant's location was perfect, with a terrace where you can admire the sunset over the sea (a wonderful experience). The wait staff was very kind and courteous. We ordered a set menu of 8 small courses, including dessert, so we could sample several dishes. What can I say? Only the sea bass was tasty, the rest was forgettable! Not to mention the pasta, which was a great idea with fried eggplant and tomato sauce, but the execution was a bit less so. I hope it was just a coincidence.