Regelmatig kom ik hier met vriendinnen voor de lunch , met mijn gezin voor het diner en vandaag met mijn man voor wat borrelhapjes , relaxte sfeer en muziek . Altijd even vriendelijke bediening die de tijd neemt voor de gasten. Prima kaart met heerlijke keuzes en bijzondere Moldavische wijnen die de eigenaren zelf importeren . Bij mooi weer gezellig zitten op het Valkenbosplein , een aanrader in de bomenbuurt !
Dropped one star compared to my previous visit. The service has dropped from 5 to 3 stars for me after last night.
My previous post had 5 stars. Last January, we were served wonderfully by a super friendly host. He paid attention to us, chatted with us, and radiated a sense of welcome.
Unfortunately, I had a different experience last night. Our hostess wasn't at all concerned with ensuring her guests had a pleasant evening. She did her thing. Nothing more, nothing less. You could barely connect with her. A friendly smile or the feeling of being welcome were nowhere to be found.
Such a shame, because the food was truly delicious. The gentlemen in the kitchen create truly beautiful dishes. But ultimately, you want the entire experience of a six-course dinner, which is also quite expensive, to be truly enjoyable.
Later that evening, we were finally served by the friendly host from the previous evening. He made up for a lot.
I went with my baby. The restaurant was almost full, but we went a little late, so we were lucky to be able to enter without a reservation. The restaurant has a lively and fun atmosphere. There is no paper menu, but they will introduce the menu of the day verbally. We ordered an appetizer platter, ravioli, and steak. Everything was surprisingly delicious. What surprised me most was how kind and friendly the staff were. Is there any other restaurant where you can get such a warm welcome when you have a baby? I highly recommend it. I will visit again.
Update :
After an initial disappointment with the delivery and communication, the owner reached out to me and clarified the situation. I really appreciated the effort to help resolve the issue and their willingness to address my concerns. And the cake was very nice!
That said, I think the communication during the process could have been better to avoid the misunderstanding in the first place.
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I’m extremely disappointed with this delivery. I placed an order for a cake to be delivered as a gift to someone, and instead of ensuring it reached them, the courier simply left it at the entrance of the building.
When I pointed it out to this business, this was the response : "Did you ask to be called or to who deliver it ?" I understand that you hired an external delivery company, but at least try to help me make sure that the cake arrived to the concerned person, instead of dismissing me.
This is completely unacceptable for a perishable item that I paid 70 euros for.
I expected basic professionalism and common sense, and this fell far short.
The staff so kindly squeezed us in before another reservation and worked with us to make sure we had a good experience within the available time. The flavours of the dishes were all interesting and delicious combinations and my virgin gin & tonic was great! Very highly recommend this stellar locale.
We had a fantastic meal after exploring Urk's harbor! The waitress was friendly, hospitable, and professional. Delicious burgers and generous portions of fries. Highly recommended.