This Dutch Pancake restaurant is authentic and beloved by the locals. I take my family here often. The negative comments are mainly coming from tourists who are not used to Dutch culture. The staff is friendly and professional.
The food was excellent, and I appreciate that there are halal options. What made my experience less positive, however, was the attitude of a blonde employee. She grumpily and disrespectfully called out orders, and when I tried to ask her a question, she responded curtly without looking at me. That was downright rude and disruptive, especially to customers.
It's pizza, can't go very wrong with that. However, the staff is mostly a lot of frat boys making loud and inappropriate jokes about customers, so watch out for that.
Yesterday we ordered 2 medium pizzas & a chocolate shake. After waiting well over the time for the delivery I rang the store, as although the delivery note had been saying out for delivery we’d not received them. The guy on the phone said the pizzas were still with him, he was short staffed only one guy on delivery on a Friday evening. Shortly after the pizzas arrived by a pleasant enough young guy.
They were flat cold, looked dried up & unappetising as well as one of the pizzas lacked ingredients that are imperative to its name…a Hawaiian with no pineapple!!! So disappointing! After waiting ages rubbish pizza to boot!
Wouldn’t recommend under any circumstances to anybody. Dominoes is my favourite brand of pizza I’ve had them in numerous countries & this was the worst! I’d like my money back!!!
Since posting this review this morning I see I have received an answer to my review to Dominoes directly yesterday evening. Their customer service person called Renee has reached out to rectify the issue. For this I am extremely grateful and happy to see that they read and take the reviews they receive seriously. It still does not alter my review or our sentiments on the poor product received but we appreciate their prompt response to try sort out the problem…thank you Dominoes NL my faith in you is somewhat restored, let’s see how we go on.
The food is good, but it's not recommended after the summer months. They always have problems with the heater, and it's colder inside than outside.
Sadly, we'll never go again! Too bad!